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Sleep Inn & Suites

2.0 of 5 335 East Parkway, Gatlinburg, TN 37738
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Sleep Inn & Suites
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293 reviews from our community

Traveler rating
    125
    67
    34
    34
    33
See reviews for
123
70
7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We did business with the hotel on a couple of rooms and the hotel conference center. When we arrived to set up the conference center they had rented it out from under us after we had it rented 3 months in advance and confirmed it every 2 weeks leading up to the event. The event had 60 people participating that... More 

Was this review helpful? Yes 1
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

The staff at Sleep Inn & Suites were accommodating to you and your group during the days your group met at our hotel. The meeting room was never rented out from under you to another group. There was a problem at arrival but our staff worked quickly to remedy the situation and get you into the meeting room. We were... More 

Asheville, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

My husband and I just stayed in a room at the Sleep Inn & Suites in Gatlinburg, TN last night. We gave the hotel a 2 out of 5 rating. The only thing that was good about the room was the bed itself. The bed was very comfortable. However, the whole room smelled like chlorine. I have been in other... More 

Was this review helpful? Yes
A TripAdvisor Member
5 of 5 stars Reviewed December 11, 2014

Me and My husband visited the hotel for a couple of nights on our way up to Cherokee for out five year anniversary. The rooms were exceptionally clean and the king size bed was very comfortable ;). We really enjoyed the in room jacuzzi and we honestly didn't want to even leave the room. The pool area was clean and... More 

Was this review helpful? Yes 2
Winchester, IN
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed December 7, 2014

We chose this hotel for the balcony room that would overlook the Gatlinburg Christmas parade. The hotel itself was nice, but in need of some upgrading. Or room was nice and relatively clean, but showing age. The day we checked in, they let us check in early. This was nice, as we could put our two and four year olds... More 

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 7, 2014

We are staying at this hotel as I write this review and let me say, we never will again. They said they had reserved a rollaway for us when I booked the room so after setting out on our trip, I happened to call to make sure. We had to turn around because they no longer had a rollaway but... More 

Was this review helpful? Yes 2
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

We are sorry you experienced problems during your recent stay. Our pools are inspected each month and we always received high scores on our inspections. The issue was reported to our maintenance department. Each guest is important to us and we are sorry your stay here was not satisfactory. More 

Loudon, Tennessee
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2014

My husband and I spent the weekend here for our tenth anniversary and we were very pleased with EVERYTHING! The room was clean. The jucuzzi was clean and nice and relaxing. My husband loved the breakfast. The waffle station was great! We brought our tablet to do some shopping and we had no problem with the wifi. We will definitely... More 

Was this review helpful? Yes 3
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for staying with us! We appreciate your kind comments. More 

Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

My husband and I were in town from Michigan and stayed at this hotel without having a reservation. They graciously accepted our walk-in and boy, were we pleased that they had room to accommodate us on short notice! We enjoyed splashing and relaxing in the indoor heated pool which, to my surprise, even included a lazy river! Staff was friendly... More 

Was this review helpful? Yes 1
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for sharing your comments on your recent stay with us. We are glad you were pleased with our hotel and look forward to your next visit. More 

Wilmington, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

Close to downtown. Clean rooms. Pool not great but indoors so kids seemed to liked it. A little noisy but likely because of Thanksgiving holiday and 5-6 year old football tournament going on this weekend in town. Continental breakfast similar to other places with the exception of Milton (the guy who did a great job supplying food, coffee, hot water,... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

Want a hoot? Care to scoot your boots? Then get your hillbilly hoot on at Sleep Inn. Close to down town but on the quieter side of town, Sleep Inn is a great place to stay in the Smokies. Nice friendly staff. Clean rooms. Hard boiled eggs.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 28, 2014 via mobile

Okay so we checked into our room on thanksgiving day and haven't had an ounce of peace since we've been here! There have been kids screaming and stampeding down the halls. The "manager" threatened to kick us out and call the cops on us for complaining and told us that we had to "deal with" the kids until 11pm. I... More 

Was this review helpful? Yes 4
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Additional Information about Sleep Inn & Suites

Address: 335 East Parkway, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
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Also Known As:
Sleep Hotel Gatlinburg
Sleep Inn And Suites
Sleep Inn Gatlinburg
Gatlinburg Sleep Inn

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