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All 86 Gatlinburg hotels

Days Inn And Suites Downtown Gatlinburg Parkway

2.0 of 5 Hotel   |   1109 Parkway, Gatlinburg, TN 37738
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43%
Ranked #60 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 3 days ago
nancypoff Eaton, Ohio
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600 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Sylvester, West Virginia
1 review
1 of 5 stars Reviewed 2 days ago NEW

This place is by far the worst place I have ever stayed. We usually stay somewhere else but decided to stay here for a change, BIG MISTAKE! The hotel was dirty, my room was never cleaned and our toilet overflowed 2 times! I would never recommend this place to anyone ever! We also told the front desk about our rooms... More

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Nashville, Tennessee
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at this hotel and were very disappointed by the lack of attention the bed was fairly comfortable but ac kept making noises all night long. Toilet tank was so bent around had to hold up toilet seat with knee to urinate. Very small rest room looks like exhaust fan had never been cleaned. Only 1... More

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Eaton, Ohio
Senior Contributor
41 reviews 41 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed our stay at this motel! We had a small room, it was very clean, loved the comfortable king size bed and pillows.....free breakfast every morning, they had fix your own waffles, toast, juice, donuts, Danish, coffee, fruit, and biscuits and gravy on Friday. Close to everything! Walk or take a trolley. We really enjoyed our time here , and... More

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Waynesburg, Ohio
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Absolutely disgusting! Of 15 years traveling and staying in all types of hotels this by far was the worst. This is the first compliant I have ever made and that's says enough itself. We arrived to a very rude lady. Check in was easy but not at all pleasant. Nothing was explained and gave you that "welcome feel". We arrived... More

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Sylvester, West Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This place is terrible! They never serviced our room...we were gone all day long. As we were leaving we were looking around to make sure we were not leaving anything behind and found trash from whoever had stayed there before. The bathroom was the smallest I have ever seen, more like a closet. The microwave was extremely hot to the... More

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Chillicothe, Ohio
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Front Desk associates were very friendly and the hotel is in a good location. The negative thing is that the hotel is not in the best condition and is need of cosmetic repairs; especially the air conditioning units and bathrooms need upgraded.

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shelbyville, ky
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

The smoke alarm in our room beeped constantly. Had to tell desk clerk two days in a row to finally get it fixed. Bisquits on breakfast buffet were cold. Sausage gravy in crock pot but crock pot was never turned on. Thank goodness for the fresh krispy kreme doughnuts .

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Diana F, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Crgravett; Your comments are appreciated. Our major goal for 2014 is quality customer care. And it looks like we fell short in providing you that service. Thank you for bringing these issues to our attention. Please stay with us again. Give us another opportunity to show you that we really care about you receiving quality customer care. I am sure... More

Meansville, Georgia
1 review
5 of 5 stars Reviewed 1 week ago NEW

The hotel was in a good location in town and really close to the park. We able to walk anywhere in town and also had easy access to the national park. The room was nice and clean and had all the things we needed for our stay. We really enjoyed our stay and plan to stay there again when we... More

Was this review helpful? Yes
Diana F, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Lyaja; Thanks for sharing your experience while staying with us. After our recent renovation, we're now focusing our time on building quality customer care. Your comments indicate we are on the right track. Again, thanks for staying with us and we look forward to seeing you again soon. Diana More

1 review
5 of 5 stars Reviewed 1 week ago

Great service and friendly people. Rooms were clean and tidy. Easy to get checked in. Not sure of the room service but I'm sure it'd be good. Looking forward to staying again. Referred by a friend and will refer others.

Was this review helpful? Yes
Diana F, Guest Relations Manager at Days Inn And Suites Downtown Gatlinburg Parkway, responded to this review

Jason; Thanks for your review of our Days Inn Gatlinburg hotel. We strive to provide quality customer care with each family that visits with us. Your positive review indicates we are on the right track in offering our guests the kind of customer service that we want each guest to experience. Again, thanks for your feedback. We appreciate you staying... More

Bardstown, Kentucky
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was in a great location. We walked everywhere we wanted to go. We got a fair price for the room. Kids love the pool indoor and out. The room had everything they said it would and it all worked like it should. All of the employes that we encountered were very friendly. We would stay agian

Was this review helpful? Yes 2
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Additional Information about Days Inn And Suites Downtown Gatlinburg Parkway

Address: 1109 Parkway, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn And Suites Downtown Gatlinburg Parkway 2*
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Also Known As:
Days Inn And Suites Downtown Gatlinburg Parkway Hotel Gatlinburg

62 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#60 Business Hotel in Gatlinburg #60 Top resorts Hotel in Gatlinburg
Hotel Class
Official Description (provided by the hotel)
The Days Inn and Suites hotel is ideally located on the main parkway in downtown Gatlinburg, 100 yards from the beautiful Great Smoky Mountains National Park and one block from the Gatlinburg Convention Center. Family fun is abundant in the area, with nearby attractions like Ripleys Aquarium of the Smokies and the Ober Gatlinburg ski area, aerial tramway and amusement park. This hotel is also convenient to Dollywood theme park and Dolly Partons Dixie Stampede dinner attraction, both located in neighboring Pigeon Forge. The city of Knoxville and the University of Tennessee Knoxville are about one-half hour away. You will find something for everyone at the unique Great Smoky Arts and Crafts Community, one of the largest groups of independent artists in North America. Browse the many exciting exhibits and displays which include paintings, ceramics, stained glass, carvings, photography and much more. Gatlinburgs finest shops, entertainment venues, restaurants and cocktail lounges are located in the surrounding area, many within walking distance from the hotel. The hotel offers many fabulous features and amenities, including: • Free high-speed Internet access • Free Daybreak breakfast • Free local calls • Free weekday newspaper • 32" flat-screen televisions in all rooms • 2 Pool - Indoor & Outdoor• All guest rooms features microwaves, refrigerators and coffee-makers. ... more   less 
Number of rooms
101

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