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Gatlinburg Falls Resort

1 Cheshire Court, Gatlinburg, TN 37738
Gatlinburg Falls Resort
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1,946 reviews from our community

Traveler rating
    1,118
    377
    133
    131
    187
See reviews for
922
405
6
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (1946)
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    (455)
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    (441)
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Rockwood, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

We have stayed at Legacy Resort cabins 3 different times and each time we have LOVED our cabins. Perfect location and all were very clean. Thanks to Bradley Larue, manager of Gatlinburg Falls Resort for contacting us with a thank you for being loyal customers. The Dulling Family

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Greater Cincinnati
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My first time in the Smokies and while I enjoyed the trip the cabin was close to terrible. 1 of the toilets wouldn't flush, 1 wasn't even bolted down to the floor. The hot tub wouldn't heat up, the ice maker didn't work, the pool table had holes in the 2 of the pockets. 1 of the french doors leading... More 

Was this review helpful? Yes 5
Ohio
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed April 9-14th 2015 ,5 couples went, Our issues started as soon as we walked into the cabin called right away was on hold for awhile 5th caller in line,when i finally got thru said they would send someone out.After the call found more problems so we went to the office she put in a maint report said someone would... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The cabin we stayed is called heavenly Mountain located just about two minutes from the main street of Pigeon Forge, plus there is a Kroger nearby, so it is very convenient. But the cabin itself is at least 30 years old, one shower at first floor didn't work (at least i couldn't figure out how to work), no shampoo, conditioner... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I recently visited for a getaway and we loved it. The cabin was clean and location was perfect. Downtown was close and we highly recommend it! Thanks Bradley LaRue! It was great we look forward to staying again soon!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in the Cabin "Our Time" an had a great stay. Only a minute from downtown Gatlinburg an 10 minutes from Pigeon Forge. We will definitely be back. Shout out to Bradley LaRue. The games in the cabins kept our kids entertained during our stay an the hot tub was an excellent relaxation at the end of the day.

Was this review helpful? Yes 1
Pine Grove
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was the first time we went to a Gatlinburg Falls resort. We will definitely stay again. The cabin was in a quiet location not far from Pigeon Forge. It was clean, comfortable and a good value. I called customer service a few times before our stay. They answered all of our questions and were courteous before and after our... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We love retreating in the Smokies. Gatlinburg Falls Resort (Brandon LaRue) has great selection of cabins with plenty of amenities. This trip we stayed at the View which located at the top of Legacy Mountain Resort. We were not disappointed. The home theater really made us feel at home away from home.

Was this review helpful? Yes 1
Jackson, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly, the cabin we stayed in was exactly as advertised. Everything was very easy cabin was clean and ready to go. Staff answered any questions and were very helpful. Would definitely use them again. Thanks Bradley LaRue and staff of Gatlinburg Falls

Was this review helpful? Yes 1
Celina, Tennessee
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Although we were making a last minute request, your cabin was great "Bradley LaRue". Every other cabin place we called just said flat out no and the lady we talked with through Gatlinburg Falls Resort, was excellent. She said "let me see what I can do" and although you had just bought the cabin we stayed in and she had... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Hot tub(48)
  • Pigeon Forge(13)
  • Pool table(13)
  • CUSTOMER SERVICE(13)
  • Very clean(12)
  • Game room(11)
  • Air hockey(8)
  • Bedroom cabin(7)
  • Very nice(5)
  • First nights(3)
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Family/play areas (30)
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Dining (17)
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Pool/beach area (5)
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Business center/function rooms (1)
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Other (206)

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Amenities (7)
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Hidden Valley Pool (15)
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Mount Leconte Mansion (211)
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Park View Pool (11)
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The Hotel (38)
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