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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

3.0 of 5 404 Historic Nature Trail, Gatlinburg, TN 37738
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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643 reviews from our community

Traveler rating
    444
    133
    36
    10
    20
See reviews for
296
211
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greeneville, Tennessee
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What a great place to stay... Every employee was friendly... First class all the way... Very clean... We stayed in a 2 bedroom villa that would sleep 8 with all kinds of room for everyone. Just a short walk from the middle of Gatlinburg. I will be booking this room again for the end of next month. The best thing... More 

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Jeremy G, thanks so much for taking time to review your recent stay with us! I am tickled that you enjoyed your stay. Please do come back and see us as many times as possible. Don’t forget to let us know your expectations for your next visit. I am not sure if you are aware, we have a grocery service... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This Smoky Mountain resort is a nice place, with clean, spacious rooms. The location is very convenient to local restaurants, shopping and entertainment. Staff was friendly and helpful. I would definitely stay here again.

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for taking time to review your stay with us Ruth463. I am really glad that you found everything in order and enjoyed your stay. Our main goal is to give ALL our guest a great vacation experience, by meeting and even exceeding their expectations. I look forward to seeing y’all again as your travels bring you back our... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

I was very pleased with my stay. They had clean rooms and great customer service. What we really enjoyed was the spacious villa. It was home away from home. I would recommend it to anyone! Right in the heart of downtown Gatlinburg.

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Now that’s like music to our ears Samantha M. It tickles me so to hear how much you enjoyed your stay. I hope it will be the first of many more to come, as you know there is a vast selection of adventures waiting for our guest here in the Smoky Mountain area, safe travels. Don Ward More 

Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in Gatlinburg at the Holiday Inn Smoky Mountain resort and I am here to report it is a very nice place. Rooms were very, very clean. Living room was comfortable. Kitchen was decent enough even though we didn't use it. Staff was very friendly. A little pricey, but at least we felt like we got our money's worth. Will... More 

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Sportscribe62, I am real happy that you enjoyed your stay with us. I am truly humbled and honored that we have earned your return visit, when you make your reservation make sure to let us know, we will work very hard, not only to meet your expectations ,but we will try like the devil to exceed them! I hope to... More 

Chapin, South Carolina
Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was or 2nd trip to the resort. Our last visit was 5 years ago, and we had great experiences both times. We are owners at their "sister resort" in Myrtle Beach, but tend to use our timeshare points to go to different places. I'm happy to say that the Holiday Inn Club resorts are by far the nicest that... More 

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Wow, LauraW, your review pretty much sums up our passion here at HICV Smoky Mountain Resort. Please come back and see us again real soon. I promise to continue to work real hard, so you will find a “Excellent Property and Staff” on your 3rd visit . Safe travels to you and your family .Don Ward More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am a current owner at this property and have been for several years. Back in the summer, we had a very bad experience there, that couldn't and wouldn't be resolved by management. We finally decide to go back and give it another shot last week. After checking in at the front desk, we get our keys put the luggage... More 

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Randy W,I am sorry we were not able to meet your expectations on your recent stay with us. I always want to meet and exceed all my guest expectations,any issues presented to the front desk or management staff are addressed immediately in a timely and effective mannor. All you have to do is inform us of the situation and we... More 

Vicco, Kentucky
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I went on this trip almost exactly one year ago, Jan 2014. She is a semi-professional skier. It was my first time. We went as a promotion to stay at the Vacation club. The holiday inn vacations club was amazing!! They were by far the nicest guest services folks we have ever met. They were just so... More 

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Eastboundlove, I am so happy y’all had such a great time .I am excited to hear you are coming back to see us. You are welcome to contact me or any of our front desk staff to make sure we know your expectations, so we can work very hard to meet and exceeded them even better than your last visit.... More 

Columbia, Tennessee
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in a 3 bedroom lock out. We took my parents so they had the one bedroom and we had the 2 bedroom. It was great! We were together but they had their privacy and we had ours. It was very clean and very nice. Great location. You could walk to downtown Gatlinburg very easily. I would definitely stay... More 

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for your review of your recent stay with us Lovetotravel0824, I am really glad it was such a great time for y’all, please come back and see us again real soon. We will work real hard to make your next stay even better than the last, safe travels. Don Ward More 

Fletcher, North Carolina
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We wanted to have a quick getaway after the holidays before our son went back to college. Originally I had booked 3 nights through IHG hotels at this vacation property, but had to change it to 1 night at the last minute due to a follow-up medical visit for an injury that couldn't be rescheduled. I changed the reservation to... More 

Was this review helpful? Yes 4
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

57j2, thanks for taking time to review your recent stay with us, I hope everything went well with your follow up Dr. visit. Please do come back and visit us again real soon and plan on staying longer to enjoy our beautiful Smoky Mountains. We will work very hard to make sure we meet your expectations and even exceed them.... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was the most professional and especially Peter on the evening shift. He was over the top even before we arrived. Everyone made it a great week. Location is easily walking distance to everything. One thing I would add in the rooms is a foot ottoman for the chair by fireplace and a pole lamp by that same chair... More 

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

VentiaY, I love to hear that phrase, as that is our main focus here…to exceed our guest expectations and provide them a great experience every time you stay with us time and time again. I hope to see y’all again real soon. Don Ward More 

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Hotel Summarization (Beta)

What travelers say

  • Very clean(18)
  • National Park(7)
  • Very nice(5)
  • Indoor pool(4)
  • Living room(4)
  • Short walk(3)
  • Hot tub(3)

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
Number of rooms: 108
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#4 Family Hotel in Gatlinburg
#8 Romantic Hotel in Gatlinburg

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