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All 86 Gatlinburg hotels

Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3.0 of 5 Resort   |   705 Cherokee Orchard Rd, Gatlinburg, TN 37738
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75%
Ranked #14 of 86 hotels in Gatlinburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Redmonder Redmond, Washington
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1,610 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
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English first
Redmond, Washington
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent 3 days here in July. Our checkin experience was very quick and we were all handed a warmed, wrapped cookie from the receptionist. Our room was on the 7th floor with a view facing the mountains (as requested when making reservations). The room seemed older, but clean, and the view from the balcony was spectacular. An unblocked view of... More

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

First trip to Smokey Mountain area for family vacation and we LOVED this hotel. Nice decor, peaceful surrounding and attentive staff enhanced our stay. Regretfully did not book enough nights and getting a room last minute can be difficult. The air conditioning can be an issue if you are a light sleeper but the views from the upper floors are... More

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Ellijay, Georgia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Bad checkin. Dusty room. Broken thermostat. Slow internet. Great beds & housekeeping. I stayed at Doubletree Biltmore and expected more. I'm okay with it because I got my room for $90 on Priceline, but feel bad for my parents who paid $122.50. That being said, we would stay here again, hoping improvements are made. Liz did attempt to soften the... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed there for night to meet family. Everyone was great, service was fast. Cookies were warm. Lobby is beautiful. However rooms were a bit old. The only negative is that there is no microwave in your room. You have to share with your entire floor, as it is located near the elevator. Also the three elevators are slow. If you... More

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Evansville, IN
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

When we encountered a small situation with our rooms, hotel representatives [both named Melissa] not only helped resolve the issue but exceeded our expectations with patience and stellar customer service. The only negative was out of their control when the power went out in the pool area [resolved within hours] and the hot tub was down our entire visit with... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Bonney Lake, Washington
Contributor
18 reviews 18 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived around 2 pm and was able to check in a little bit early. Views were breath taking but on the back side of the hotel which faces the town - up to the 10th floor has their views obstructed by trees. We are hilton honors members and we were not put on the hilton honors floor ? The bathroom... More

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Burlington, Kentucky, United States
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Horrible stay in May 2014! AC didn't work, the beds were uncomfortable. The pool was dirty and there was hair and band aids on the ground in the pool area. Also, I saw a cockroach running under the chairs in the pool area. We have stayed at other "lower class" hotels in Gatlinburg and pigeon forge and will never come... More

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've stayed at the Park Vista on many occasions. They have made many improvements to the pool area and lobby. How ever we did not have reservations and when we got there they said they was booked so I went online todo a search. The online site showed rooms available so I booked online without a problem. The rooms looked... More

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Nashville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

My kids and I visited Dollywood in Pigeon Forge. I decided that we would stay in Gatlinburg, TN. This was our first visit to the Park Vista. The hotel staff was very nice upon are arrival which was at about 9:45pm. We were immediately given several food options at the hotel that were still available at that hour. Again the... More

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We have stayed here before and love the rooms and the people. Everything is always clean and the staff very helpful. We love that the trolley comes right up to the hotel, and the warm cookies at check in are the BEST! The views no matter what side of the hotel are beautiful. You could not ask for a better... More

Review collected in partnership with DoubleTree by Hilton

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Hotel Summarization (Beta)

What travelers say

  • Very nice(78)
  • Pool area(58)
  • Hot tub(18)
  • Breakfast buffet(17)
  • Great view(15)
  • Water slide(11)
  • CUSTOMER SERVICE(6)
  • Glass elevator(6)
  • Main strip(5)
  • Front door(5)

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Gatlinburg #3 Top resorts Hotel in Gatlinburg #11 Romantic Hotel in Gatlinburg #11 Family Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 
Number of rooms
312

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