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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

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404 Historic Nature Trail, Gatlinburg, TN 37738
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1 room 1 adult
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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755 Reviews from our TripAdvisor Community

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Fries, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We have stayed at this resort several times in the past. This by far was the WORST!! First of all, we signed up for the time shared tour (my husband's idea). We assumed we would be staying here but had to pay extra to upgrade...interesting as they are trying to sell time shares for THIS property. Then when we checked... More 

Helpful?
1 Thank Lyndsey E
Nashville
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, this property is in a major construction project. On arrival we found our room would be facing the construction area and requested to be moved further back in the property. Our request was met by Julie at the front desk, who was very pleasant and helpful. We were then sent across the lobby to get our parking... More 

Helpful?
2 Thank 1skinluvver
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're happy to hear that there were so many things you enjoyed about your stay at Smoky Mountain Resort, including your clean, well-appointed, and well-supplied unit, and amenities. We make every effort to notify guests about the construction activity in advance, and to keep unit assignments as far away from the noise as possible. We're glad that we were able... More 

Fort Myers, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My second time visiting the Holiday Inn club vacations resort in Gatlinburg Tennessee with family this place is beautiful I want to give a special thanks to Billie Jean for making our vacation as wonderful as it was the place is beautiful very clean is close to everything walking distance everyone is so helpful and friendly just a great wonderful... More 

Helpful?
Thank Weeks Love W
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're delighted to hear that you found your stay at Smoky Mountain Resort to be memorable and convenient. Your kind comments about Billie Jean are much appreciated, and we will be sure she she recognized for her great service! We hope you'll come to see us again soon for more beautiful mountain scenery and warm hospitality! Thanks for your great... More 

Trivoli, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice, very clean, great service. They were adding new rooms but the construction should be done soon. We will be back. We have stayed in the 2 bed room suite both times because it has an awesome master bedroom with a whirlpool bathtub. Very close to downtown easy walk to restaurants and shops.

Helpful?
Thank Craig E
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're always delighted when our guests come back for repeat visits to Smoky Mountain Resort! Thanks for enduring the construction - we're very excited about the new offerings we'll have as a result. We hope that the third time will be a charm -- see you soon! Thanks for the great feedback! More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed two nights in a one bedroom villa. Living room with a fireplace and a small kitchen. We had lots of room for the two of us. The bedroom an bathroom were very large and very clean a great place to stay.

Helpful?
Thank A TripAdvisor Member
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're happy that you found us at Smoky Mountain Resort and enjoyed your stay! It's always our hope that the quality and comfort of our accommodations will only be surpassed by the warm hospitality of our staff! We hope you'll come back to see us again when you can stay longer! Thanks for your kind comments! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Everything was great. The room was spacious yet had a cozy feel to it. The kitchen was fully equipped and had pretty much everything you would need. It really made you feel at home. The location was fantastic. Our room faced the back of the resort, so our balcony had a good view of the mountains in the distance, but... More 

Helpful?
1 Thank Misty P
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Congratulations on your 4 years! We're honored that you spent such a special time with us at Smoky Mountain Resort. It sounds like the location, attractions, and amenities exactly fit the bill. We hope you'll think of us again for a future trip, whatever the occasion! Thanks for the great review! More 

2 reviews
5 of 5 stars Reviewed January 3, 2016 via mobile

We truly enjoyed our stay. The resort staff were excellent...friendly, accommodating and effecient. Loved our rooms and convenience to downtown Gatlinburg. Looking forward to seeing the new addition of signature rooms and the new water feature.

Helpful?
Thank Sandy H
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for letting us be a part of your Christmas celebration at Smoky Mountain Resort! We look forward to the new amenities and even grander accommodations to come! We hope you'll be back soon. Thanks for your great comments! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

I was in Gatlinburg for a conference & a colleague and I shared a 2 bedroom villa. Our price was the same amount it would've been for each of us to have gotten our own individual standard rooms at other hotels in Gatlinburg. We each had our own bedroom & bathroom, plus we shared the kitchen & living room. There... More 

Helpful?
Thank Shanna C
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're thrilled to hear that you so enjoyed your time at Smoky Mountain Resort! There is plenty to do in the area, and lots of comfort and fun on-site. We hope you'll visit again when it's for pure relaxation and fun! Thanks for the great review! More 

St. Louis
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

We've vacationed numerous times in Smoky Mtns/Gatlinburg the past two decades. We normally camp. This was our third "in town" stay. Must have passed this place a gazillion times. No idea how spectacular a place. Villas are enormous! We stayed in a two bedroom overlooking the creek. Nothing like being lulled to sleep by the sounds of nature and awaking... More 

Helpful?
2 Thank shy_kitten
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

We're delighted to hear that you enjoyed the spaciousness of your unit and the spectacular views at Smoky Mountain Resort! We can't take credit for the views or the sounds of nature, but we can certainly appreciate them! Our tour representatives are passionate about what they do, but you are certainly welcome to simply decline if you prefer not to... More 

Louisville, Kentucky
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015

Last year I reviewed this hotel on November 24th. This year, we visited again, exactly one year to the week from 2014. Again, for the most part, this is a good place except for a few minor inconveniences and I realize that "stuff" happens. They are going through an expansion of the facility and there is a lot of construction... More 

Helpful?
2 Thank Charles E
HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for your detailed feedback and comprehensive review! We're very glad to hear that your experiences were overwhelmingly positive. We know that unexpected issues can arise during any stay, and we try to address them quickly and completely. Pricing for our nightly stays varies by timing, season, rate type, and rental channel. We look forward to seeing you next... More 

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