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Chalet Village

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1441 Wiley Oakley Drive, Gatlinburg, TN 37738
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Chalet Village
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Chalet Village
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400 reviews from our community

Traveler rating
    312
    64
    13
    6
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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cincinnati
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed last week at this cabin, four generations under one roof. The cabin was immaculate, gorgeous and very clean. It has 5 king bedrooms with a bathroom for each, 2 decks, hot tub and everything else you could possibly need. Less than a half a mile from downtown gatlinburg yet a beautiful mountain view. We had 12 people in... More 

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Hamilton, Ohio
Top Contributor
249 reviews 249 reviews
53 hotel reviews
292 helpful votes 292 helpful votes
4 of 5 stars Reviewed 1 week ago

Chalet village in my opinion has the most friendly and professional staff of all the chalet rentals in the area and we are never disappointed in choosing them. This time we stayed in Street of Dreams which is located in a gated section of the mountain closest to the Gatlinburg Welcome Center. The views were great and the chalet is... More 

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Top Contributor
66 reviews 66 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 17, 2015

Excellent rental! We enjoyed our stay so much.....extremely clean. A loft upstairs with king bed. A queen bed downstairs with jacuzzi. Fully furnished kitchen....large TV in living room with direct tv. Just like home!

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 14, 2015

We have stayed here before and this is now the second time this has happened! While staying in cabin "leave it behind" we found open drinks in the windows little toilet paper and the tubs not cleaned from people before! There was furniture (bar stool) that was outside that they were to lazy to even bring in! When i complained... More 

Was this review helpful? Yes 4
chalet123, Manager at Chalet Village, responded to this review

Thank you for your review, we truly apologize for any issues you may have encountered. The Housekeeping with Chalet Village is very diligent regarding first rate cleaning. When we received your call our Housekeeping Supervisor responded immediately, we of course do not want to interrupt your stay ans we made every effort not to do so. We hope you have... More 

Fairfield, Ohio, United States
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

Loved our weekend in the Smokies. We stayed in this two bed room cabin for a long weekend. The cabin was clean and well decorated. The location was perfect, minutes from Gatlinburg but quiet on the mountain. There is a large hot tub on the deck with a nice view. We enjoyed the ease of the gas fireplace ( rather... More 

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Delphi, Indiana, United States
1 review
5 of 5 stars Reviewed January 7, 2015

Our extended family took a 4 day vacation to Gatlinburg right before Christmas. We stayed in River Rock Lodge (816). It was absolutely perfect for our needs, and beautiful as well. The view of the mountains was spectacular from the decks, and our favorite thing was watching the mountains change from hour to hour. The best part about it was... More 

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Tennessee
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 6, 2015

We stayed at Ironwood Lodge and absolutely fell in love with it. The chalet was extremely clean and very well decorated. The kitchen had everything we could possibly need. We had and issue with the shower and called and they came in and had it fixed in less than an hour. The view was gorgeous and we really had no... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 23, 2014

I spend a week here with my girlfriend and friends. The cabins inside are insane. Really beautiful, the photos are exactly what you will find. Everything works in well, very silence and the view phenomenal. Recommended!!!

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Nashville, Tn,
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 6, 2014

Beautiful views, spacious room in chalet. Perfect for a single family and a child. Great time of season to visit Gatlinburg. Highly recommend this location for a getaway in Gatlinburg. Views changed throughout the day and each one was as amazing as before.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014

We stayed at Bearly Heaven. The view was nice, the driveway was VERY step, the housekeeping staff didn't sweep that well. It needs a little tlc. The spindles on the stairs going to 3rd level were broke, appliances need some updating. It is about 10 minutes down the mountain into Gatlinburg. With that being said we loved being able to... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Hot tub(18)
  • Pool table(9)
  • Very clean(9)
  • Living room(3)
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