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Hotel class 2.0 of 5
200 East Parkway, Gatlinburg, TN 37738
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Reviews you can trust

83% Do not recommend
2.5 of 5 stars 20 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
TheFisherKing91   1 contribution
Georgia
Nov 6, 2009 | Trip type: Couples

I filled-out an on-line survey (from the corporate office) which included a section where I also typed-in a personal message to management. It's been almost 3 weeks & I never heard back from anyone ... no apology, nothing!!! I WAS EATEN-UP BY BED BUGS!!!! Never had this happen before ... didn't realize til after I checked-out ... thought it was... more

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4 of 5 stars
alleysmom   5 contributions
Cleveland, TN
Sep 15, 2009 | Trip type: Couples

Upon arriving in Gatlinburg, I went to the motel I had originally booked. Needless to say, we didn't stay there! Went right down street to Howard Johnson. My husband walked right in got a room for 76 a night. Was given exact directions on how to get to our room. The room was very nicely decorated and laid out. The... more

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2 of 5 stars
Master_Skitelz   1 contribution
Wisconsin
Aug 11, 2009 | Trip type: Family

Ahh, I recall this hotel as being rather old, we walked into the front lobby, and it seemed nice. We got our rooms, two which were supposed to be connected by a door, which weren't. A short self tour of the room was rather funny, seeing the chain locks attached to the door trim, which was falling of the wall,... more

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2 of 5 stars
trentgrad905   4 contributions
Welland, Ontario
Jul 20, 2009 | Trip type: Family

Well, the price was right ... Should have known that customer serrvice wouldn't be a priority though - we called before we left home to find out if they took American Express traveller's checks as payment. The person who answered the phone didn't know, put us on hold while she went to find out, and then said that they did.... more

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1 of 5 stars
Ride4life   1 contribution
NC
Jul 5, 2009 | Trip type: Couples
2/3 found this review helpful

My husband and I stayed there last fall and it was horrible. The room was not clean, there was a gap around our door, and the noise from the trash being emptied from the bins in the wee hours of the morning was horrid. The front desk clerk was nice, but the bathroom in the lobby had broken stalls and... more

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4 of 5 stars
snbnorris21   6 contributions
Indiana
Apr 24, 2009 | Trip type: Family

We stayed for a family get away during the rod run car show April 17 - 20th. Great price, rooms have been redone and updated. Very friendly staff. Pool was great. View of downtown Gatlinburg was awesome even better at night. Would go back anytime. Was 1 block off main road and only noise was when a ambulance went by.... more

Management response from
HoJoGatMgr, Manager

Thank you so much for taking the time to compliment Howard Johnson in Gatlinburg, TN. I took over this property in August and we have made many property improvements, such as a newly resurfaced pool and spa. I take great pride in the professional staff we have put together, and it is our goal to make Howard Johnson customers Happy!...

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1 of 5 stars
rdrenoll   4 contributions
Indiana
Oct 27, 2008 | Trip type: Family
3/3 found this review helpful

I stayed at this hotel in Aug 2008 with my disabled son and sister and it was awful. The first room we were in had non-working lights and we had to be moved to another room. The second room was nasty, with gum on the shower curtain, stains on the carpet, dust on the furniture, and filth on the towels.... more

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2 of 5 stars
seasonedtravel075   5 contributions
Kentucky
Jul 21, 2008 | Trip type: Family
2/2 found this review helpful

We were Looking for an affordable hotel price when we stayed at Gatlinburg for a one night mini-getaway. This HOJO offered the best rate, so we took a chance. It was clean enough, but really showed its age. The furniture was beat up and scratched, and the bathroom was really dated. The ceiling was stained, and if you are over... more

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1 of 5 stars
TRAVELINGFs   2 contributions
Roanoke, VA
Jul 17, 2008
3/3 found this review helpful

My family and I (kids ages 2 and 4 at the time) stayed there a couple of years ago. We were accused of stealing the pillows and comforter from the bed. We always bring our own pillows because hotel pillows in general give me the creeps. We had to dispute the $100 charge on our VISA. We eventually won our... more

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1 of 5 stars
joshinnorthGA   10 contributions
North Georgia
Jun 9, 2008
2/2 found this review helpful

This hotel is horrible. I paid way to much for the nastiest room I have ever seen. Very foul odor in room, had to change rooms at the reluctance of the management. I would not stay here again for anything, but would happily recommend it to my worst enemies and dogs. more

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Howard Johnson Inn Also Known As

  • Howard Johnson Hotel Gatlinburg
  • Howard Johnson Gatlinburg
  • Gatlinburg Howard Johnson
Address: 200 East Parkway, Gatlinburg, TN 37738
Gatlinburg Hotels Howard Johnson Inn
2.5/5.0
20