I stayed in Condo 2101 and loved it! The condo was very clean and felt like home. The TV needs updated but felt like home. Love the complex! Beautiful Pool and hot tubs! Great view from the Pool. I will be back again! Thank you for a great vacation!

We stayed in unit 4304, "Escape to the Views". Let me tell you, folks, that you have to escape to the views because the condo is no good. The furniture is really old and mismatched, the couch has cushions of a love-seat, the lamp does not work, the bed is old and the covers are just not nice. The bathroom... More

I loved our stay at High Chalet. We even saw a bear in the garbage can. It was clean, nice, cozy and had everything that we needed to prepare meals with a full kitchen. Will return. http://hubpages.com/hub/Why-i-love-the-great-smoky-mountains

The condo itself was nice and the view was to kill for, but the grounds and landscaping of the place were horrible. It looked like the grass hadn't been cut for weeks and the building we stayed in had mud where it looked like it use to have some landscaping. The buildings themselves looked nice, but when you rent a... More

We have stayed there 2 other times and had wonderful stays. But this time was horrible upon getting there to check in after driving 4hrs with a 10month old I was informed Sara the person who had been managing the place just left all the condo owners high and dry with noboody to rent out there conds and I had... More

We ended our recent three week stay in Gatlinburg, TN, with a three night stay at High Chalet. The unit in which we stayed was clean and comfortable. These units are individually owned and furnished. We thoroughly enjoyed the mountain view and the woodburning fireplace. The resort even furnishes the firewood. Since this was an off season time, the resort... More

My wife and I really enjoyed our stay at High Chalet! It was perfect for our anniversary! I spoke with Sarah when I made my reservation and she was ever so helpful with making the right choice for our stay. I bugged her several times prior to my arrival and she was always so pleasant. Once we checked in, Sarah... More

Our family enjoyed our stay at High Chalet! We had stayed at The Summitt previously and we really enjoyed High Chalet's location and the condo we stayed in was beautiful! The grounds are very clean and the staff at High Chalet went out of their way to make sure our stay was perfect. We did not get to utilize the... More

Unfriendly mangement. Lied about internet. They don't have a service. They told us couple of days ago a storm knocked off its routers which we found it to be untrue ( manager at the other hotel told us there was no storm in the last 10-15 days). Instead of offering help or working out something they asked us to leave... More