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All 87 Gatlinburg hotels

Econo Lodge Inn & Suites

2.0 of 5 Hotel   |   135 Reagan Dr., Gatlinburg, TN 37738
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Ranked #24 of 87 Hotels in Gatlinburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
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245 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in serious need of updating. It was conveniently located, which was nice, but it was in poor shape. I didn't feel comfortable using the towels or sleeping in the bed. I'm not a hotel snob, it was just old, outdated, and felt "used".

Was this review helpful? Yes 2
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for being our guest on your recent trip to Gatlinburg. Our main goal is for each guest to have an enjoyable and comfortable stay. It is upsetting to learn that this was not what you experienced. We are reviewing each of your comments to make changes were they are needed to ensure each guest has an enjoyable experience. More

Winston, GA
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from Jubliee in Gatlinburg. We stayed 2 nights at Econo Lodge. Pam did a great job from booking to taking care of us while there. Rooms were clean and service was good. Breakfast included waffles,cereals, pastries, scrambled eggs, toast, juice and coffee. Microwave and fruit would have been nice but did have one in room. Very convenient to... More

Was this review helpful? Yes 2
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

I would like to thank you all for being our guest. We all love the Jubilee at the Gatlinburg Convention Center. It brings in wonderful people such as yourselves! It was a pleasure having you guys as our guest. The breakfast room has not been the same since you have left. Hopefully we will see you before next year, if... More

Dayton, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband & I were there September 15 through the 18th of this year. I chose this motel for its location & the reviews on Tripadvisor. Our room was clean & in good repair. There was a bit of ceiling damage in the bathroom, but no beat up doors or peeling walls. Also, no mold or dirt that I could... More

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you taking the time to write this wonderful review. We were pleased to have you guys as our guest in September. The view of the ski lift is beautiful, especially at night when it is all lite up. I have passed on all of your compliments to the staff they send a Big Thank You! We hope to see... More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am glad that i booked this hotel because of its 1block radius from the main strip even after reading these mixed reviews.Usually people book rooms near the strip to enjoy the city without the car and to get a good night sleep, i mean what else can you expect in 125$ a night? ..The staff at the counter was... More

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We are pleased that you enjoyed your stay and accommodations. The front desk staff wants to thank you for your compliments.. They take pride in their job and accommodate our guest whenever possible. Now that you have found us we hope to see you come through our door often. Thank you guys for being our guest. More

Oakland City, Indiana
Top Contributor
56 reviews 56 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is our second time to stay at this Hotel. This time our room was in the addition at the side of the parking lot. We had a balcony which was pretty nice. Good view of the ski lift and space needle. The number one for this hotel is the location. Literally a block from the strip, but there is... More

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We were pleased to have you guys back for a second time. The abandoned hotel that you addressed is not abandoned. It is being totally l remodeled for a new brand that is opening soon. The stage that they were in on your visit it probably did look abandoned. If you would like to stay with us in the future,... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited this location for three nights. The staff is very pleasant and very helpful. Had a problem with the plumbing at 2 in the morning and was solved in 10 minuets with one phones call to the front desk. The room was clean and the beds were very good and comfortable. Only negative thing was that we asked for a... More

Was this review helpful? Yes 2
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We were pleased to have you here for those three nights. Thank you for all your kind words and compliments. We do have an excellent staff that takes pride in their work and its always a pleasure when a guest takes the time to let them know. We are all looking forward to another visit when you return to Gatlinburg! More

Miami, Florida
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed with a group of friends for a weekend of fun in Gatlinburg, this hotel is in a great location but the hotel and room lacked in quality. The hotel must be very old because everything was outdated, the bathroom was old and nasty and the mattress was horrible. Everything looked like it was 40 years old and even... More

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

It is always upsetting to learn that a guest didn't like their accommodations. I am pleased that our front desk and housekeeping did a good job for you during your stay. If I can assist you with anything please give me a call. More

Cincinnati, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok, I know this hotel is older. But it is clean, economical, and close to The Parkway. We were not able to log on to their wi-fi, and they ran out of doughnuts at breakfast, but we would stay here again. We have been coming to Gatlinburg for 30 years and there are some hotels we will not stay at... More

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for taking the time to write this review about your recent stay. I do apologize for not having enough Krispy Kreme doughnuts for all our guest. I hope you will stay with us again and give us a chance to have those Krispy Kreme's ready for you. We appreciate your business and for you all being our guest. More

Charleston
Top Contributor
188 reviews 188 reviews
138 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed September 14, 2014

We were looking for a hotel close to the convention center. This one is very close and included parking, saving us the price of convention center parking each day. We have health issues, so chose to bring our own breakfast, which we warmed in the microwave in our room. The room also had a refrigerator. The furniture is old fashion,... More

Was this review helpful? Yes 3
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

I appreciated the compliment on our staff service and have shared this with them. It is always a pleasant experience for them to receive compliments from our guest. Our location is only 100 yards from the Gatlinburg Convention Center which makes it convenient and economical for our guest to stay here. We are also within walking distance of shopping, restaurants,... More

Indiana
Top Contributor
58 reviews 58 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 14, 2014

You cannot beat the location of this hotel. It is 1 block behind the main strip. The hotel isn't anything fancy but it is clean, had a decent breakfast and everyone there was nice. The only problem we had was the cable went out on the second day and was still out on the fourth day we were there. We... More

Was this review helpful? Yes 2
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We are happy that we pleasantly surprised you with our accommodations and service. I do apologize for the inconvenience of the cable. Our cable provider just changed our service to an updated system. Unfortunately, all the new service did for us was cause problems in the beginning. We now have the system tweaked and working properly! We do hope that... More

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Additional Information about Econo Lodge Inn & Suites

Address: 135 Reagan Dr., Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 20
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Also Known As:
Econo Lodge Inn And Suites
Econo Hotel Gatlinburg
Econo Lodge Gatlinburg
Gatlinburg Econo Lodge

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