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Baymont Inn & Suites Gatlinburg On The River

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293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
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Baymont Inn & Suites Gatlinburg On The River
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Baymont Inn & Suites Gatlinburg On The River
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453 reviews from our community

Traveler rating
    128
    141
    98
    44
    42
See reviews for
158
224
6
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Trinity, Alabama
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for five nights. Cannot say enough about it. The front desk personnel were ALL fantastic...friendly, accommodating, you name it. They have now enclosed their swimming pool which was great. We had an adjoining room with our daughter and three grandkids and we could not hear them at all. The cleaning staff went way above and beyond... More 

Was this review helpful? Yes 1
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks for the great review. Thanks so much for taking the time out of your day to post this glowing review about your recent stay with us. We are so happy you enjoyed your time here and that we could exceed your expectations. Hope to see you and your family again soon! More 

Wisconsin
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 days ago NEW

Pros: Balcony with river view!! A+++++ Great location. Activities within walking distance. 10-15 minutes Nice breakfast. Cozy clean eating area. Friendly helpful staff New mattress, great pillows and comfy clean beds. Great price Cons: Older hotel. A little more attention could be made to detail cleaning. Like walls, doors, Garbage cans, balcony furniture. (I wiped everything down myself) Could use... More 

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Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks for the review. We certainly appreciate input from our customers. We are glad you enjoyed your stay. Hope to see you again soon. More 

Omro
Top Contributor
50 reviews 50 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at numerous hotels and this one, by far, is the best! Right on the strip in Gatlinburg, walking distance to a lot of sights, the staff is superb! The cleaning staff took care of everything (even when we didn't need anything). We were on the 4th floor...view of the road and the roller coaster (must ride!!). Our... More 

Was this review helpful? Yes
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

FANTASTIC! Thank you so very much for the awesome review. We are so happy you had a wonderful stay. More 

Kincardine, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

stayed for a night ,tryed to get two but it was booked because of spring break ,rooms are clean but the beds are very high for short people.nice pool but it was murky still had a great time ,but rooms are noisy due to road traffic ,had to have a couple extra drinks to get to sleep ( so what... More 

Was this review helpful? Yes
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks for the review. Hope to see you again soon. More 

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