This hotel is close to all of the attractions, my husband and I parked and walked everywhere except SMNP. It was clean and everyone we came in comtact with was pleasant and helpful. They just get a state of the art fitness center that is free to people staying at the hotel. (If you don't stay you can pay a... more

I filled-out an on-line survey (from the corporate office) which included a section where I also typed-in a personal message to management. It's been almost 3 weeks & I never heard back from anyone ... no apology, nothing!!! I WAS EATEN-UP BY BED BUGS!!!! Never had this happen before ... didn't realize til after I checked-out ... thought it was... more

Upon arriving in Gatlinburg, I went to the motel I had originally booked. Needless to say, we didn't stay there! Went right down street to Howard Johnson. My husband walked right in got a room for 76 a night. Was given exact directions on how to get to our room. The room was very nicely decorated and laid out. The... more

Ahh, I recall this hotel as being rather old, we walked into the front lobby, and it seemed nice. We got our rooms, two which were supposed to be connected by a door, which weren't. A short self tour of the room was rather funny, seeing the chain locks attached to the door trim, which was falling of the wall,... more

Well, the price was right ... Should have known that customer serrvice wouldn't be a priority though - we called before we left home to find out if they took American Express traveller's checks as payment. The person who answered the phone didn't know, put us on hold while she went to find out, and then said that they did.... more

My husband and I stayed there last fall and it was horrible. The room was not clean, there was a gap around our door, and the noise from the trash being emptied from the bins in the wee hours of the morning was horrid. The front desk clerk was nice, but the bathroom in the lobby had broken stalls and... more

We stayed for a family get away during the rod run car show April 17 - 20th. Great price, rooms have been redone and updated. Very friendly staff. Pool was great. View of downtown Gatlinburg was awesome even better at night. Would go back anytime. Was 1 block off main road and only noise was when a ambulance went by.... more

I stayed at this hotel in Aug 2008 with my disabled son and sister and it was awful. The first room we were in had non-working lights and we had to be moved to another room. The second room was nasty, with gum on the shower curtain, stains on the carpet, dust on the furniture, and filth on the towels.... more

We were Looking for an affordable hotel price when we stayed at Gatlinburg for a one night mini-getaway. This HOJO offered the best rate, so we took a chance. It was clean enough, but really showed its age. The furniture was beat up and scratched, and the bathroom was really dated. The ceiling was stained, and if you are over... more