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Sidney James Mountain Lodge

610 Historic Nature Trail, Gatlinburg, TN 37738
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Sidney James Mountain Lodge
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Ranked #59 of 89 Hotels in Gatlinburg
A recent review
3 of 5 stars reviewed 3 days ago
Apryl M
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591 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We needed a pet-friendly hotel to stop for a couple nights on a cross-country moving trip and found a good deal on this online. If you're looking for something fancy, don't stay here, but if you (like we did) need a place to lay your head and safely keep your pets for a night or two, then I would definitely... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

Worst hotel management I have ever run into. You might just as well talk to the trees out front when (not if) you have a problem. Old hotel with old hotel problems including toilets that back up, locksets that don't work, cable that comes and goes, dirty carpet, ice machines that don't work, etc.

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Winston Salem, North Carolina
1 review
1 of 5 stars Reviewed 5 days ago NEW

This was second honeymoon, booked through 800 number, we requested a nonsmoking room riverside with king size bed and we had a pet. Arrived to get a king size room, smoking and not riverside. This was not a pet room but the night staff allowed us to keep our dog in the room. The lock would not work, the room... More 

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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is so rude and sneaky. They took a reservation a week ago for two queens because we can't fit in two doubles. When I get there, they tried not to tell me they switched rooms on me. When I asked why the rate was cheaper, they had to explain someone else got my room and they downgraded me.... More 

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Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

This is a great hotel for the price. I cant even find any hotels in my town with the amenities this place has. Definitely would recommend, especially for hikers. Was about a 5 min walk to the strip in Gatlinburg so you save on $8 parking. Hot tube and pool meet expectations. And again staff was very friendly and helpful.... More 

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Richmond, Indiana
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We traveled to Gatlinburg for our Honeymoon! I reserved our room on booking.com and went for the cheapest deal. To our surprise we arrived and they upgraded us for free for our honeymoon! We got upgraded to a king size creek side room with balcony, fireplace and terrific view!! The front desk representative Lee was FANTASTIC! He got to know... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My and my wife stayed here a couple of weeks ago..we had a room on the fourth floor which was a mistake(my fault for not asking for lower floor..The room itself wasn't great but adequate..it had a fireplace which did work but not used..the room was a king size non-smoking room..unfortunately there were burn marks on our comforter,one on the... More 

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

It was so filthy I was afraid to let my dirty clothes touch the floor. The carpet was stiff in places and we were given a smoking room even though we had requested non smoking so the smell was horrendous. We were right on the creek/river which would have been nice except for the giant snake right outside our door.... More 

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Danville, Virginia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked the hotel online. Selected a creekside smoking room with fireplace and balcony. First room had a fireplace but no balcony and a view of the street. Called down to complain and ask for the proper room, one with a balcony. Was advised that our room was considered an upgrade because it allowed 24 hour access to the pool (although... More 

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Pisgah Forest, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here last night on a whim. Chose this hotel on one of those websites that you find out the name after you reserve the room. The price was good for a last minute Friday night stay, I guess. It's about a half a mile of the strip, uphill. The room we stayed in had a balcony over the creek.... More 

Was this review helpful? Yes 2
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