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Days Inn Gatlinburg on the River

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304 Hemlock Street, State Route 441/321, Gatlinburg, TN 37738
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Days Inn Gatlinburg on the River
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Ranked #50 of 87 Hotels in Gatlinburg
A recent review
5 of 5 stars reviewed 4 days ago
Lisa C Sacramento, California
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403 reviews from our community

Traveler rating
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    99
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154
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sacramento, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

We travelled throughout Tennessee and our stay at the Days Inn on the River in Gatlinburg was the best. Our room was very clean and comfortable and the balcony overlooking the river made our stay extra special. The sound of the river was very soothing and at the same time energizing. The breakfast was perfect - a nice selection of... More 

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Princeton, Indiana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for trip to Smoky Mountains National Park. This hotel was very adequate for our stay. The location is close to downtown Gatlinburg and to the National Park. Staff was very helpful and friendly. Rooms are dated, however clean and had a balcony overlooking the river which made this hotel somewhat unique, also parking was underneath, which was... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay at Days Inn on the River was a good one! The room was spacious and clean. The balcony was quaint with two little chairs and the sound of the river was relaxing. We didn't interact much with the staff, but when we did they were friendly. The breakfast was pretty basic, but there were a handful of options.... More 

Was this review helpful? Yes 3
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you very much for taking the time to write this review about Days Inn on the River. We truly appreciate your patronage, and we look forward to seeing you again the next time you come! More 

Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm glad I decided to book this hotel instead of following the few bad reviews. The staff were amazing. They made sure we were having a great time and they made sure we had everything we needed. Our room was cozy and comfy with the fireplace and balcony. The sound of the river is amazing! I'm so glad we had... More 

Was this review helpful? Yes 2
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you very much for your review. We are extremely happy that you enjoyed your experience with us here at Days Inn on the River, and we look forward to seeing your family and you again. More 

Atlanta
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wasn't sure what to expect based on mixed reviews. My room was very clean. The beds slept great. Plenty of room and overlooked the creek which was gorgeous in the snow. Christine the front manager was WONDERFUL! Wifi was the only issue, it was hit or miss and slow. So was cell mobile data.

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you very much for not only writing your review about your experience with us at Days Inn on the River, but also for the personal compliment. We are very sorry that we again had issues with the Wi-Fi during your stay. We are having it worked on again currently. We look forward to seeing you again next time you... More 

Kingsport, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would like to start out by saying that the customer service is just great. This is the first time we have stayed here. We were greeted by Wendy at the front desk. She was so very kind, friendly and helpful. We choose this hotel because it had a wood burning fire place. Our main concern was making sure we... More 

Was this review helpful? Yes 2
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

We appreciate your taking the time to write this review about your experience with all of us here at Days Inn on the River. Wendy is most certainly one of our super stellar associates, as well as Malcolm (the man who brought the wood). We are very happy to hear that your stay was enjoyable, and look forward to seeing... More 

Toledo, Ohio
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2015

Rooms were clean, and we loved being right on the river (stream). Unseasonably warm over the weekened so the crowds were brisk. Thought the staff were a little stiff but overall it was a reasonably good stay.

Was this review helpful? Yes 2
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you for taking the time to write this review about your experience with us here at Days Inn on the River. We are very sorry that you thought that some of our staff were stiff. We strive to maintain a friendly and welcoming atmosphere with all of our guests, and we apologize for coming up short in that area... More 

Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2015

My wife and I enjoyed our stay Wed/Thurs...The room was clean and comfortable and the view from our balcony was awesome with the sounds of the rushing water...The staff was very friendly and the breakfast provided was very commendable...overall a pleasant stay and we definitely will be staying there more in the very near future...Thanks so much...Chris and Teresa Wise..Knoxville... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 2
Christina W, General Manager at Days Inn Gatlinburg on the River, responded to this review

Thank you so much Mr. and Mrs. Wise for taking the time to write this review about your experience with us here at Days Inn on the River Gatlinburg. We are very pleased to hear that your stay was an enjoyable one and we greatly appreciate your continued patronage. We look forward to seeing you next time! More 

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