My son and I spend 3 nights and 4 days at this resort recently. I had not been to the Gatlinburg area in 18 years and he had never been! We booked the stay through their "sales" department and paid $35 per night (a steal of a deal). Yes our room was a little small; but we only spent a... more

I booked Westgate last minute because 1. I got a GREAT price from a travel website and 2. I knew my daughter would flip over the waterpark. We went into it knowing there were reviews about the noise and they were right. Granted this is really very much a family oriented hotel so there is going to be a lot... more

We travelled with my parents to Gatlinburg Tennessee. They are in their 70s, and have health issues. We traded our timeshare into Mountain Loft, and theirs into Westgate. They hated Westgate, and we thought it was okay. Westgate is a very high-occupancy resort. My first impression was that the company who built it was trying to make a lot of... more

This place is so beautiful. There's a hot tub right in your room. The bathroom and shower are super clean and roomy. The fireplace is wonderful. The staff was very friendly and accomodating. That water park is fantastic; a definite deal maker as far as hotel extras. We have a reservation on May 2, 2008 for the 3rd year in... more

Well I see what people are saying about the noise, but it really isn't that bad. The Floors are tile exept for the bedroom where we stayed, that made the people above us sound a bit loud, allot more so if it had been carpet. But the place was really nice, people were really nice and it was very clean.... more

Wost vacation EVER. This place is a RIP-OFF. We just returned (early) from this so called 5-star resort. I called TWICE last fall BEFORE BOOKING HERE and was told by staff that the water park was free with our stay, and I was delighted to hear this. But when we checked in --they tried to scam us $18.95 EACH (about... more

We stayed here for two days the week after Easter and, overall, had a nice stay. We stayed in a one-bedroom condo. We had no problems with check-in and it was very quick and friendly. We were offered an escort up to our cabin (a very steep climb, by the way!) but declined. The condo was nice and was very... more

We stayed at this resort for a full week at end of April (very nice weather), We stayed in a One Bedroom Condo, It was beautiful. Fireplace didnt work but maintinance was there in 2 minutes..BEST STAFF EVER HERE!!! The setting was great the room was great, wish it had 1/2 bath at least on top of the full bath.... more

Well, to start, the room was beautiful. We stayed in a 2 br. condo at the resort. We arrived and they told us they overbooked, but they moved us to a room nicer than what we we going to get! We were put on the 3rd. floor of one of the buildings just pass the guard house. We only had... more