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All 86 Gatlinburg hotels

Sleep Inn & Suites

2.0 of 5 Hotel   |   335 East Parkway, Gatlinburg, TN 37738
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67%
Ranked #29 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 1 week ago
Charles B Toledo, Ohio
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  • Reviews (262)
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262 people have reviewed this hotel

Traveler rating
    112
    62
    29
    31
    28
See reviews for
115
59
6
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
Toledo, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed last week for the entire week. We explored Gatlinburg and the surrounding areas, including the mountains. The location is good. It is just off the main drag so you can avoid conjestion problems. It is about 500 feet from it, so wecwalked everywhere we visited in Gatliinburg. We drove to pigeon forge and into the mountains. The staff... More

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your review of your recent stay at our hotel. We are glad you enjoyed your stay and that you found the hotel to be a good location for your week long stay in Gatlinburg. A lot of our guests leave their car parked and walk to the attractions and gift shops. Glad you enjoyed our hot tub... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

good stay in motel and had a great time there with good service and had great facility of meeting rooms so we can have great get togather. fresh breakfast and had great pool facility with hot tub.wishing to have stay there once again

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your kind comments on our property. I have shared your kind words with our staff. I appreciate you taking time to write a review to update us on your stay. We are glad you found our staff to be friendly and helpful. Glad you could use our pool while here and that you enjoyed our breakfast. The... More

Sylacauga, Alabama
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

It was the worst hotel we had ever tried to stay in. The rooms stink and I mean it really stinks. It smelled like a wet dog. We could not even stay their, it was so nasty. The swimming pool was green. I would not even let my dog stay their. The people that cleaned the place up was high... More

Was this review helpful? Yes
Sleepinngatlinburgtn, Public Relations Manager at Sleep Inn & Suites, responded to this review

We are sorry you were unhappy with our hotel. Our swimming pool area is inspected each month by the health department and we received high scores. Please contact us personally if you would like to discuss your issues. We would be glad to speak with you. More

Buffalo, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was there for 4 nights. Was very clean, and was very happy with pool area and closeness to the attractions. The breakfast was also a surprise, make your own waffles! The staff was very attentive and was willing to help us with anything we could have needed. We had never been to Gatlinburg before and they helped with directions to... More

Was this review helpful? Yes 1
Sleepinngatlinburgtn, Public Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your review. We value our guests and appreciate you taking time to write a review. Our guests comments help us to better service our guests. Please visit us again. More

Oak Ridge, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We went to the sleep inn and found a great hotel that was priced in our budget and was very clean! The staff at Sleep Inn was very kind and helpful! I would recommend staying at the Sleep Inn if you visit Gatlinburg Tennessee! You will not be disappointed!

Was this review helpful? Yes 1
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your comments concerning your recent stay at our hotel. We are glad you found our rooms to be nice and clean and of a good value. I shared your comments with our staff and we appreciate your kind words. They try their best to be helpful and kind. Thank you for recommending our hotel to others. We... More

Russellville, Arkansas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there for a recent trip in July. I thought the front desk staff was very helpful. They answered all our questions and even gave us tips for places to see/visit, etc... I was a little disappointed in the room -- it was VERY small. We are the last room on the end, and you can tell by the... More

Was this review helpful? Yes
Sleepinngatlinburgtn, Public Relations Manager at Sleep Inn & Suites, responded to this review

We appreciate your feedback concerning the recent stay at our hotel.Thank you sharing kind words about the front desk staff being helpful. We are sorry you were a little disappointed in the size of your room . We have different room types within the hotel so next visit we will reserve a more spacious room for you. We look forward... More

Port Clinton, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recent stay in late july , king suite with jacuzzi, large room clean with comfortable bed, plenty of room and a balcony overlooking the road. Yes this is a bit off the main road but its quiet and the walk to the main drag in just 3 tenths of a mile just up hill o n the return not a... More

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for the feedback on your recent vacation stay in our king suite with Jacuzzi. We are glad you had a positive experience and found the room to be clean with a comfortable bed and a balcony overlooking the road. We apologize for the problem with the the ballast going out in the bathroom light. Please stay with us... More

Ashland, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at sleepinn was very comfortable . I choose the hotel for indoor pool and was very satisified my grand kids had a blast very clean pool area .The room and comfortable and clean breakfast was nice. I would recomend this hotel and will return back

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Our staff is always glad to hear that our guests had a good vacation experience at our hotel. Thank you for sharing comments on your recent stay. Our rooms have a lot to offer guests: Refrigerator, microwave, coffee maker, iron/board, hair dryer, and flat screen TV, which make the room very comfortable to stay in. We are pleased you found... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved the indoor pool and hot tub. The breakfast was good with make your own waffles. The stuff was very friendly and went out of the way to make sure we were comfortable. The housekeepers did a good job cleaning the rooms. We enjoyed the attractions in Gatlinburg and are l am looking forward to coming back with my... More

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Our staff was delighted to hear your kind comments about your recent stay. Our staff wants every guest to have a great vacation experience at our property. Our rooms were updated last year for the comfort of our guests. So glad to hear you enjoyed our heated indoor pool and hot tub. Its a good place to visit after a... More

Florida
Top Contributor
111 reviews 111 reviews
66 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After several days on the road I thought I would "treat" myself to this place. It was no treat. The rooms are decent as are the hallways. The exterior is in bad need of clean, the pool area was a disaster, no towels and when I asked at the front desk they said that the towels were "locked up" and... More

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for telling us about your recent visit to our property. Please accept our apology for all inconveniences you experienced. I have discussed all your issues with our housekeeping and maintenance department. We want each guest to have a wonderful vacation experience while staying with us. More

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Additional Information about Sleep Inn & Suites

Address: 335 East Parkway, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
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Also Known As:
Sleep Hotel Gatlinburg
Sleep Inn And Suites
Sleep Inn Gatlinburg
Gatlinburg Sleep Inn

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated pool, lazy-river, and hot tub facility year-round. Enjoy more benefits & value at a reasonable rate. Excellent location for tour buses and groups, with FREE double-deck parking, conference room, and close access to the trolley route. FREE Morning Medley Breakfast. ... more   less 
Number of rooms
70

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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