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Motel 6 Gatlinburg Smoky Mountains

309 Ownby Street, I-40 at US-441, Exit #407, Gatlinburg, TN 37738 (Formerly Red Roof Inn)
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Motel 6 Gatlinburg Smoky Mountains
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Ranked #51 of 88 Hotels in Gatlinburg
A recent review
3 of 5 stars reviewed 2 weeks ago
kentuckyguy10
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189 reviews from our community

Traveler rating
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    59
    28
    21
    27
See reviews for
60
61
15
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ft. Lauderdale, FL
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, I guess you get what you pay for, although the room was almost $100. They did not check us in until 3:00, which was a disappointment, even though that is the latest check-in time. We hardly had any time in Gatlinburg and we only stayed one night. I think we are getting too old to stay at Motel 6's... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Guest, Thank you for sharing your feedback. We apologize for any dissatisfaction during your recent stay with regard to our rate and the inconveniences you experienced with the delayed check-in time you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. Our staff... More 

Greenville, South Carolina
Top Contributor
127 reviews 127 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

But the bed sank in the middle, the bathroom was gross, would not shower in there. There was trash all around the property. On their dog walk area, was broken bottles, and other trash. On a happy note, it was $30.00, the scotties were free. And it is within walking distance to everything in Gatlinburg, so you save on parking... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort issues you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We encourage you... More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

If you are looking for the Hilton, stay somewhere else. If you are like me and looking for a bargain this is a nice place. Clean rooms and quiet. I didnt see any bugs. Walking distance to downtown. I just wish the rooms had coffee makers.

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Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Wish we would have paid a little more money and stayed somewhere nicer. The housekeeping did not speak English and never cleaned room, she changed towels and made up beds with same linen all the three nights we stayed there. The older gentleman at the front desk was not friendly at all. They advertised a pool but when you get... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Guest, Thank you for sharing your review. We apologize for the condition of the pool during your stay and any inconvenience it caused you. Safety and security are high priorities within Motel 6 standards for quality and we regret you experienced different during your visit. The service issues you describe are atypical to Motel 6 standards for quality, and... More 

Kirkwood, Missouri
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I chose the Motel 6 in Gatlinburg for its close proximity to the GSM National Park and low price. Traveling by myself and expecting to spend little if any time in the room except to sleep requires few amenities. The room was clean and simple with a tube-type TV, Microwave and mini-fridge. All worked as expected and cable tv was... More 

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Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Front desk was very friendly. Very close to downtown Gatlinburg. Had a nice view of stream in back of hotel. Fridge and microwave in room. Pipe behind toilet was rusted and falling out of wall and leaked (had to put towel down the whole night. Tub had hair in it. Room had a funky odor. Very old property and room... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Paul, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We sincerely apologize for the parking inconveniences you experienced. Our staff aims to provide the highest level of hospitality to our guests through our customer service,... More 

Flat Rock, North Carolina
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very pleased with this hotel. Not only was it within walking distance of downtown Gatlinburg but I was very happy to see a dog walking trail at the hotel itself. The trail was big and in woods to allow privacy for our dog and the comfort of safety. I would highly recommend this place. Very clean rooms and... More 

Was this review helpful? Yes 2
Hampton, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 29, 2015

My husband and I just returned home from our weekend getaway. The motel was basic but clean (how much are u really in a room). The rooms were cleaned daily and towels were restocked. It is off the main drag which isn't much of a problem unless you have had one too many...lol. The only negative things I have to... More 

Was this review helpful? Yes 1
Ruffin, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 20, 2015

My husband and i visited 2 weeks ago for our vow renewal and a honey moon, The first night we wanted to get a cheap hotel room to get ready for our ceremony so i chose this one. The room was nice and the view was beautiful, however i had no hot water in my room at all. I consulted... More 

Was this review helpful? Yes 1
Starkville, Mississippi
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 19, 2015

I have stayed at many Motel 6 and had great experiences. This one was terrible. We opted to stay here because of our small dog and it being pet friendly. I booked over the phone, but somehow they didn't know I had a pet when I checked in. I told them, and they had to change my room to a... More 

Was this review helpful? Yes 1
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