We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Travelodge Inn & Suites Gatlinburg

Certificate of Excellence
Hotel website
Hotel deals
218 Ski Mountain Rd., Gatlinburg, TN 37738 (Formerly Family Inns Of America)
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Travelodge Inn & Suites Gatlinburg
View Map
Add Photo Write a Review

242 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    92
    55
    20
    12
See reviews for
102
98
6
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (52)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (21)
All months
Waukesha, Wisconsin
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at this hotel on our way through Tennessee. It was located near an entrance to the Smoky Mountain National Park. We found the hotel to be a great value for the size of the room and location. Everything was clean and in order. It also included breakfast. I would recommend this hotel to friends and... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes
Salem, Virginia
1 review
1 of 5 stars Reviewed 3 days ago NEW

My husband and I chose this hotel due to it receiving 4 "stars" on Trip Advisor. We did not care that it was older, because most of the reviews said it was clean, so we decided okay, let's do it and save some money. Well, the phrase "you get what you pay for" has never rang so true to me... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

We sincerely appreciate your time and effort to write us a very insightful review. We are glad that you have taken the time to let us know how you perceived our accommodations. We appreciate your review and rating of your visit, because our guest comments are our guideline for improvements and service. It is disheartening to hear about your recent... More 

Travelers are raving about these Gatlinburg hotels

Atlanta, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Room was not bad, kind of clean. sheets and pillows and beds were clean. The bathroom was ok. The shower curtain rod is the straight kind, so it stays close to you when you shower. Doesn't give you a whole lot of room. The windows were dirty, looked like they haven't been cleaned in years. The internet was super slow,... More 

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

I am so sorry that we did not meet your expectations. Your comments and feedback is important to us as we work to offer a good facility in the Gatlinburg area. Thank you for choosing the Travelodge Inn & Suites. More 

Butler, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

The manager, Tom, made us feel like family and went above and beyond to make our stay enjoyable. He recommended sights to see and made sure we were satisfied on a daily basis. The rooms were exceptionally and well-maintained. The housekeeping staff were friendly and timely in their work. The hotel is in a secluded, yet close and convenient location... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Hello Karen it is great to hear from you! I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is wonderful to hear of the great impression we made with our amenities and services. We seek to give... More 

Indianapolis, Indiana
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

Spent three nights there and had a lot of issues. Housing keeping sucks. Took four calls to get a blanket and tissues. Windows are so dirty it's hard to look out. Painter's tape is holding up the conduits on ceilings. Dust is very thick on everything. Breakfast is toast,bagels, dry cereals,waffles. A very weak selection. This is an old place... More 

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. Rest assured the comments you made will be addressed in order for us to improve our services and accommodations, we hope you give us a chance to serve you again. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

This place is filthy and is not well kept at all. It's smells like mold or mildew. I would not recommend anyone stay in this dump! The elevator felt like it wasn't going to make it to the fourth floor, definitely needs mechanical work. The receptionists were very unprofessional again don't waste your money!

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

It is so very disheartening to hear about your recent experience at our hotel. Please accept our most sincerest apologies for the inconvenience during your stay. Rest assured these comments will be addressed in order for us to improve our services and accommodations, we truly hope you will give us a chance to serve you again in the future. More 

Cave City, Kentucky
1 review
3 of 5 stars Reviewed 1 week ago NEW

Windows need to be cleaned and also did not like sharing the balcony with other guest it could be more private staff was great!!

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for taking the time to explain your experience and to rate our hotel. Our guest comments are our guideline for improvements and service. With regard to the shared balconies, it is our plan to make them more private in the upcoming future. Thank you again for the review and for choosing to stay with us. More 

Nashville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago NEW

The room was clean , and the location is great for walking to the strip . The property is a little dated , but fully functional.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you for taking the time to rate our hotel from your most recent stay. We really appreciate the feedback and hope that your stay was enjoyable. Please give us consideration whenever you decide to visit the area again. Thanks for choosing Travelodge Inn & Suites! More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (11)
Viewed
View from room (11)
Viewed
Hotel & grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Gatlinburg hotels
0.4 mi away
Econo Lodge Inn & Suites
Econo Lodge Inn & Suites
#21 of 86 in Gatlinburg
4.0 of 5 stars 333 reviews
1.1 mi away
Red Roof Inn & Suites Gatlinburg
0.9 mi away
Crossroads Inn and Suites
Crossroads Inn and Suites
#31 of 86 in Gatlinburg
3.5 of 5 stars 308 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Motel 6 Gatlinburg Smoky Mountains
1.2 mi away
Baymont Inn & Suites Gatlinburg On The River
0.6 mi away
Mountain House Motor Inn Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay