I love this place. I've stayed here several times and even though the room isn't very updated (at least when I was there last) it is very nice. Everything works great & is very nice. The pool is nice and its not far off the strip at all. Your at the end so you can just go down one way... more

Please be aware of cancellation period. When I called to book a reservation, they did not advise of the cancellation period as most hotels do. I asked if they would email me confirmation but they would not do so, said they would U.S. mail confirmation. When I called to cancel reservations 3 days before arrival date, they advised that the... more

This was our third or fourth stay at the Riverhouse. The rooms are comfortable and large enough for us to spread out. The heated pool and hot tub are great - especially with the cool, crisp fall air all about and after we've been camping in the Smokies for a few days! This hotel is great for being close enough... more

Our family stayed at the River House the last weekend of July, and it was just as we expected from the reviews. A little dated, but the very clean rooms and great staff more than made up for any short commings you may find. We loved it. more

My family stayed here for 4 nights. We arrived very late after the office was closed and they arranged to have someone meet me there late at night to check us in. The room had two queen sized beds, a corner fireplace, table and chairs, two comfortable lounging type chairs, large bathroom with a whirlpool tub, ample storage for clothing,... more

This was our first visit to this hotel, but not to Gatlinburg. We stayed for two nights the first weekend in June. We had a wonderful time. There were only two of us this time, but the rooms are very large,with comfy beds and chairs, small table and chairs in living area, with very nice fireplace, large windows, a wide... more

Every traveler has individual priorities. In order for me to get away for a short vacation, I may need to bring my laptop and keep up with my email and my customer’s needs so good Wi-Fi is a priority. While this hotel advertises wi-fi, it really is inoperable due to not having enough access points. From my room I had... more

This was probably the largest hotel room I have ever stayed in. It was a king bed with a fireplace and a balcony overlooking the river. The only downside was we would have stayed at this hotel longer had we been able to get a room away from the street. They did not have many king rooms and the we... more

very clean ,great service, love the location. wonderful homemade donuts. my 14 year old son always wants to stay there more