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All 86 Gatlinburg hotels

River Edge Motor Lodge

2.0 of 5 Motel   |   655 River Rd., Gatlinburg, TN 37738
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River Edge Motor Lodge
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59%
Ranked #41 of 86 Hotels in Gatlinburg
A recent review
5 of 5 stars reviewed 2 days ago
Ashleigh S
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253 reviews from our community

Traveler rating
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    44
    23
    43
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103
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here twice before and had been pleased so I booked a two bedroom suite for ourselves and three traveling companions for a five night stay from Sep 7 to Sep 12th. The first issue was the toilet roll holder that wasn't attached to the wall in the one bathroom. As soon as it was mentioned... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Customer service was impeccable!!!! The hotel is older and could use a face lift. Beds were amazingly comfortable. It was very nice to have an area outside of the bathroom to get ready at. Private balcony looked over pool. Its worth the money especially to be so close to all restaurants and attractions.

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Glasgow, United Kingdom
Top Contributor
163 reviews 163 reviews
42 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 1 week ago

This motel is situated away from the busiest part of town but that's all it has to recommend it. Very basic but reasonable breakfast in a pleasant breakfast room. The location is good because Gatlinburg is a very busy, noisy town.

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Morganton, North Carolina, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel to stay in. It is within walking distance to everything, very clean, and the staff is very friendly. I would definitely recommend this hotel to anyone visiting Gatlinburg. We got a great deal on the room also

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Top Contributor
50 reviews 50 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While the convenience of its location is attractive, the outdated bathroom features are not. The shower in use was so loud that we literally had to yell to hear and understand eachother. The flushed handle on the commode was a hit/miss when it was pulled. Linens and towels were grey and old and thin. Staff was friendly but just not... More

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Fulks Run, Virginia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here because of the family suite having 2 bedrooms and 2 baths at a low price. We haved stayed at several older hotels on the parkway so we weren't expected anything fancy but this hotel was terrible. The floors were filthy, the sofa was dirty and torn, there were large cracks around all the air conditioning units, had... More

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aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you for taking the time to review River Edge regarding your recent stay; I'm sorry that you found the accomodations lacking. With summer drawing to a close, and occupancy slowing down a bit, we are planning to do some updating in the suites, with new furniture and such. Also, we'll be looking into the other things you mentioned, (doorknobs,... More

spain
Top Contributor
178 reviews 178 reviews
80 hotel reviews
420 helpful votes 420 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Amazing value for money as we got a really good deal on this motel and really no problems, a bit faded but as others have said, extremely comfy beds and easy walk into Gatlinburg also very pleasant surroundings. My only criticism was the chap who was the breakfast helper on two of the three days we were there, he looked... More

Was this review helpful? Yes 1
aba665, c at River Edge Motor Lodge, responded to this review

I'm happy to hear that you thought our hotel was a great value! We do have super comfortable beds and try our best to make sure that you have everything you need while you're staying with us. All of our guest service agents are women, so I'm not sure who would have been helping out with breakfast, but I suspect... More

Murfreesboro, Tennessee
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is obviously older and in need of a remodel, but the beds are super comfy and clean and the hotel itself is super convenient to the main strip in Gatlinburg, yet far enough away so it's quiet. The room itself had some stains on the floor, spots on the ceiling, old bathtub/shower combo and just looked dated. However,... More

Was this review helpful? Yes 1
aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you for your kind words about our comfortable beds and the friendliness of the staff. As you mentioned, if the room we have reserved for you is available, we are more than happy to let you check in so that you can get started enjoying your visit to our wonderful city. We hope to see you again soon! More

Ashland
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 10, 2014 via mobile

For an older motel the rooms are very comfortable and clean. The staff is wonderful. A very good value for the lower price. This was my second stay there and I'll gladly stay again the next trip. Most comfortable beds ever in a motel.

Was this review helpful? Yes 3
aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you so much for your kind words regarding our staff, and the cleanliness of the hotel. We really enjoy our guests, and hope that you always feel welcome here. Looking forward to seeing you again!! More

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

My husband and I stay in Gatlinburg everybyear & this is by far yhe best place we've stayed. The manager, Mary, is awesome! We came a day early to see where exactly our motel was (we had another in Pigeon Forge bc we came early). She realized we had our motorcycle and trailer and switched things around so we could... More

Was this review helpful? Yes 1
aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

What an awesome thing to say! I was really happy to hear that you were happy with your stay with us, and that you enjoyed Mary and Rick! We do really try to make our guests feel at home with us, and it sounds like they did! Looking forward to having you back! More

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Additional Information about River Edge Motor Lodge

Address: 655 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — River Edge Motor Lodge 2*
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Also Known As:
River Edge Motor Hotel Gatlinburg
River Edge Hotel
River Edge Gatlinburg

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