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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

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404 Historic Nature Trail, Gatlinburg, TN 37738
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Review This Hotel

664 reviews from our community

Traveler rating
    463
    135
    36
    10
    20
See reviews for
299
220
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

The suite was AMAZING, clean, and absolutely stunning! The staff was top notch, especially Tyler the midnight security/maintenance/go to guy for anything and everything! He made sure our trip was everything we wanted and more. We made requests and they were filled immediately. He made sure we got in safely since we checked in late and even brought extra pillows.... More 

Was this review helpful? Yes 1
Gatlinburg, Tennessee
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an outstanding time. The one Bedroom suit suite was clean and a home away from home. Everything you need and a hole lot more! Going to their Galveston Texas Resort next. The whole family can't wait!

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for reviewing your stay with us Jeff J, I am tickled that you found everything to your expectations! I hope you and the family has an even better time at Galveston, but don’t y’all forget us! Come back and stay with us again real soon. Don Ward More 

Greeneville, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 2 nights in a 2 bedroom. Very nice space. What really made the trip was the staff. Everyone we encountered was friendly and very helpful. Love this place. Nice firepit outside with chairs and also a hot tub outside. Very nice on a cold night. It's a little way up a hill, but in the summer fir a small... More 

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Carleen W, WOW we are humbled that we were able to “make your trip”, please do come back and see us often! We will work real hard to always make your next trip better than the last. Don’t forget that we will be in construction, and we will do everything possible to insure that your experience will not be affected... More 

Florida
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel was clean, very friendly, and helpful. Met up with brothers and spouses. Hotel is in the center of the action. Can walk to main strip. Nearby Restaurants and attractions. Trolley pick up in front of hotel. Close to pigeon forge and naturally the smokey mountains. Great view from our room. Mountains and a creek. We had a three bedroom... More 

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for having your Sibling Reunion with us cgraz513; I am very happy that y’all enjoyed it so. I hope you will come back and see us soon and bring more of the family! Don Ward More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Holiday Inn Club Vacations was the best place yet that I've ever stayed! The 2 bedroom suite we were in was very clean, stocked with everything, great info in the room, 3 flat screens, blue ray player, fireplace was great , balcony was good size and view to downtown, space needle, sky lift was amazing ! I would recommend this... More 

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for your review of your recent stay with us Caromyn: we work very hard to receive comments such as yours. I promise we will work very hard to make your next stay even better than the last one. Make sure to let us know your expectations and anything we should do to WOW you even more. I hope... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Our stay was fantastic! My absolute favorite part was when Victor saved the day. 😊 The night before we left, my daughter couldn't find the bag of clothes that she had placed by the washer earlier in the day for me to wash when we got back. She had put ALL of her clothes that she had brought in a... More 

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Sophia R, I could not agree with you more, Victor is the “bee’s knees” around here. I am so proud of him, and happy you and your family were able to experience the passion he and the rest of my team have for taking care of our guest! Don Ward More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a time share deal, so the price was right. I can say that the staff was friendly and the rooms were all clean. I liked that the hotel and area were quiet. The hotel is adequate, nothing crazy, but if you are just in the room to stay and then go out to explore then the... More 

Was this review helpful? Yes 2
Biscayne National Park, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We recently returned from our 2nd time staying at this wonderful resort and were just as impressed as the first tine. Every staff member seems to go out of their way to be helpful - if you so much as pass them in the hall or on the elevator they will ask how you are enjoying your stay and if... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Five ladies stayed there during frigid icy winter storm. Lucky they let us checking in earlier and checking out a bit later. The staffs were wonderful! We definitely go back. Thanks Staffs & Crews :-)

Was this review helpful? Yes 1
Tennessee
Contributor
19 reviews 19 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this 2 bedroom villa at the last minute on Friday for Friday-Saturday night stay. Had the choice of mountain view or Gatlinburg strip view, we chose the mountain because there was a stream outside for tranquilly. Absolutely loved the room, and it was plenty big enough for two families to stay (total of 7 people, two couples and three... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very clean(16)
  • National Park(7)
  • Living room(4)
  • Very nice(4)
  • Hot tub(3)
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