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All 86 Gatlinburg hotels

Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

3.0 of 5 Resort   |   110 Mountain Loft Drive, Gatlinburg, TN 37738 (Formerly MountainLoft Resort)
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Ranked #49 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 2 days ago
ricwar45 Hardy, Virginia
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324 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Hardy, Virginia
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Check in was quick and efficient. We were a little early, but our room was ready. Steep drive up to building 11. Pool close by. Our 4th floor room ( 5th not in use) was what had been requested. The room was spacious, clean and had nice mountain views from the back balcony. The bed was very comfortable and the... More

Was this review helpful? Yes
Mechanicsville, Virginia
1 review
4 of 5 stars Reviewed 3 days ago NEW

After reading some of the reviews, I was a little nervous about our Interval exchange. We were pleasantly surprised! We stayed in Chalet 111, and while the furnishings are older and do need updating, we were told the chalets would be remodeled later this year. The location is PERFECT, close to the park and downtown, and a short and easy... More

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Columbia City, Indiana
1 review
4 of 5 stars Reviewed 1 week ago NEW

We are owners and have stayed at Mountain Loft before and have always enjoyed our time there. It is nice to be off the main stretch and have peace and quite when needing to relax. We stayed in building number 9 on the 5th floor in a 1 bedroom deluxe. We had amazing views and the room was very nice.... More

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BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hi Daniel T, As owners we greatly appreciate you taking the time to review your stay at MountainLoft. We are happy you found your room nice and the views amazing. We appreciate you bringing your concern with our accommodations to our attention. We apologize for any inconvenience, and will certainly be looking further into your comments. Your review will help... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I thought this resort would be like the other resort we stayed at but it wasn't. The place was disgusting and I had to call front desk twice for housekeeping. The housekeeper came but he only handed the items to us and left. Front desk ask us if anyone came and just said yes but he didn't do anything. Manager... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello moorejulie12, Thank you for taking the time to review your stay at MountainLoft. We regret to learn our resort did not leave you with a more favorable impression. We are committed to the highest standards of quality and cleanliness. We appreciate you bringing this to our attention, and would like to further discuss. Please contact us at info@bluegreenvacations.com. Thank... More

Mount Prospect, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was tucked back away from the hustle and bustle of the downtown area. Beautiful views of the Great Smoky Mountains. 3 pools in different areas, with grilling areas. You will need a vehicle if you stay here, although the trolley stop is not too far away, but it would be longer walk. We had a 1 bedroom, and... More

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BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hi ErinK1, Thank you for reviewing your stay at MountainLoft. We are happy you enjoyed our location, featuring beautiful views of the Great Smoky Mountains. We appreciate your feedback and photos, and hope you will consider returning soon! More

Indiana
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at Mountain Loft and truthfully I have to say I was disappointed as a Bluegreen owner. We have stayed here a few times before and in townhouses. They are wonderful. For some reason we were put into bldg. 8 and it is the one that has not been remodeled yet but re opened due to demand. My... More

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BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello CruiserIndiana, Thank you for taking the time to provide this feedback regarding your stay at MountainLoft. We regret to learn of your disappointment with our resort. We are committed to the highest standards of quality and service. We apologize this was not in line with your experience, and would like to further discuss. Please contact us at info@bluegreenvacations.com. Thank... More

Macomb, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

To start - I am not bashing Blugreen, I will keep my comments centered to this property. If this were just a regular hotel, it would not be so bad, however, I am an owner, and am embarrassed of the condition of the chalet we stayed in. I understand this is their oldest property, and it not as nice as... More

Was this review helpful? Yes 2
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello visionquest1976, Thank you for reviewing your stay at MountainLoft. We are glad you enjoyed the pool and location. We regret to learn of your disappointment with our resort. We are committed to the highest standards of quality and cleanliness. We apologize this was not in line with your experience, and would like to further discuss. Please contact us at... More

Yorktown, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you own through Interval International don't waste your week here, if you own through RCI don't waste your points, if you are thinking of free trip or buying through Blue Green think again! We are II timeshare owners and have stayed in Gatlinburg before as well as Branson, Myrtle Beach, Massanhutten, Kissimmee, Williamsburg, and Lake of the Ozarks. This... More

Was this review helpful? Yes 3
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello naugirl1971, Thank you for taking the time to bring your concerns to our attention. We are committed to the highest standards of quality and customer service. We would like to learn more about your particular experience. Please contact us at info@bluegreenvacations.com. Thank you. More

Blairsville, Georgia
Senior Contributor
21 reviews 21 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our second stay at this resort. The first time, we stayed in one of the hotel units -- paper-thin walls, we heard the guy snoring next door. This time we tried a 1-bedroom townhome. Shared with an adjoining unit, it wasn't much quieter, and was smaller than the hotel room (will go back to that next time). The... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Karen B, Thank you for taking the time to provide this feedback regarding your stay at MountainLoft. We are pleased to know that you had a great second stay with us. We appreciate your feedback, and will certainly be looking into your concerns. We hope to welcome you again! More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

we go to mountain loft each for to see the leaves,you see we now live in south fl and do not have the seasons like most states.We always try to stay in a townhouse I believe they are called now.We bought into Bluegreenon a few years ago .it does seem that they need to be updated a little,I have been... More

Was this review helpful? Yes 1
BluegreenCares, Manager at Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection, responded to this review

Hello Diane B, We are honored to know that MountainLoft was your ideal getaway. We are happy you were pleased with our location, and that you had a very enjoyable experience, overall. We look forward to seeing you again in the near future! More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(8)
  • Mountain Loft(4)
  • Pigeon Forge(3)

Additional Information about Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection

Address: 110 Mountain Loft Drive, Gatlinburg, TN 37738 (Formerly MountainLoft Resort)
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bluegreen Vacations Mountain Loft Resort, Ascend Resort Collection 3*
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Also Known As:
Mountainloft Resort Gatlinburg
Mountainloft Hotel Gatlinburg
Mountain Loft Resort Gatlinburg Tn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Gatlinburg
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Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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