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All 86 Gatlinburg hotels

Smoky Mountain Cabins

338 Baskins Creek Rd., Gatlinburg, TN 37738
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Ranked #83 of 86 hotels in Gatlinburg
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  • Reviews (10)
  • Photos (5)
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10 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
14 reviews 14 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

We read the reviews, asked for recommendations, searched online and finally decided on Mountain Paradise Cabin in Gatlinburg, TN. We were lead to believe this was a well-cared for cabin with lots of amenities. It was FILTHY! The carpet was visibly dirty with live and dead bugs everywhere. The walls were dingy with large dents and peeling paint. The bathroom... More

Was this review helpful? Yes
Mount Juliet, Tennessee
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We rented the Legacy Mansion for our large family reunion for July 6-11. I must say that we had a great time, but this was because of the company and not the accommodations. We rented the Legacy Mansion which did provide a great view. The problem was with the cleanliness and maintenance of the cabin. There were several dead bugs... More

Was this review helpful? Yes 3
Tampa, Florida
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 15, 2014

We stayed at the 7 bedroom big sky lodge rented through cabin of smokys. It is a nice cabin but could have been better. We had a problem with bugs..ewwww and the mattresses were the worst. The family still enjoyed the vacation..but i would suggest another rental cabin...also we have used timber tops and other companies in the past... timber... More

Was this review helpful? Yes
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2014

Very nice cabin. Great location just as pictured on web site. Reserved online checked right into cabin. Hot tub was nice liked the half covered deck to star gaze at nite. Had kitchen to cook and a grill. Very happy with my time spent there.

Was this review helpful? Yes
Pensacola, Florida
17 reviews 17 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 3, 2013

We booked a cabin about 15 months ago and had to cancel at the last minute due to family emergency. THe policy was that if the cabin rebooked they would hold our money in escrow. I called back in a few weeks and indeed the cabin was rented. Today, I called to book a new stay and they are telling... More

Was this review helpful? Yes 4
Hazard, Kentucky
1 review
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 13, 2012

What I saw on the Internet was not what I found when I arrived. For $760.00 for two nights, I received a run down cabin with holes in the living room wall. The cabin smelled bad and the furniture looked like they literally took it from someone's trash and set it up inside the cabin. I actually would not even... More

Was this review helpful? Yes 20
black mountain
1 review
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed April 29, 2012

Well, I sure hope Tony and Matt Lee see this. Since I got very little satisfaction in dealing with them in person and no response to my email to them. On Friday evening, April 13, I arrived at our cabin the Evening Star with two girls. We had come a day early to prepare for the rest of our group... More

Was this review helpful? Yes 24
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 4, 2012 via mobile

Booked a cabin went to unpack & settle in it only to find that it smelt like an old lady's house, cat fur all over the furniture & pool table, tub was so dirty and toilet smelt horrible. Called the main office... very friendly offered us another cabin..went to check into it only to find it was almost exactly the... More

Was this review helpful? Yes 11
Dayton, Ohio
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 28, 2011

Let me start to say I'm not unreasonable and I gave them 2-stars because they did "try". You can tell by the stars that this is a negative review. To make it short, we saw some other cabins near these that looked nicer. Summary: No cable in unit, no internet, no phone, sink did not drain properly, missing lights, no... More

Was this review helpful? Yes 9
Fremont, Ohio
1 review
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 12, 2010

Amazing Views of the Smokies - BEWARE!!!! We just returned home from our 3 night stay in Gatlinburg…a vacation we have been looking forward to for over a month. I have to tell you, it was a disappointment because of the condo we had to settle for instead of the cabin we had reserved. I made the reservation over the... More

Was this review helpful? Yes 15
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Additional Information about Smoky Mountain Cabins

Address: 338 Baskins Creek Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
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Also Known As:
Smoky Mountain Cabins Hotel Gatlinburg

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