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Greystone Lodge On the River

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559 Parkway, Gatlinburg, TN 37738 (Formerly Greystone Lodge at the Aquarium)
Greystone Lodge On the River
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413 reviews from our community

Traveler rating
    107
    137
    87
    43
    39
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124
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grundy, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

We love this hotel. The rooms were clean and spacious. The staff members were friendly and helpful. Wonderfully located within walking distance of most attractions. Perfect for my family and we are already planning our next trip.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Perfect location along the river right on the North end of town. If you are traveling back and forth from the North, you can access this hotel easily without going through town and all it's traffic. Very clean rooms, comfortable bed. Room overlooked the river. Within walking distance to attractions and good food nearby.

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Cincinnati, OH
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved my time here. We stayed in the 2 room 2 bathroom giant room with the view. We had 2 balconies over a beautiful view of the river. The sounds were so peaceful and relaxing. First vacation in 11 years. First one with kids. They were very happy with their bunk beds. Parking was great, room was clean, I have... More 

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Greeneville, Tennessee, United States
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We live within an easy 2 hour drive of Gatlinburg, so I've been there often over the last 40 years. I had never stayed at Greystone Lodge before because when I was young, we couldn't afford it, and as I started making my own money we gravitated more to Pigeon Forge hotels. When I had the opportunity to stay here,... More 

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De Soto, Missouri
Top Contributor
68 reviews 68 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We traveled to Gatlinburg for the weekend because my son was in a music competition in the nearby town of Kodak. My son's school had booked with Greystone so I thought we would as well. When I got on their website I realized that we could rent a cottage/cabin for the same amount as a room in the main hotel.... More 

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Gettysburg, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I made last-minute reservations at the Greystone Lodge on the River. The front desk clerk was accommodating and friendly. Because I was traveling alone she gave me a couple of choices including a second/floor room, which I took. You couldn't beat the location. It's right off the main drag, but with a room that faced the meandering river with a... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago

I like it because it's located in the heart of the city, where we could walk and enjoy the town without worry parking lot and driving crazy. And the price I think it's razonable. I will set another reservation in this hotel in my next visit to the smoky mountains.

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Falmouth, Massachusetts
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped here while traveling through Tennessee and booked on the spur of the moment when we saw it while driving through town. The rate was reasonable, the rooms recently refurbished, comfy, clean and pleasant in appearance. Ours had a view of a babbling stream. There is on site parking and breakfast. With the convenient location to walk through town, this... More 

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Carmel, Indiana
Top Contributor
75 reviews 75 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located across the street from the Ripley's Aquarium, a popular destination. Easy walk to Gatlinburg's shopping areas. The departure station for all Gatlinburg Trolley Routes is across the street at the Aquarium. Insist on room which overlooks the stream. The lodge needs upgrading. The next time we go to Gatlinburg I believe I won't make a reservations.... More 

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Estill Springs, Tennessee
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first time staying at this particular hotel and we have decided we will always stay here. We didn't eat breakfast at the hotel at all during our stay so I don't know if it's good or not. The hotel is located on the river directly across from the aquarium (where there is a trolley stop). We parked... More 

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Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you so very much for taking the time to send a review. It was a pleasure to serve you. We are honored that we earned a 5 star review. Our staff works diligently to provide excellent customer service. Glad you enjoyed our beautiful new rooms overlooking the river and you slept well! We look forward to having you stay... More 

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