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Red Roof Inn & Suites Gatlinburg

401 Hemlock Street, Gatlinburg, TN 37738
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Best prices for: 1 room 1 guest
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Very clean
(5)
Red Roof Inn & Suites Gatlinburg
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Red Roof Inn & Suites Gatlinburg
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345 reviews from our community

Traveler rating
    124
    95
    55
    34
    37
See reviews for
141
117
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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    (345)
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    (55)
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    (116)
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There are newer reviews for Red Roof Inn & Suites Gatlinburg
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2015

My husband and I stayed in there three nights and four days.we really enjoyed ourselves.everyone was so nice and helpful.I would definitely recommend it to people.the breakfast could of been better other than that everything was awesome.you guys are the best.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 7, 2015

We enjoyed a couple's night out in the "Pharoah Suite". We found the bed and pillows very comfortable(we prefer a firm mattress). The room was clean and the jacuzzi and fireplace are nice extras. The location is perfect, if visiting local attractions is on your list of things to do. We also enjoyed the wrap around balcony. Continental breakfast was... More 

Was this review helpful? Yes 3
Mobile, Alabama
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 6, 2015

If you book through some place like booking.com, ect. You need to watch your bill very careful because they don't honor that price. I found this out the hard way. We had a reservation for 7 nights through booking.com for $369.93 plus tax which made it $417.08, A week after I got home and looked at my charge card there... More 

Was this review helpful? Yes 2
General_Manager_740, Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

Thanks for taking time to review us regarding you stay at Red Roof . I am sorry that your stay was not as expected. We have renovation going on. Room types have changed then it was before 6 months . We have fixed the error as soon it was reported. These is not are usual practice, it happened due to... More 

Yorktown, Indiana
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2015

We have a small dog that travels with us, so pet friendly is a must. We have stayed here before, and it is a great value. Location for Gatlinburg is great, can easily walk to downtown area. Room was clean. We will definitely stay here again!

Was this review helpful? Yes 3
Marion, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

The room was very clean,beds were comfortable even gave ya a blanket. Staff very nice, pets have a nice place to go outside.I will stay here again and plenty of towels loved my stay there! Best location

Was this review helpful? Yes 3
GASTONIA
Top Contributor
69 reviews 69 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 24, 2015

Renovated rooms have hardwood floors and good amount of space.. I wish the bathroom would have had been done with a nicer tub or just a glass shower.. But all the walls and floor and ceilings were updated... Not what you think if when u think of red roof inn in a good way. .. I would stay here again...... More 

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 15, 2015

I booked my hotel and did the research to find out if the hotel had free hot breakfast. Many websites, including their own Red Roof Inn website, mentioned free breakfast everyday. I booked thinking to receive the best value for my stay which was $40 for room and breakfast. Upon my arrival, the clerk tells me that breakfast won't be... More 

Was this review helpful? Yes 2
General_Manager_740, Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

Thanks for taking time to review us. I am happy that you found beds, shower & stay fine . We had to close breakfast for a day for repair. We did compensate you for that. As far as to cancel your reservation , you did not mention while checking inn. We would like to tell our future guest that we... More 

Upstate, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2015

Had choice of updated or renovated updated room--chose updated for $10 less/night. Bathroom had ceiling tiles bowed & gaping, with gaps around ceiling heat lamp fixture, bathroom floor had dirt in corners, cobwebs on ceiling. Moldy shower curtain. Other sink had slow drain. Heating unit had dirty/dusty vents. Owner said I should've reserved a new room. Shouldn't matter--bathrooms should be... More 

Was this review helpful? Yes 3
General_Manager_740, Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

Thank you for taking time to review us. I am happy that you found our hot breakfast fabulous . I once again want to tell you and our future guest that our property is under renovation. We already have 70% new room . Rest will be ASAP (Spring-2015) We appreciate you sharing your concerns, and it is our hope that... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 2, 2015

If you have a pet stay here, otherwise stay away. Sink and bathtub in room had been painted and was rusted under paint. Was afraid to use jacuzzi tub due to stains in tub and loose paint. Water Stains on ceiling. Motel is in bad need of updating. Way over priced for the way it was run down. Breakfast was... More 

Was this review helpful? Yes 2
General_Manager_740, Manager at Red Roof Inn & Suites Gatlinburg, responded to this review

Thank you for taking time to review us. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I want to tell you and our future guest that our property is under renovation. We already have 70% new room . Rest will be ASAP (Spring-2015) We appreciate you sharing your concerns, and it is... More 

Niceville, FL
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 30, 2014

This is an older motel but we asked for and got a newly renovated room on the ground floor. Our room had two queen beds a gas fireplace and hardwood floors which was very nice. We brought our dog with us. We noticed there was a place to hang stuff but no hangers. My husband went to the office and... More 

Was this review helpful? Yes 1
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