I can't say for sure about the value, since we were there for a free stay. We really enjoyed our time there though. It was very spacious and clean, plus the gas fireplace was a nice touch. We really enjoyed the indoor pool, it was soo warm in there, despite being kind of cold right outside. The biggest complaint I... More

I stayed at Gatlinburg Town Square Resort for a girls trip during the off season (March 2013. It was very quiet at night and just a few blocks off the parkway. We had a two bedroom condo with two baths and a full kitchen. The room was clean when we got there and we had no complaints with staff. During... More

We visited as part of exchange through interval. We had to pay extra to get into phase 2, $30/night, although they we too full to let us stay in phase 2 creekside which I would have preferred. Anyway, there were several things broken in the unit. Some we asked for help to fix and service was prompt, some we just... More

We visited the resort the first week of December 2012 and had a wonderful time.....the place was lovely and staff friendly. We had a two bedroom/2 bath condo and it was so nice and very clean. When you passed some of the staff, they always spoke and smiled. If we had questions, they were quick to help. If there was... More

The stay was booked using RCI exchange program, Dec 21 thru 29. Consisted of my family (wife, son-n-law, daughter, granddaughter & I) our room was 403 in Phase I building. I believe most RCI guest stay in Phase I. I was somewhat concerned because of several negative reviews, however except for some negative issues, overall it was a pleasant stay,... More

I stayed with GTS 28 Dec thru 4 Jan 13. We had a one bedroom condo. I was very concerned after reading some reviews, but I am so glad that I booked this condo. The furnishings are as nice as I have had in the 15+ yrs of spending New Years in The Smokies. Our condo had a creek outside... More

My family (which consisted of me, my partner, our four year old son, and my mom) stayed in room 501 in Phase I December 7th through the 14th. It was an RCI exchange and I believe most RCI guest stay in Phase I. We were somewhat concerned because we had read several negative type reviews but I would have to... More

My husband and I stayed here for our honeymoon. The room, accommodations, fire place, and hot tub in the rooms were amazing. The only downside is that the location is 1/3rd of a mile from the Gatlinburg Parkway up hill. However there was a cheap shuttle that stopped right in front of the hotel. We are planning on coming back... More

This property has a fairly good location, with a short walk to the strip. The accommodations.....let's start with the rooms. The rooms are large and spacious or small and adequate. Our stay is a combo of two units, the small room joined with the large suite. So we had plenty of room, 2 fireplaces, 1 1/2 kitchens, 2 jetted oversized... More