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All 86 Gatlinburg hotels

Westgate Smoky Mountain Resort

3.5 of 5 Resort   |   915 Westgate Resort Rd., Gatlinburg, TN 37738
Hotel amenities
Westgate Smoky Mountain Resort

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Ranked #21 of 86 hotels in Gatlinburg
A recent review
5 of 5 stars reviewed yesterday
Wendy B St. George, Utah
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1,299 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
Date | Rating
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English first
St. George, Utah
1 review
5 of 5 stars Reviewed yesterday NEW

It was beautiful and great staff and wonderful food. The Resort was amazing and well organized and we will return again. The near by cities, Pigeon Forge and Gatlinburg are so fun to shop, dine and play.

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We unfortunately had a studio at first. Don't get one of these unless you are planning on staying gone all the time and eating out a lot. No freezer space, no oven. We finally got moved to a one bedroom. That was wonderful. Employees are not truthful. They tell you what they think you want to hear, then forget about... More

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Cairo, New York
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed here for a week during Easter week. Check-in went smoothly. We were in a studio which was fine for two people. Clean and staff came in every day and replaced towels. Parking was a premium - if you didn't get to your unit by 8pm, you weren't getting a parking space in front. You then had to park further... More

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Dayton, Ohio
1 review
4 of 5 stars Reviewed yesterday NEW

My friend and I and our two teenage girls stayed at WSMR for Easter weekend as a girls' getaway. Three weeks before our trip, my friend broke her leg and I had to call and request a wheelchair-accessible room. We were extremely pleased and surprised to learn upon our arrival to our room that the hotel accommodated our needs for... More

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Burke, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

It was my second time at this place. We were going a little bit worried at the beginning because we were taking our two girls, and we had two studios units reserved. (Bad experience on the first time). I ask to exchange the two studios for a two bedrooms unit and they did it, with no extra charges. The unit... More

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The 4 day/3night getaway at the Westgate Smokey Mt. Resort was wonderful. The 1 bedroom suite we stayed in was lovely. It was clean and very well equipped for a longer stay if we had needed. We didn't actually stay in the suite very much because of everything in the area to see. The staff at the resort were very... More

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Huntington, West Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Check-in was a nightmare it took almost an hour. It looks like that have a system but on our stay it was evident that it was broke. My sister and her family also booked a room with the same last name and it was evident that they were not able to handle two people with the same last name checking... More

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Pinnacle, North Carolina
1 review
3 of 5 stars Reviewed 4 days ago NEW

Room was beautiful with elegant stone, granite and wood accents. The fireplace was really nice too. The kitchen, bedroom, and bathroom were all super nice as well. The hot tub was actually a "luke-warm tub" because the water heater wasn't strong enough to heat the amount of water required to submerge the jets. Parking was pathetically inadequate. No breakfast included,... More

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Hartford, Connecticut
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Studio room was nice, but small and dark. Only two windows facing the stairs to get to bottom level of cabin. Walls were extremely thin. You can hear everything from rooms around ours. Laundry, kitchenette, staff and location to GSMNP was a plus! Except windows were unlocked unknown to us and cleaning crew didn't shut out door when leaving. Luckily... More

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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Ok, I know that this resort looks beautiful on the outside, which is why I was intrigued and decided to bring my family to stay here for Easter weekend. We needed somewhere serene and relaxed to enjoy our limited time as a family together. We booked a four bedroom suite, which is essentially (2) two-bedroom lockoffs because the pictures on... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(102)
  • Very nice(55)
  • Pigeon Forge(48)
  • Time share(29)
  • Sales pitch(15)
  • Golf cart(12)
  • Indoor waterpark(12)
  • Full kitchen(10)
  • Great view(7)
  • Parking lot(7)

Additional Information about Westgate Smoky Mountain Resort

Address: 915 Westgate Resort Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Gatlinburg
#19 Family Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Westgate Smoky Mountain Resort 3.5*
Official Description (provided by the hotel):
Westgate Smoky Mountain resort in Gatlinburg, Tennessee is the perfect place to enjoy the beauty of nature, and a short drive to Dollywood, antique shops, and restaurants. Enjoy nature trails that take you from your cabin into the wooded forest of the Great Smoky Mountains National Park. Suite villas feature a fully equipped kitchen, and whirlpool tub in the master bathroom. Guests can enjoy two large swimming pools and an indoor water park. ... more   less 
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Also Known As:
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Smoky Mountain Hotel
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Tennessee
Westgate Smokey Mountain Resort
Gatlinburg Westgate

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