We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Greystone Lodge On the River

Hotel website
559 Parkway, Gatlinburg, TN 37738 (Formerly Greystone Lodge at the Aquarium)
Greystone Lodge On the River

437 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    123
    143
    89
    43
    39
See reviews for
135
153
8
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • Any
English first
  • All months
    (437)
  • Mar-May only
    (111)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (48)
All months
Russellville, Alabama
1 review
5 of 5 stars Reviewed 5 days ago NEW

We initially booked another hotel in the Gatlinburg area but a few weeks before our trip, we heard that Greystone had just completed a huge renovation to their property so we thought we would check it out. I called and booked a room and got a great rate. We arrived a few hours before check in time and was still... More 

Was this review helpful? Yes 2
Latrobe, Pennsylvania
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I recently stayed here with my boyfriend for 2 nights. We were in a room that faced the Aquarium. The room was clean and met all of our needs. We had a balcony that faced a run off stream, not the actual river but was nice regardless. It was very conveniently located. The bed was comfortable and the bathroom was... More 

Was this review helpful? Yes
Springfield, Missouri
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean motel. We were able to park right outside of our room. The room was clean and updated furniture. The view off the balcony is very pretty overlooking the river. It also included a free breakfast. It wasn't real big but still a nice selection. Located in a good location.

Was this review helpful? Yes
Chattanooga, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Out of the 167,000 times that I have been to Gatlinburg this was a first for the Greystone Lodge. This hotel is great. Hands down. You can tell that the building has been there for quite a while but the newly renovated interior and amenities quickly make one forget about the older exterior. The rooms were clean, spacious, and the... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Loved the place fresh new look, free breakfast buffet. Short walking distance from downtown. Would highly recommend. Pool area was nice, right across the street from the aquarium and trolley stop. River was a bit low when we were there, but looks to be a nice view when its up. Winter would be beautiful here.

Was this review helpful? Yes
Newport, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I cannot say enough about the Greystone. Great location to everything in Gatlinburg. Rooms were spacious and very clean. Great balconies. Great pool. Staff friendly and helpful. Delicious free hot breakfast every morning. Beds were great (slept better than at home!). We had a great experience and are already planning next years vacation.

Was this review helpful? Yes
North Carolina
Top Contributor
170 reviews 170 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Along with the location that is convenient to everything that is Gatlinburg the Staff is very attentitive and polite. The Trolley stop is just across the street so if you are staaying in the main tourist parts of Gatlinburg or Pigeon Forge you never have to see your car again and fight for parking.

Was this review helpful? Yes
Greer, South Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Basic room in a perfect location. Nothing fancy, just somewhere to sleep. Perfect walking distance to plenty of activities...not too far for small children to walk. The Aquarium is AMAZING. Close to the trolly as well. Only thing weird was no smoking even on your balcony...which sucked...so if you smoke, you want a bottom floor room, so you can walk... More 

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This room was a little more money than I would normally spend, but it was totally worth it. The room was huge, new, and clean. Convenient location. Although I did not particularly enjoy the crowded, low quality tourist shops on Gatlinburg's main drag. Avoid driving on it if possible, or at least avoid left hand turns. Back to the hotel.... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

There was mold in the ice! & huge spider in the bathroom. Other then that it was amazing!! Best bed I've ever slept on, nice&clean pool, walking distance from everything. Also a really nice breakfast for free (: front desk workers are very kind and welcoming. Worth the money spent. Just don't use there ice lol and check for spiders.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (94)
Viewed
View from room (6)
Viewed
Room/suite (14)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (32)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
2:53
Videos (1)
Viewed
Other (33)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities