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River Terrace Resort & Convention Center

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240 River Road, Gatlinburg, TN 37738
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River Terrace Resort & Convention Center
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563 Reviews from our TripAdvisor Community

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Traveler rating
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    123
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    91
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tel Aviv District, Israel
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had two nights at this hotel, it was very clean, spacious room, convenient front desk. The only bad thing was that the restaurant was closed at the days of our stay. The hotel is closed to the touristic center, the trolley passes near to it, and there is free parking.

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

First to note is that this is a motel not a hotel. Walls are paper thin as we could hear our neighbors conversations and TV programs. It was decently clean and bed was comfortable. Staff at registration were very nice and polite. We got a super cheap rate on Priceline so really can't complain about value. If you wanted to... More 

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Travelers are raving about these Gatlinburg hotels

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pricing isn't bad if booked ahead. You can't beat the location. I walked everywhere, instead of having to by gas. I had more money to enjoy myself with. It's quite peaceful. Room service is excellent and on point. Hotel itself is a bit old, but overall modern! Views are excellent, when you are on the balcony by the river! I... More 

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Englewood
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Seriously? we booked on line because its a resort. they said we needed to go through a timeshare for it. I had never been there so was interested in seeing their "resort". Of course that's when I found out the "resort" we would be viewing was down the road.... oh that explains it!! Then don't call it a resort. Pool... More 

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Joppa, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Not exactly what I was expecting but it was a descent stay. Room was clean. They where painting so outside the room smelled very strong. The cleaning crew came late in the day. The view from our room was o.k.

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Temple
Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

Arrived at the hotel on Monday, stayed for a week. The hospitality services did an excellent job cleaning the rooms. Rooms were a good size. My wife and I had the king suite mountain side view. Very comfortable beds, location was perfect for walking to anything in Gatlinburg. Traffic here is a nightmare this time of year, so that was... More 

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Baltimore, Maryland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here as part of a block of rooms for a family reunion. Our block contained 30 rooms for 3 nights. Of all of the attendees, not one was satisfied with our stay. Upon check in we quickly found that our supposed "block" of rooms was spread out throughout the property. Rather than being located in the same building... More 

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London, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Close to the centre of town with parking. Literally 2mins walk from the main road where the attractions are, but the noise doesn't carry over to the room.They also allow you to leave your car there for the day after checkout. Friendly staff and large comfortable rooms.

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Baltimore, Maryland
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Reasonably priced hotel with a terrific view! Although not a modern hotel, the rooms were spotless and the staff was friendly. We had a medical emergency so we used the Do Not Disturb sigh for a day. Housekeeping contacted us to switch out the towels. Nice. Traffic in Gatlinburg was horrible so I would recommend leaving the car parked at... More 

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Pineville, Louisiana
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Reserved room months ago and called asking for a river view room. Got to the hotel and they didn't have one for me saying it was overbooked. One of the pools is down. Wifi very slow. Room condition is fair but staff needs great improvement. If I could I would leave tomorrow and find another place but stuck here. Sad... More 

Was this review helpful? Yes 2
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