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All 63 Gatlinburg accommodations

Gatlinburg Falls Resort

Gatlinburg, TN
Hotel amenities
Gatlinburg Falls Resort
Certificate of Excellence 2013
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1,055 people have reviewed this hotel

Traveler rating
    542
    215
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    122
See reviews for
565
211
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
North Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This place is a scam. They gave us a noise complaint on our first night because there was two people in the jacuzzi at 12am talking. This resulted in a 250$ fine, no questions and no proof. The second night, everyone was inside and eating dinner, no music, no tv, and the police showed up with lodge staff saying we... More

Was this review helpful? Yes 2
Columbus, Ohio
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

The cabins at this resort have great locations. If it were the cabins alone I would return. However the management is awful. They are extremely hard to deal with. They have so many cabins that they are very impersonal. They are extremely rude and I will never return. The beds were sub par as well. They are not very comfortable.... More

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West Lafayette, Indiana
1 review
1 of 5 stars Reviewed 1 week ago NEW

My fraternity went here for a formal. We booked two cabins. Both cabins received a $250 fine for being noisy. No music was being played and it was simply people hanging out in the hot tub or in on the balconies talking. The next night my cabin had the management who was very rude and two cops show up to... More

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Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I left a comment card for management to call about the issues but three weeks later we have heard nothing. Upon arrival to check in we were given incorrect directions to our cabin. I am glad we did not arrive at night or we never would have found it. We were not given the trip cash we were promised and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

If you're looking for somewhere to stay in Gatlinburg, this place is unbeatable. Our stay couldn't have possibly been any better! The cabin was awesome, and the people were super friendly. Jenn C. at Gatlinburg Falls really helped make our weekend trip truly amazing!

Was this review helpful? Yes
Louisville, Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I wasn't sure what to expect, given some of the marginal reviews of Gatlinburg Falls. We stayed the first week of April at Hawk's Landing, which is near the top of the resort's layout, and our cabin was very nice, large, and clean. PROS: Great view, private porch (some units, we noticed, did not have such privacy or view), lots... More

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Ashland, Kentucky
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in Honeymooner's joy for our honey moon. Very cute, relaxing and romantic cabin. We got a honey moon package with special things and they were very nice (breakfast, picnic, bed of roses and candle light dinner) and they did a great job. Our cons for them are need more starter things (dishwasher soap, toilet paper ect), make sure... More

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Newport, Kentucky
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Went to Legacy Mountain (part of the Gatlinburg Falls resort in Pigeon Forge) a few years ago and loved it. Kept going back to this resort in the following years but our experiences have progressively gotten worse. On our trip last year we got into town late and when we finally made it to the office they told us the... More

Was this review helpful? Yes 1
Lawrenceville, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at Panoramic View. Cons: Our check-in was at a different place than our cabin and our directions to cabin were incorrect. Luckily, we were able to figure it out on our own. We had trouble getting some of the DVD players to work, including the theater room. There are instruction in the resort manual but they didn't seem... More

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Sylvania, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

The cabin was very nice and clean. Had an amazing view. The bathroom was sweet! The only minor complaints we had was that we could have used a few more blankets and some laundry soap for the washer/dryer. The other thing is we didnt get any direction with our confirmation as to where to check in as there are different... More

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(57)
  • Pool table(23)
  • CUSTOMER SERVICE(19)
  • Pigeon Forge(17)
  • Game room(15)
  • Air hockey(15)
  • Very clean(15)
  • Very nice(11)
  • Bedroom cabin(10)
  • Bunk bed(5)

Additional Information about Gatlinburg Falls Resort

Address: Gatlinburg, TN
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #27 of 63 Specialty lodging in Gatlinburg
Price Range (Based on Average Rates): $$
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
Gatlinburg Falls Hotel

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