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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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705 Cherokee Orchard Rd, Gatlinburg, TN 37738
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1 room 1 guest
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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2,245 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
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New Jersey
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is wonderful. Beautiful views, and I love the circular design of inside. The lobby, ground level area is beautiful with computers (plural) stations, if you need it, lots of seating area, nice lounge and restaurants. We were pleasantly surprised to be upgraded to the family suite, which was so nice of them. My 2 kids LOVED the family... More 

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear LavaJava96, Thank you for reviewing your recent stay with us. We are overjoyed that you and your family enjoyed your stay with us. We look forward to hosting you again in the near future! Safe Travels, Liz Wiand Manager on Duty More 

Harrisburg, NC USA
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From booking to check-out our experience was excellent and we enjoyed our 3 night stay very much. We booked a mountain view 5th floor or higher room and were delighted to get a 12th floor room with a fabulous view of Mount LeConte! Special thanks for excellent service go to: Reservations Marcie, Front Desk Megan, Bellhop George, Waiter Milos, Waitress... More 

Was this review helpful? Yes 2
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Patti Y, Thank you for choosing the Park Vista for your recent trip in Gatlinburg. We are absolutely thrilled you enjoyed your stay with us. The bears are frequent visitors since we border the national park. It is definitely a joy to see them. We look forward hosting you again soon in the near future. Safe Travels, Liz Wiand... More 

Rugby, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Situated just outside Gatlingburg with great views and good atmosphere, were welcomed at reception by very helpful staff. The hotel clean and tidy, our room had stain on carpet, chipped glass tumbler and widows could do with a clean. Transportation into Gatlinburg was via bus/tram at 50cents a lift, always running every 30 mins. Would stay again if in the... More 

Was this review helpful? Yes 1
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear G W, Thank you for choosing the Park Vista for your couple's vacation in Gatlinburg. We appreciate your feedback. The challenges you met during your stay will certainly be addressed. We are happy that you overall enjoyed your stay. We look forward to hosting you again in the near future. Safe Travels Liz Wiand Manager on Duty More 

Weymouth, Massachusetts
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family and I really enjoyed our two night stay at this hotel. The family suite was great for us - it had 1 1/2 baths and a separate room with two sets of bunk beds. We also loved the hotel pool with the water slides. As other reviewers mention mentioned, it is an older hotel and may not be... More 

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Maria F, Thank you for choosing our property during your trip to the Smokies. We are thrilled you enjoyed your stay and look forward to being your host again in the near future. Safe Travels, Liz Wiand Manager on Duty More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for about four days or so. We lucked up and got a nice view. I requested a city view from a high floor and it was great. There was a bear roaming the area. Lots of activity at the hotel, live music. Nice pool especially if you have bigger kids or small ones a 1 foot pool. A... More 

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Cmehere, Thank you for taking the time to provide feedback pertaining to your recent stay via TripAdvisor. We are pleased to know that you enjoyed your stay for the most part and hope to host you again soon in the future. We are very sorry that we are unable to offer a microwave in every guest room, unfortunately due... More 

Oak Lawn, Illinois
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we had a great view from our room the smoky mountains are gorgeous too look at we had a balcony. upon arrival there was a black bear in the parking lot he jumped into a pickup truck do not leave food in your car. the pool area consists of three pools and 2 slides clean and warm water not deep... More 

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear cheryl1515SSS, Thank you for taking the time to provide us with feedback about your stay. We will definitely take into consideration adding some décor to our atrium. The black bears are frequent visitors and are a joy to look at from a distance. The pool area is a very popular amenity that our property has. We look forward to... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Usually we rent a cabin when we come to Gatlinburg but I'm glad we stayed at the Park Vista because we had a great time! We booked a two room suite on the top floor (15th) and the views were amazing. The hotel towers above Gatlinburg and offers some of the best views of the Smoky Mountains. We had a... More 

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear J.L. M, Thank you for providing your honest feedback. We are thrilled that you and your fiancée enjoyed acting like kids. The slide is one of the most popular amenities that we have on property. We do agree that our views are ones to talk about and a joy to all of our guests. We look forward to seeing... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

This is our second trip to Gatlinburg and we wanted to stay somewhere with a view of the mountains and out of the small town to get some quiet time. The view of the mountains was great and that is the only reason I gave it a 2! We stayed on the top floor we still did not have any... More 

Was this review helpful? Yes 1
Liz_Wiand, Owner at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Slates18 Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve addressed the problems you mentioned with our team. Thank you for alerting us to this issue, and we hope you’ll give us another chance to show you the quality hospitality... More 

Houston, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

I would have liked to give this Hotel a glowing review but the bed we received was uncomfortable and it was like sleeping in a sinkhole. The place is pretty dated and looks a little worn. The check-in was quick and friendly but the when I checked-out we didn't even get asked how our stay was. It was. "Here you... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear 434christophec, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards and we’ve addressed the problems you mentioned with our team. Thank you for alerting us to this issue, and we hope you’ll give us another chance to show you the quality hospitality... More 

Memphis, Tennessee
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay at the Park Vista! I loved that I could choose my room using the Hilton app ( I'm an HHonors member). The location was the best part - great views of the mountains and quiet but close to town. Two of the trolley routes stop at the hotel which was incredibly convenient for us when... More 

Was this review helpful? Yes
Liz_Wiand, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Allison B, We are happy to hear that you very much enjoyed your stay. Thank you for providing your feedback. Our pool area is definitely a hit with all guests and our slide is one of the main attractions. We look forward to seeing you again soon! Thank you and Safe Travels, Liz Wiand Manager on Duty More 

Hotel Review Summarization

What travelers say

  • Very nice(39)
  • Pool area(24)
  • Breakfast buffet(6)
  • Water slide(4)
  • Hot tub(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Black Bear Cove (28)
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Family Suite with Balcony (47)
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King Suite with Balcony (37)
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Standard Double Queen with Balcony (32)
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