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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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705 Cherokee Orchard Rd, Gatlinburg, TN 37738
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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2,111 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The person who best took care of me and my family was Ingrid at the restaurant. Then the staff at the front desk seems to be a little too busy to talk to you or ask any questions. This was a our first trip to the mountains, the location of the hotel is great but the rooms were a little... More 

Was this review helpful? Yes 1
Youngstown OH, United States
5 of 5 stars Reviewed yesterday NEW

We were fortunate to have a 14th floor mountainview room. Views from our balcony were spectacular. In our coming and going we really did not wait long for elevators. Our bed was comfortable, and we had everything we needed in our room, except we could have used a small table and chairs for eating. Breakfast in the restaurant was awesome.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Greenville, South Carolina
Level Contributor
143 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We loved this hotel! The staff was amazing from the start by getting us set up with things to do in the area. The staff was friendly the entire stay and got to know us which was cool. Very clean hotel. Great rooms with amazing views! Awesome hotel pool...two water slides, two pools, a jacuzzi and it's all indoors! Nice... More 

Was this review helpful? Yes 1
Algonquin, Illinois
Level Contributor
70 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveled with my wife and 14 year old son. The hotel is clean and fairly updated. We were on the Hilton honors floor and had a beautiful mountain view. The 11th floor balcony let us stand in the fresh air although it was much to narrow for a chair. The pool is indoor only and has a large slide fro... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed here for a week. The drive up to the hotel is not for the faint at heart. There were good and bad aspects our stay. The good: the view was amazing (we were on the 15th floor), the pool is like a small waterpark (great for our kids), the room was mostly clean and the hotel staff... More 

Was this review helpful? Yes 2
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Amy F Thank you so very much for staying with us and for taking the time to write this review about your stay! We are so glad that you and your family had a great time while you were here. I am sorry to hear though that we dropped the ball on some items, know these are not the... More 

Jonesborough, Tennessee, United States
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was a very nice experience with especially helpful staff. The view from the room was amazing. There was a bus available to take you to the town which was really helpful as you avoided the auto traffic.

Was this review helpful? Yes
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear colfal8 Thank you for staying with us on your most recent trip to Gatlinburg! We are thrilled to hear that you had a great stay with us and that our staff could take great care of you both. We look forward to seeing you very soon! More 

Sydney, New South Wales, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Positives: clean well appointed rooms with great views of the mountains Free self parking and plenty of it Cookies on arrival Good customer service It's about 3 min drive from the Main Street of Gatlinburg. This normally won't be something I'd include in the positives but Gatlinburg is bit crazy in the summer and it's nice to get away from... More 

Was this review helpful? Yes
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Jason N We are so glad that you chose us for your most recent stay in Gatlinburg and want to thank you for taking the time to let us know how your stay was. We are happy to hear that our staff took great care of you both and that you had a great time while you were here.... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

This hotel is up the mountain with great views. It has a large indoor pool with slides, kids loved it. We had pizza delivered & ate in pool loft. There's a trolley that runs through the city and is $0.50 to ride. Runs regularly through. Good food from hotel diner too.

Was this review helpful? Yes
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your most recent stay with us and for taking the time to write this great review! We are so glad to hear that you enjoyed your stay with us and that you also enjoyed the amazing views we have up here! We cant wait to see you all very soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great Double Tree Hotel! Very close to downtown Gatlinburg, TN, but out just enough to get that "in the mountains" feel. Stayed in a room with two separate bath rooms, a separate room with two sets of bunk beds for the kids and a wiii game console, plus a King for me and my wife. Kids and Wife loved it.... More 

Was this review helpful? Yes 1
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Steve B Wow!! We are truly honored for your most recent stay with us and for taking the time to write such a touching review about your stay! We are so happy to hear that our staff took great care of you and your family and that we stood out as one of the best! We are so grateful... More 

Sanford, Florida
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

In the hustle and bustle of Gatlinburg, over looking the city and the majestic Great Smoky Mountains National Park is the Park Vista. What a wonderful experience. As a young man I promised my self that I would spend a night in this Hotel. At the age of sixty-five, after probably 20 visits I accomplished my goal and stayed five... More 

Was this review helpful? Yes
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear VanDan65 Thank you for your recent stay with us, we are grateful that you chose us while you were here in Gatlinburg! We are so grateful to be apart of you reaching your long time goal in staying with us and that our staff took great care of you. We hope we can continue to fulfill your goal in... More 

Hotel Review Summarization

What travelers say

  • Very nice(39)
  • Pool area(24)
  • Breakfast buffet(6)
  • Water slide(4)
  • Hot tub(3)
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