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Park View Inn Gatlinburg Downtown

2.0 of 5 200 East Parkway, Gatlinburg, TN 37738 (Formerly Howard Johnson Inn Gatlinburg Downtown)
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Park View Inn Gatlinburg Downtown
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Park View Inn Gatlinburg Downtown
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288 reviews from our community

Traveler rating
    36
    57
    78
    70
    47
See reviews for
124
113
4
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed yesterday NEW

First of all the staff was exceedingly helpful and friendly. We were checked in by Eric, who was very courteous and engaging, and my husband also complimented another young man who worked the desk, but I did not get his name. The rooms were clean and the location was fantastic-It is very easy walking distance to everything, and there are... More

Was this review helpful? Yes
Coeburn
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Good location. Being remodeled. Clean. But the beds were pretty uncomfortable. Had to walk up incline to rooms. Might be difficult for those who can't walk a lot. Good price but take sleep comfort into consideration if you have back problems.

Was this review helpful? Yes
Charleston, West Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

First off, I was lied to about my fireplace being a gas one by the woman at the front desk! I was livid because that was the main reason I booked here and the first room was pretty rough. I went in and the entire trip was saved by Eric!! I've never met someone so friendly and willing to go... More

Was this review helpful? Yes
Springfield, Missouri
1 review
4 of 5 stars Reviewed 3 weeks ago

Me and my Girlfriend visiited Nashville and then Gatlinburg, TN last week. Niether on of us had any idea where to stay so we went to hotels.com. There were not a whole lot of reviews made for this hotel so I figured it was either new or too small for social media. It was VERY NICE for the very low... More

Was this review helpful? Yes
Louisa, Kentucky
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Alright, I'm not one to complain, normally. Our stay at this so called hotel was disgusting. We were given room #427. First thing that went wrong, the key cards wouldn't work. I drive all the way back down the hill, get the cards reactivated, get back to our room, and the remodeling workers have a master key to all the... More

Was this review helpful? Yes 3
Williamsburg, Kentucky, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed there one weekend was overall pleased with the stay. However, I left my glasses there and immediately called them to ask if they had found them. They had told me that they had and would mail them to me on the next business day. After waiting several days without receiving them, I gave them a call back. The... More

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I don't know what it was like before, but there was a sign that said new management. We saw people painting and renovating, but they were not bothersome. The lady at the front desk was beyond nice. Our room was not ready at check in so she just moved us to an different room with all of our request in... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Eric was phenomenal he let us view the room before we decided if we wanted to stay since the reviews weren't so good. Renovation isn't bad at all once finished this place will be great. There just painting nothing loud or noisy. Our room was squeaky clean. We thoroughly enjoyed our jacuzzi suite with a great view. Our room had... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel was very dirty. There was hair ( the worst kind) in the tub. We staying one night of a three night stay and we were told we would not be charged for the other nights and when we got home and checked we were charged for all three nights. Do Not Stay Here!!!!

Was this review helpful? Yes 2
David-Coy, Manager at Park View Inn Gatlinburg Downtown, responded to this review

Thank you for taking the time to review your stay. As you know when you left we made note that the bathroom cleaning wasn't properly done. As for the overcharge, it takes 7-10 business days for the funds to be applied to your bank account. That has to do with the bank and is something that we have no control... More

Cincinnati, Ohio, United States
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here over the past weekend. After reading reviews, I was worried, but once we got there, those worries were gone. Yes, the place is dated, but they are currently renovating. The room was clean, and they send the comforters to be cleaned after each guest leaves. The beds were very comfortable. We had a slight problem with the... More

Was this review helpful? Yes 3
David-Coy, Manager at Park View Inn Gatlinburg Downtown, responded to this review

Thank you for taking the time to review your stay! We appreciate you being a valuable customer and we are pleased that we were able to fix everything to make your stay as comfortable as possible. We are working hard to get the minor renovations out of the way so when January comes around we can start all the major... More

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Additional Information about Park View Inn Gatlinburg Downtown

Address: 200 East Parkway, Gatlinburg, TN 37738 (Formerly Howard Johnson Inn Gatlinburg Downtown)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Park View Inn Gatlinburg Downtown 2*
Number of rooms: 102
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Also Known As:
Howard Johnson Hotel Gatlinburg
Howard Johnson Gatlinburg
Gatlinburg Howard Johnson

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