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All 86 Gatlinburg hotels

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

3.0 of 5 Resort   |   404 Historic Nature Trail, Gatlinburg, TN 37738
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Ranked #6 of 86 hotels in Gatlinburg
Certificate of Excellence 2013
A recent review
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500 people have reviewed this hotel

Traveler rating
    350
    101
    26
    5
    18
See reviews for
236
165
5
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Orange, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I was very disappointed with the room decor that they had changed out. It no longer reflected the atmosphere of being in the Smokey Mountains. That is one of the things that sold us on this hotel when we bought the timeshares. It used to truly reflect being in the Smokey Mountains and always had a comfy coming home kind... More

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Hanceville, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we checked in, it was quick and professional. We were given great information and had everything ready for us to check in. It was very clean, well equipped and ready for a family to stay. I was impressed with the location and how quiet it was. We were within walking distance to downtown Gatlinburg, across the street from the... More

Was this review helpful? Yes 1
Columbia, Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Sometimes you trade quality accommodations for convenience in Gatlinburg. Not here though. The facilities are great and within walking distance of all the shops. We are timeshare owners with the Holiday Inn company via a Florida resort and we are never disappointed. I was anxious to see what they had in store for us in Gatlinburg because so many of... More

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Biscayne National Park, Florida
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I just returned from a week stay at this wonderful resort. We arrived a bit early on our check in day yet our room was ready. Checking in with Bobbi Jean was a pleasure. She is what those of us used to staying at Disney resorts would be classified as making our trip "magical". She - and... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for spending your valuable vacation time with us JaneyA, I can only hope that ya’ll enjoyed staying with us as much as we enjoyed having ya’ll. I must agree the passion Bobby Jean and really my whole staff has for “loving” our guest is quite “magical”. I want you to know that you and your family will always... More

Loretto, Tennessee
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family loved this resort! All of the workers were extremely friendly and helpful. The only negative things I can report about were the lack of closet space, cold indoor pool, and too much chlorine in the pool and hot tub. The rooms were excellent! It was such a luxury having a full kitchen and washer and dryer in our... More

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

EmmyK, I can’t express how thankful I am that ya’ll choose to stay with us! I will check into the pool chemicals and water temperature right away! I am sorry that you found these distractions during your stay. On your next visit make sure to let us know immediately of anything that would cause you to have a less than... More

Elkhart, Indiana
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My girlfriend and I along with another couple stayed here for 5 nights in a two bedroom. The accommodations and facilities were nice and relatively clean. The desk staff/concierge were great, most notably Shonda, who is awesome! We did the "hour long" presentation on the time share process to get cheaper tickets. The actual presentation ended up taking closer to... More

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for your review of your recent stay with us Mjwalsh249. I am happy that we were able to meet your expectations even with the not so good issues you encountered. I do apologize that you had to experience them. My team does get a little passionate from time to time. We do try very hard to get all our... More

Memphis, Tennessee
Senior Contributor
37 reviews 37 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My girlfriend and I had the pleasure of staying here for a week in early March. First, the staff is excellent. Every staff member we encountered during our stay always asked us how we were doing and if we were enjoying our stay. Always wanting to know if they could get us anything or improve our stay in someway. Bobbie... More

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Yes sir rpc_2013 I am on top of the ceiling outside our unit entries, each ceiling will be cleaned and re painted by the end of May 2014. It tickles me that you enjoyed your stay so and that ya’ll were able to experience firsthand the passion my team has for creating truly memorable experiences for our guest. I certainly... More

Newburgh, Indiana
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a cheer competition. The staff was so welcoming! The rooms were first class, spacious and very, clean! Loved our balconies and our view. We will be back for sure! The breakfast restaurant across the street is the very best! It's a must! The price was very very reasonable and I feel like it was on the lower... More

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Wow! Thanks travelmomof5, now that is the type of cheering we love to hear! I am so happy you and the girls had such a good time with us. I hope ya’ll did well in the competition. Yes The Log Cabin Pancake House is the very best. I hope to see y’all before next year’s completion ,come back this summer... More

Wilder, Kentucky
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a weekend trip in March 2014. We arrived at the resort and we were all welcomed warmly by the front desk. The check in was very easy and fast but the only thing we didn't like was the attempt to sign up for the time share program but it didn't deter our weekend at all. The... More

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for such a nice review of your recent stay with us DannyT. I hope that we did earn your business for your return trip in the fall, I promise if you stay with us on your return visit we will work very hard to make it as good if not better than the last. You experienced my teams’ passion... More

Royal Palm Beach, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I bought a latitude package from them. From that point on the customer service stopped. It’s cheaper to book a room online. Room was pending for over a month. Not able to reserve room with package even when rooms were available online. Facilities were great, but would have been happier without the red tape associated with the latitudes package. Do... More

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Nun_ya246, I am sorry that we were not able to deliver the experience for you that we work so hard to deliver to ALL of our guests. I wish you would have contacted me during your stay I would have tried to make lemonade out of the lemons you felt you were given. You are always welcome to rent from... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(23)
  • Very clean(22)
  • National Park(17)
  • Indoor pool(12)
  • Main drag(11)
  • Full kitchen(11)
  • Bedroom villa(11)
  • Living room(11)
  • Friendly and helpful(10)
  • Short walk(9)

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Gatlinburg
#3 Family Hotel in Gatlinburg
#4 Business Hotel in Gatlinburg
#6 Top resorts Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
Official Description (provided by the hotel):
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you re ready for sites, you need only walk through the gates of the resort and you re in downtown Gatlinburg, where you can enjoy the area s best dining & shopping. If you are looking for fun adventures for the family, you ve come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don t forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg

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