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All 87 Gatlinburg hotels

Days Inn Gatlinburg on the River

2.0 of 5 Hotel   |   304 Hemlock Street, State Route 441/321, Gatlinburg, TN 37738
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Ranked #53 of 87 Hotels in Gatlinburg
A recent review
5 of 5 stars reviewed yesterday
Erin I
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400 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed yesterday NEW

I'm glad I decided to book this hotel instead of following the few bad reviews. The staff were amazing. They made sure we were having a great time and they made sure we had everything we needed. Our room was cozy and comfy with the fireplace and balcony. The sound of the river is amazing! I'm so glad we had... More 

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Atlanta
1 review
4 of 5 stars Reviewed 4 days ago NEW

I wasn't sure what to expect based on mixed reviews. My room was very clean. The beds slept great. Plenty of room and overlooked the creek which was gorgeous in the snow. Christine the front manager was WONDERFUL! Wifi was the only issue, it was hit or miss and slow. So was cell mobile data.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you very much for not only writing your review about your experience with us at Days Inn on the River, but also for the personal compliment. We are very sorry that we again had issues with the Wi-Fi during your stay. We are having it worked on again currently. We look forward to seeing you again next time you... More 

Kingsport, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I would like to start out by saying that the customer service is just great. This is the first time we have stayed here. We were greeted by Wendy at the front desk. She was so very kind, friendly and helpful. We choose this hotel because it had a wood burning fire place. Our main concern was making sure we... More 

Was this review helpful? Yes
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

We appreciate your taking the time to write this review about your experience with all of us here at Days Inn on the River. Wendy is most certainly one of our super stellar associates, as well as Malcolm (the man who brought the wood). We are very happy to hear that your stay was enjoyable, and look forward to seeing... More 

Toledo, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rooms were clean, and we loved being right on the river (stream). Unseasonably warm over the weekened so the crowds were brisk. Thought the staff were a little stiff but overall it was a reasonably good stay.

Was this review helpful? Yes 1
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you for taking the time to write this review about your experience with us here at Days Inn on the River. We are very sorry that you thought that some of our staff were stiff. We strive to maintain a friendly and welcoming atmosphere with all of our guests, and we apologize for coming up short in that area... More 

Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I enjoyed our stay Wed/Thurs...The room was clean and comfortable and the view from our balcony was awesome with the sounds of the rushing water...The staff was very friendly and the breakfast provided was very commendable...overall a pleasant stay and we definitely will be staying there more in the very near future...Thanks so much...Chris and Teresa Wise..Knoxville... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you so much Mr. and Mrs. Wise for taking the time to write this review about your experience with us here at Days Inn on the River Gatlinburg. We are very pleased to hear that your stay was an enjoyable one and we greatly appreciate your continued patronage. We look forward to seeing you next time! More 

Lenoir, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

the hotel was very clean and the staff was very friendly and helpful. I would recommend it to all my family and friends.

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you very much for the recommendation to your friends and family, as well as for taking the time to write this review about your experience with us here at Days Inn on the River Gatlinburg. We appreciate your patronage and we look forward to having you stay with us again in the future! More 

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Additional Information about Days Inn Gatlinburg on the River

Address: 304 Hemlock Street, State Route 441/321, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Gatlinburg on the River 2*
Number of rooms: 58
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Also Known As:
Days Inn Gatlinburg Hotel Gatlinburg
Gatlinburg Days Inn

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