It is a older hotel BUT it was clean!!! I was VERY pleased with it!!! All hotels are OLD after they are stayed in a few times!!! The rates are GREAT!!!! I was really scared after reading the reviews BUT I was very happy with it. Our room DID NOT SMELL!! We stayed creekside. more

My family and I stayed at the Hotel for intially 5 nights. We got to the hotel on the Wednesday and it was empty, come Friday though the place was packed! Even with all the people the hotel was quiet enough to enjoy nights of relaxing TV. The walk to the main strip was maybe 15mins tops and you were... more

We stayed on the courtside.The only good thing about this place was the location and the indoor pool!The rooms smelled like smoke and The first room we were in had a leaky toilette which flooded onto the carpet by the bed.Luckly they did give us a new room with a more comforterable bed but this room also smelled like smoke... more

• I had booked a honeymoon suite at the Sydney James Mountain lodge through XXXXXX. We were to have stayed there from 10/9 thru 10/12. I paid the cost of the room at the time of the reservation on 9/26. The lodge advertised a honeymoon suite with king size bed, Jacuzzi, fireplace and a balcony overlooking a creek. When we... more

The Sidney James Mountain Lodge was a good value. I paid for 2 days , and got 1 day free. The clerk immediately upgraded me to a creek-side room upon arrival. The hotel was within walking distance of town, since parking in Gatlinburg is horrendous. The rooms, however, are desperately in need of upgrading. The paint is peeling off the... more

Anyone who thought that it was a nasty hotel and smelly and old needs to go stay somewhere else. My family has stayed for the past 3 years and plan on going to stay this year as well. The staff is very nice and our rooms have always been clean and the right room as well. If we needed something... more

The bed was hard. That is my only complaint. Other than that we had no issues at all. The room was clean. The staff were very friendly. The pool area was clean, and we really enjoyed relaxing in the hot tub. It is about 3 blocks up Historic nature trail right next to the Garden plaza hotel. We drove into... more

What great fun we had here! We booked this room after reading many of the reviews on Tripadvisor - the reviews are dead-on accurate. Here's what we hated: the age of the rooms/bathrooms/television. It just felt like something out of 1970 and looked like it. In some ways, we enjoyed the feel of 'ancient motor lodge'. Water pressure was particularly... more

D U M P!!! My husband chose this place as a romantice getaway via their website! WE WERE VERY DISAPPOINTED! I wanted to leave immediately, but decided to deal with it. First of all, we did not get the room that we had reserved and paid for. We had a creekside with balcony, ground level. OLD, OUTDATED, STAINED CARPETS, SMELLY,... more