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All 86 Gatlinburg hotels

River Edge Motor Lodge

2.0 of 5 Motel   |   655 River Rd., Gatlinburg, TN 37738
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River Edge Motor Lodge
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59%
Ranked #42 of 86 hotels in Gatlinburg
A recent review
3 of 5 stars reviewed 1 week ago
eileen j spain
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248 people have reviewed this hotel

Traveler rating
    61
    80
    42
    22
    43
See reviews for
103
89
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Fulks Run, Virginia
1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here because of the family suite having 2 bedrooms and 2 baths at a low price. We haved stayed at several older hotels on the parkway so we weren't expected anything fancy but this hotel was terrible. The floors were filthy, the sofa was dirty and torn, there were large cracks around all the air conditioning units, had... More

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spain
Top Contributor
178 reviews 178 reviews
80 hotel reviews
417 helpful votes 417 helpful votes
3 of 5 stars Reviewed 1 week ago

Amazing value for money as we got a really good deal on this motel and really no problems, a bit faded but as others have said, extremely comfy beds and easy walk into Gatlinburg also very pleasant surroundings. My only criticism was the chap who was the breakfast helper on two of the three days we were there, he looked... More

Was this review helpful? Yes 1
Murfreesboro, Tennessee
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is obviously older and in need of a remodel, but the beds are super comfy and clean and the hotel itself is super convenient to the main strip in Gatlinburg, yet far enough away so it's quiet. The room itself had some stains on the floor, spots on the ceiling, old bathtub/shower combo and just looked dated. However,... More

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Ashland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

For an older motel the rooms are very comfortable and clean. The staff is wonderful. A very good value for the lower price. This was my second stay there and I'll gladly stay again the next trip. Most comfortable beds ever in a motel.

Was this review helpful? Yes 2
aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you so much for your kind words regarding our staff, and the cleanliness of the hotel. We really enjoy our guests, and hope that you always feel welcome here. Looking forward to seeing you again!! More

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stay in Gatlinburg everybyear & this is by far yhe best place we've stayed. The manager, Mary, is awesome! We came a day early to see where exactly our motel was (we had another in Pigeon Forge bc we came early). She realized we had our motorcycle and trailer and switched things around so we could... More

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aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

What an awesome thing to say! I was really happy to hear that you were happy with your stay with us, and that you enjoyed Mary and Rick! We do really try to make our guests feel at home with us, and it sounds like they did! Looking forward to having you back! More

Greenville, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked two nights at this hotel and paid for it. Our car broke down on the way so we called to let them know we had no idea when we would be there. When we finally made it, they had given our room away and they were totally booked. They were extremely rude to us and said we were... More

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aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Again, we apologize for your trouble on your recent stay in Gatlinburg. Unfortunately, it is standard procedure, especially on nights when a hotel is sold out, to collect rental on no-shows. If hotels didn’t do this, rooms would go unrented and revenue would be lost when a reservation doesn’t check in. Also, your reservation was made through an on-line service,... More

Augusta
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I am not sure why there's so many bad reviews. The service was wonderful. There's no saving your card for extra charges. It's close to everything, so walking for food and fun saves gas and parking prices. Is it lavishly decorated? No. Is out of date? Yes. A little run down? Yes. It's not perfect, but I'm not buying the... More

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Management response:

Thank you so much for your kind review of our hotel! We work very hard to make your stay enjoyable, and are happy to hear that you had a good experience with us. We look forward to seeing you again in the future. More

Gatlinburg, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location, only about 100ft from Parkway. Very comfortable beds! Like the private balcony. Could improve on breakfast options. Heated fans in bathroom is nice. Good deal for the money. Would recommend.

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aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you for taking the time to review our hotel, and for staying with us recently. We appreciate your kind words, and look forward to seeing you again! More

Baxter, Tennessee
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

DIRTY! SMELLED REALLY BAD! LOOKED NOTHING LIKE THE PICTURES! light switches, under the sinks, corners, base boards dirty dirty. plumbing under the sink in bathroom had dirt so thick it was gross! Bathtub was dirty and didn't drain. I wouldn't take a shower. Sheets and comforter stunk. The pillows smelled like the last person who had slept there's perfume! Door... More

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aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you for taking the time to review our hotel regarding your recent stay. I am sorry that you were unhappy with your accommodations, and assure you that we will take the time to do a deep cleaning in the room. Generally, we get very good reviews on our cleanliness, and take it seriously when we hear that a room... More

Cincinnati
Contributor
18 reviews 18 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the River Edge for just one night following the Norton Trade Show in early June. The staff was very nice and check-in was a breeze. The pool area is immaculate and inviting. Updates are needed in all exterior portions of the hotel. Some painting was being done in the hallways, but there was a broken glass panel... More

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aba665, Customer Service Agent at River Edge Motor Lodge, responded to this review

Thank you so much for your kind words regarding your recent stay with us! We appreciate them, and we appreciate you. Currently, as things are starting to slow down, we are indeed working on general maintenance such as painting, and replacing broken glass. We are also installing new flat screen TV’s, and the railings are due to be replaced in... More

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Additional Information about River Edge Motor Lodge

Address: 655 River Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — River Edge Motor Lodge 2*
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Also Known As:
River Edge Motor Hotel Gatlinburg
River Edge Hotel
River Edge Gatlinburg

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
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Number of rooms
43

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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