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All 86 Gatlinburg hotels

Hilton Garden Inn Gatlinburg Downtown

3.0 of 5 Hotel   |   635 River Road, Gatlinburg, TN 37738
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85%
Ranked #5 of 86 hotels in Gatlinburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Susan F
  • Overview
  • Reviews (768)
  • Photos (117)
  • Amenities
  • Room tips (143)
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768 people have reviewed this hotel

Traveler rating
    452
    207
    72
    25
    12
See reviews for
244
351
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This property is very nice, and the location is great. It is located off the main drag, but close enough to walk to everything. The staff were very helpful and friendly. We were pleasantly surprised with the room which had a fireplace, jacuzzi and a balcony. This is a really great spot if you are visiting this area.

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Shelby, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Clean hotel! I hope it stays this way for next year!! The location can't be beat. Staff is very friendly! Outdoor pool would be great! You can walk to anything you need in Gatlinburg. I plan to return.

Review collected in partnership with Hilton Garden Inn

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Greenbrier, Tennessee
1 review
5 of 5 stars Reviewed yesterday NEW

We LOVE staying here. We have stayed here many times in the past and this trip was just a wonderful. We were there last week on vacation for 7 nights. They staff never ceases to amaze me on how kind and helpful they are. I'm hesitant to mention names, because I know I'm bound to leave someone out but here... More

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Tennessee
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Everything about this hotel is perfect. The staff is so helpful and friendly (Alton and Amanda at the front desk are awesome!). The quality of the on premise restaurant is wonderful also. The hotel is located on the quiet River Road but is a two minute walk to the main strip in Gatlinburg. The hotel is quiet, and beautiful and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
St. Petersburg, Florida
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has an excellent location just a block from the strip. You are so close to all of the great things in Gatlinburg. The staff was super friendly and attentive. Also, the breakfast is wonderful, with cooked-to-order eggs and waffles. I also appreciated the Keurig coffee machine in the rooms. When I return to Gatlinburg, I will definitely try... More

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Voorburg, The Netherlands
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

For the second year we stayed at this hotel. Upon arrival the front desk servant was very friendly and helpfull. The room was spacious and clean. Every time we went to the lobby the staff was in for a little talk. When we reurned they asked what we did and how it was. It gave us the feeling that we... More

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Tampa
1 review
4 of 5 stars Reviewed 3 days ago NEW

Alton was really helpful at the front desk and overall an amazing dedicated worker. Amanda was also very helpful. Rooms were great and breakfast was good. The staff was very accommodating to the group I was with and the hotel was in a great location right near the main strip of Gatlinburg.

Was this review helpful? Yes 1
Washington Township, New Jersey
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The HGI is an excellent hotel. One block removed from the zaniness of the Parkway in downtown Gatlinburg, the HGI is a little oasis of calm. Helpful front desk people, stylish public areas, clean, well appointed room -- it's all here. It's a short walk up to the Parkway...we preferred crossing River Road and then crossing back again by Ober... More

Was this review helpful? Yes 2
Indian Trail, North Carolina
Top Contributor
52 reviews 52 reviews
22 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for just one night while on a quick trip to the area at this hotel, and it was a very nice experience. The hotel itself was spotless, check in was fast and friendly, rooms were very clean and fresh and the bed was super comfortable. We had a king room w/ fireplace. There was a small issue of... More

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel lives up to the comments expressed on Trip Advisor. We felt at home when walking in to the front desk. Lemon and lime water awaits you along with caffeinated and decaffeinated coffee. We initially stayed in a double queen room. The room was adequate for our needs. The room was clean and in order. Parking is free to... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very clean(20)
  • Hot tub(19)
  • Indoor pool(16)
  • Main strip(8)
  • Great location(6)
  • River road(5)
  • Fire pits(4)
  • Breakfast buffet(3)
  • King bed(3)

Additional Information about Hilton Garden Inn Gatlinburg Downtown

Address: 635 River Road, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Gatlinburg Downtown 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hilton Hotels, Expedia, Hotels.com and Otel so you can book your Hilton Garden Inn Gatlinburg Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg

117 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Gatlinburg #2 Romantic Hotel in Gatlinburg #6 Family Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Gatlinburg hotel in Tennessee is conveniently located on River Road less than 100 yards to the entrance of The Great Smoky Mountain National Park. Our hotel offers the natural attraction of the mountains and sounds of the nearby creeks. Come visit higher ground at our Hilton Garden Inn Gatlinburg. We are proud to be the very first hotel in the state of Tennessee to pursue our LEED (Leadership in Energy and Environmental Design) Certification, with many 'green' features including a chemical-free saltwater pool and hot tub, pervious hand-laid brick parking lot, in-room recycling and much more. Whether business, vacation, or weekend getaway brings you to Gatlinburg, Tennessee, our courteous hotel staff looks forward to welcoming you to our new home. ... more   less 
Number of rooms
118

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