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Terrace Inn on the Water

396 Parkway, Gatlinburg, TN 37738
Hotel amenities
Terrace Inn on the Water
Best prices for: 1 room 1 guest
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Ranked #79 of 88 Hotels in Gatlinburg
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30 reviews from our community

Traveler rating
    3
    3
    5
    6
    13
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15
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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livingstion
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From other reviews was expecting bad was surprised to really like it.The outside looked rundown so when we went in the room were surprised yo find it clean and comfortable.The balcony was the best rtigjt on top of the river you cvoud hear it all night loved that part it is a older hotel not perfect some drafts but the... More 

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TerraceInn1, Manager at Terrace Inn on the Water, responded to this review

Glad to hear you liked our hotel. We will continue working and making the exterior better for the guest. As well as improving the interior rooms and keeping them clean so you can enjoy the great view of the water from the balcony. Thanks for staying with us! More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 19, 2015

This is the motel I used to stay at with my family and grandparents when a child. I am now 52. We had never stayed in the cabins, only in the motel part. I used to daydream about being all grown up and staying in one of the cabins with my own family, so when we had to be in... More 

Was this review helpful? Yes 3
Carolina Beach, North Carolina
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2014

This is "our place" for my wife and I. We've been here many times over the years since 1999, and it was very special. First thing is the "cottages" are very tiny and not your typical overnight stay. You feel like you are in a little cabin in the mountains with a stream running right next to you. The bed... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 31, 2014

Horrible!!! Do not stay!!! It's an old run down motel and not worth a penny!! The carpet is so old and stained that you need to wear shoes. The locks and doors are not safe and secure. The bed is completely wore out and couldn't even trust if the sheets were cleaned. Nothing in this motel was new and the... More 

Was this review helpful? Yes 1
Weatherford, Texas
Top Contributor
94 reviews 94 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 3, 2014

I booked my room in a hurry and then read all the reviews... If I'd still had a window to cancel my reservation I would have, but since there was no time left we went and just expected the worst. Maybe it's because of the horrible reviews that I was actually pleasantly surprised by the cleanliness of our room. The... More 

Was this review helpful? Yes 1
Kingsport, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

A few friends and I booked the room here because of location. We get there and check-in only to be pissed. The pool was not working, we found blood on the sheets, floor and mattress. We found bugs in our beds then duck tape on everything. This place charged us each $90 for a POS room. Had to call our... More 

Was this review helpful? Yes 2
Statesville, North Carolina
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 23, 2014

The last time we were in Gatlinburg we stayed at the Terrace as we always do. We rented one of the cabins by the river. They are small and a little rustic,just what I look for. They have good comfortable beds,cable,heat and air,swimming pool,but most of all,the sound of the river running by your porch. Open the windows and allow... More 

Was this review helpful? Yes 3
Lancaster, Ohio, United States
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 29, 2013

while we were staying at the Terrace Inn on the water, in Gatlinburg, our digital camera was stolen from our suitcase. Room was comfortable, but badly in need of remodeling: outside chairs had broken seats, inside doors were dirty and needing paint, etc. We used to stay there when there were two gentlemen that ran the hotel, but now there... More 

Was this review helpful? Yes 5
Vandalia, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2013

We were disappointed from the very beginning: had to wait 3 - 5 mins for hot water in the sink, the bottom sheet was not a true buttom sheet....it was a top sheet and the bed was made backwards, the heater was so loud we couldn't sleep, so we bundled up and slept in the cold, our room was not... More 

Was this review helpful? Yes 1
Bunbury, Australia
Top Contributor
129 reviews 129 reviews
29 hotel reviews
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed October 11, 2013

Were pretty easy going people, so if we pay a very cheap price then we expect that the room wont be that good. The room was clean and that's about all I can really say about this establishment. Yes its on the water and that part was ok too. Bed sheets were made for a different size bed I am... More 

Was this review helpful? Yes 1
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