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All 87 Gatlinburg hotels

Greystone Lodge at the Aquarium

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559 Pkwy., Gatlinburg, TN 37738
Hotel amenities
Greystone Lodge at the Aquarium
Ranked #28 of 87 Hotels in Gatlinburg
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380 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Columbia, South Carolina, United States
Top Contributor
61 reviews 61 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

I love staying here. We had been staying at the Greystone Lodge for years but we tried other places before the renovations. The renovations have really made this a place to stay. I love being on the "porch" watching the ducks-even feeding them. The downside is the bathrooms. The are nice looking but small. No counter top (Bldg B) to... More

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Senior Contributor
28 reviews 28 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in the old portion of the Greystone Lodge with a creek balcony view. The rooms were pacifist and clean. The parking was really close to your hotel room and on the same level regardless if you were on the first or third level room. The breakfast was below average with mainly biscuit/gravy, eggs, hot oatmeal, cold cereal, donut... More

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Knoxville
1 review
2 of 5 stars Reviewed 1 week ago

My son's soccer team stayed at Greystone Lodge over the weekend for a showcase soccer tournament. This is our 2nd horrible experience at this hotel! The rude front desk person that we had last stay was consistent to our previous visit! She greeted me with a frown and barked at me for my drivers license and credit card skipping the,"Hello!... More

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Sullivan
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Greystone Lodge for several years. We love the place. Everyone is very friendly, the rooms are amazing (esp the new ones), the breakfast is the best. It is so close to downtown! We have never had a bad experience here. I can't imagine staying anywhere else.

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Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for taking the time to review the Greystone Lodge on the river. We very much appreciate your loyalty to our property. As you know, we have made lots of changes to the property over the past couple of years. Everyone has enjoyed our newly remodeled rooms. We will begin the final phase or our total renovation in January.... More

Lansing
Top Contributor
51 reviews 51 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to Gatlinburg on a get-a-way and found this lodge. We first walked around several establishments but settled on the Greystone Lodge. We had a perfect room on the river The parking was indoors which was a definite plus. We were able to do a lot of walking to restaurants and shopping. Will definitely stay there again. And oh,... More

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Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for taking the time to review the Greystone Lodge on the river. So glad you enjoyed your stay and found the property comfy, cozy and convenient to all Gatlinburg has to offer. We have made lots of changes to the property. Everyone has enjoyed our newly remodeled rooms. We will begin the final phase or our total renovation... More

Birmingham
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My partner and I visited Gatlinburg for the weekend and decided to stay at the Greystone Lodge. First of all, the location is fantastic! We only drove when we actually went into the Park; otherwise, we walked everywhere...dinner, shopping, sightseeing, all within a short walk. The property itself is nicely maintained, and our room was clean, nicely appointed, and very... More

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. We want all our guests to experience a good night's sleep and feel right at home. We love where we are. We love what we do. And we... More

Rock Hill, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in the newly renovated part. Very nice and updated. Right on the river so you can hear the water or watch the ducks play. Room was very clean and well appointed. No fireplace in the room we stayed in but they do have some rooms with a gas fireplace. Morning breakfast is limited but not bad to be... More

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you again. We appreciate your loyalty to our brand. Glad you found the hotel to be clean, comfortable and the location and parking convenient to everything Gatlinburg has to offer. We want all our guests to experience a good night's sleep and feel right... More

Brevard, North Carolina
Senior Contributor
26 reviews 26 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are staying here, ask for the newly remodeled rooms out in the garages. They are nice and a step above the regular rooms. We have stayed here for years in regular and the newer rooms. All has been good. The location is great and really can't be beat. It is right across from the Trollies. The remodeled rooms... More

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Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient to everything Gatlinburg has to offer. We want all our guests to experience a good night's sleep and feel right at home. Our new rooms are getting great... More

Winston Salem, North Carolina
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

Booked last minute (my fault) but was able to get a room on 3rd floor over looking the river. Paid 129.00 per night. Room was your average no frills room ,2 double beds (very uncomfortable ) but the room was clean and free of any bad smells or odors. I did like that if you got there early enough you... More

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Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for taking the time to share your review. We are glad you stayed with us and it was a pleasure to serve you. We begin the third phase of our total renovation in January. The floor you stayed on will be part of that renovation. We hope you will come back and give us another try. We are... More

Smyrna Tn
Top Contributor
74 reviews 74 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first time to stay at Greystone Lodge. We were very impressed the room was very clean we had a creekside view. They have a good continental breakfast with biscuits and gravy no meat though. We were most impressed with the location being right downtown near the trolley stop. Thanks Greystone for providing a great place to stay.

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge. It was a pleasure to serve you. Glad you enjoyed staying in one of our newly renovated rooms. Biscuits and sausage gravy is a yummy southern tradition, glad you enjoyed our breakfast. Once again, we appreciate you taking the time to send us your feedback. We look forward to having you return very... More

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Additional Information about Greystone Lodge at the Aquarium

Address: 559 Pkwy., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 257
Also Known As:
Greystone Lodge At The Aquarium Hotel Gatlinburg
Greystone Hotel Gatlinburg
Greystone Hotel At The Aquarium

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