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Travelodge Inn & Suites Gatlinburg

2.5 of 5 218 Ski Mountain Rd., Gatlinburg, TN 37738 (Formerly Family Inns Of America)
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Travelodge Inn & Suites Gatlinburg
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Travelodge Inn & Suites Gatlinburg
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98 reviews from our community

Traveler rating
    30
    41
    19
    4
    4
See reviews for
37
45
2
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oakdale, Tennessee
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Overall a pleasant surprise whan we arrived. Hotel clerk was helpful and friendly and very pleasant to deal with. Our room was very spacious and actually warm when we arrived. We will stay here again when we visit.

Review collected in partnership with Travelodge

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 2 nights over the MLK weekend. We read the reviews and looked at the pictures. The rooms were as good as the pictures. Very clean with new carpet and bedding. The staff was very friendly and very helpful. The location is just off the main drag and near Ober Gatlinburg. You can easily walk to restaurants... More 

Review collected in partnership with Travelodge

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Gloria B, Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Your kind compliments mean so much to us, and we thank you for taking the time to share this review. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your feedback will serve as encouragement to all of our staff as... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Staff went above and beyond to accommodate our travel needs which included traveling with a small dog. They are per friendly and only $15 per night for the small dog. A hidden gem at the end of the strip yet still walking distance to all of downtown gatlinburg. Very quiet and relaxing with balcony overlooking river. We will be back... More 

Was this review helpful? Yes 1
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you for sharing your perspective of our hotel’s accommodations and services! It is wonderful to hear of the great impression we made with our amenities and services. We are also happy to hear that you found the location to be so convenient for your needs. Hearing about how our efforts, to give you a pleasant and accommodating experience, have... More 

Norridge, Illinois
Top Contributor
57 reviews 57 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I honestly likes the location and the room was huge, clean but a tad dated. Staff was courteous but not friendly.We were a 5 minute walk to the downtown area which is nice. The room was over the creek which was real nice, but we shared a balcony and late at night the neighboring room was pretty loud on the... More 

Was this review helpful? Yes 2
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

We appreciate that you've taken the time to rate our hotel and to explain your experience. Our apologies for not meeting or exceeding your expectations regarding staff hospitality and friendliness. Your satisfaction and enjoyment are very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for choosing... More 

Albany, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The room was spacious, the bed was comfortable, the staff was friendly.. The breakfast could have been better....the only complaint I would have is the smell in the room... It smelled like carpet freshner sprinkled on the carpet, it didn't stink it just made the room musty smelling. I enjoyed the stream and proximity to the strip. The staff were... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes 1
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We are also very happy that you found our location to be convenient. We are so glad that your stay was enjoyable and thank you also for your feedback regarding the musty smell. We value your business and hope to see you... More 

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Additional Information about Travelodge Inn & Suites Gatlinburg

Address: 218 Ski Mountain Rd., Gatlinburg, TN 37738 (Formerly Family Inns Of America)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travelodge Inn & Suites Gatlinburg 2.5*
Number of rooms: 52
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Also Known As:
Family Inns Of America Hotel Gatlinburg
Family Hotel Of America
Family Hotel Gatlinburg
Family Inn Gatlinburg
Hotel Style:
#13 Romantic Hotel in Gatlinburg

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