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Travelodge Inn & Suites Gatlinburg

2.5 of 5 218 Ski Mountain Rd., Gatlinburg, TN 37738 (Formerly Family Inns Of America)
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Travelodge Inn & Suites Gatlinburg
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Travelodge Inn & Suites Gatlinburg
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56 reviews from our community

Traveler rating
    17
    26
    11
    0
    2
See reviews for
21
27
1
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

We travel to Gatlinburg several times a year and try to stay at different properties to find what we like. We have watched this property being renovated over the past year and wanted to try it out. I love staying on the river and prefer to be closer to the national park, so the location is perfect! It is an... More

Review collected in partnership with Travelodge

Was this review helpful? Yes
Xenia, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent three nights. The room was very clean and comfortable. That staff was very friendly and helpful. We were a short walk from downtown but far enough away that we did not hear the traffic and crowd noise. Had a really nice view of the river from our balcony. We will definitely be back again!

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We are also very happy that you found our location to be convenient. We are so glad that your stay was memorable and we look forward to seeing you again! More

Birmingham, AL
Contributor
20 reviews 20 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I just stayed at the Travelodge in Gatlinburg for 5 days/4 nights. The room was huge and clean. The carpet, drapes, and bedding all appeared to be new. All rooms overlook the river and you share a balcony with 3 other rooms. Nothing wrong with that, unless your neighbors smoke and you don't. Sitting on the balcony... More

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your compliments, rating, and review of our cleanliness standards. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am glad that you enjoyed the value and convenience of our hotel! We are glad that you were satisfied with the... More

Snellville, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW

I Chose this hotel from the internet,,The location was good, Loved being able to siit on the balcony, over the river, with chairs provided and have some rest time. The hotel itself was bordering on Shabby. Needs to be refreshed. The breakfast left a lot to be desired. Had oatmeal,, packet said to microwave, there was none. We were there... More

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you for taking the time to review your guest experience during your stay at our hotel. I am so sorry that our breakfast venue did not exceed your expectations. Please know that we are working diligently to provide quality accommodations to guests in the Gatlinburg area. I appreciate the feedback and hope to have you again soon, so that... More

Fayetteville TN
Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I recently stayed 3 nights at this hotel and we were pleasantly surprised for the cost. The rooms have recently been remodeled and the hotel is located 2 blocks off of the strip and the end closest to the National Park. The hotel is close enough to walk to the main strip but yet far enough away... More

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit. We definitely look forward to having you stay at our hotel again very soon. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The new owners seem to be working on this location from the inside out. The rooms were clean and comfortable, but there was a quarter inch of daylight around the entrance door and the balcony door. The big windows overlooking the river were both fogged over and needed replaced. Breakfast was free but biscuits were so hard two days you... More

Was this review helpful? Yes 1
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

On behalf of our entire staff, I apologize for the issues you encountered during your recent stay with us. We have renovated the hotel but we are a work in progress, with upgrades continuing. We do appreciate your business and hope you will give us another chance to prove that we are a good place to stay in Gatlinburg. More

Lafayette, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I checked this hotel out on Trip Advisor, read the excellent reviews, and I was not disappointed! We were on the fourth floor, had a balcony (with chairs to relax in) that overlooked the creek and mountains. Not all the rooms have balconies but there are tables and chairs on bottom floor patio for enjoying the creek view The hotel... More

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and look forward to having you stay with us again soon. Thanks again for the kind comments and review. More

Concord, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

It was ok. Room was clean. Was walking distance to food. Breakfast not so great so, we went out. Looking at the river was soothing but, the noise of it was more than expected. The porch area is shared with other rooms and had a lot of cobwebs from the lights.

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your kind comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. Your feedback is very much appreciated, as we strive to provide a quality experience for each guest. We look forward to having you stay with us again very soon. More

2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Our room was clean, staff was very friendly. Location was good, close enough but still quiet so you can get a good night's rest. Breakfast wasn't so hot, so we went out for breakfast. I would definitely stay here again.

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

I really appreciate your taking the time to let us know of your recent experience .We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, and please stay with us again soon so that we can demonstrate our continued commitment to your comfort. More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Travelodge is located just off the Parkway enough for a good night's rest and still close to all the fun. It is easy to get to from the Gatlinburg By-Pass without getting caught up in all the traffic. The room was clean and the beds were comfy. The staff was very courteous and attentive.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

We are so pleased that you enjoyed your visit with us. As new owners, your feedback is very important as we work to improve all our services. We appreciate your business and hope you will visit us again soon. More

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Additional Information about Travelodge Inn & Suites Gatlinburg

Address: 218 Ski Mountain Rd., Gatlinburg, TN 37738 (Formerly Family Inns Of America)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travelodge Inn & Suites Gatlinburg 2.5*
Number of rooms: 52
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Also Known As:
Family Inns Of America Hotel Gatlinburg
Family Hotel Of America
Family Hotel Gatlinburg
Family Inn Gatlinburg

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