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Riverhouse at the Park

Certificate of Excellence
205 Ski Mtn. Rd., Gatlinburg, TN
Riverhouse at the Park
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237 reviews from our community

Traveler rating
    149
    68
    11
    5
    4
See reviews for
54
114
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Des Plaines, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Highest on my list of priorities when we travel is someplace to stay that is clean and feels safe. This fits that bill. We've stayed here several times now, the location is great, the rooms are large, the rates are reasonable. While they do provide coffee in the lobby, it would be nice to have a coffee pot in the... More 

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Russell Springs, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel was just what we needed for our 2 night stay. The room was very spacious. The balcony overlooking the river was large and peaceful. The donuts were delivered promptly and they were so good. It was a short walk to Gatlinburg.

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2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel room was clean, and it had a pool that was very clean. The appliances were older along with the bed and chairs in the room. The chairs need to be replaced because they are stained. Worth the $70 just for the cleanliness in my opinion.

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Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very friendly staff, good donuts and juice in the morning. The rooms are very large and spacious, with good views of the river on the patio. This is a very relaxed area, but in close proximity to some good places to eat. I have also seen people catching fish on the river next to the Motel. The Smoky Mountain National... More 

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Louisville, Kentucky
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Never staying here again. Both of their hotels check-in staff was rude and accusing. A friend, English Teacher drove two hours to meet us, she couldn't find our room, mistakenly went to the other RiverHouse, asked for help and was treated poorly. She circled around till one am, never found us, or a safe place. We had been wanting to... More 

Was this review helpful? Yes 3
Shady Spring, West Virginia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked an extended weekend stay at the Riverhouse and couldn't have been more pleased. Every staff member my wife and I encountered over the weekend was very nice and helpful. Like other reviewers have stated, the hotel is a bit outdated with older decor and wear and tear in some areas. My wife and I even got a chuckle with... More 

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Cornelius, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

We were originally booked at the Days Inn and the place was so filthy we needed to find another hotel. We went in and explained our situation and they readily accommodated us. We got a king room with fire place and jacuzzi. It was very rustic and very romantic and the price point is excellent. I would absolutely stay here... More 

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Calhoun, Ga., USA
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 11, 2015

Really loved the location and quietness of the motel. The room was very clean, tho' they are a bit outdated. All of the staff that we had interaction with were extremely nice and helpful. We really enjoyed the coffee and fresh donuts in the mornings. They make the donuts at the hotel and they are really good. We would definitely... More 

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Bowling Green, Kentucky
2 reviews
5 of 5 stars Reviewed April 7, 2015

We had 2 different rooms and the experience was excellent. Very comfortable with the room being very spacious. Fast and friendly service. We asked for donuts and orange juice and it was delivered in less than 3 minutes. Would certainly stay again.

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Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 6, 2015

Located at the corner of Ski Mountain Rd and River Rd. Very easy to get to, you can take the Gatlinburg bypass to get around all of the traffic of downtown very easily. Closest hotel to the national park. Plenty of parking spaces available. Can't believe how large the room was. So nice that breakfast is brought to your room.... More 

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