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River Edge Motor Lodge

Hotel website
655 River Rd., Gatlinburg, TN 37738
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River Edge Motor Lodge
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294 Reviews from our TripAdvisor Community

Traveler rating
    75
    91
    51
    30
    47
See reviews for
114
108
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Stanford, Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

If you are looking for a good, cheap, clean place to stay, and aren't going to be spending your whole visit in your room, this is the place to stay. They have a continental breakfast, not a lot of room for the breakfast. The staff is nice. It's walking distance to any of the down town attractions.

Was this review helpful? Yes 1
Boaz, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel was a good value. We paid $39 per night thru Orbitz. The front desk help was exceptional, as was the cleaning staff. Our room was cleaned, beds made, and all the bath linens were replaced EVERY DAY OF OUR STAY. The room was clean upon our arrival and the bedding was super soft and smelled lightly of bleach.... More 

Was this review helpful? Yes 1
Shelbyville, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I am only giving this hotel three stars because it was an ok place to stay since we were gone most of the time and because we got such good deal on it through Priceline.com. We paid $55 for Wednesday, Thursday, and FRIDAY night (Friday was regularly around $140 because off Memorial weekend). My biggest pet peeve was trying to... More 

Was this review helpful? Yes
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We want to apologize for the inconveniences you had while staying with us. Our WIFI will be going under some major upgrades here in the next few weeks. The trash under the sink area, did you say anything to the front desk? We appreciate guests letting us know if there is a problem so that... More 

Union, Missouri
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

this was by far the best Hotel of our vation for sleeping there beads were amazing !! the room was spacious CLEAN it had a balcony to sit out on in the evening . there staff was supper . our A/C was making a noise so loud i was having trouble sleeping the first night they pulled it out and... More 

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your kind comments. Yes we are friendly to our biker friends, everyone is welcome to our hotel and we try to make everyone's stay enjoyable. I am so glad we were able to get your A/C fixed for you so you could sleep comfortably. Stop in and see us again when you are in town. More 

kingsport
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have never had such exceptional service before. Dan was excellent, and his ability to anticipate was exceptional. I found the room to be very clean, I was very pleased with that. The bed was very comfortable, we had a flat screen TV as well.

Was this review helpful? Yes 2
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for taking the time to comment on us. We are pleased we were able to accommodate you and our beds were comfortable for you. Dan, as well as, all of our staff do try to exceed our guests expectations and I am sure he will be pleased to hear what you had to say. We look forward to... More 

Kodak, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Recently stayed here Dan and Mary were the best in helping me find places I wanted to visit. Hotel was very clean, beds were amazingly very comfortable. The pool looked inviting but it was cold. If it had been enclosed it would have been warm I am sure.

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. I am sure Dan will be pleased to hear what you had to say. All of our staff does strive to meet or exceed our guests expectations. We are disappointed that you could not enjoy the pool as it was cold during your stay. We are hoping with warmer temperatures coming in the next few... More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed April 28, 2015

The room was clean and the beds were comfortable, but there was no iron or ironing board in the room and the breakfast consisted of bagels and juice (no eggs, no bacon, no waffles, and no coffee left). The hotel is one of the oldest in Gatlinburg. Thanks to Expedia.com, I was able to get a cheaper rate for the... More 

Was this review helpful? Yes
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We do apologize for any inconvenience you may have encountered such as iron and ironing board not in the room, we do try to keep them in the office for the guests convenience. Our breakfast room has limited space so we try to make it as simple as possible for guests. We would enjoy having... More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2015

Stayed a week here with wife, room 205, and it was a very clean room. Bed was amazingly comfortable! Great location just off the strip. We have more trips planned this year, and are strongly considering River Edge as our regular stop.

Was this review helpful? Yes 2
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We are delighted you enjoyed your stay. We would be so pleased to have you return and make us your stopover when you are in the area More 

Michigan
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 12, 2015

This is definately not the Hilton, but then again - they don't charge what the Hilton does either. It has some cosmetic issues, but, for us, we just want a place to sleep at night. Beds are VERY comfortable. Pluses: rooms were nice with plenty of space, liked the two sinks and the way the lights around the one sink... More 

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We do apologize for any inconveniences you may have had while visiting with us. More 

Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 2, 2015

Nice location. Beds are awesome. Very comfortable. Only complaint I have is the maid service and breakfast. Maids rarely cleaned the room while we were there. If we were in the room, she would change the trash and give us towels and that was it. Breakfast was all starch. Doughnuts, bagels, muffins. Coffee was horrible. Front clerks were very nice.... More 

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We apologize for any inconveniences you may have experienced while staying with us. Please come back and give us another chance. More 

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