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All 87 Gatlinburg hotels

Smoky Mountain Cabins

338 Baskins Creek Rd., Gatlinburg, TN 37738
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Smoky Mountain Cabins
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Ranked #84 of 87 Hotels in Gatlinburg
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11 reviews from our community

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Minneapolis, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 19, 2014

For the price you expect more than just an amazing view (which it had!), but there was trash all over the grounds around the cabin, they supplied 12 towels for a cabin that is supposed to sleep 26 and it took more than a day to get more once requested. We had to fix two toilets while we were there,... More

Was this review helpful? Yes 2
Chicago, Illinois
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 15, 2014

We read the reviews, asked for recommendations, searched online and finally decided on Mountain Paradise Cabin in Gatlinburg, TN. We were lead to believe this was a well-cared for cabin with lots of amenities. It was FILTHY! The carpet was visibly dirty with live and dead bugs everywhere. The walls were dingy with large dents and peeling paint. The bathroom... More

Was this review helpful? Yes 5
Mount Juliet, Tennessee
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 11, 2014

We rented the Legacy Mansion for our large family reunion for July 6-11. I must say that we had a great time, but this was because of the company and not the accommodations. We rented the Legacy Mansion which did provide a great view. The problem was with the cleanliness and maintenance of the cabin. There were several dead bugs... More

Was this review helpful? Yes 6
Tampa, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 15, 2014

We stayed at the 7 bedroom big sky lodge rented through cabin of smokys. It is a nice cabin but could have been better. We had a problem with bugs..ewwww and the mattresses were the worst. The family still enjoyed the vacation..but i would suggest another rental cabin...also we have used timber tops and other companies in the past... timber... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

Very nice cabin. Great location just as pictured on web site. Reserved online checked right into cabin. Hot tub was nice liked the half covered deck to star gaze at nite. Had kitchen to cook and a grill. Very happy with my time spent there.

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Pensacola, Florida
Contributor
17 reviews 17 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 3, 2013

We booked a cabin about 15 months ago and had to cancel at the last minute due to family emergency. THe policy was that if the cabin rebooked they would hold our money in escrow. I called back in a few weeks and indeed the cabin was rented. Today, I called to book a new stay and they are telling... More

Was this review helpful? Yes 5
Hazard, Kentucky
1 review
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed October 13, 2012

What I saw on the Internet was not what I found when I arrived. For $760.00 for two nights, I received a run down cabin with holes in the living room wall. The cabin smelled bad and the furniture looked like they literally took it from someone's trash and set it up inside the cabin. I actually would not even... More

Was this review helpful? Yes 21
black mountain
1 review
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 29, 2012

Well, I sure hope Tony and Matt Lee see this. Since I got very little satisfaction in dealing with them in person and no response to my email to them. On Friday evening, April 13, I arrived at our cabin the Evening Star with two girls. We had come a day early to prepare for the rest of our group... More

Was this review helpful? Yes 26
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 4, 2012 via mobile

Booked a cabin went to unpack & settle in it only to find that it smelt like an old lady's house, cat fur all over the furniture & pool table, tub was so dirty and toilet smelt horrible. Called the main office... very friendly offered us another cabin..went to check into it only to find it was almost exactly the... More

Was this review helpful? Yes 11
Dayton, Ohio
2 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 28, 2011

Let me start to say I'm not unreasonable and I gave them 2-stars because they did "try". You can tell by the stars that this is a negative review. To make it short, we saw some other cabins near these that looked nicer. Summary: No cable in unit, no internet, no phone, sink did not drain properly, missing lights, no... More

Was this review helpful? Yes 9
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Additional Information about Smoky Mountain Cabins

Address: 338 Baskins Creek Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 45
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Also Known As:
Smoky Mountain Cabins Hotel Gatlinburg

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