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Travelodge Inn & Suites Gatlinburg

Certificate of Excellence
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218 Ski Mountain Rd., Gatlinburg, TN 37738 (Formerly Family Inns Of America)
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Travelodge Inn & Suites Gatlinburg
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Travelodge Inn & Suites Gatlinburg
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147 reviews from our community

Traveler rating
    41
    63
    31
    7
    5
See reviews for
53
68
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lansing, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The best thing about this hotel is the location. It is right next to the entrance to Great Smoky Mountains so you don't have to drive through the whole town or fight traffic to turn into your hotel. Other than that it is average.

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your comments and review Thank you for taking the time to review your guest experience during your stay at our hotel. We appreciate the feedback and we hope you enjoyed your visit. More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great room at a great price. It was clean and bed was super comfy. The bathroom also had a nice shower and tub. I would definitely recommend to someone looking for quality at a good price. It's also pretty close to many major attractions. Most places we went to were between 5 and 30 min from our hotel.

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

We are so glad that you had an excellent stay with us recently. Our goal is for all our guest to have a memorable visit. We appreciate your review and rating of your visit. Our guest comments are our guideline for improvements and service. Thank you again for the review and for choosing to stay with us. More 

East Windsor, New Jersey
1 review
3 of 5 stars Reviewed 5 days ago NEW

We chose this due to price and proximity to the park, so we got what we wanted. The place was clean, always a plus. Negatives were sink wasn't in the bathroom (weird not a problem) and small pool. I would stay here again.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

We appreciate that you've taken the time to rate our hotel and to explain your experience. Your satisfaction and enjoyment are very important to us. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for choosing our hotel. We hope to see you again soon. More 

Dayton, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

This is the second time staying here and enjoyed my stay very much. they did change your breakfast from last time that I stayed. I did enjoy their old one wasn't sure what I thought about their new one because all they did was remove some items from their breakfast menu

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you so much for your kind comments and review. Thank you for taking the time to review your guest experience during your stay at our hotel. I appreciate the feedback and I am glad you enjoyed your visit. More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Very nice clean larger-size motel room with balcony overlooking stream. Very close to the park and a great location from which to launch trips into the park. The management (Kim and another man whose name I did not catch) were very pleasant and helpful. The room and the stairways had a faint oder that might bother some people but it... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and as helpful as possible. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thanks again, please come see us again soon. More 

Louisville, Kentucky
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I hate having to leave a bad review. Things I wish I knew before booking: We stayed at the end of December in a pet friendly room. When we walked to our room, the door was wide open. We walked in and saw that one of the beds was disheveled and missing a cover. Management said oh yeah, they had... More 

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

It is disheartening to hear about your recent experience at our hotel. Our sincerest apologies for the inconvenience during your stay. We sincerely wish you had brought all of these issues to the attention of management, so that we could have placed you into another room, that might have better suited your needs. Rest assured the comments you made will... More 

Knoxville, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

The beds and the room was comfortable. My only real complaint is that fact that the tub's jets did not work. The controls on the wall just twirl around. The hotel is at a good location when you want to go hiking like we did.

Review collected in partnership with Travelodge

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

Thank you for choosing our hotel for your recent Gatlinburg trip. Thank you for taking the time to review your guest experience during your stay at our hotel. Our apologies for the confusion regarding the hot tub controls, we wished you had alerted us so that we could have assisted you with this. We want our guests to have the... More 

Cincinnati, Ohio
Contributor
17 reviews 17 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Travelodge from 4/26/15 until 5/1/15 in a King room. First of all, the price was incredibly affordable and we found all of the front desk personnel to be very friendly and accommodating, as was the cleaning staff. The room was very large with plenty of space to put your belongings. It was quiet and very clean and... More 

Was this review helpful? Yes
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg, responded to this review

We really appreciate your taking the time to let us know of your recent experience. We want our guests to have the best stay possible where everything exceeds their expectations. We value you as a guest, so please stay with us again soon so that we can demonstrate our continued commitment to your comfort. More 

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