We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 Gatlinburg accommodations

Smokey Mountain Resort

322 Historic Nature Trail, Gatlinburg, TN 37738 (Formerly Crown Park Resort)
Hotel amenities
  • Overview
  • Reviews (33)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
  • More
Smokey Mountain Resort
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Gatlinburg
Check In Check Out
Write a Review

33 people have reviewed this hotel

Traveler rating
    26
    4
    2
    1
    0
See reviews for
14
9
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Westminster, Maryland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have visited yhis resort twice ao far once in April and once in September. Thoroughly enjoyed both stays. Staff is exceptionally friendly and helpful. The resort is beautifully done and there is so much to do. Shops, restaurants, attractions, wineries, hiking, you name it. Can't wait to go back!

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2014

The stay was great but what was better was the maintenance man was able to satisfy any request! Not to mention, he was great eye candy! I'm sure his name was Ralph so when you go, ask for Ralph. He will do anything you need!

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2014 via mobile

We normally stay in cabins. We decided to stay one more night passed our cabin rental, stop a few places, but chose to stay here based on the appeal and the greeting at the door. The people were very nice...

Was this review helpful? Yes 1
High Point, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

Town very crowded for the Christmas week. Great location, just a short walk to the main street shops. Tram stop in front of the resort for more distant destinations. Resort was very well decorated. Room was in great shape, everything worked as it should. Surprised at the 52 inch TV in the living room. Not that watching TV was high... More

Was this review helpful? Yes 1
ocean springs, ms
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

We found the staff very friendly AND HELPFUL with all requests. We hosted some friends for the weekend and prepared meals in the condo. the kitchens were well equipped. It would have been helpful to have a list of kitchen equipment on the website so I wouldn't have brought things from home. Grilled out on one cold night and asked... More

Was this review helpful? Yes
Spartanburg, South Carolina, United States
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 23, 2013

Very nice facilities. Staff was great. Conveniently located to walk everywhere in Gatlinburg. Only negative was the doors close so hard the neighbors keep waking you up. Will definitely stay again but hopefully will get quieter neighbors.

Was this review helpful? Yes 1
Gastonia, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 18, 2013

First time there and really not happy, it was the sink that had a leak up udder the sink and it took the cleaning service awhile to clean the rooms,will probably not stay againits a half a mile to the shops on the strip

Was this review helpful? Yes 1
DENHAM SPRINGS
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 26, 2013

Sofa bed broken beyond repair. No one came out until midnight the day I called on it. 2 broken rocking chairs. Large stains on carpet. No one seems to want to get back with me. We stayed 3 nights and the last night was the only night we could use the sofa bed!!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 29, 2013 via mobile

We went white water rafting, Keith was our guide .. He was really a fun guide and my whole family had a great time !! We plan to go again next summer and hope that Keith will be there next year so hopefully he can be our guide again'n

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed August 2, 2013 via mobile

the people were so friendly and welcoming with open arms. the downtown strip as accessible very easily whether it was walking or taking a trolly. the restaurants, shops and activities were suitable for all ages. everything about the hotel gave a "homey" experience. I would recommend this hotel and area for everyone, no doubt about it :)

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Smokey Mountain Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Smokey Mountain Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Smokey Mountain Resort

Address: 322 Historic Nature Trail, Gatlinburg, TN 37738 (Formerly Crown Park Resort)
Location: United States > Tennessee > Sevier County > Gatlinburg
Also Known As:
Smokey Mountain Hotel Gatlinburg

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Other (2)

Amenities

Free Parking Swimming Pool
Number of rooms
106

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added Smokey Mountain Resort to your Saves list