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All 86 Gatlinburg hotels

Gatlinburg Town Square Resort

414 Historic Nature Trail, Gatlinburg, TN 37738
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Gatlinburg Town Square Resort
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Ranked #49 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed yesterday
Mstrishb North Carolina
  • Overview
  • Reviews (203)
  • Photos (152)
  • Amenities
  • Q&A (1)
  • Room tips (39)
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203 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
North Carolina
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was so afraid of how this room would look based on the other reviews but I was blessed! There were 12 of us and we had 2 - 2Br units for a week stay. There was more than enough space. The lockout unit is considered the 2nd bedroom & it had a fridge in that room and a nice... More

Was this review helpful? Yes
Grand Rapids, Michigan
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

ROOMS: My family and I stayed here for a week to spend time in Gatlinburg and the national park. The resort condos look nice (just like the pictures), but let me tell you - they are DIRTY. They tidy up the place, but my family tends to be the kind that will take Lysol wipes and wipe everything down anyway... More

Was this review helpful? Yes 1
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We checked in on Friday, July 4th and the only good thing I can say is we only have two more nights left. Staff is rude and the place, actual statement from saleswoman "is a dump"! Will never stay in another Summer Bay Resort ever again! I called RCI and thank heaven they are refunding our exchange fee. All amenities... More

Was this review helpful? Yes 4
Bowling Green, Ky
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've stayed here at least 6 other times & loved it, but this time we ran into multiple problems that could've been resolved with better customer service. The managements attitude was basically, "Oh well, hate it for you". As the Event Coordinator for a yearly convention that brings them thousands of dollars in business, you'd have thought they'd want to... More

Was this review helpful? Yes 14
Satsuma, Alabama
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My extended family and I stayed here for a week due to a convention. We had a 3 bedroom on the 6th floor - not a big problem until the elevator stopped working! We were told that too many people were pushing buttons:/ hello...that's how elevators work! The bathtub in the master had mold encrusted tub jets for starters. The... More

Was this review helpful? Yes 5
Statesboro, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I have stayed here twice and we enjoyed each stay. We were close to a lot of attractions and shopping; everything within walking distance. The nights sitting out on the balcony w as thing the full moon rise was amazing, too

Was this review helpful? Yes 2
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 17, 2014

We were very pleasantly surprised with our accommodations. The pull out beds had the thickest mattresses I've seen and everything else was very nice. Our whole family had a great time and the location was perfect. We'll be back.

Was this review helpful? Yes 1
Orlando, Florida
12 reviews 12 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2014

Stayed week of June 6th. Had a one bedroom unit on the fourth floor. Great setup. Very well stocked. Nice kitchen with stove, refrigerator, washer/dryer. Bedroom had a hot tub. Great feature. We had a unit on the creek side so you you hear the water running and the birds chirping in the morning. Very peaceful. We did not use... More

Was this review helpful? Yes 2
Senoia, Georgia
5 reviews 5 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 6, 2014

1st the Resort is undergoing a remodel so, workers are out early in the morning making noise. No one bothers to tell u this when you book your room. There is a Holiday Inn Resort next door that is like new compared to this hole. The rooms look like decor from the 80/90's. 1 small pool outdoors , 1 small... More

Was this review helpful? Yes 10
Turner, Maine
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014 via mobile

Family reunion was the purpose if travel, we rented 2 of the 2 bedroom condos, there was plenty of space for all 6 adults and 2 toddlers. Pools were great and heated, they were quite so we were not worried about taking the little ones to the water, most times we had the pool or hot tub to our selves.... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(3)
  • Indoor pool(3)
  • Living room(3)
  • Parking lot(3)
  • Pigeon Forge(3)

Additional Information about Gatlinburg Town Square Resort

Address: 414 Historic Nature Trail, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
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Also Known As:
Gatlinburg Town Square Hotel Gatlinburg

152 photos of this hotel

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Room/suite (34)
Hotel & grounds (20)
View from room (11)
Bathroom (7)
Dining (4)
Pool/beach area (6)
Family/play areas (5)
Other (56)

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Room/suite (2)
Pool/beach area (2)
Other (6)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#49 Top resorts Hotel in Gatlinburg #49 Business Hotel in Gatlinburg
Official Description (provided by the hotel)
2 night minimum stay ... more   less 
Number of rooms

Questions & Answers

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1 question
12 days ago

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