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All 86 Gatlinburg hotels

Red Roof Inn & Suites Gatlinburg

2.0 of 5 Hotel   |   401 Hemlock Street, Gatlinburg, TN 37738
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Red Roof Inn & Suites Gatlinburg
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64%
Ranked #32 of 86 hotels in Gatlinburg
A recent review
3 of 5 stars Reviewed September 18, 2011
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251 people have reviewed this hotel

Traveler rating
    92
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    39
    23
    32
See reviews for
103
86
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
There are newer reviews for Red Roof Inn & Suites Gatlinburg
See the most recent reviews
Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 18, 2011

With great anticipation and carefully choosing accommodations for a special trip, we arrived at this property and we tried several of the best and largest rooms available here and they stunk of animal and/or human urine odors terribly and possibly where perhaps a wet or dirty pet had laid. The carpets were terrible. The windows and walls were dirty and... More

Was this review helpful? Yes 2
General_Manager_740, General Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

I sincerely apologize for your unpleasant stay with us. These reviews on TripAdvisor help us improve this hotel. We are making improvements daily now that we are under new management. Next time you are in town you are welcome to stay again and see how we have improved. Again my apology's for your trouble. Mike Patel More

1 review
3 of 5 stars Reviewed September 18, 2011 via mobile

We chose this hotel because they are pet friendly. The room was big, clean, & quiet. It was out dated, the beds were like concrete, it was hard to find parking, & its location was about 2.5-3 miles from down town Gatlinburg, further than we though. We will stay some where else next time.

Was this review helpful? Yes
General_Manager_740, General Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

I'm sorry you did not enjoy your stay or the location. We are located .04 miles away from the Aquarium. We have a trolly stop in front of our hotel and over 100 parking spaces for our guests. Recently, we have started to changed mattresses and box springs in every room. If you would like we would love to have... More

Beattyville
1 review
5 of 5 stars Reviewed September 17, 2011

My family and I spent a week in Gatlinburg and absolutely loved this motel. The staff was warm and very welcoming to us. We are planning our next trip to Gatlinburg and will be staying here again.

Was this review helpful? Yes
General_Manager_740, General Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

Thank you for this review! I'm so happy you enjoyed your stay here with us. We look forward to having you stay with us again! Mike Patel More

South Carolina
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 9, 2011

I found about this hotel from this website and all I can say is you people are crazy. This place was nasty. The first room the key wouldn't work on the top floor so she switched us to the second floor. That room had DIRTY beds both of them. Stains were all on them and tissues were thrown behind the... More

Was this review helpful? Yes
General_Manager_740, General Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

I'm sorry to hear you had so many troubles with finding a room that was to your standards. we are now under new management and have been finding many new ways to improve the hotel. Your review on TripAdvisor has helped us improve immensely, and appreciate the feed back. i would like to invite to stay again on your next... More

Hamilton, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2011

My husband and I went to Gatlinburg to celebrate our 30th Anniversary. We stayed at the Red Roof Inn and we have no complaints at all. The staff was nice and kind. The rooms were clean and the beds were very comfortable. It is in a great location. We loved it and would go back for sure.

Was this review helpful? Yes
General_Manager_740, General Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

So happy to hear you and your husband enjoyed your stay. Thank you for taking the time to post this review for our hotel. See you next vacation! Mike patel More

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed August 17, 2011

My wife and i were looking for a pet friendly hotel that was reasonably priced and close to the attractions in Gatlinburg including The Great Smoky Mountains National Park. We looked at recent reviews of hotels in Gatlinburg and chose this hotel. We were very pleased with the hotel. The staff were very friendly and great with directions. The location... More

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Charleston, West Virginia
1 review
5 of 5 stars Reviewed July 31, 2011

This was 2nd time we stayed at this hotel. In June we got the only King Room left to our surprise it was one of the "theme" rooms which our bulldog "Sugar" just loved. We felt comfortable leaving her in the room if we went out and could not take her. We took our whole family this weekend and had... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 31, 2011 via mobile

Friendly staff and cleans room. Last minute weekend vacation, I chose because of location and price. The only complaint I had was the air conditioning worked best at night but not during the day. Would stay again.

Was this review helpful? Yes
Mississauga, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2011

We stayed in this hotel's kitchenette room for five days. This was very large and clean room. Kitchen had a stove, fridge, microwave, kitchen cabinets and even some cooking pots and cutler and some dishes. Staff is very friendly and helpful. Cleaning staff does very good job. One day we forgot to take "Do not disturb" sign off and when... More

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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 30, 2011

Having a pretty central location right on the main drag in Gatlinburg is the reason I picked this hotel. I also have been a Red Roof regular in the past. It isn't the usual Red Roof. The company evidently just acquired the property a few months ago. It has a pool that was visible from the balcony of the room.... More

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Additional Information about Red Roof Inn & Suites Gatlinburg

Also Known As:
Red Roof Inn And Suites Gatlinburg - Aquarium
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel
Red Roof Inn & Suites Gatlinburg - Aquarium Hotel Gatlinburg
Wildwood Hotel Gatlinburg
Address: 401 Hemlock Street, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Gatlinburg
#32 Top resorts Hotel in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn & Suites Gatlinburg 2*
Official Description (provided by the hotel):
Red Roof Gatlinburg Aquarium is located near Great Smoky Mountain National Park, the busiest of all national parks with over 9 million visitors each year. The park offers endless outdoor activities such as downhill snow skiing, class IV whitewater rafting, golf, hiking options from 600 miles of trails, and fishing in hundreds of miles of streams. Relax at Red Roof Gatlinburg Aquarium while you’re enjoying all Gatlinburg’s restaurants, family fun museums (such as Ripley’s Believe It or Not and Hollywood Star Car Museum), Dollywood Amusement Park, Splash Country, Dixie Stampede, and many, many other great attractions, fun for young and old. Year round events and concerts combine to make Gatlinburg a true entertainment destination in the beauty of the Smoky Mountains. Come enjoy Gatlinburg and Red Roof Gatlinburg Aquarium’s southern hospitality! ... more   less 
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