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All 63 Gatlinburg accommodations

Gatlinburg Falls Resort

Gatlinburg, TN
Hotel amenities
Gatlinburg Falls Resort
Certificate of Excellence 2013
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1,056 people have reviewed this hotel

Traveler rating
    542
    215
    90
    86
    123
See reviews for
564
211
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed here before and have been very pleased. This trip was not as good. We did not get the things that were listed on the internet. Listed HBO, did not have, listed a queen sleeper sofa, had two sofas. The real kicker was the hot tub, only one jet worked so I called the deck to have it... More

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West Lafayette, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My son and his friends from Purdue University stayed in 2 of the large cabins for a formal event. It was HORRIBLE. There are hidden fines for everything....$250.00 because 2 people are sitting in a hot tub at midnight talking....and evicting an entire cabin while everyone is inside eating dinner....and showing up with cops. This place is a HUGE RIPOFF.... More

Was this review helpful? Yes 1
North Myrtle Beach, South Carolina
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is a scam. They gave us a noise complaint on our first night because there was two people in the jacuzzi at 12am talking. This resulted in a 250$ fine, no questions and no proof. The second night, everyone was inside and eating dinner, no music, no tv, and the police showed up with lodge staff saying we... More

Was this review helpful? Yes 3
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The cabins at this resort have great locations. If it were the cabins alone I would return. However the management is awful. They are extremely hard to deal with. They have so many cabins that they are very impersonal. They are extremely rude and I will never return. The beds were sub par as well. They are not very comfortable.... More

Was this review helpful? Yes 1
West Lafayette, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My fraternity went here for a formal. We booked two cabins. Both cabins received a $250 fine for being noisy. No music was being played and it was simply people hanging out in the hot tub or in on the balconies talking. The next night my cabin had the management who was very rude and two cops show up to... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

If you're looking for somewhere to stay in Gatlinburg, this place is unbeatable. Our stay couldn't have possibly been any better! The cabin was awesome, and the people were super friendly. Jenn C. at Gatlinburg Falls really helped make our weekend trip truly amazing!

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Louisville, Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I wasn't sure what to expect, given some of the marginal reviews of Gatlinburg Falls. We stayed the first week of April at Hawk's Landing, which is near the top of the resort's layout, and our cabin was very nice, large, and clean. PROS: Great view, private porch (some units, we noticed, did not have such privacy or view), lots... More

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Ashland, Kentucky
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed in Honeymooner's joy for our honey moon. Very cute, relaxing and romantic cabin. We got a honey moon package with special things and they were very nice (breakfast, picnic, bed of roses and candle light dinner) and they did a great job. Our cons for them are need more starter things (dishwasher soap, toilet paper ect), make sure... More

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Newport, Kentucky
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Went to Legacy Mountain (part of the Gatlinburg Falls resort in Pigeon Forge) a few years ago and loved it. Kept going back to this resort in the following years but our experiences have progressively gotten worse. On our trip last year we got into town late and when we finally made it to the office they told us the... More

Was this review helpful? Yes 1
Lawrenceville, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at Panoramic View. Cons: Our check-in was at a different place than our cabin and our directions to cabin were incorrect. Luckily, we were able to figure it out on our own. We had trouble getting some of the DVD players to work, including the theater room. There are instruction in the resort manual but they didn't seem... More

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(57)
  • Pool table(23)
  • CUSTOMER SERVICE(19)
  • Pigeon Forge(17)
  • Game room(15)
  • Very clean(15)
  • Air hockey(15)
  • Very nice(11)
  • Bedroom cabin(10)
  • Bunk bed(5)

Additional Information about Gatlinburg Falls Resort

Address: Gatlinburg, TN
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #30 of 63 Specialty lodging in Gatlinburg
Price Range (Based on Average Rates): $$
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
Gatlinburg Falls Hotel

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