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Motel 6 Gatlinburg Smoky Mountains

309 Ownby Street, I-40 at US-441, Exit #407, Gatlinburg, TN 37738 (Formerly Red Roof Inn)
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Motel 6 Gatlinburg Smoky Mountains
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241 Reviews from our TripAdvisor Community

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Dallas, Georgia
Level Contributor
63 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Definitely off the main road. Worth the price but would have liked to have coffee in the room. Hotel staff were very nice and polite. Towels were a little rough. The parking was a little difficult when the hotel was full. Pet friendly with room for furry friends.

Helpful?
1 Thank plant14me
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We hope to see... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed here mulitple times, the staff is great and you can not beat the price. Pet friendly, within walking distance to downtown. We will not stay anywhere else in Gatlinburg. We already have a room booked here for next week!

Helpful?
2 Thank Paula K
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We look forward to serving you again in the future! More 

North Carolina
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

overall it isn't that bad but it ain't the four seasons. with it being pet friendly it isn't too bad. the worse part was all the pot smokers surrounding us. we had one on either side of us and below us:/ standing outside rolling joints and smoke rolling out of the room every time they opened the door. the carpet... More 

Helpful?
Thank Crystal W
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

I am glad that you and your pet enjoyed your stay with us. We sincerely apologize that you had an unsatisfactory experience with the environment and cleanliness of our accommodations. Rest assured that we'll look into this and resolve immediately. Thank you for your business and hope that you can still give us another chance on your next visit in... More 

Pigeon Forge, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights in January. It was clean, shower was hot with lots of pressure. No breakfast foods were served but I knew that before booking the room. This hotel is dog friendly. Not much more I can say.

Helpful?
Thank CRISPIN-n-VANESSA
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Thank you for taking the time to share this review. We hope to see you again. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I expected a dirt ball hotel, smelly mildewed carpet, and gross beds. I was pleasantly surprised when I walked in and it smelled clean, the beds were nice, and for the most part (except the TV) seemed freshly renovated. For the cost it was totally worth it. I'll definitely use the hotel again when I'm doing my quick weekend trips... More 

Helpful?
Thank Patrick J
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am pleased to learn that you enjoyed the service and the amenities of our hotel. Thank you for sharing this review. We look forward to your next visit. More 

Cleveland, United States
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2015

My wife and I stayed here (King bed with gas-log fire place) during an over-night visit to Gatlinburg, reservation through Booking.com. Check-in was quick and simple. Staff at front desk are nice and friendly people. Room was very clean and bed very comfortable. Area is quiet and within easy walking distance to restaurants and shopping, which is the reason people... More 

Helpful?
Thank Richard M
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for giving us a five star rating! I am glad to know that you and your wife enjoyed your stay with us. We are very grateful that you appreciated our efforts in providing you an excellent customer experience. Thank you for staying with us and we are looking forward for your next visit with us! More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 8, 2015 via mobile

Very nice Motel, it was very affordable. It was nice and clean and the staff were very nice and helpful. I will def. stay again. Wifi speed was slow but other than that it was a perfect room for our stay in Gatlinburg. The location was great, the Motel was far enough from the hustle and noise of down town... More 

Helpful?
Thank Chris A
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for giving us a five star rating! We are happy to know that you enjoyed the cleanliness of our accommodations, accessible location, and excellent customer service. Thank you for your business and we are looking forward for your next family trip in the area! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 6, 2015 via mobile

I didn't visit this yr, but it gives no options for 2014 or 2013. I stayed here twice for more than 5 days in a row. We loved it. It was clean, the employees were nice to our family and it was comfortable and affordable for our family vacation. We plan on staying there again next year.

Helpful?
Thank Staceylcash
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for giving us a five star rating and for being our loyal guests! We are happy to know that you enjoyed the cleanliness of our accommodations and excellent customer service at an affordable price. Thank you for your business and we are looking forward for your next family trip next year! More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2015 via mobile

For $35/night including taxes, it was a great room to get a night's sleep and showers. We did drive downtown, but could've walked if it was a little warmer. Noticed a smell in the room, but we apparently acclimated to it because didn't notice after a few minutes. Shower pressure was strong.

Helpful?
Thank Roxanne J
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for giving us a five star rating! We are happy to know that you had an excellent goodnight's sleep and that we have exceeded your expectations with our facilities.Thank you for your feedback regarding the smell in the room, rest assured that this will be forwarded to our housekeeping to have them reminded of their duties. We are... More 

Fallbrook, California
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 28, 2015

I was surprised at this hotel. We had the "presidential suite" with a large heart-shaped jacuzzi soaking tub right smack next to the bed. The room was clean and functional, though a bit dark. The bathroom tub and shower worked well, and the mini kitchen was good enough. The porch overlooked a forested area with a stream--we saw deer out... More 

Helpful?
Thank Frank O
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

I am glad to hear that you and your family enjoyed your stay with us! We are very grateful that you appreciate all our efforts in providing you an excellent customer experience. We sincerely apologize for the table and the corridors, thank you for the feedback as this will be escalated to our management to have them look into it... More 

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