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Sleep Inn & Suites

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335 East Parkway, Gatlinburg, TN 37738
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Sleep Inn & Suites
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348 Reviews from our TripAdvisor Community

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Traveler rating
    146
    78
    47
    36
    41
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148
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Henderson, Tennessee
Level Contributor
10 reviews
3 of 5 stars Reviewed 4 days ago NEW

The location of this hotel was almost perfect! It was close enough to walk to downtown Gatlinburg (though it is a little bit of a hike), but far enough that you avoid the noise of the city. The rooms are spacious for 2 people, but had it been a whole family, it would've been a little more cramped. The bathroom... More 

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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location if you plan to spend most of your time on the main strip of Gatlinburg. It is about a 10 min walk to Ripleys Aquarium. And not a far drive from Pigeon Forge. The indoor pool is slightly heated which I'd a plus for me. They advertise a lazy river, but it's really... More 

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Greensboro, North Carolina, United States
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Although, the surrounding properties are not much to look at overall the inside of the hotel is pretty nice. The rooms where clean and nice and appeared to be up to date. The staff was very friendly. Cannot comment on the continental breakfast because me and my husband were looking for a full breakfast so we did not try it,... More 

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Atlanta, Georgia
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing fancy but clean and the staff is friendly. Probably the best you'll do in the $100 range in the area. We had one of the interior rooms and it was probably 90° when we first went in but it cooled down quick enough. We did have to keep the air going all night long or we'd roast which kinda... More 

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Hong Kong, China
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

If you look for a short stay and not spending a lot of time in the hotel, this is a place where you can have a stop and go into the National Park of the Great Smoky Mountains. They serve breakfast and it is a fair deal.

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Memphis, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms were very clean and roomy. The room was somewhat expensive ( maybe because we walked in off the street and didn't make reservations) but it had the had everything we needed to maintain a comfortable stay. The staff was friendly and helpful and the hotel was conveniently located on the Gatlinburg strip, but I would take the trolley... More 

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to tell us about your recent visit. We are so glad you chose to stay with us! We are happy you liked our rooms and that the staff was friendly and helpful. Our guests are very important to us. Please visit us again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was highly disappointed with this hotel. We were given a smoking room on a smoking floor with an asthmatic toddler when we specifically asked for a non smoking room. We signed a non smoking waver upon arrival and were told our room was non smoking but on check out after one short night we complained to the front desk... More 

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

I am sorry to hear that we did not exceed your expectations on your visit to our hotel. I have shared your comments with our staff concerning your stay. In reviewing your reservation we find that you did not call our hotel reservation line in making your reservation. We did not directly make your reservation or your room type. We... More 

Travelers are raving about these Gatlinburg hotels

Nashville, Tennessee
5 of 5 stars Reviewed 3 weeks ago

The property was clean and indoor pool rocked for the kiddos! We had balcony room that overlooked the July 4th parade and best seats in the house for fireworks show also Friendly staff gave us some discount coupons for the shows in pigeon Forge/

Was this review helpful? Yes
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your review concerning your recent stay. We are so happy that you chose to stay with us and had a great stay! It means a lot to us that you really enjoyed your room with a balcony to watch the July 4th Parade. So glad the indoor pool area was hit with the kids! We hope that... More 

Lancaster, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We just returned from a trip to the Smoky Mountains and Gatlinburg. We very much enjoyed our stay at the Sleep Inn. It is a nice hotel within walking distance of all the hustle and bustle. Our room was very clean, up to date, and comfortable. The staff was very friendly and helpful. They provide a nice breakfast each day,... More 

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your review! We are glad that you chose to stay with us and had a great stay! It means a lot to us that you really enjoyed our friendly and helpful staff and your room! . Our housekeeping team works very hard to provide each guest with a clean and comfortable room to stay in. We look... More 

Louisiana
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had no reservations but was lucky to get two nights using my Choice Rewards card. First thing we noticed was how warm the halls were, but the AC worked great in the room. Bed was King size and very comfortable. Bathroom shower/tub was clean, plenty of towels. Each room has a small balcony with two plastic chairs facing East... More 

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Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thanks for taking the time to post this review of your recent visit to Sleep Inn & Suites. Please accept our apologies for the issues with breakfast during your stay. We do offer two fruit juices on our breakfast bar and I passed along your suggestion to add another juice selection. We are sorry the breakfast items did not meet... More 

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