This was our first visit to this hotel, but not to Gatlinburg. We stayed for two nights the first weekend in June. We had a wonderful time. There were only two of us this time, but the rooms are very large,with comfy beds and chairs, small table and chairs in living area, with very nice fireplace, large windows, a wide... more

Every traveler has individual priorities. In order for me to get away for a short vacation, I may need to bring my laptop and keep up with my email and my customer’s needs so good Wi-Fi is a priority. While this hotel advertises wi-fi, it really is inoperable due to not having enough access points. From my room I had... more

This was probably the largest hotel room I have ever stayed in. It was a king bed with a fireplace and a balcony overlooking the river. The only downside was we would have stayed at this hotel longer had we been able to get a room away from the street. They did not have many king rooms and the we... more

very clean ,great service, love the location. wonderful homemade donuts. my 14 year old son always wants to stay there more

We decided to go to Gatlinburg last weekend at the last minute and called a few hours before leaving to make a reservation. All the staff we dealt with on the phone or in person were very courteous. The rate was reasonable. The location was convenient, especially for us "locals" who like to sneak in from the back side to... more

We travaled up from Mississippi for a long weekend getaway booked this room a month ago off the internet. The Girl that helped me on the phone was very friendly. When we arrived I was very happy with the service and the room was GREAT. Very clean and plenty of room for my family. I will come back and stay... more

My boyfriend and I travelled from Birmingham.....He has never visited Gatlinburg; I have on several occassions. I have stayed at 4 other hotels in town - always with the same requirements (jacuzzi, fireplace, king bed), and booked the Riverhouse sight unseen after reviewing it on the internet. What a GREAT result! While we were there, we checked out 3 other... more

We recently spent the weekend at the Riverhouse at the Park. Although it's an older motel, it is very clean and spacious. Everyone working there is very friendly. The continental breakfast (coffee, juice, and fresh baked donuts) are delivered right to your door! It was really cold and snowy that weekend, so we loved having the gas fireplace on all... more

love love love this place the people are super friendly its quiet big room updated tv fireplace the bathroom you can take a shower while someone else gets dressed your not in each others way they bring you donuts and or toast to your room with beverage of your choice its was clean lodge like the only down side i... more