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Sleep Inn & Suites

2.0 of 5
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335 East Parkway, Gatlinburg, TN 37738
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Sleep Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #41 of 88 Hotels in Gatlinburg
A recent review
5 of 5 stars reviewed yesterday
meredith h Marked Tree, Arkansas
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319 reviews from our community

Traveler rating
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    42
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Marked Tree, Arkansas
2 reviews
5 of 5 stars Reviewed yesterday NEW

I recently stayed here and loved it!! It was in a great location, close to everything. It was very clean and had very friendly staff. I would recommend this one to anyone. I come to Gatlinburg a lot and I will definitely be staying here again!

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I spent our 10th anniversary here and the room was clean the staff was friendly and the breakfast was HOT! Our toilet was clogged but they set someone within 3 min to fix that problem. Great place to stay and walking distance from everything!

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Sleep Inn & Suites staff would like to thank you for spending your 10th Anniversary with us. It is an honor to us all that you chose to spend your anniversay here with us. Our staff appreciates your positive comments and are glad you enjoyed our location and breakfast. We look forward to your next visit with us. More 

Gatlinburg, Tennessee
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good clean place. Nice indoor pool with a small lazy river. The place has some age to it but it is clean and worth the price paid. Has a small continental breakfast of breads, cereals and waffles. Staff was very pleasent

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of your recent stay at our hotel. We're so pleased to hear your positive comments about our staff and pool area. We hope to see you again on your future visit to our area. More 

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay. My kids loved the pool area. Breakfast had some pretty cool choices but no yogurt. Staff was great. Kailee really helped us out with attraction choices, Linda did too. Mikey, the manager was really easy going. Will definitely recommend to friends and family!

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for staying with us! I have shared your kind comments with our staff. We are glad you found our staff to be helpful and friendly. Glad you enjoyed the newly remodeled pool area. We appreciate you recommending our hotel to family and others. Looking forward to your return visit. More 

Gray, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sleep Inn and Suites is a wonderful hotel with a friendly and helpful staff. We enjoyed our stay and especially enjoyed the lazy river and indoor pool. It is very close to downtown, but is tucked away from the hustle and bustle. It is within walking distance to everything. The rooms were very clean and the service was excellent. I... More 

Was this review helpful? Yes 1
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for telling us about your recent visit to our hotel. We appreciate your kind words concerning our staff. Our team's goal is to provide a great experience for each guest. We are glad you enjoyed our newly remodeled pool area. We have received many comments from guests about the changing color lights in the pool at night time.... More 

Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I booked a room here along with some extended family because they had a pool for the kids and a jacuzzi for my husband who has a back problem. When we got there the pool and the jacuzzi was closed. We asked for a room upgrade to one with a whirlpool bath. It was one of those... More 

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Please accept our apology for all inconveniences you experienced while staying with us. We were looking on our log book to find your complaint registered at our front desk and was unable to find issues expressed to our front desk staff or manager to bring a solution to the issues. Please contact our managemet team manager concerning these issues with... More 

Travelers are raving about these Gatlinburg hotels

Somerset, Kentucky, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

We were a little further off the strip than I would've liked; pushing a stroller back up the hill wasn't ideal. Yes, we could've taken the trolley but it was busy and we didn't want to wait. You get what you pay for and I feel like this place is a good value. Breakfast was average, pillows/mattress was average, shower... More 

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for staying with us. We are glad you enjoyed the newly remodeled pool area. We are glad you found our hotel to be a good value. Please visit us again. More 

Orlando, Florida
Top Contributor
412 reviews 412 reviews
101 hotel reviews
241 helpful votes 241 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The aging property seems to have been allowed some upgrades to the bed linens. furnishings and carpeting, but seems to have fallen short in other aspects. The indoor pool and tiny "lazy river" seems to be a hit with kids. Ok for one night.

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Our staff is so glad you chose to stay with us. We are glad you enjoyed the newly remodeled pool area. We value each guest and hope you will stay with us again on your next trip to the Gatlinburg area. More 

Newark
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a reasonably priced motel. It was noisier than some, because my room was on the street, and there was an MVA right outside about 10 p.m. The room also had a balcony. It was close to a trolley stop and close to downtown. There was a variety of items available for breakfast.

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

We are so glad you chose to stay with us and that you enjoyed the balcony and the breakfast was good for you. Please visit us again on your next trip to Gatlinburg. More 

Muscle Shoals
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

Our room was clean but there was only one chair in the room, so one of us had to sit on the bed when we were in the room. The chairs on the balcony were totally uncomfortable and the view is undesirable. The hotel is in an out of the way location and we had to drive to the downtown... More 

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for telling us about your recent visit to our hotel. We valve our guests. We are glad you chose to stay with us. We value our guests comments and will consider your suggestions. Please visit us again. More 

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