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Econo Lodge Inn & Suites

2.0 of 5
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135 Reagan Dr., Gatlinburg, TN 37738
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Ranked #21 of 87 Hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 1 week ago
WILLIAM M Saint James, Missouri
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint James, Missouri
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is an excellent place to stay for the price. The price was cheap for the area and the hotel was good. The parking is a little tight, but all of Gatlinburg is that way. The rooms were clean and well kept. They are nothing fancy, but a good place to sleep.

Was this review helpful? Yes 1
Pickens, South Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What a great quaint hotel,the only hotel I stay at when I come to Gatlinburg ,you just park your car and do your shopping and walking and lunch and dinner just a block off main strip in Gatlinburg, its clean the staff is always friendly,I wouldn't stay nowhere else,thanks Econo for another great stay.

Was this review helpful? Yes 3
The South
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for 4 nights in early June. I booked a suite that had one king bed, one queen bed and a sleeper sofa. Basically it was a studio apartment. It also had a small (larger than most hotels) refrigerator and a microwave. I booked online and got an awesome rate of $78 per night. The hotel is in... More 

Was this review helpful? Yes 3
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What this place lacked in frills it made up in staff. They were very welcoming and helpful. It was affordable and clean. Breakfast was provided each morning though it was the same each morning. My only complaint was the very tight parking lot which made parking our suv very difficult at times. We could not have asked for a much... More 

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for taking the time to let us know about your stay. It was very exciting to learn that your stay was pleasant. Our staff takes a great deal of pride in their property and it shows in their work. Our location is good for parking your car and walking to all the excitement in downtown. We truly appreciate... More 

Park City, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Room wasn't clean, hair in tub and sink, Bed Bug covers over mattress and box springs had holes ask for another room but nothing available, so I ask for another cover and I would replace it myself but guess what they didn't have anymore. Last but certainly not lease my mothers medication was stolen out of the room while we... More 

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

It is always upsetting when a guest doesn't have a pleasant experience while staying with us. Missing medication is a serious issue that we did not take lightly when it was reported. We wanted to call the police to make a report but did not do so because of your refusal. I do apologize for your mother's antibiotics and I... More 

Des Moines, Iowa
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleased with this hotel. Large clean rooms with comfortable beds. Staff was friendly and helpful. The location is one block from the main street, but there were no problems with noise at the hotel. Very easy to walk to places. Limited breakfast, just toast, scrambled eggs, donuts and cereal. I would recommend this hotel.

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We were very pleased to learn that your stay with us was enjoyable. Our location is nice and quiet, but only one block away from all the excitement of downtown Gatlinburg. I have shared your compliments with the staff and they all send their warm thanks. Thank you all for being our guest and we hope to see you in... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Pam was the best. She was very helpful by telling me of a electric scooter rental place in Sevierville, TN for my husband who has MS. The entire staff at Econo Lodge was very friendly. My grandsons loved it here. Thanks, enjoyed our visit and we will use you again.

Was this review helpful? Yes 4
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We all thank you for being our guest! It was a pleasure being able to assist you with your needs for your husband. Our number one goal is to make sure each guest has a relaxing and comfortable stay. We will be looking forward to that return visit next time you are in Gatlinburg. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely cleanest, friendliest motel under $100 I've ever been to. Family run, family owned. Sheets were clean, crisp, delightful. The location was the best. 2 minutes from all the action, but amazingly quiet. Rocking chairs are a nice touch. This is how motels should be run! They made us feel like family, not tourists.

Was this review helpful? Yes 4
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

We are delighted to learn that we were able to make you guys feel like family. This is the experience that we hope each guest walks away with. Thank you for all the wonderful compliments and for taking the time to make everyone's day here! We are all looking forward to your next visit home. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with my husband while on vacation in the area. The hotel is in a nice location, close to all the attractions of Gatlinburg, however, off of the main strip enough to have privacy and quiet. The exterior seems to be maintained very well, with a very inviting pool(which I will come back to in a moment). I... More 

Was this review helpful? Yes 4
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

I am very proud of our entire staff. They take a great deal of pride in their work and it shows in their guest relations. I have shared your review with them and they all send you a warm thank you. I do apologize for the couple of issues you experienced during your stay. This also has been shared with... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family stayed here the Easter Weekend. The room was plenty big enough for my husband, myself and our 2 pretty much grown kids. Very conveniently located. We parked the car on Fri and didn't move it till Sun. Loved it

Was this review helpful? Yes 1
Pamela g, General Manager at Econo Lodge Inn & Suites, responded to this review

Thank you for all the wonderful compliments and for sharing your Easter weekend with us. Our location is one of the best for those who don't want to get into their car until their departure date. We are pleased that we had a part in making your stay enjoyable and we hope to see you all again. More 

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