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All 53 Gatlinburg accommodations

Laurel Point Resort

2.5 of 5 Condominium   |   805 Ski Mountain Rd., Gatlinburg, TN 37738
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Laurel Point Resort
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A recent review
5 of 5 stars reviewed 2 weeks ago
D S Atlanta, Georgia
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53 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come to Gatlinburg every year and we happen to find out that there was a condo available Laurel Point Resort. We were in building A and condo 204. The condos are nice and spacious. The front office staff were wonderful in every sense of the word anything when you got it. Check out was quick and easy. We will... More

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Melissaaellis, General Manager at Laurel Point Resort, responded to this review

We appreciate you taking the time out of your busy day to submit a kind review. We do our best to make you feel at home during your stay each and every time. Our housekeeping staff takes pride in guaranteeing that your two bedroom condominium is spotless and ready for you, our guests. Check with the front office staff when... More

Bartlett, Tennessee
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The resort offers the basics you need, but not at the level expected. The maintenance looks lacking in some areas. The Wi-Fi connections are almost non-existant. The office hours are strictly 8-5. The pool area was nice and the game room is fun for the kids.

Was this review helpful? Yes
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for staying at Laurel Point Resort and taking the time to submit a review. We appreciate and welcome your feedback. I am the new General Manager as of October 20th and I am excited about being here and the big changes coming to the resort soon. One of which is exploring options to increase Wi-Fi capabilities. The maintenance... More

West Point, Virginia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 7, 2014

We spent the week with our good friends, We travel together quite a bit, and decided that we will never stay here again, Very Dated, Outdated and uncomfortable bedding Kitchen floor nasty, The worst part was being attacked ever day by swarms of gnats. Even after staff spayed every day, they were still in the condo. one lady at front... More

Was this review helpful? Yes 3
Gatlinburg, Tennessee
Contributor
18 reviews 18 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 19, 2014

We stayed here on our vacation to the mountains. The rooms are a little dated but clean. There is a small playground there for kids as well as an indoor heated pool. Loved that it had a full kitchen including a dishwasher which is a life saver on vacation. It also has a small gym with weights, ellipticals, bikes, and... More

Was this review helpful? Yes 1
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for the great review of Laurel Point Resort. The playground is nice for families with small children and much appreciated too. Our guests enjoy having an indoor pool for swimming and a place to plan what they will do tomorrow while here in the Great Smoky Mountains! Next time you stay here be sure to ask about our... More

Eagleville, Tennessee
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 8, 2014

We enjoyed our stay here. The rooms were a little dated but clean. The swiming pool is nice. We made use of the grills offered (gas and charcoal grills available). We stayed on the 2nd floor and had noisey neighbors above us so I would recommend staying on the top floor to avoid the noise. Great view of the trees... More

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Lima, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 27, 2014

After reading some of the other reviews I was a little concerned about this place. But after staying here I don't understand what people are complaining about. Check in/out was a breeze, everyone was friendly and were more that happy to answer any questions we may have had. The two bedroom, two bath condo was very spacious and clean. The... More

Was this review helpful? Yes 2
Carpentersville, Illinois
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2014

Currently here now. 2 adults, 5 kids ranging in age from 8 to 17. Place has its ups and downs but certainly not the hellhole some previous reviews make it out to be. RCI exchange. Pros: location (very close to Gatlinburg strip and Pigeon Forge perhaps 20 min away, size of 2 bed/2 bath unit on 2nd flr/A building is... More

Was this review helpful? Yes 1
Flowery Branch, Georgia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 30, 2014

We booked this place online. Lools from photos are deceiving. The condo is spacious. And decent playground. But beneath or place were old refrigerators with the doors on and stoves stored outside where a child could easily get access to.plus there must be some kind of storage room/employees use that they start slamming around 8am. The activity room is really... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 13, 2014

WE have been to this place many times. There is a new manager Kevin and i am hoping that he will continue to make changes for the better. There is maybe one or two ladies at the front desk who are nice. The others make you feel like you are waking them from a rest time. Nice to see more... More

Was this review helpful? Yes 2
Toronto, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2014

its wasn't very enjoyable to get to your room and it smells so badly I used a can of freebze in a few hours dirty carpet bathroom floors weren't clean I spent hours cleaning for my family wasn't must of a vacation for me .patio was so dirty that the kids had to have clothes changed and than i am... More

Was this review helpful? Yes 1
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Additional Information about Laurel Point Resort

Address: 805 Ski Mountain Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Laurel Point Resort 2.5*
Number of rooms: 6
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Also Known As:
Laurel Point Hotel Gatlinburg

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