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All 86 Gatlinburg hotels

Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3.0 of 5 Resort   |   705 Cherokee Orchard Rd, Gatlinburg, TN 37738
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75%
Ranked #14 of 86 hotels in Gatlinburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Stanley H Pittsboro, NC, United States
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1,613 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (377)
Date | Rating
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English first
Charlotte, North Carolina
1 review
1 of 5 stars Reviewed yesterday NEW

I am definitely not a fan of this hotel. We paid $185 per night. I hated the hotel's location. If I had realized where it was and how to get there, I would not have stayed there. Park Vista is located at the top of a very steep, winding, narrow, very curvy road. On the way up, the entire area... More

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Pittsboro, NC, United States
1 review
3 of 5 stars Reviewed yesterday NEW

A pleasant modern round high-rise hotel but with a serious flaw. I paid extra for the mountain view, but on the ground on that side of the hotel is the air conditioning equipment that sounds like a jet engine and goes all hours of the day and night. Luckily my wife had ear plugs.

Review collected in partnership with DoubleTree by Hilton

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West End, United States
1 review
3 of 5 stars Reviewed yesterday NEW

The service was great. Hotel lobby nice, many amenities. Pool is great for the kids. Beautiful area. The rooms are nice for the most part, but the carpets were dirty, no microwave, no wifi in the rooms and no complimentary breakfast - breakfast is $12 per person. There is a shuttle from hotel to town, reasonably priced.

Review collected in partnership with DoubleTree by Hilton

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Gatlinburg, United States
1 review
3 of 5 stars Reviewed yesterday NEW

The interior of the hotel was stunning. The mountain view in room 1213 was excellent. The hotel staff were very friendly and professional. The room itself was average at best. The carpet was worn and stained. The queen bed mattresses were soft. My feet were higher than my head when I laid down. The balcony was small and noisy. 12... More

Review collected in partnership with DoubleTree by Hilton

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Huntersville
Top Contributor
119 reviews 119 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is a bit worn out. It is fairly expensive for what you are getting. The concept of a high rise on a mountainside is interesting but garish for the community. The rooms were adequate but large. The beds were soft and had excellent linens. The rooms had a large refrigerator which was a plus however the microwave was... More

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Redmond, Washington
Top Contributor
50 reviews 50 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 3 days here in July. Our checkin experience was very quick and we were all handed a warmed, wrapped cookie from the receptionist. Our room was on the 7th floor with a view facing the mountains (as requested when making reservations). The room seemed older, but clean, and the view from the balcony was spectacular. An unblocked view of... More

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Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We appreciate the opportunity to welcome you to our hotel and appreciate your business. I was very happy to read from you review that you enjoyed your stay with us. Our main priority is for our guests to experience a welcoming and comfortable stay. We look forward to seeing you again soon! Thanks again for choosing our hotel! Safe Travels,... More

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

First trip to Smokey Mountain area for family vacation and we LOVED this hotel. Nice decor, peaceful surrounding and attentive staff enhanced our stay. Regretfully did not book enough nights and getting a room last minute can be difficult. The air conditioning can be an issue if you are a light sleeper but the views from the upper floors are... More

Was this review helpful? Yes
Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for your review! I was very happy to read that you enjoyed your stay with us. Our main priority is for our guests to experience a welcoming and comfortable stay. We look forward to seeing you again soon! Safe Travels, Tonya More

Ellijay, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Bad checkin. Dusty room. Broken thermostat. Slow internet. Great beds & housekeeping. I stayed at Doubletree Biltmore and expected more. I'm okay with it because I got my room for $90 on Priceline, but feel bad for my parents who paid $122.50. That being said, we would stay here again, hoping improvements are made. Liz did attempt to soften the... More

Was this review helpful? Yes 1
Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for your review about your recent stay at our hotel. We are very sorry for the inconvenience and frustration that you encountered. We appreciate your feedback, and have shared your comments with our department managers so that we can work to improve our overall guest experience. We hope you’ll consider staying with us again soon and let us... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed there for night to meet family. Everyone was great, service was fast. Cookies were warm. Lobby is beautiful. However rooms were a bit old. The only negative is that there is no microwave in your room. You have to share with your entire floor, as it is located near the elevator. Also the three elevators are slow. If you... More

Was this review helpful? Yes 1
Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for your review. We are happy to hear that you enjoyed your stay with us! I apologize that you encountered a slow response time with our elevators. We hope you will stay with us again if your travels bring you to Gatlinburg. Safe travels, Tonya More

Evansville, IN
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When we encountered a small situation with our rooms, hotel representatives [both named Melissa] not only helped resolve the issue but exceeded our expectations with patience and stellar customer service. The only negative was out of their control when the power went out in the pool area [resolved within hours] and the hot tub was down our entire visit with... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

We appreciate the opportunity to welcome you to our hotel and appreciate your business. I was very happy to read from you review that you enjoyed your stay with us and that our Melissa duo took great care of you. We will certianly pass along your nice comments to the Melissas! We look forward to seeing you again soon! Thanks... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(77)
  • Pool area(58)
  • Hot tub(18)
  • Breakfast buffet(17)
  • Great view(15)
  • Water slide(11)
  • CUSTOMER SERVICE(6)
  • Front door(5)
  • Glass elevator(5)
  • Flat screen TV(5)

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn

521 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Gatlinburg #11 Family Hotel in Gatlinburg #11 Romantic Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
Number of rooms
312

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