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Baymont Inn & Suites Gatlinburg On The River

2.0 of 5 293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
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Baymont Inn & Suites Gatlinburg On The River
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Baymont Inn & Suites Gatlinburg On The River
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419 reviews from our community

Traveler rating
    113
    133
    90
    42
    41
See reviews for
143
210
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lexington, Kentucky
1 review
5 of 5 stars NEW

I would highly recommend this hotel! We ran into bad weather and couldn't make it on our original scheduled arrival date. The staff was extremely helpful and understanding and allowed us to move our check in date. Our room was clean and even better than expected and the free breakfast was one of the best I've had from a hotel.... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thank you for the wonderful review! Our staff is always here to help. Hope you will consider us again in the future. Hope to see you soon. More 

Jacksonville, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is more of a value hotel but far exceeded my expectations. The rooms are on the edge of a mountain stream with a balcony and you have a perfect view of one of the large mountains on which Ober Gatlinburg is located. They do offer free breakfast which I will admit wasn't the best but it was edible and... More 

Was this review helpful? Yes 1
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thank you for your recent review. I am sorry the breakfast was up to your expectations. We do hope you come again. More 

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 2 nights. The creek running behind the rooms is quite peaceful. We heard some highway noise but not enough to bother us at all. The fireplace in the room ws a nice touch on a cool February evening. We will definitely be back.

Was this review helpful? Yes
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thank you so much for your recent stay. So glad you were happy with our amenities. We hope to see you again soon! More 

Athens, TN
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for three nights late January, 2015. Check in was great. Had a room with balcony overlooking the river/creek. It had gas fireplace, mini fridge, microwave, coffee pot. The room was a good size with a king bed. The bed was extremely comfortable with new, fluffy pillows. It did not take long to go to sleep. The balcony had... More 

Was this review helpful? Yes
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks so much for your recent visit with us. We love our guests and value their input. Hope to see you again soon! More 

Emerson, Georgia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel that has recently been renovated. Front desk staff was very friendly. Maintenance man was nice but should wear something that identifies him as a hotel employee. Rooms are spacious, comfortable beds, and a nice river view. Large frig, micro and coffee pot were available. There are a view cons...hotel/rooms are right on the road...literally. If you are a... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 2
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks so much for staying with us. So glad you had a great quiet trip. We are so sorry about the pillows, but all have been replaced recently. Hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We took a trip out to Gatlinburg from the Chicagoland area in November of 2014. We did not have reservations, and ended up here. It was perfect for our plans of hiking in the mountains. The distance was perfect, the town was perfect to walk through. The moonshine experience was awesome! Full breakfast in the morning and all needs met!... More 

Was this review helpful? Yes
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks for the wonderful review! Hope to see you again soon. More 

Milton, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2015

Very satisfied with our stay. Desk staff was very helpful and polite when we had a problem with our car. They went out of there way to find someone to help us. Very nice location on the river. Housekeeping very friendly and polite.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Fabulous! So happy to hear you were satisfied with your stay. It is our goal here to make our guest as comfortable and happy as possible. Sorry about the car trouble. Hope to see you again in the future. More 

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Additional Information about Baymont Inn & Suites Gatlinburg On The River

Address: 293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Gatlinburg On The River 2*
Number of rooms: 69
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Also Known As:
Comfort Inn On The River Hotel Gatlinburg
Comfort Inn Gatlinburg
Gatlinburg Comfort Inn

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