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Westgate Smoky Mountain Resort & Spa

3.5 of 5
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915 Westgate Resort Rd., Gatlinburg, TN 37738
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1 room 1 guest
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Westgate Smoky Mountain Resort & Spa
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2,181 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great place to stay. Clean, friendly, beautiful view. Tons of stuff to do and not even leave the property and more yet to come. This was my 1st time to Gatlinburg but this stay has for sure made sure it will not be my last.

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

This place was amazing over looking the smoky Mountains! The cabins were beautiful and very comfortable. Plenty of activities to do here, no need to leave the compound. The dinning was great, plus they would deliver to your cabin if needed. They have a full shuttle service that runs every 10 minutes. Water park is pretty awesome my kids loved... More 

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Lewisburg, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great place and staff is friendly makes you feel at home The water park is great as well loved pizza from thesnack bar at the water parliament! Staff is very helpfull and look forward to getting back next year!

Was this review helpful? Yes 1
Farmington Hills, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is an experience everyone should get a chance to partake in. This is an amazing resort with huge rooms and great breath taking views of the mountains. pools, restaurants spas all within a few steps. Everything is on site. Some resort rooms have 2 and 3 bathrooms great kitchens. I love this place and I will return very soon.

Was this review helpful? Yes 3
Clarksville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love this place close to home. It has everything to do on the property, I love the water park. It was a well deserved vacation for me and my girlfriend. We had some rain during the week but it didn't stop us from doing what we wanted to do. So would recommend this place to anyone.

Was this review helpful? Yes 2
New Jersey
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I typically book a hotel/resort that is one of the top 10 on Tripadvisor. We ended up staying at this resort because my parents offered it to us through their time share. I was very hesitant to come here after reading all the negative reviews. And I warned my husband prior to arriving. But we were all pleasantly surprised! We... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was one of the nicest vacations we ever took. (it would have been the best if the rain held off a little. But even Westgate can't control that). The staff was friendly and the grounds and rooms were impeccable. As a timeshare owner, I must say that this resort is true to their word. We were told about the... More 

Was this review helpful? Yes 2
East Northport, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Westgate Smoky Mountain Resort & Spa was everything we had hope it would be and more. Beginning with JP the front desk manager getting us in the best room, which accommodated my family's needs just perfectly, to house keeping providing us with our day to day needs, the Westgate people were great. We spent 7 days at the resort... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I wanted to do something for his birthday and affordable. I chose to do a presentation to keep the cost down, and you have to be just as aggressive as their were not to be bribe and/or coerced into not needed lifetime of debt. Unless you have kids, this is the place. However, you will have to pay extra for... More 

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Newark, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

West gate resorts is well maintained facility. It is clean from top to bottom. Every single member of the staff is friendly and courteous. We had the best personal concierge, Jayne.This is a very good program. visitors do not have to guess or wonder what to do. Your personal concierge informs you from the first day. Our concierge's name is... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Water park(51)
  • Very nice(25)
  • Pigeon Forge(23)
  • Time share(16)
  • Sales pitch(9)
  • Golf cart(7)
  • Full kitchen(4)
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Dining (30)
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Room/suite (201)
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Pool/beach area (37)
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Hotel & grounds (125)
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Bathroom (26)
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Other (207)

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Amenities (69)
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Family Deluxe Villa with Balcony (39)
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One Bedroom Deluxe Villa with Balcony (38)
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Restaurants and Bars (18)
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Rocky Top Pool (9)
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Suite Villa with Balcony (47)
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The Hotel (23)
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Two Bedroom Villa with Balcony (67)
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Valley Pool (7)

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Hotel & grounds (27)
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Room/suite (5)
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Other (17)
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