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All 86 Gatlinburg hotels

Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

3.0 of 5 Resort   |   404 Historic Nature Trail, Gatlinburg, TN 37738
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Ranked #7 of 86 hotels in Gatlinburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Betty L Morris, Illinois
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583 people have reviewed this hotel

Traveler rating
    409
    118
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276
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
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  • German first
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English first
1 review
2 of 5 stars Reviewed 4 days ago NEW

Husband priority member with Holiday Inn. We stayed here for our 21year anniversary. After a 5 heour drive to get there we were put in a room that had not been cleaned. No sheet on the bed and cushions off the furniture. Dirty bathroom and floors. We called the front desk and they moved us to another room but that... More

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Morris, Illinois
Top Contributor
54 reviews 54 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Belong to Holiday Inn Club and wanted to check out resort. We are Platinum members, but not treated as such here. We were only able to get two nights instead of 3. This isn't long enough in a resort area. Able to walk to nearby restaurants. You do need a car to go to Pigeon Forge for shows and Dollywood.... More

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Humble, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort was fantastic. Stayed in a 2BR villa, plenty of room for us and our traveling companions. Like being at home. Will definitely return, hopefully on the fall to see the Fall foliage. Troy the concierge, was so helpful in booking a zip line excursion. He made a great recommendation for zip lining. Time of my life! Entire staff... More

Was this review helpful? Yes 1
Levittown, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my families 2nd trip to this resort everything you need is there full kitchen, Jacuzzi tub,, tv in each room, fireplace. The staff is exceptional. The location is great you walk out of the resort and can head in any direction for something new to do. I would advise taking the ghost tour, have your children participate in... More

Was this review helpful? Yes 1
Kansas City
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely, but busy vacation property outside of the Great Smoky Mountain National Park. We rented the two bedroom villa for only one night, but it was just what we were looking for; roomy, comfortable and nicely decorated. Very family friendly with a large, well-maintained pool area. Our balcony was a great place to relax and plan our... More

Was this review helpful? Yes 1
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This the second time my wife and I stay in this Hotel / Vacation rental this one bedroom apartment , if you do not mind to cook the kitchen is ready for you with plenty of utensils. They have indoor and out door pool jacuzzi in the room and indoor , small gym , you can have your own barbecue... More

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I enjoyed our stay at the Holiday Inn resort. The weather was perfect. The resort is very comfortable and cozy. The staff was very helpful,friendly and accommodating. The resort is in a very good location. You can leave the resort and take a walk in any direction and find something new to do. Gaitlinburg is a very... More

Was this review helpful? Yes 1
2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband travels frequently for work and used to use Holiday Inn quite often. Once when he was booking, he was transferred and was told he "won a vacation package" as part of customer appreciation. He is from Germany and is not used to these ridiculous scams. He stays there so often that he genuiley believed that he was receiving... More

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was our second stay at this property. We were very impressed last year, and a little underwhelmed this year. I was disappointed with the cleanliness of the condo. I always bring Clorox wipes when I stay in a hotel or timeshare to clean as needed. The granite counter top in the bath disguised quite a bit of dirt/dust and... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Thank you for your review of your recent stay with us, novaraa. I sure do appreciate y’all coming back to stay a second time. It absolutely breaks my heart that we failed to provide exceptional, little lone adequate, cleaning of your condo. Your comments are heard and being corrected immediately. I wish you would have called me the moment that... More

Poinciana, Florida
Top Contributor
59 reviews 59 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are members of the HI club vacations and choose this spot for our 2nd week. A great choice. The hotel is really nice, rooms are great, facilities are great and two people stand out on the staff, that would be Bobbie Jean and Krisenda. They were both great, always had a smile and Bobbie Jean even remember us from... More

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HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review

Firefighter17, I always am happy to hear "a great choice" when it is about your stay with us! I agree with you Bobby Jean and Krisenda are both great examples of the passion my whole team has for taking care of ALL our guest and working hard to exceed their expectations. Please let me know any activities that you would... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(22)
  • Very nice(12)
  • Full kitchen(10)
  • Short walk(8)
  • Indoor pool(8)
  • National Park(8)
  • Living room(7)
  • Bedroom villa(6)
  • Friendly and helpful(5)
  • Hot tub(5)

Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Club Vacations Gatlinburg-Smoky Mountain 3*
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Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg

246 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
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Hotel Style
#1 Top resorts Hotel in Gatlinburg #2 Family Hotel in Gatlinburg #5 Romantic Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you re ready for sites, you need only walk through the gates of the resort and you re in downtown Gatlinburg, where you can enjoy the area s best dining & shopping. If you are looking for fun adventures for the family, you ve come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don t forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 
Number of rooms
109

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Club Vacations Gatlinburg-Smoky Mountain and other travelers.
2 questions
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21 days ago
21 days ago

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Questions? Get answers from Holiday Inn Club Vacations Gatlinburg-Smoky Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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