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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

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404 Historic Nature Trail, Gatlinburg, TN 37738
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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672 reviews from our community

Traveler rating
    469
    136
    37
    10
    20
See reviews for
302
222
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Was very impressed with the room and service we received. We rented a two bedroom unit and it was very clean and up to date. It wasn't warm enough to use the outdoor pool but the kids did enjoy the indoor pool. It's a little small but they were happy. They are building an addition which will appear to have... More 

Was this review helpful? Yes 1
Nicholasville, Kentucky
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time with my parents and loved that the resort was close to everything in Gatlinburg. The proximity to the main street made getting out and exploring very easy. Our unit on the 9th floor was very nicely furnished, and having the full kitchen available to us was definitely more cost-effective than having 6 of us, 4... More 

Was this review helpful? Yes 2
Margate, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a one bedroom unit in March 2015, Mon.-Thurs. Our unit on the 5th floor was nicely furnished with a small kitchen area in the living room. There's also a gas fireplace. The bathroom was large and had lots of storage and a stacked washer-dryer in a closet. There was some construction going on next door and across... More 

Was this review helpful? Yes 4
Orlando, Florida
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Ok..we spent a week here this past week. We arrived after 4 pm (the stated check-in time) and there was only a parking lot view room avaiilable. "Stephanie" was nice but couldn't do anything. A manager, I believe it was "Ed", told us even though we were promised a mountain view, there is NO guarentee of a room--what??? Bad start... More 

Was this review helpful? Yes 1
Hermitage, Tennessee
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property was in a great location in Gatlinburg. Easy to get in or out of the property, had ample parking. Stayed in 2bdrm with next door 1bdrm. Both units were in excellent condition. Both units had all the convienences of an apartment. Kitchens were furnished and if you didn't have a cooking item, then all you needed to do... More 

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Gainesboro, TN 38562
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love coming to Smoky Mountain Holiday Inn Club vacations. We always enjoy our stays here. Everyone is so helpful and have great ideas of places to go and also places to eat. Chastity was great. She always greeted us whenever we were coming or going and showed interest in what we were doing. We enjoyed talking with her. We... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

I recently was suprised by my husband with a 2 night, 3 day stay in Gatlinburg! When we first arrived my friends and I were immediately greated by overnight security (Tyler)..due to our late night check in. He checked us in quickly and gave us intructions for parking. Tyler also suggested some great places for us to visit during our... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hands down the best stay I have EVER experienced in Gatlinburg! Upon arriving we were immediately greeted by Tyler (overnight security) in the front Lobby. After checking in, he gave my friends and I a detailed description of everything that could possibly be offered during our stay here. He was extremely polite and most definitely made us all feel very... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The suite was AMAZING, clean, and absolutely stunning! The staff was top notch, especially Tyler the midnight security/maintenance/go to guy for anything and everything! He made sure our trip was everything we wanted and more. We made requests and they were filled immediately. He made sure we got in safely since we checked in late and even brought extra pillows.... More 

Was this review helpful? Yes 2
Gatlinburg, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an outstanding time. The one Bedroom suit suite was clean and a home away from home. Everything you need and a hole lot more! Going to their Galveston Texas Resort next. The whole family can't wait!

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for reviewing your stay with us Jeff J, I am tickled that you found everything to your expectations! I hope you and the family has an even better time at Galveston, but don’t y’all forget us! Come back and stay with us again real soon. Don Ward More 

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