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All 86 Gatlinburg hotels

Westgate Smoky Mountain Resort

3.5 of 5 Resort   |   915 Westgate Resort Rd., Gatlinburg, TN 37738
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64%
Ranked #21 of 86 hotels in Gatlinburg
A recent review
5 of 5 stars reviewed yesterday
S P Bessemer, Alabama
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1,453 people have reviewed this hotel

Traveler rating
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794
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (406)
Date | Rating
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  • English first
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English first
Bessemer, Alabama
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I enjoyed our stay. Everything was very clean and well kept. We stayed at the top level of the facility which gave us more room for parking. Some of the family members are already talking about visiting again in the off season when it will be easy to travel from point A to point B without being... More

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London, ON
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice resort. Great location between Gaitlinburg and Pigeon Forge. Rooms are staring to show there age. Mold in showers and marks on cabinets. Beds were comfortable and clean. Nice big balcony. Great amenities including full kitchen and washer and dryer and BBQ's. Nice pools with beautiful views. Water park is small and good for young kids around 8 and smaller.... More

Was this review helpful? Yes 1
Laredo, Spain
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Spent a week at the resort. Excellent staff members, excellent service, beautiful location. We shared a 4 bedroom complex that comfortably accommodated 16 people. The cabin is spacious, clean and has a beautiful view. We absolutely fell in love with the resort.

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This place was great I had a blast. The resort itself was amazing, it's accommodations was fantastic, I would recommend it to all my family and friends. I will definitely stay here again. I did not want to leave.

Was this review helpful? Yes 2
Midway, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Me & my husband bought a 1B deluxe however the sales rep didn't tell us that it was a value week so we could not use this. We have four kids and the value week was in the time of school. So we go back and want 2 cancel and was told that we could cancel but we would be... More

Was this review helpful? Yes 3
Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed for two nights in the log cabins at smoky mountain resort. The scenery is fantastic and having the pool, waterpark and a Starbucks so close was an added bonus. The cabins themselves are spacious and clean, with lovely balcony seating. All the staff are very friendly, everyone we met was accommodating from our bell boy to our complementary shuttle... More

Was this review helpful? Yes 6
Punta Cana, Dominican Republic
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We have been owners at the Smokey Mountain Resort for several years and have always enjoyed staying at this property. Our cabins are always clean and well maintained. We are provided with all utensils, dishes, etc. if you want to prepare any food during your stay. This time during our stay, check in was finally a breeze. We have stayed... More

Was this review helpful? Yes 1
Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This place makes me appreciate hotels even more. Location is beautiful but that's where it ends for me. They nickel and dime you to death. The arcade is a rip-off, the restaurant is over-priced, the convenient store is outrageous ($5 for a small box of Poptarts). One of the worst was the noise in the rooms. We had to go... More

Was this review helpful? Yes 4
Georgetown, South Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had our Family Reunion here and it was awesome!!!!!!!! We had 103 family members to attend. The staff at the front desk was very polite and the check in process was great. The rooms were worth every penny. The kids loved the pool and the arcade. Overall it was a great reunion,my family really enjoyed it. Thank you to... More

Was this review helpful? Yes 2
WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort, responded to this review

Thank you for sharing your family reunion experience! It’s great to hear you found our resort to be awesome and a great value. We do offer a lot of different amenities and activities for everyone in the family. We love hearing that you and your family were able to enjoy them. Our goal is to provide all guests with superior... More

Catawba, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Where should i start? We come to Westgate Resorts almost 2 times every year,I come with my parents. We have been members here for years, and we love it. I will be heading up there again on July 27th 2014 for my Honeymoon, i would not want to stay anywhere else but here! I Love that it is located in... More

Was this review helpful? Yes 3
WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort, responded to this review

Thank you very much for your fantastic review! We are delighted to hear that you enjoy the amenities such as the waterpark, the outdoor pool, and the spa. It fills us with joy to know that you have chosen the Westgate Smoky Mountain Resort as the place to spend your honeymoon. We are honored to be a part of what... More

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Hotel Summarization (Beta)

What travelers say

  • Water park(85)
  • Very nice(46)
  • Pigeon Forge(43)
  • Time share(23)
  • Sales pitch(15)
  • Golf cart(12)
  • Full kitchen(9)
  • Indoor waterpark(8)
  • Parking lot(5)
  • Great view(5)

Additional Information about Westgate Smoky Mountain Resort

Address: 915 Westgate Resort Rd., Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Westgate Smoky Mountain Resort 3.5*
Reservation Options:
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Also Known As:
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Tennessee
Westgate Smokey Mountain Resort
Gatlinburg Westgate

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Gatlinburg #21 Family Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
Westgate Smoky Mountain resort in Gatlinburg, Tennessee is the perfect place to enjoy the beauty of nature, and a short drive to Dollywood, antique shops, and restaurants. Enjoy nature trails that take you from your cabin into the wooded forest of the Great Smoky Mountains National Park. Suite villas feature a fully equipped kitchen, and whirlpool tub in the master bathroom. Guests can enjoy two large swimming pools and an indoor water park. ... more   less 
Number of rooms
769

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