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Gatlinburg Town Village

515 Historic Nature Trail, Gatlinburg, TN 37738
Hotel amenities
Gatlinburg Town Village
Best prices for: 1 room 1 guest
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Ranked #67 of 88 Hotels in Gatlinburg
A recent review
4 of 5 stars Reviewed January 10, 2015
judy s Chillicothe, Ohio
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30 reviews from our community

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    7
    5
    6
    7
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6
15
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
2 of 5 stars Reviewed March 3, 2015 via mobile

Upon checking in you could tell the host did not want to be there. There is a bird in the lobby who was shivering because it was so cold. When we arrived in the room the fireplace did not work, there was a broken glass in the cabinet, and a screw sticking out of the handicap seat in the bathroom.... More 

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Lithia Springs, Georgia
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 25, 2015

This place is horrible and no good. The pictures that they show you are not what you get. Then they do not try to get it right either. They told us we would be in a suite on the resort but instead gave us a hotel room and said we could walk two blocks down to use the indoor pool.... More 

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Chillicothe, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2015

My husband and I stayed here over the NewYear's holiday...the location was fantastic! Being able to leave the car parked and walk all over town was a great advantage. Our room was freshly painted but dated. Having the fireplace was a great asset. The bathroom had a few loose floor tiles and the room was drafty but the accommodations were... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2014 via mobile

Main lodge under construction, but we stayed in the Village condos, two blocks south. Very good beds - best sleep in awhile. Small kitchen, but we managed very well. No parking in main business area, but there is a good trolley bus system. Grocery store is a drive away.

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Loves Park, Illinois
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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

We stayed at the Gatlinburg Town Village over memorial day week 2014. We had read reviews on this hotel and were concerned it might not be nice but we were pleasantly surprised. Our room was great!!!! It's like they thought of everything! Even a laundry basket! The room was well stocked and cute as can be. We had a corner... More 

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Luling, Louisiana
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5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2014 via mobile

This is so beautiful and everything was clean and perfect!!!! I want to live here!!!! I would recommend everyone come here if they get the chance to!! Going in the summer is great but the winter during Christmas is spectacular!!!!!!!!

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Corryton
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 21, 2014

The jacuzzi was fabulous and the bed was quite comfortable. The fireplace was lovely and the hotel staff were very pleasant. The location was very convenient to the main drag so we were able to walk downtown and see the sites. Overall, we really enjoyed our stay. I would like to note that there was also a flipside to our... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 30, 2013

This is our 2nd year to spend New Years at the Gatlinburg Town properties. We stayed at the Town Square last year and the Town Village this year. The unit this year was smaller and more dated. But the unit had been updated and was very comfortable. It had everything we needed and we walked to town a number of... More 

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Paducah, Kentucky, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 26, 2013

When booking this location I checked on their website and as kelsar7 mentioned, these units are nothing like the photos shown - that is for their sister resort down the road. No indoor pool, fireplace in bedroom not living room, tiny tiny rooms, old appliances. Clean and adequate if there are just two of you in the 1 bedroom/studio units.... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2013

They use the bait and switch technique! They have a really nice property down the road that they use pictures of on their website to get you to book the room. When we went to check in they did not even have our reservation. They tried to put us in rooms that did not even have beds. Then the new... More 

Was this review helpful? Yes 2
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