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Greystone Lodge On the River

Hotel website
559 Parkway, Gatlinburg, TN 37738 (Formerly Greystone Lodge at the Aquarium)
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NEW Rooms On the River!
1 room 1 adult
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Greystone Lodge On the River
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538 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I choose this hotel for our family vacation based on a recommendation. I was very happy with my choice. The hotel was under construction, however there was no issue with it. My husband and I loved the fact we had our own room and balcony to sit on and look over the river. Very peaceful at night. Room was very... More 

Helpful?
Thank Leanne D
Terre Haute
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here during the Christmas season. Our room was up the hill somewhat. A great view of town and the lights were really nice. This is an older hotel and we had an older room. It was clean and well furnished, but could use some updating. Some of the rooms have already been remodeled. The location is what's good here.... More 

Helpful?
Thank Bike-JeepTrvlr
Washington DC, District of Columbia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I have pretty basic requirements for hotels (locking door, comfortable bed, working bathroom), and the Greystone Lodge fit all of those requirements. Is it "modern luxury", as described on the sign? Not by a longshot. But for a convenient, comfortable place to sleep and keep our things for the weekend, it was just fine. The balcony was really nice, but... More 

Helpful?
Thank Elizabeth G
Bedford, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed here twice and love it! A recent remodel has only improved what was already a great spot. The rooms are comfortable, clean, and now updated. Free in-room wifi is provided. We love the balconies overlooking the river. The complimentary breakfast is very good, with hot items like biscuits, gravy, and scrambled eggs along with cereals, yogurt, fruit, and... More 

Helpful?
Thank doggymcnuggets
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for being a loyal Greystone Lodge on the River guest. We appreciate your business and taking the time to write a review. We are so glad you felt our hotel provided outstanding service for you to honor us with 5 star review and wonderful recommendation. We look forward to serving you again. Spring is just around the corner... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I went for a quick anniversary stay. The hotel was very clean and the recent renovations look great. Our toilet was stopped up, made the call to front desk and maintenance was there in less than 10 minutes. He was very nice and helpful. I highly recommend!

Helpful?
Thank iwannago1
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for spending your anniversary trip with us! So glad you enjoyed your stay and your room. Sorry for the mishap with the toilet, but glad our team responded so quickly. We appreciate your business look forward to serving you again soon! Be sure to come back to enjoy our beautiful area when it is warmer. Spring is just... More 

Ohio
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago

Great location in Gatlinburg. Across the street from Ripley's Aquarium and trolley stop, 2 miles from the Smokey Mtn National Park overall great location. Didn't use the pool or balcony due to the temp but nice amenity to have during warmer weather. I would definitely stay here again.

Helpful?
Thank trm2071
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you stayed with us and "exceeded your expectations"! Thanks for awarding us five stars for your experience. We strive to provide five star service from the time you make your reservations, throughout your stay, to check out. Spring and summer are just beautiful here in the Smoky Mountains and will be here soon, hope you will... More 

Indiana
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here January 7-10,2016. We had the king room 117. First time we stayed here since there remodel. We have stayed here before. The room and bathroom was spotless. NO and I repeat NO Bugs of any sort. The mattress and pillows were great. Bed little firm but not too firm. You can set the tempature in the room... More 

Helpful?
1 Thank NariK
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for staying with us at the Greystone Lodge on the River. It was a pleasure to serve you. We've received very nice comments about the comfort and cleanliness of our rooms. So glad you enjoyed yours! We strive to offer our guests the best experience possible from check in to check out. Spring will be here soon. Don't... More 

Huntsville, Alabama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the "B" lodge , the room had a nice balcony with a water view. Breakfast was ok ! Clean room! an updated! would stay again. The lodge was located in a great area to walk to everything. The employees was very nice.

Helpful?
Thank badvac2015
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for staying with us at the Greystone Lodge on the River. It was a pleasure to serve you. We've received very nice comments about the comfort and cleanliness of our rooms. So glad you enjoyed yours! We strive to offer our guests the best experience possible from check in to check out. Spring will be here soon. Don't... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Lovely hotel, just stumbled on to it. We paid 80. Plus tax. Room very spacious and had balcony overlooking small river filled with ducks. Ask for your military discount. Room very clean, beds comfortable. Guest coin laundry near ice machine. Management helped us with our uhaul truck parking on site no extra charge. Room nicely decorated. Enjoyed the historical pictures... More 

Helpful?
Thank irispea
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for staying with us at the Greystone Lodge on the River. It was a pleasure to serve you. We've received very nice comments about the comfort and cleanliness of our rooms. So glad you enjoyed yours! We strive to offer our guests the best experience possible from check in to check out. Spring will be here soon. Don't... More 

Eastaboga, Alabama
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 4, 2016

The rooms are good for the price. Very comfortable beds, very helpful staff. Great view of the river from the balcony. Best of all is the location - you can walk anywhere in Gatlinburg. Once we arrived, we never drove again until the end of our trip. I would stay here again.

Helpful?
1 Thank Bamaref1
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for staying with us at the Greystone Lodge on the River for New Years. It was a pleasure to serve you. We've received very nice comments about the comfort and cleanliness of our rooms. So glad you enjoyed yours! We strive to offer our guests the best experience possible from check in to check out. Spring will be... More 

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