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Westgate Smoky Mountain Resort


Hotel class 3.0 of 5
915 Westgate Resort Rd., Gatlinburg, TN 37738
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Reviews you can trust

56% Do not recommend
3.0 of 5 stars 276 reviews
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By trip type
All (276)
[ Date ] [ Rating ]
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5 of 5 stars
EmilyC1   3 contributions
New Orleans, Louisiana
Nov 28, 2009 | Trip type: Couples

Beautiful resort with great amenities. Staff are very helpful. more

Great!!!
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2 of 5 stars
craywms   1 contribution
Midland, GA
Nov 17, 2009 | Trip type: Couples

We really enjoyed the resort and our one bedrom cabin was better than we had expected. Everyone was friendly and professinal. It is also pet friendly and there were lot of guests, including us enjoying this perk. October is a very busy time in Gatlinburg, but the scenery is beautiful. We will go there again more

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4 of 5 stars
DDFash   14 contributions
Richfield, Ohio
Nov 5, 2009 | Trip type: Couples

We own several Marriott timeshare weeks/locations and therefore are used to staying in very nice accomodations. When we exchanged our gold star resort week for this interval gold star resort we expected something quite nice. Then we looked at the reviews on this site and began to have some second thoughts. Unlike many of the previous reviewers' experiences we found... more

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3 of 5 stars
E_TN_Family   1 contribution
Tennessee
Nov 3, 2009 | Trip type: Family

Our rooms were clean and well furnished. When the guide found out we were renters instead of owners the high pressure sales pitch kicked in. We finally got rid of her and enjoyed our day. The next morning at 8am, our doorbell rang and before we could get to the door, two security guards had let themselves into our room!... more

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5 of 5 stars
mountianrose   1 contribution
chicago
Nov 2, 2009 | Trip type: Couples

the place is nestled in the Smoky Mountians National Forest, just outside of the Park entrance...you have Gatlinburg to shop, eat, and the park to venture and hike, you also have Pigeon Forge to also shop, eat and see shows at. There's so much to see and do there, you need almost 2 months to see most of it, and... more

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1 of 5 stars
Dublinlover58   1 contribution
HIckery Tavern, SC
Nov 1, 2009

One of the things we were looking forward to was having a nice meal in our room. The webpage and our Salesman said the restaurant was room service. The webpage says 'In room dining options include pizza, chicken or our award winning ribs and a variety of items from our Smokehouse Grill menu delivered right to your cabin.' Not so.... more

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5 of 5 stars
jbr1054   1 contribution
sevierville
Oct 27, 2009 | Trip type: Business, Couples

This resort has it's own personality and is stretched over 240 acres. You are not stuck in one big square building with an elevator. These condos are styled like cabins. There are plenty of activities for children and adults. You have your own concierge there for the week to help you find your way around the area and with groceries.... more

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4 of 5 stars
lambem3002   6 contributions
Louisville, KY
Oct 11, 2009 | Trip type: Couples

This was our first time staying. We are owners. The view was great. Our room was located at the very top, so the newest cabins available. The view was wonderful. You are reminded why it is the Smokey Mountains as the smoky mist hung around the mountain tops in the early mornings. The walls are a little thin. We could... more

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3 of 5 stars
saturnfan   1 contribution
North Carolina
Oct 5, 2009 | Trip type: Couples
2
people found this review helpful

Decent hotel but you need to understand that it's a gigantic resort, not a normal hotel property. Things are so far from many rooms that you need to use the resort's free shuttle service to get to the facilities. Also, bears come out at night into the property. You should not walk the paths at night. Great staff but impossible... more

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5 of 5 stars
Legs2938   1 contribution
Louisiana
Oct 2, 2009 | Trip type: Couples
1
person found this review helpful

My dream vacation from when I was a little girl was to spend a week in the mountains with someone I love. I finally got my dream vacation. From the moment we drove into the parking lot we were greeted by friendly employees. My reservation was exactly as they said it would be, it was fast and we were in... more

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Westgate Smoky Mountain Resort Also Known As

  • Westgate Smoky Mountain Hotel
  • Westgate Smoky Mountain Gatlinburg
  • Westgate Resort Gatlinburg
  • Westgate Resort Tennessee
  • Westgate Tennessee
  • Westgate Smokey Mountain Resort
  • Gatlinburg Westgate
Address: 915 Westgate Resort Rd., Gatlinburg, TN 37738
Gatlinburg Hotels Westgate Smoky Mountain Resort
3.0/5.0
276