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All 86 Gatlinburg hotels

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

3.0 of 5 Resort   |   404 Historic Nature Trail, Gatlinburg, TN 37738
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Ranked #6 of 86 hotels in Gatlinburg
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
19Watson Virginia Beach, Virginia
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503 people have reviewed this hotel

Traveler rating
    351
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    5
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237
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed yesterday NEW

Really had a great time - time share sales pitch was a bit over the top and way over priced. Very easy walk to all the fun in Gatlinburg! Unit was a 1 bedroom and very comfortable etc. We ate out for all meals but it was still nice to have kitchen stuff - we are fussy about coffee and... More

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Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We just returned from a girl's trip to Gatlinburg. The Holiday Inn Vacations Club was the perfect place for a group of 5 ladies to stay. We were in a two bedroom unit with a full kitchen and two full baths. Check in was easy, the front desk clerk was very polite, and we were in our unit within 15... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you and the “girls” for choosing to stay with us, 705phillygirl. I am excited that my team and property were able to meet your expectations. On your next trip ya’ll need to make sure to try the “pain killer” at Cheddars if you have not already yum! Yum! Let us know what expectations you have of your next trip... More

Brighton, United Kingdom
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed for one night, as this was a stop on our way home. I wish it had been for longer. The welcome we received was great and the advice about places to go and things to see was really useful. The room was wonderful - a villa with a lovely king bed, huge bath, full kitchen and living... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for staying the one night with us Flossloss, I am happy to hear ya'll enjoyed it so! I hope ya’ll will consider coming back and enjoying my beautiful Smoky Mountains. We will work very hard to make it a vacation experience you will never forget, and hopefully you will fall in love with this area as much as... More

Orange, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very disappointed with the room decor that they had changed out. It no longer reflected the atmosphere of being in the Smokey Mountains. That is one of the things that sold us on this hotel when we bought the timeshares. It used to truly reflect being in the Smokey Mountains and always had a comfy coming home kind... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

SherriD, I am really sorry that the updated room décor fell short of your expectations, going forward please let me know your opinion of what I can do to bring back the ”comfy coming home feeling” for you :as that is how I want each and every one of my guest especially my owners, to feel each and every visit.... More

Hanceville, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When we checked in, it was quick and professional. We were given great information and had everything ready for us to check in. It was very clean, well equipped and ready for a family to stay. I was impressed with the location and how quiet it was. We were within walking distance to downtown Gatlinburg, across the street from the... More

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for choosing to stay with us TAMARAM2537, It tickles me when I hear that we have been able to present the experience that we work so hard to give each and every one of our guest! I have to agree it gets no better than the Log Cabin Pancake House; I have the waist line to prove it.... More

Columbia, Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Sometimes you trade quality accommodations for convenience in Gatlinburg. Not here though. The facilities are great and within walking distance of all the shops. We are timeshare owners with the Holiday Inn company via a Florida resort and we are never disappointed. I was anxious to see what they had in store for us in Gatlinburg because so many of... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Hello SharonB, Thanks for taking the time to review your stay with us! Our main focus and goal here at HCVSmoky Mountain Resort is to provide our guest with an exceptional vacation experience. Taking care of our property is very important to the overall experience. We work very hard on preventive and up keep maintenance and will immediately correct any... More

Biscayne National Park, Florida
1 review
4 of 5 stars Reviewed 4 weeks ago

My husband and I just returned from a week stay at this wonderful resort. We arrived a bit early on our check in day yet our room was ready. Checking in with Bobbi Jean was a pleasure. She is what those of us used to staying at Disney resorts would be classified as making our trip "magical". She - and... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for spending your valuable vacation time with us JaneyA, I can only hope that ya’ll enjoyed staying with us as much as we enjoyed having ya’ll. I must agree the passion Bobby Jean and really my whole staff has for “loving” our guest is quite “magical”. I want you to know that you and your family will always... More

Loretto, Tennessee
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family loved this resort! All of the workers were extremely friendly and helpful. The only negative things I can report about were the lack of closet space, cold indoor pool, and too much chlorine in the pool and hot tub. The rooms were excellent! It was such a luxury having a full kitchen and washer and dryer in our... More

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

EmmyK, I can’t express how thankful I am that ya’ll choose to stay with us! I will check into the pool chemicals and water temperature right away! I am sorry that you found these distractions during your stay. On your next visit make sure to let us know immediately of anything that would cause you to have a less than... More

Elkhart, Indiana
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My girlfriend and I along with another couple stayed here for 5 nights in a two bedroom. The accommodations and facilities were nice and relatively clean. The desk staff/concierge were great, most notably Shonda, who is awesome! We did the "hour long" presentation on the time share process to get cheaper tickets. The actual presentation ended up taking closer to... More

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thanks for your review of your recent stay with us Mjwalsh249. I am happy that we were able to meet your expectations even with the not so good issues you encountered. I do apologize that you had to experience them. My team does get a little passionate from time to time. We do try very hard to get all our... More

Memphis, Tennessee
Senior Contributor
37 reviews 37 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 18, 2014

My girlfriend and I had the pleasure of staying here for a week in early March. First, the staff is excellent. Every staff member we encountered during our stay always asked us how we were doing and if we were enjoying our stay. Always wanting to know if they could get us anything or improve our stay in someway. Bobbie... More

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Yes sir rpc_2013 I am on top of the ceiling outside our unit entries, each ceiling will be cleaned and re painted by the end of May 2014. It tickles me that you enjoyed your stay so and that ya’ll were able to experience firsthand the passion my team has for creating truly memorable experiences for our guest. I certainly... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(22)
  • Very nice(22)
  • National Park(17)
  • Indoor pool(12)
  • Main drag(11)
  • Full kitchen(11)
  • Friendly and helpful(10)
  • Bedroom villa(10)
  • Living room(10)
  • Short walk(9)

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Family Hotel in Gatlinburg
#3 Romantic Hotel in Gatlinburg
#4 Business Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
Official Description (provided by the hotel):
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you re ready for sites, you need only walk through the gates of the resort and you re in downtown Gatlinburg, where you can enjoy the area s best dining & shopping. If you are looking for fun adventures for the family, you ve come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don t forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg

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