Hotel was very old! Matress was in very poor condition. staff was very rude. stayed on 15 floor very good view. good resturaunt. HOTEL F-ING SUCKS!!! more

We stayed three nights, Wednesday night through Friday night. Good: The view was tremendous. We had a view of the mountains and of Gatlinburg from our tenth floor balcony. The food in the restaurant was good and not too overpriced. Room Service breakfast was relatively reasonable, was well cooked, and very generous. The price was very reasonable. $86 per night... more

We stayed at the Park Vista during the Fourth of July 2008 holiday. We arrived late on the night of the third. The desk staff was rude and not helpful by any means. We had made reservations well in advance, but upon arrival we were not given what we paid for. We were rudely told we could take it up... more

On first arrival, we fell in love with the Park Vista because of its location, tucked away from the downtown area and with balcony views of either Gatlinburg or the mountains. The lobby is lovely and the design of the hotel is interesting. The restaurant food was delicious and affordable ($2.99 for kids, $6 for adults buys a large breakfast... more

We will never stay at this hotel again! We chose to stay at this hotel partly because of all the wonderful views it has, at least according to their web site it does. We booked through hotels.com and when we checked in, I asked if we could have a room as high as we could. Their reply was (some what... more

Hotel has wonderful view, but is in need of serious work. The indoor pool area is set up nicely, but is in need of updating and remodeling. The rooms are in need of new fixtures and linens. Had two conventions there while we were staying and was very crowded and with 3 of the 5 elevators out of service, there... more

On Saturday morning, my husband and I decided we needed to get out of town for the evening, so upon choosing Gatlinburg as our destination, we scanned through the affordable hotels for a decent pet friendly option. Usually, when you find a pet friendly hotel, it is a place that is so seedy that as a human, you might be... more

got the Cheech and Chong Celebrity Suite... it reeked of smoke and was nasty... hope all the rooms don't smell that bad, maybe someone died in it the night before. Couldn't identify where the stains ended and the carpet began. Was probably one of the rooms rented by the hour. Might have been a nice property 30 years ago. Even... more

this is one of the better places to stay in Gatlinburg. The lobby and initial experience is good. The staff was average in terms of pleasantness--nothing extraordinary about them (so I'll leave it at that). The interior architecture of this place is beautiful. It is hollow all the way to the top (14 or 15 stories) in a round fashion,... more