We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Baymont Inn & Suites Gatlinburg On The River

2.0 of 5 293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
Hotel website
Hotel deals
Special Offer
Save 15%; Earn 500 Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Baymont Inn & Suites Gatlinburg On The River
Professional photos View all
Browse nearby
Baymont Inn & Suites Gatlinburg On The River
Write a Review

415 reviews from our community

Traveler rating
    111
    131
    90
    42
    41
See reviews for
142
206
8
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • Any
English first
  • All months
    (415)
  • Mar-May only
    (84)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (52)
All months
Emerson, Georgia
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice hotel that has recently been renovated. Front desk staff was very friendly. Maintenance man was nice but should wear something that identifies him as a hotel employee. Rooms are spacious, comfortable beds, and a nice river view. Large frig, micro and coffee pot were available. There are a view cons...hotel/rooms are right on the road...literally. If you are a... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW

We took a trip out to Gatlinburg from the Chicagoland area in November of 2014. We did not have reservations, and ended up here. It was perfect for our plans of hiking in the mountains. The distance was perfect, the town was perfect to walk through. The moonshine experience was awesome! Full breakfast in the morning and all needs met!... More 

Was this review helpful? Yes
Milton, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very satisfied with our stay. Desk staff was very helpful and polite when we had a problem with our car. They went out of there way to find someone to help us. Very nice location on the river. Housekeeping very friendly and polite.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my wife and two young sons stayed here the weekend of New Years, and this place is awesome. When I walked in the check in the lady asked me my last name and within 2 seconds she had my reservation ready and let me know of all the amenities, the room was clean and had a great view... More 

Was this review helpful? Yes 3
Leeds, Alabama
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Overall our stay was fun. Only complaints were no internet although advertising internet. The noise wasn't too bad (even with a 6mo baby), but we sleep with a white noise machine. First room had the screen off the fireplace, but lady from front desk quickly fixed it. Biggest complaint (not really hotels fault) was our neighbors hot-boxing their room with... More 

Was this review helpful? Yes 1
Gatlinburg
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Updates have been coming since Baymont took over this property. Some don't seem to be done professionally- pictures in the room are hung permanently crooked- but its not enough to detract from the quality of the place. The rooms are clean and a good value.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Warsaw, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just up the road from the strip. It easy to walk downtown. Hotel staff was very friendly hotel was clean.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

1/2 mile walk to beginning wasnt too far, even pushing a stroller. Nice, but small rooms, needed space for luggage and to hang clothes. Lot of traffic noise for me, but i am a light sleeper. Overall, would stay again.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Baymont Inn & Suites Gatlinburg On The River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baymont Inn & Suites Gatlinburg On The River

Address: 293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Gatlinburg On The River 2*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Wyndham, Booking.com, Expedia, BookIt.com, Travelocity, Orbitz, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Baymont Inn & Suites Gatlinburg On The River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn On The River Hotel Gatlinburg
Comfort Inn Gatlinburg
Gatlinburg Comfort Inn

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (92)
Viewed
View from room (19)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (31)
Viewed
Dining (6)
Viewed
Pool/beach area (3)
Viewed
Bathroom (6)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Pool/beach area (3)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (6)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay