The place was clean and well maintained. Staff was very courteous. The suprise was the heated outdoor swimming pool. It was the end of March with a warm spell and the pool was ready to go. That was an added fun addition for our grandkids. Staff provided extra towels for swimming pool use. Definitely be coming back. more

Had stayed at the riverhouse before and enjoyed it. Was wondering about where the negative comments were coming from...now I know. Upon checking in on Sat. afternoon, A dog was barking in the next room, which was a connecting room with a connecting door, which even made it worse. The odd thing was, the hotel has a no pets policy.... more

We had a wonderful stay here. We did not have reservations. It was just a spur of the moment- one night trip. The room was very nice and very clean. Looked like it had been remodeled in the recent past. The Continental breakfast was great--delicious doughnuts. The river view from the room was excellent. They have log or gas fireplaces... more

Please don't visit this property if you can't be assured that you won't have any emergencies while you're staying there. We have been staying at the Riverhouse for about 30 years, returning every October, and have loved the rustic ambiance and the great location in town. However, this year we had two dreadful experiences. We had our usual reservations in... more

I have stayed at this hotel every single year for over 20 years, and it has gradually gone down hill as far as the quality. BUT The worst thing is we needed to cancel last year due to an illness in the family and we called on a sunday, and the res'n was for the following sunday, 7 day cancel... more

A coworker who had stayed a few times at the Riverhouse referred me to this hotel for an upcoming Gatlinburg trip. I called the hotel in May 2006, and followed up in writing, to book 3 rooms for a Saturday night in July. A confirmation for our date, IN WRITING, was mailed to me and I subsequently mailed them a... more

Our family has stayed at the Riverhouse many times over the past 30 years and have always been pleased with our visit. I recently made a reservation for our whole family-mom and dad, siblings, and grand children to celebrate my parents' 70th birthdays. My parents decided to they wanted take a nostalgic trip to Gatlinburg. We reserved six rooms at... more

We have stayed at the Riverhouse Lodge in all seasons, but my favorite is winter. We were provided with wood and had a warm, cozy fire in the fireplace. When we woke to find 3" of snow on the ground, our newspaper was delivered to our door, and a continental breakfast also was delivered to us! We snugged in for... more

My husband and I return to the Riverhouse every year. It has the most romantic atmosphere and ambience abounds. Our anticipation is always high when we reach the drive to turn into the Riverhouse. It is as if time has stood still,and we have returned to our younger days. As we turn into the Riverhouse we smell the crackling logs... more