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Laurel Point Resort

805 Ski Mountain Rd., Gatlinburg, TN 37738
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1 room 1 guest
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Laurel Point Resort
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70 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • All months
    (70)
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    (15)
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    (27)
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    (14)
  • Dec-Feb only
    (14)
All months
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Units are laid out backwards. Master bath is standard. Bedroom with twin beds has spa like master bath. Clean place. Laundry supplies are in office so if you need them get them during office business hours. Elevators are slow. WiFi didn't work the whole time we were there. Place was nice with just a few little quirks. There was a... More 

Was this review helpful? Yes
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for submitting a review of Laurel Point Resort. Our housekeeping department takes pride in their work and strives to make sure every condominium is spotless before check-in. We recently updated our Wi-Fi and the company in which we contracted, Adams Telecom Systems is working to fix any issues that may hinder our guests from enjoying speedy internet access.... More 

Hagerstown, Maryland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We traded our timeshare into Laurel Point through RCI. We looked at the website for the resort and read reviews and thought it would be worth it, so we actually combined 2 weeks to stay at this resort. Due to no fault of theirs, we arrived at 9:30 p.m. to check in. The office was already closed. Saturday is one... More 

Was this review helpful? Yes
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for reviewing Laurel Point Resort. Your feedback is helpful. We will begin emailing our RCI guests the office hours and instructions for arriving late, this process will make check-ins easier for everyone. Many of our guests do appreciate our spacious units, giving them plenty of room to relax and enjoy time with family and friends. New carpet will... More 

Cincinnati, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 20, 2015

We really liked this place for the price. We had 2 bedrooms. The mattress and furniture were a little dated, but all very clean and well maintained. It was hard to get in and out of the driveway. The condo was very clean and we enjoyed our visit very much. Very quiet and a great bargain for all the space... More 

Was this review helpful? Yes 1
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for reviewing Laurel Point Resort! Our guests do rave about the spacious and clean condominiums. Each one has a full kitchen which adds to even more savings since our guests can enjoy some meals in if they choose to do so. We do double inspect the condominiums after they are cleaned to ensure the cleanest possible space. We... More 

Hanover
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 11, 2015

Great location close to downtown Gatlinburg. Our unit was clean and had some updating. Unfortunately the beds need updated too. A queen size in the master would have been more comfortable. The girls at the front desk were very helpful and friendly!

Was this review helpful? Yes
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for giving Laurel Point Resort the terrific review! The resort is about 1.2 miles from downtown Gatlinburg, making quick trips to town easy and convenient yet offering our guests the stunning views of the Great Smoky Mountains. We are evaluating future updates to the condominiums such as new mattresses and appliances. The Wi-Fi was recently completely updated and... More 

Romulus, Michigan
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 29, 2015

Very nice size accommodations. We had 7 of us (4 adults, 1 teenage boy and 2 preteens) and we had plenty of room. It was very clean and I loved the way they have the rooms situated. There was one room with twin beds right when you walked in the suite, then a master bedroom in the back off the... More 

Was this review helpful? Yes 3
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

We are glad that you enjoyed your stay and submitted the wonderful review! Incoming guests appreciate candid reviews that give them a good idea of what they can expect from their accommodations. Many guests like yourself love Laurel Point's spacious two bedroom two bathroom condominiums. Every unit has two balconies, giving guests a great place to relax and of course... More 

Linton, Indiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 20, 2015

Our unit was very clean and had lots of space. Fully equipped kitchen made it nice for cooking meals, plus the added bonus of the grills outside was perfect.. My kiddos took full advantage of the indoor pool and hot tub, both of which have been very well maintained.. I took full advantage of the guest laundry facilities nothing like... More 

Was this review helpful? Yes 2
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for writing the terrific review for Laurel Point Resort! Our guests like yourself appreciate the spacious accommodations we offer. All of the condominiums have two bedrooms, two full bathrooms, a sleeper sofa, wood-burning fireplace, a jacuzzi, a balconey, and full-size kitchens. The laundromat and indoor pool are both centrally located for our guests convenience. The resort is a... More 

Concord, North Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 21, 2015

We went to Gatlinburg this last weekend. I had read a few of these reviews and was a little worried, but I just have to say what an amazing resort this turned out to be. It was roomy, clean and seemed very up to date. We had a problem with one of our towel holders coming off the wall. It... More 

Was this review helpful? Yes 1
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for submitting a great review of Laurel Point Resort. I have a dedicated, hospitable staff that are all committed to providing every guest with exceptional customer service from pre-arrival preparations to check-in, during your stay, and as we say farewell until your next visit. Our new picnic pavilion is almost complete and we anticipate that guests will use... More 

Fremont, Indiana
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 15, 2015

To begin with we have owned here for years and never had problems. This year was no different. The office staff was as friendly and nice as ever. The room was spotless PLUS had been renovated since last year and was beautiful. Other units in our building were being upgraded, but the workmen were very polite and friendly to my... More 

Was this review helpful? Yes 2
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for the terrific review you submitted for Laurel Point Resort. Your kind words are greatly appreciated. We strive to provide all of our guests with exceptional Southern Hospitality and to make you feel at home. Laurel Point Resort showcases stunning panoramic mountain views and spacious two bedroom/two bathroom condominiums with full kitchens, fireplaces and balconies in every unit.... More 

Jacksonville, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

We loved everything about this condo. The spacious 3rd floor condo was perfect for our family of 4. Just enough out of the way we could relax yet close enough we could drive in for any amount of fun! The amenities were perfect for our laid back spring break! We plan to come back soon but will request a room... More 

Was this review helpful? Yes 1
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank for the fantastic review! We are happy to hear that you enjoyed your stay and plan to return. A family of four likes space and room to relax and although there are some very nice hotels, a roomy condominium is much more appreciated. Laurel Point is only 1.3 miles from downtown Gatlinburg, making us accessible yet away from the... More 

Charlotte, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 14, 2015

Obviously every review must be taken with a grain of salt, experiences vary from person to person. We stayed here last week ( 2 adults and 3 children) and had a wonderful experience. Yes the property is "old" but you can see they are making the effort to modernize. Our room was perfect. It was absolutely spotlessly CLEAN. The location... More 

Was this review helpful? Yes 3
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for the very complimentary review! We provide our guests with what is most important to them: plenty of Southern Hospitality and very clean rooms. Many of our guests like yourself love our proximity to Gatlinburg and well-appointed condominiums. The resort was built in the 1980's making our ongoing refurbishment much anticipated and appreciated by owners and guests alike.... More 

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