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River Edge Motor Lodge

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655 River Rd., Gatlinburg, TN 37738
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River Edge Motor Lodge
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River Edge Motor Lodge
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291 reviews from our community

Traveler rating
    75
    90
    49
    30
    47
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113
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Union, Missouri
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 days ago NEW

this was by far the best Hotel of our vation for sleeping there beads were amazing !! the room was spacious CLEAN it had a balcony to sit out on in the evening . there staff was supper . our A/C was making a noise so loud i was having trouble sleeping the first night they pulled it out and... More 

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kingsport
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have never had such exceptional service before. Dan was excellent, and his ability to anticipate was exceptional. I found the room to be very clean, I was very pleased with that. The bed was very comfortable, we had a flat screen TV as well.

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for taking the time to comment on us. We are pleased we were able to accommodate you and our beds were comfortable for you. Dan, as well as, all of our staff do try to exceed our guests expectations and I am sure he will be pleased to hear what you had to say. We look forward to... More 

Kodak, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Recently stayed here Dan and Mary were the best in helping me find places I wanted to visit. Hotel was very clean, beds were amazingly very comfortable. The pool looked inviting but it was cold. If it had been enclosed it would have been warm I am sure.

Was this review helpful? Yes
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. I am sure Dan will be pleased to hear what you had to say. All of our staff does strive to meet or exceed our guests expectations. We are disappointed that you could not enjoy the pool as it was cold during your stay. We are hoping with warmer temperatures coming in the next few... More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

The room was clean and the beds were comfortable, but there was no iron or ironing board in the room and the breakfast consisted of bagels and juice (no eggs, no bacon, no waffles, and no coffee left). The hotel is one of the oldest in Gatlinburg. Thanks to Expedia.com, I was able to get a cheaper rate for the... More 

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aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We do apologize for any inconvenience you may have encountered such as iron and ironing board not in the room, we do try to keep them in the office for the guests convenience. Our breakfast room has limited space so we try to make it as simple as possible for guests. We would enjoy having... More 

Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed a week here with wife, room 205, and it was a very clean room. Bed was amazingly comfortable! Great location just off the strip. We have more trips planned this year, and are strongly considering River Edge as our regular stop.

Was this review helpful? Yes 2
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We are delighted you enjoyed your stay. We would be so pleased to have you return and make us your stopover when you are in the area More 

Michigan
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 12, 2015

This is definately not the Hilton, but then again - they don't charge what the Hilton does either. It has some cosmetic issues, but, for us, we just want a place to sleep at night. Beds are VERY comfortable. Pluses: rooms were nice with plenty of space, liked the two sinks and the way the lights around the one sink... More 

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We do apologize for any inconveniences you may have had while visiting with us. More 

Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 2, 2015

Nice location. Beds are awesome. Very comfortable. Only complaint I have is the maid service and breakfast. Maids rarely cleaned the room while we were there. If we were in the room, she would change the trash and give us towels and that was it. Breakfast was all starch. Doughnuts, bagels, muffins. Coffee was horrible. Front clerks were very nice.... More 

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We apologize for any inconveniences you may have experienced while staying with us. Please come back and give us another chance. More 

Upton, Kentucky
Top Contributor
62 reviews 62 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 31, 2015

This is the second time we have stayed here. The rates are very reasonable and it is in a great location close to the Parkway. It is obviously an older motel that has been updated. There are a lot of cosmetic issues but it is clean. If you are looking for a place to sleep and shower inexpensively, this is... More 

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments and was happy to have you return for a visit. Please keep us in mind on your next trip to Gatlinburg. More 

Woodruff, South Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 20, 2015

Clean, quite, nice rooms. Very friendly staff. Very inexpensive. Good value for a place off the main drag. Older motel, but quaint. Within walking distance of just about everything in Gatlinburg! Did find it odd the cleaning staff left an envelope saying "tips appreciated.. Other than that, we enjoyed our stay.

Was this review helpful? Yes 2
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your comments. We are glad you found us to be a good value. We strive to keep our hotel clean for our guests, and are happy you found it so. There are a lot of hotels that the housekeeping does put an envelope in the rooms for the housekeepers, as some guests like to leave a little... More 

Dillsboro, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 26, 2015

Can't say enough good things about the staff. Very helpful and treated us great. Ended up staying an extra night due to weather & got a reduced rate in turn. Extremely close to all downtown. Park & walk anywhere you want to go. An older property, but the value makes up for it.

Was this review helpful? Yes 1
aba665, Manager at River Edge Motor Lodge, responded to this review

Thank you for your review. We are happy that you had quiet time for you. Due to the recent bad weather we have had, we are very pleased we were able to help you in any way we could. Please keep us in mind for your next visit to the area More 

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