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All 87 Gatlinburg hotels

Greystone Lodge at the Aquarium

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559 Pkwy., Gatlinburg, TN 37738
Hotel amenities
Greystone Lodge at the Aquarium
Ranked #30 of 87 Hotels in Gatlinburg
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363 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Warner Robins, Georgia
Top Contributor
135 reviews 135 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I would definitely come back & stay here again! The rooms were modern, clean & had a mini fridge! The bathrooms are a bit small, but ok. The breakfast was good, but the seating is small & crowded. The kids enjoyed the pool & slide. We did request a late check out & only got 30 mins added. So, we... More

Was this review helpful? Yes
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. We want all our guests to experience a good night's sleep and feel right at home. Our large walk out balconies on the river make for a great... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Breakfast: We stayed 4 days at this hotel and it was ok. From the reviews I thought the place had a full breakfast spread only to learn that it was the same every single day...very mediocre...biscuits and gravy, eggs, cold donuts holes and that was about it. I expected more based off of other reviews. Rooms: The rooms were spacious... More

Was this review helpful? Yes
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location convenient. Hope you will come back and give us another try. Our rooms with two beds have queen mattresses, if you stayed in our two bedroom suite, the bottom bunk is... More

Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were spacious (2 dbl beds) & clean. Beds were comfy. Bathrooms were smallish & counter space could have been larger but more importantly it was clean. View of river was awesome. Convenient to attractions we wanted to see & obviously the aquarium. Breakfast was included w/our stay & was the usual cereal, juice, coffee, donut, oatmeal fare, which suited... More

Was this review helpful? Yes 2
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. Our large walk out balconies on the river make for a great place to unwind and enjoy the beauty of the Smoky Mountains. We appreciate you taking the... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on Saturday Night. Got room $464 and it was excellent. Very clean, fresh, balcony with a very nice river view. The room was very quiet. Bathroom was also very clean, plenty of towels and nice roomy sink and countertop. The bed was very firm but I like that. Additionally a ton of soft big pillows were provided so... More

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. Loved that you shared you felt relaxed and enjoyed the extra in- room amenities (extra pillows and granite countertops) We want all our guests to experience a good... More

Dalton, Georgia
Top Contributor
146 reviews 146 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Parking spots are way to narrow. I have a new vehicle and I was scared someone would hit my car doors. The actual doors to the hotel rooms are very heavy and shut really loud. You can hear peoples doors shut late at night. The doors to the patios were hard to open and shut and loud also. The beds... More

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location convenient. We appreciate you taking the time to provide us with feedback. We take all comments into consideration for making improvements, as we strive to provide excellence in customer service to... More

grimsley,tn
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took my son to the Aquarium for a camp. This place is across the street so it was convenient and it has a nice pool. Also, it is on the river so we left the door open at night and listened to the water as we slept.

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. Glad you felt relaxed, and slept well... that is what we want all our guests to experience. A good night's sleep and feel right at home. Our large... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I enjoyed the hotel on our honeymoon. We could walk to downtown and explore the area that way. Traffic wasn't so horrible that we couldn't drive to other destinations either. The hotel room was clean and well maintained. The breakfasts provided by the hotel were good. I can't make sausage gravy to save my life and theirs... More

Was this review helpful? Yes 2
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. We want all our guests to experience a good night's sleep and feel right at home. Our large walk out balconies on the river make for a great... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night. They have recently remodeled rooms and we booked one if those. The room and hotel location was great. The only downside was their continental breakfast, it was lacking meat and condiments like ketchup. We usually choose a hotel that includes breakfast when we can and after traveling around the region for a week we... More

Was this review helpful? Yes
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river. It was a pleasure to serve you. Glad you found the hotel to be clean, comfortable and the location and parking convenient. We want all our guests to experience a good night's sleep and feel right at home. Our large walk out balconies on the river make for a great... More

Top Contributor
51 reviews 51 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my second stay at Greystone. My return says something - it is a decent lodging value with no overwhelming negatives. Rooms and furnishings are somewhat dated, closet space is limited, and the bathroom is very small. In our unit (#264) the toilet seat was badly in need of replacement, appearing both old and unhygienic. Room had small balcony... More

Was this review helpful? Yes 1
Greystone_Lodge_TN, Guest Relations Manager at Greystone Lodge at the Aquarium, responded to this review

Thank you for choosing the Greystone Lodge on the river for a second visit. It was a pleasure to serve you. We appreciate you taking the time to provide us with feedback regarding your carpet. Our team will look into this and see that we take care of the situation. Beginning January 1, we will starting the final phase of... More

Chesnee, South Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband & I went on an anniversary trip this past weekend and ended up having to stay here because we had many issues with the hotel that we had ALREADY booked...anyway the front desk person was absolutely wonderful and understood our frustrations. Plus it was late and I'm almost 7 months pregnant so she made it so very easy... More

Was this review helpful? Yes 3
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Additional Information about Greystone Lodge at the Aquarium

Address: 559 Pkwy., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Number of rooms: 257
Also Known As:
Greystone Lodge At The Aquarium Hotel Gatlinburg
Greystone Hotel Gatlinburg
Greystone Hotel At The Aquarium

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