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All 86 Gatlinburg hotels

Hilton Garden Inn Gatlinburg Downtown

3.0 of 5 Hotel   |   635 River Road, Gatlinburg, TN 37738
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86%
Ranked #6 of 86 Hotels in Gatlinburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Marcia L Southside, Alabama
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825 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southside, Alabama
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Hilton Garden Inn was a great place to stay. Good location right off the Parkway. Close proximity to many restaurants, OberGatlinburg, Skylift, shops and the Convention center. The trolley stops directly across the street from the hotel. The room was clean and comfortable. We had one problem with a rattle in the refrigerator but contacted the assistant manager, Eric... More

Review collected in partnership with Hilton Garden Inn

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Pickens, South Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

Where to start? We had an AWESOME stay here. We were up from SC just for one night to celebrate my birthday and our anniversary. We Enjoyed the hotel bar immensely! Colby was our bartender and was WONDERFUL! We ended up staying down there with her for two hours. The night manager was great, a cook (tall older man) that... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is beautiful. I liked the way one did not have to pass the registration desk each time we got off the elevator. I had been told by a family member it was good, and the hotel certainly was. When we asked for additional towels, we were given a bundle. We enjoyed the solitude at the fire pit. The... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Texarkana, Texas
Top Contributor
152 reviews 152 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hilton Garden Inn is in a perfect location; close enough to walk up to the main drag and far enough away to have a peaceful night's sleep. Beautiful hotel and all the amenities you expect from Hilton. Hotel also has free parking which is a plus.

Was this review helpful? Yes 2
La Jolla, CA
Top Contributor
68 reviews 68 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sorry it took so long to write this review, but this was a wonderful stay! From the clerks at the front desk, to housekeeping, to room service...everyone was soooo nice and everything sooooo clean. It was also nice that it was off the main street, but it was still by everything. Couldn't get a better location. Thanks for a great... More

Was this review helpful? Yes 1
Burke, Virginia
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband booked us the suite with a jacuzzi and fireplace for our babymoon. It was awesome! The room is a good size and most importantly, clean. I highly recommend the room for a romantic getaway. The hotel is located away from the noisy street but still within walking distance to restaurants and attractions. The private lounge with cookies and... More

Was this review helpful? Yes 1
Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Thank you for choosing to stay wtih us JSeagroves. I'm glad to see that you had a great romantic getaway with us. I love to know that we can be trusted to give you that experience you want. I hope that we will continue to be your first choice for many more trips back to this area. I think our... More

Knoxville, Tennessee
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked for a one night stay for my husband and I. We live close to gatlinburg but it was nice to be able to stay overnight have a few cocktails and not worry about the drive home. We loved how it's on the backside of the parkway so it's quiet but still right in the middle of everything gatlinburg offers.... More

Was this review helpful? Yes 1
Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello Murphysmmomma, thank you for choosing to stay with us for your getaway. I'm thrilled that you had a great stay with us and that you enjoyed the many, great, aspects that our hotel has to offer. We want to make sure you have the best experience possible no matter what brings you to this area. I hope that you... More

Midland, Michigan
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We made a great choice to stay at this hotel for our first trip to Gatlinburg. The room was nicely appointed and very clean. Our days were spent in the Nat'l Park, and the hotel is very close to the entrance, which is so beneficial. Being within walking distance to restaurants & attractions, but not having to be right in... More

Was this review helpful? Yes 1
Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Thank you for your most recent stay with us RTMich. I am so glad to see that you had a great stay with us and that you were able to really enjoy what makes this area special, the National Park. I always will tell guests that if you get lost in the town you will never really enjoy the area,... More

St.Johns, FL, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For my money, this is the best property in Gatlinburg. I travel this area for business and recently took my family and stayed at this HGI. Best staff in the Smokies and will stay there everytime I'm in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello Robbie M, thank you for choosing to stay with us on your most recent trip to Gatlinburg. I'm glad that this time around you didn't have to worry about all that work and could enjoy some of that good ole' family time that is always much needed. I hope that you will continue to stay with us because we... More

Batavia, Ohio
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We typically stay in a Chalet when coming to Gatlinburg for more than a couple days. We like staying here for a short time of a couple days and usually passing through coming back from SC beaches. It is a beautiful hotel with lovely Mountain views from the deck and a great location downtown close to Main Street. It is... More

Was this review helpful? Yes 1
Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello Donna S, thank you for deciding to give us a shot this time around. I'm glad to see that you were not dissappointed with your stay and I hope that we will continue to get you back with us. I know that those chalets can be beautiful so for you to give us a chance means a lot to... More

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Hotel Summarization (Beta)

What travelers say

  • Very clean(18)
  • Hot tub(16)
  • Indoor pool(16)
  • Main strip(7)
  • Great location(6)
  • Fire pits(4)
  • River road(4)
  • Breakfast buffet(3)

Additional Information about Hilton Garden Inn Gatlinburg Downtown

Address: 635 River Road, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Gatlinburg Downtown 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg

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