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Sidney James Mountain Lodge

610 Historic Nature Trail, Gatlinburg, TN 37738
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1 room 1 adult
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701 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Don't waste your time. That staff Does not care about anything but rudeness. Had issues and called but was hung up on many times by Sean who is supposed to be the manager. Asked to speak to someone above him and he said no one will help me and hung up on me. Called back and was interrupted over and... More 

Helpful?
Thank Angela T
Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at this motel numerous times over the past 20 years and absolutely love it. The beds are comfortable and the rooms are clean. I love the indoor pool and the staff is always very helpful especially Danny and Shawn. It is an older motel but kept clean (thanks Kay!). We love the rooms on the back which overlook... More 

Helpful?
Thank Sean_heather2016
troy, oh
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I previously posted a good review of this property, but in the meantime a strange and very unpleasant situation transpired.... First I do want to say that our room was clean and as expected. During our stay, the hotel ran out of parking spaces. Yes, they absolutely ran out! It was pretty late in the evening, and our stay was... More 

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1 Thank travelmama469
Mount Juliet, Tennessee
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I bought a Groupon for this place and I was not disappointed. I did read some bad reviews on tripadvisor and I was skeptical. I didn't pay that much for the room, so what did I have to lose. We got there and they had our room ready. We were very pleased with the room and the view of the... More 

Helpful?
Thank caryncc2014
Rabun Gap, Georgia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place is not worth a second look. Rust on sinks/facets/and rusted out tub fixtures. I felt like I needed to get tetanus booster and HEP C vaccination by the time I left. Mold and mildew in tub, and bed bug city. Some of my volleyball players staying in other rooms were chewed up upon departure with bites on neck,... More 

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1 Thank BigBrownsFan05
Snellville, Georgia, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Most places in Gatlinburg are either old motels or new expensive hotels. I suppose if you have limited options because of traveling with pets, this is not too bad. I got a last minute deal that was about half the posted rack rate, but still felt ripped off. I was happy to find it wasn't as dirty as some of... More 

Helpful?
1 Thank JoAnn H
Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed two nights here in the Courtside dog rooms after having stayed in the Creekside rooms in the past. Front Desk service was good, but the pro's of this review end here. The room we had Courtside was clean, but needed renovating and attention. Sheets were old, chair was falling apart, and the door only latched if you slammed it... More 

Helpful?
1 Thank Hayden J
Blue Ridge, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We left almost as soon as we got there. Found a couple of lice on our youngest child's head after changing him on the bed. We booked a total of 3 rooms, one room smelled horrible, one room hadn't even been cleaned from the previous visitors. To top it all off the staff is the worst! After discussing or issues... More 

Helpful?
1 Thank 1happy_camper79
Savannah, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2016

Our room smelt of urine. I assume it was from a pet. There were hairs on sheets and in bathroom. Upon leaving, I noticed my expensive sunglasses were not in the room. I hadn't removed them from the room as it was overcast and rainy both days we were there. Also, wi-fi didnt work. I was with a group and... More 

Helpful?
1 Thank Michael R
Level Contributor
5 reviews
4 of 5 stars Reviewed January 1, 2016 via mobile

We had a very nice clean room. The room came with a fireplace that made the room very cozy and warm. The hotel was far enough away from the main drag that it was very quiet. Everything is within walking distance and convenient.

Helpful?
Thank Joey S
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512 photos of this hotel

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Room/suite (38)
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Hotel & grounds (26)
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Amenities (14)
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Courtside Double Queen Room (39)
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Courtside Pool (12)
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Creekside Double Room (39)
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Creekside Jacuzzi Suite (50)
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Creekside King Room (38)
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Indoor Pool (25)
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Outdoor Pool (15)
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Queen Economy Room (35)
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Restaurants and Bars (20)
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The Hotel (34)

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Other (8)
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