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Econo Lodge Inn & Suites

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135 Reagan Dr., Gatlinburg, TN 37738
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Econo Lodge Inn & Suites
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Ranked #21 of 88 Hotels in Gatlinburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Teresa H Athens, AL
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274 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Athens, AL
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

Econo Lodge at this location was highly ranked per TripAdvisor and we stayed here solely on that recommendation and glad we did. We arrived a little early (2 pm EST) and were able to get into our room which was pleasantly upgraded to a room with a gas fireplace. My family (hubby, children ages 12 & 8, and me) was... More 

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was in the need of a weekend getaway. Econo Lodge came through again. The lady at the front desk was very helpful and I had a new iron within 3 minutes of reporting that mine did not work in my room. I rarely have issues when staying there, but when I do they correct them almost immediately.

Was this review helpful? Yes
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

It is always exciting to learn that a loyal guest such as yourself had another great stay! We take a great deal of pride in our property and customer service. The staff and I want to thank you for taking the time to write these wonderful compliments. We are all looking forward to your next stay to give you the... More 

Tuscaloosa, Alabama
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I enjoyed staying here more than I thought I would, mostly because of the location, less than a block from the parkway right center in all the action. Also I appreciated the size of the room. It is larger than most standard motel rooms, the vaulted ceilings made it feel more roomy. The bathroom was also much larger than most.... More 

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We are happy that your stay with us surprised your expectations. Our rooms are more spacious than the average standard size double queen room. The vaulted ceiling does add a nice feel to the room. I have passed on your compliments to the housekeeping department. It is always nice when their work is recognized and they send their sincere thanks.... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I enjoyed our stay. We will definitely be back on our next trip to Gatlinburg. Thanks to all the staff for accommodations that where amazing. Whatever we needed they made sure we had it. So my advice is to communicate with the staff while staying at a property and your stay will be enjoyable also.

Was this review helpful? Yes 3
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

The entire staff takes a great deal of pride in our property and guest relations. We all take that extra step to ensure guest satisfaction. It is very rewarding when a guest lets us know that we achieved this during their stay. Thank you for taking the time to write all the wonderful compliments. We are all definitely looking forward... More 

Simpsonville, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2015

Our family stays here several times a year and it's just a great clean place to stay. The staff is nice and friendly, breakfast is good, the rooms are clean and it's just a block off of the main road downtown. Our family has been staying here for years and always look forward to coming back.

Was this review helpful? Yes 4
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We also look forward to each time you and your family walk through our door. We get to know many families with children, then they grow up and bring their children. I have shared your wonderful review with the staff. They are very pleased to have been a part of making your stay enjoyable all these years. Thank you for... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 2, 2015

This was the first time we stayed at the Econo lodge. The hotel is located perfectly to all attractions in Gatlinburg. The rooms we clean and updated. The staff was with out a doubt 5 stars all the way. The staff had to be the friendliest I have ever experienced. I would recommend this place to anyone looking an affordable... More 

Was this review helpful? Yes 5
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We are delighted that you choose EconoLodge Inn & Suites for your lodging while in Gatlinburg. Our location is perfect for walking to all the attractions, shops, restaurants, and only 100 yards from the Gatlinburg Convention Center. I have shared this review with the staff and they all send you a Big Thank You for your compliments. I also agree... More 

Lexington, South Carolina
Top Contributor
249 reviews 249 reviews
52 hotel reviews
233 helpful votes 233 helpful votes
5 of 5 stars Reviewed January 28, 2015

We enjoyed a 4 night stay during the week of Christmas and could not have been happier with choosing Econo Lodge. At check in we were greeted by the Mgr.Pam who is super friendly and recommended us some places to visit during our stay. Our room was large and updated with a fridge/micro and lcd telly with all the good... More 

Was this review helpful? Yes 6
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Christmas is a wonderful time to visit Gatlinburg. We were delighted to have you spend your four days with us. I have passed on all your kind words to the staff and they all want to send you a big thank you. Our location is just a short distance of all the attractions, shopping, and restaurants in downtown. We hope... More 

Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 27, 2015

Stayed here on a short overnight stay while on the road. The property is less than a block off of the Parkway in the center of town, a VERY short walk to most of the attractions in town. Yet, it's still far enough off the road and up the hill that it was quiet at night. The room was very... More 

Was this review helpful? Yes 3
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

It is a pleasure when guest take the time to let us know about their stay. We are pleased that you enjoyed your stay with us. Our location does give you the best of both worlds; short walk to the busy streets and a short walk back to enjoy a quite evening. Thank you for being our guest and we... More 

Leland, North Carolina
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2015

My wife and I stayed here on a weekend trip and we were very satisfied with our stay. The lady at the front desk was very courteous and accommodating to our questions and request. This was not the newest hotel in Gatlinburg but it was very clean and neat. Excellent value for the location. I will definitely stay here again.... More 

Was this review helpful? Yes 3
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for taking the time to let us know about your recent stay. It is always a delight when a guest tells us job well done. I have shared this with the staff and they are all excited that you will be returning again to stay with us. Our clean rooms and great value are much more accommodating than... More 

Robards, Kentucky
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 11, 2015

Convenient location to everything in Gatlinburg!!!! Will definitely stay there again. Awesome place to to stay, very clean. Could use some cosmetic updating but it still was a great place to stay. Pool was very nice and clean.

Was this review helpful? Yes 3
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for letting us know about your recent stay. I have shared your review with the staff and they are excited to know that they had a part in making your stay enjoyable. Everyone takes a great deal of pride in their work and it is always rewarding when this is recognized. Over the winter months we are doing... More 

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