We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 86 Gatlinburg hotels

Family Inns Of America

3.0 of 5 Hotel   |   218 Ski Mountain Rd., Gatlinburg, TN 37738
Hotel amenities
Save Saved
You added Family Inns Of America to your Saves list
Family Inns Of America
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com AMOMA.com Otel.com
24%
Ranked #83 of 86 hotels in Gatlinburg
Write a Review

96 people have reviewed this hotel

Traveler rating
    6
    15
    11
    9
    55
See reviews for
28
18
Solo
0
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 19, 2013

Read this and be warned. (very late review) We stayed here for our honeymoon back in 1995 and it was great. Fast forward to summer vacation 2012 (very late review, 2013 the site made me enter) and we now have 3 teens. We wanted to stay here for nostalgia and the large rooms. The online reviews made us nervous but... More

Was this review helpful? Yes 1
Greenup, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed November 7, 2012

SHAME ON THE MANAGEMENT!!! for letting this hotel get in such shape!!! This hotel is a good location, right at the end of Gatlnburg; however, we stayed in room 204....the carpet was FILTHY!!!, room smelled, the carpet had rotted away from the wall, the entrance door to the room had about a 1/2 gap to the floor, you could hear... More

Was this review helpful? Yes 4
Crossville, Tennessee
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 19, 2012 via mobile

I had no idea that Gatlinburg even had hotels this bad. Rooms smell bad and are in disrepair with horrible furnishings. Our first room had a faulty air conditioner and moldy sheets. We asked for a room change but next room was not much better. I read bad reviews for this place before booking but wanted to form my own... More

Was this review helpful? Yes 4
Marietta, Ohio, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 17, 2012

This was the worse hotel I have ever been in...Dirty, beds werent clean, bathroom bad I wouldnt even take a shower in that place thats how bad it was.carpert never been cleaned...phone was so dirty that i use my cell phone to call for another Hotel.... Place wouldnt return our money which was a bunch of bull they should have... More

Was this review helpful? Yes 1
Purvis
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 5, 2012 via mobile

The location is very good; however, the carpet in our group's rooms was very dirty and the window unit air conditioner cover was falling off. The pool was not maintained and unusable. The Jacuzzi looked as if it had not been usable for a year. Room doors had paint flaking & some had bottoms held together by 8 or 10... More

Was this review helpful? Yes 1
Carey, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2012

This was our first trip to Gatlinburg and we went there because my brother was being married...so we knew nothing about it at all...We were in the Presidential Suite but it was more like the city dump. This was the only hotel available because of a car show. I just don't know where to start with this review..It was down... More

Was this review helpful? Yes 2
Morrisonville, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 7, 2012

i finally got a refund on the ridiculous hotel that we had previously checked into in pigeon forge and i found this place in the phone book. the lady who took my call was so polite and understanding, her mom is actually the manager now, and they are great. the place is on the river, we were on the second... More

Was this review helpful? Yes 1
Maryville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 2, 2012

We go to Gatlinburg several times a year. It was a last minute trip, so we needed a hotel that allows pets. That is the ONLY plus for this hotel. Since it was Memorial Day weekend, our goal was to relax around the pool. This was not possible… since we chose the ONLY hotel in Gatlinburg that did not have... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 20, 2012 via mobile

Worst hotel I've ever stayed at!! The furniture must have been the original furniture that was bought when they first built the place. The remote didn't work to the antique tv. The cover was missing from the AC unit. The wallPaper was peeling off the walls. The floors were nasty. The bathtub was filthy, still had big long black hairs... More

Was this review helpful? Yes 3

Been to Family Inns Of America? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Family Inns Of America

Also Known As:
Family Inns Of America Hotel Gatlinburg
Family Inns Of America Hotel
Family Hotel Of America
Family Hotel Gatlinburg
Family Inn Gatlinburg
Address: 218 Ski Mountain Rd., Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#83 Top resorts Hotel in Gatlinburg
Hotel Class:3 star — Family Inns Of America 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, TripOnline SA and Otel so you can book your Family Inns Of America reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Family Inns Of America, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.