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Westgate Smoky Mountain Resort

3.5 of 5 915 Westgate Resort Rd., Gatlinburg, TN 37738
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Westgate Smoky Mountain Resort
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Westgate Smoky Mountain Resort
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1,588 reviews from our community

Traveler rating
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    207
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847
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (459)
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Smyrna, Tennessee
1 review
4 of 5 stars Reviewed yesterday NEW

The resort is very nice and well maintained. Owners have benefits that are part of their package. If you stay here without owning you have to pay for the park and wifi. This resort is well maintained and clean. Very friendly and courteous. But when you visit the sales people just remember they are there to make a commission. Push... More

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Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

My favorite part about WG Smoky Mountains is easy access to Smoky Mountain National Park. One can use the bypass to SMNP, and avoid Gatlinburg traffic, and on the way down the bypass rejoins right about at the WG entrance. WG is surrounded by protected land so it will always feel natural. If you are there for the Smokies, WG... More

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Lakeland, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the resort for 5 days to see the fall colors in and around Smokey Mountain Park. Westgate resort was a beautiful resort with a wonderful staff. The rooms were very clean and well appointed. Just be careful where they put you, Our room was below ground level and our only view was of a concrete wall, so... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I desided at the last minute to head into the smoky mountains and came across Westgate as we are over at lake Norman on holiday from Scotland. What a find from the moment we arrived until we left our ever need was catered for. The cabin we were in had everything you could have wanted very clean... More

Was this review helpful? Yes 1
Clarksville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This trip was a pre-paid VOA. We paid $975 for a week as a "trial owner". This gave us free waterpark passes for the whole week at any Westgate resort, at any week. We were treated great, and the resort was beautiful. I loved the trolley that took us wherever we needed to go within the resort. The drivers were... More

Was this review helpful? Yes 1
Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a great experience. The room was spacious, clean, and comfortable. It was crowded, but that is to be expected in October. We did not use the services at the resort, so I didn't have any real contact (besides check-in) with the staff. We stayed in the 400 cabins with a breathtaking view and away from the crowd. I... More

Was this review helpful? Yes 1
Herzliya, Israel
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed in this resort in Sep. 2014 for 3 nights. This is the best resort in the area. Great location. Wonderful stuff. Comfortable large room with all required facilities. Excellent hospitality. Highly recommended.

Was this review helpful? Yes 1
Columbia,Tn
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We own here and come every year. I have noticed an improvement in overall customer service in the past 2 years. The resort is very busy and using the shuttle is a big help. There is something for every one to do on property and Pigeon Forge and Gatlinburg are just a short drive or trolley ride away. Shopping,dining and... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful resort but is very,very busy. Parking and maneuvering around the resort is difficult because everything is so bunched together. However, the condo we are in is spectacular. I have no complaints at all about our unit and the staff that we dealt with were spectacular. Even offered to help us in with our luggage.

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The resort was awesome. The staff is very professional and helpful. Would definitely recommend to all family, friends, and others. Great amenities and facility is wonderful. Spectacular view and staff was very informative. Spa was astounding experience.

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Water park(75)
  • Very nice(41)
  • Pigeon Forge(38)
  • Time share(23)
  • Sales pitch(11)
  • Golf cart(9)
  • Indoor waterpark(8)
  • Full kitchen(7)
  • Parking lot(5)
  • CUSTOMER SERVICE(4)

Additional Information about Westgate Smoky Mountain Resort

Address: 915 Westgate Resort Rd., Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Westgate Smoky Mountain Resort 3.5*
Number of rooms: 769
Reservation Options:
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Also Known As:
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Tennessee
Westgate Smokey Mountain Resort
Gatlinburg Westgate

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