This was the second time we had stayer with Gatlinburg Falls...it was also the last...not because the ENTIRE SHOWER DOOR ASSEMBLY COLLAPSED ONTO ME WHILE SHOWERING (Including both doors and the header)....but because they didn't care that my shins were abrased and bleeding. The lady I called advised me to file an "incident report", which I did. In it, I... more

We have had the pleasure of staying at Gatlinburg Falls twice this year and once last year. Two of the stays were at the Falls location and one stay was at the Parkview location. You could not go wrong at either location!!! The amenities are fabulous! My husband so enjoyed the games in our last cabin - golf, pinball and... more

This cabin as said was brand new.When we walked in all you could smell was new wood,cabints,and carpet.Children loved pool table,air hockey,a real movie room with 8 chairs,surround sound,dvd player and best of all the seats were like your local movie theater,with cup holders too.The view of mts. was good,but the trees did block some of the views.We had 5... more

I just returned from a three-night visit at this resort. It's my third visit in the past three years, so I obviously love the cabins. I have stayed in the older section of this resort twice and on this third visit, chose to stay in a brand new, beautiful cabin in the new section of the resort. It was perfect... more

We stayed in Waterfall Lodge May 09. It is a wonderful 7 bedroom cabin. It was beautifully decorated, clean, great location and comfortable. We gathered for a family reunion (19 people) and we had plenty of room. This cabin has THREE living rooms. We could not have asked for more. At the end of our vacation, no one wanted to... more

Hello, My name is Lillian Young and we rented a cabin from you last week(6/1/09 to 6/6/09). We contacted you just three days before we arrived in Gatlinburg after a cabin from another rental company that we had booked a cabin with was reposessed by the bank. I was frantic to find another cabin and I am sure that I... more

we have stayed many times in gatlinburg falls, and at many different cabins. we have never been dissappointed! always clean. always just as the pictures show. it is the favorite place to go among our five children. we hate to leave. more

This was our 2nd year to stay at this resort for Spring Break. The cabins are full of amenities. There is something to do for every age group. If it rains or shines everyone has a good time. Highly recommend Gatlinburg Falls Resort. Cabin Time = Family Time! more

I was pleasantly surprised at how well this resort was managed. The host was most courteous and helpful. We plan to stay again. more