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Hilton Garden Inn Gatlinburg Downtown

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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635 River Road, Gatlinburg, TN 37738
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Hilton Garden Inn Gatlinburg Downtown
Best prices for: 1 room 1 guest
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Ranked #5 of 88 Hotels in Gatlinburg
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars reviewed yesterday
Dorsedugger Johnson City, Tennessee
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993 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johnson City, Tennessee
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Refurbed old motel .Clean and well kept views are not of the city ,as advertised but of the parking garage and lot.Not my cup of tea.Look up see the mountains look down to see parking lot.would probably be grand for families

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Nashville, Tennessee
Top Contributor
51 reviews 51 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

For the business person, everything you would want in a hotel with a business center, pools, fitness, fire pits, conference rooms, upscale breakfast and dinners, etc. We split out our 6 day long weekend get-a-way between this hotel at one end of their main street and another older hotel on the opposite side of the town's main street (Parkway Ave).... More 

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Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel was just amazing! The staff were very friendly and helpful with restaurant recommendations. The view off our balcony was stunning with the waterfalls coming down from the river. You could here it at night. It was beautiful. It was closer than other hotels to nature which we preferred to the hustle and bustle of the parkway and the... More 

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auckland
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

extremely convenient to convention center where tournament was and the main drag in downtown Gatlinburg. The hotel offered a great senior rate of $79 sun-thur and $109 fri and sat. Breakfast was outstanding because it was hot and prepared to order, not a continental one. The staff was very accommodating including the chef, the servers, the cleaning staff, and the... More 

Review collected in partnership with Hilton Garden Inn

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Nashville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel makes you feel welcome as you walk in. The rooms and public spaces are clean and comfortable. Wonderful breakfast and fun bar. Good for families, couples or singles. Good value and terrific location

Review collected in partnership with Hilton Garden Inn

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

My husband surprised me with a evening get a way for my Birthday...Our main request was a balcony room with a fireplace as we knew it would be a rainy trip and wanted the comforts of a nice room yet be able to go out on the balcony to enjoy the scenery with shelter from the rain. He spent over... More 

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Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We drove over to Gatlinburg after visiting Jack Daniels in Lynchburg. After spending a few days in a "dry" county, we wanted a hotel with a bar. The Hilton Garden Inn fully met our expectations. The bar area was nice and we enjoyed happy hour shortly after our arrival. We were able to check in online which sped up the... More 

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Columbia, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A group of friends, along with my husband and I, recently stayed at the Hilton Garden Inn while visiting Gatlinburg and Pigeon Forge. We had a wonderful stay. We particularly loved the fireplace in the bedroom and the fireplace in the lobby - where we met our friends for all of our excursions. The attendants at the desk were very... More 

Review collected in partnership with Hilton Garden Inn

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Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello Deborah D., Thank you for taking the time to tell us about your positive experience with us. It is our goal and commitment to go above and beyond for our guests as well as being a great resource of information about local attractions. Our friendly front desk associates definitely appreciate your feedback. It is always nice to hear when... More 

Ellijay, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This was our first stay at the Hilton Garden though we have vacationed often in Gatlinburg and Pigeon Forge area. The hotel staff was very friendly and accommodating. The lobby area is very relaxing with ample space, a large fireplace, and Jacuzzi and pool to one side and the dining area/bar to the other. The breakfast is pretty good and... More 

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Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hello 3riverssinger, It is so nice to hear how much you enjoyed your recent spring getaway in Gatlinburg, TN. I am glad you found our property very comfortable and welcoming. We are just a few blocks from the main Parkway, so I can imagine how easy it was for you to get around our beautiful city. Also, thank you for... More 

Lexington, Kentucky
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Hilton Garden Inn in Gatlinburg this past weekend. The place was great. The indoor fireplace, pool, hot tub, and outdoor fire pit were very nice places to hang out. The room was clean and neat. The room had a mini fridge and microwave which came in handy. Plenty of water pressure in the... More 

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Eric T, Manager at Hilton Garden Inn Gatlinburg Downtown, responded to this review

Hi there bulleted, thank you for choosing to stay with us and taking the time to review your stay. I'm very happy to see that you enjoyed your stay and that a few of our staff members were able to push that experience over the edge to be the best it could possibly be. Our staff does a great job... More 

Hotel Review Summarization

What travelers say

  • Very clean(10)
  • Hot tub(8)
  • Indoor pool(4)
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