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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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705 Cherokee Orchard Rd, Gatlinburg, TN 37738
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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2,017 reviews from our community

Traveler rating
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    599
    266
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    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (461)
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Roanoke, Virginia
Top Contributor
311 reviews 311 reviews
78 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited the Park Vista for a weekend stay. It is a nice hotel in an ocean of 1-2 star properties. The hotel is located a the top of a hill overlooking Gatlinburg so it's off the beaten path but is on the trolley route (parking in downtown is difficult). The facility was obviously built several decades ago but has... More 

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More 

The Hague, The Netherlands
Top Contributor
122 reviews 122 reviews
30 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A good hotel if you want good views outside. The hotel needs a renovation to allow easier access to front desk, elevators and lounge area. We had to drive through heavy traffic and tourist sprawl in Pigeon Forge to reach the hotel, and that spoiled our idea of getting away from it all. Family-oriented hotel.

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had good experience at the hotel and look forward to hosting your next visit to the Smokies! More 

Fletcher
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had stayed at this location before it was operated by DoubleTree and picked it this time because of the location. The room was clean, bed very comfortable and the price was appropriate. I would stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for taking the time to provide a review on TripAdvisor. We are delighted that our service and product have consistently met your expectations. We are always looking for ways to improve and there is no better way to achieve progress than to listen to our guests. Receiving reviews such as yours is always so encouraging to... More 

Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The best place to stay when you don't want a cabin! Great accommodations, services & staff! Love it every time we need a little break from reality Can't wai t to go back for a little R &R! Location is awesome & the staff is fantastic!

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! We truly appreciate your comments. More 

Hamlet Nc
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

So as a single mother of 2 (plus a cousin) I decided to take they kids to gatlinburg for a spring break! We have stayed at the park vista several times and think it's one of the nicest hotels in the area so it was a no brainer as to where I was taking them. Our room was $402 (no... More 

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we will incorporate your comments into our ongoing service training and efforts to improve our guests' experience. I apologize for the mismanagement of the situation, and for the frustration you must... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently spent 3 nights at the Park Vista hotel in Gatlinburg and were very happy with our stay. We were lucky enough to have our room upgraded as we were there during the week and got 14th floor views of the mountains, absolutely gorgeous. The room was big and had everything we needed. The staff at Park Vista were... More 

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience due to our staff and our views, we look forward to hosting your next visit to the Smokies! More 

Knoxville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

No one could have been treated any better than we were. Wanted higher floor and I loved looking out our window feeling like I was in the clouds. You will be off the main road and my husband would have preferred to be able to walk around town, but I can say one wish marked off my bucket list. Ladies... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your wonderful review. We're so glad you had a great time and were treated like royalty. I have passed along your compliments to our amazing team!! We look forward to your next visit. More 

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Check in was easy, my cookie was warm. We went to see the pool prior to going to our room, I realized that I could get on the slide and was immediately excited. We took the trolley from the hotel to downtown Gatlinburg which after moonshine tastings that was a smart thing to do. The pool was fun and I,... More 

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience in the pool. And yes the trolley is a great way to get around Gatlinburg, especially when visiting the moonshine distilleries. We look forward to being your host again... More 

Lakeland, Florida
Top Contributor
90 reviews 90 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start by saying the hotel sits way up off of the main roads of Gatlinburg, hope your car can do inclines, because the hotel is far up. Our GPS wanted us to turn before we were supposed to, so keep driving, you then have to make a sharp left turn and go up an incline!!!!! Once you make... More 

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how... More 

Spencer
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is absolutely perfect for business (my reason for staying) or leisure (which I had plenty of leisure time in the evenings). The staff were extremely helpful, pleasant and oozed hospitality. The breakfast buffet was great and I cannot brag on our servers enough. Be sure to visit the Firefly Lounge after sunset for a great cocktail and sit... More 

Was this review helpful? Yes
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies! More 

Hotel Review Summarization

What travelers say

  • Very nice(43)
  • Pool area(26)
  • Breakfast buffet(6)
  • Water slide(4)
  • Hot tub(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,040 photos of this hotel

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Room/suite (119)
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Hotel & grounds (193)
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Pool/beach area (42)
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Dining (7)
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Family/play areas (11)
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Business center/function rooms (1)
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Amenities (95)
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Black Bear Cove (28)
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Family Suite with Balcony (47)
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King Suite with Balcony (37)
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Restaurants and Bars (37)
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Standard Double Queen with Balcony (32)
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Standard King Room with Balcony (29)
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The Hotel (60)

Management photos: Courtesy of the property manager

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Hotel & grounds (15)
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Room/suite (4)
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Business center/function rooms (2)
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Other (5)
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