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All 86 Gatlinburg hotels

Terrace Inn on the Water

2.0 of 5 Hotel   |   396 Parkway, Gatlinburg, TN 37738
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Terrace Inn on the Water
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Ranked #82 of 86 hotels in Gatlinburg
  • Overview
  • Reviews (27)
  • Photos (7)
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27 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

Horrible!!! Do not stay!!! It's an old run down motel and not worth a penny!! The carpet is so old and stained that you need to wear shoes. The locks and doors are not safe and secure. The bed is completely wore out and couldn't even trust if the sheets were cleaned. Nothing in this motel was new and the... More

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Weatherford, Texas
Top Contributor
58 reviews 58 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked my room in a hurry and then read all the reviews... If I'd still had a window to cancel my reservation I would have, but since there was no time left we went and just expected the worst. Maybe it's because of the horrible reviews that I was actually pleasantly surprised by the cleanliness of our room. The... More

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Kingsport, Tennessee
1 review
1 of 5 stars Reviewed July 28, 2014

A few friends and I booked the room here because of location. We get there and check-in only to be pissed. The pool was not working, we found blood on the sheets, floor and mattress. We found bugs in our beds then duck tape on everything. This place charged us each $90 for a POS room. Had to call our... More

Was this review helpful? Yes 1
Statesville, North Carolina
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 23, 2014

The last time we were in Gatlinburg we stayed at the Terrace as we always do. We rented one of the cabins by the river. They are small and a little rustic,just what I look for. They have good comfortable beds,cable,heat and air,swimming pool,but most of all,the sound of the river running by your porch. Open the windows and allow... More

Was this review helpful? Yes 3
Lancaster, Ohio, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 29, 2013

while we were staying at the Terrace Inn on the water, in Gatlinburg, our digital camera was stolen from our suitcase. Room was comfortable, but badly in need of remodeling: outside chairs had broken seats, inside doors were dirty and needing paint, etc. We used to stay there when there were two gentlemen that ran the hotel, but now there... More

Was this review helpful? Yes 4
Vandalia, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2013

We were disappointed from the very beginning: had to wait 3 - 5 mins for hot water in the sink, the bottom sheet was not a true buttom sheet....it was a top sheet and the bed was made backwards, the heater was so loud we couldn't sleep, so we bundled up and slept in the cold, our room was not... More

Was this review helpful? Yes 1
Bunbury, Australia
Top Contributor
93 reviews 93 reviews
26 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed October 11, 2013

Were pretty easy going people, so if we pay a very cheap price then we expect that the room wont be that good. The room was clean and that's about all I can really say about this establishment. Yes its on the water and that part was ok too. Bed sheets were made for a different size bed I am... More

Was this review helpful? Yes 1
North Myrtle Beach, South Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 12, 2013

We wanted to stay in the heart of Gatlinburg where we didn't need to drive, that's the best thing about it. The room is not clean, it smells and the bed doesn't even have fitted sheets, just one flat sheet that hangs barely over the edge of the mattress. Our beds were not even made on the second day, but... More

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Paducah, Kentucky, United States
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 4, 2013

we stopped in at this hotel on a road trip all the others were full. we get our room 117 and the first this wrong is it was so hot in our room we couldn't breath, turn on the air and it blew out warmish air . i went to use the rest room and notice a shower curtain in... More

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20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 5, 2013 via mobile

We stopped in and asked about rates. The person ar the desk gave us 2 keys to let us check out a cabin and a hotel room before committing. We decided to stay in the cabin and they gave us the whole thing for the price of one of the rooms as posted. This is not a luxury hotel but... More

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Additional Information about Terrace Inn on the Water

Address: 396 Parkway, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Terrace Inn on the Water 2*
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Also Known As:
Terrace Inn On The Water Hotel Gatlinburg

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Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Official Description (provided by the hotel)
Under New Management! Newly Renovated! 12 Hotel Style Rooms! 6 Cabin Cottage Rooms! Every Room has a Balcony Over the Water! Everything new in and outside of rooms! Just reopened in March of 2009 with major updates to the property! ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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