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Baymont Inn & Suites Gatlinburg On The River

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293 Parkway, Gatlinburg, TN 37738 (Formerly Comfort Inn On The River)
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Baymont Inn & Suites Gatlinburg On The River
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Baymont Inn & Suites Gatlinburg On The River
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482 reviews from our community

Traveler rating
    145
    149
    102
    44
    42
See reviews for
168
236
6
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Zanesville, Ohio
1 review
4 of 5 stars Reviewed yesterday NEW

the location was perfect and the sceneic overlook of the creek was just breathtaking. Loved the free breakfast, the staff was very courteous, Nice pool and patio available 24/7. The rooms were clean. The beds need a small stepstool for people with short legs, but very comfortable after getting up there. The tub drain would not stay open on its... More 

Review collected in partnership with Baymont Inn & Suites

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Winchester, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was a great motel. Quiet and comfortable. Everyone working here was nice and pleasant. The breakfast was great. The only problem was trying to enter highway from motel. The motel was 110% great. Will go back and stay again real soon.

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
135 reviews 135 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

With so many choices to stay in Gatlinburg I made the BAYMOUNT my 3 night stray and was very pleased great friendly staff and the small balcony over looking the flowing river a great feature and the bed/ comfort beyond compare wanted to take it home very clean hotel and free breakfast the usual fare good for what it is.....I... More 

Was this review helpful? Yes 1
Church Hill, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very friendly and helpful. The rooms were clean and updated. Only downside was the toilet tissue was very poor quality. You couldn't pull it off the roll without it falling apart in your hand. Everything else including the breakfast was fantastic. Great view of the river.

Review collected in partnership with Baymont Inn & Suites

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Sparta, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel was clean and very nice decor. Breakfast was great with several choices. The pool and and outside patio was great. And you even have a view of the river,with a balcony from your room.We enjoyed our stay, and would stay there again.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks so much! We are always very happy to hear that we have exceeded our guests expectations. We hope to see you and your family again soon. More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had already prepaid for 2 nights in Knoxville, but I decided to also book 1 night in Gatlinburg so my husband could see the area. Since I had already paid for another hotel price was very important and Baymont Inn had a good price on a Friday night. The room and balcony were nice, the bathroom is tiny. I... More 

Was this review helpful? Yes 1
Jetta H, General Manager at Baymont Inn & Suites Gatlinburg On The River, responded to this review

Thanks for taking the time to post a review of your recent stay. Our staff is always here to try to resolve any issues with our guests stay if they are brought to our attention. We are 1/2 mile to Ripley's Aquarium of the Smokies. More 

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