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Four Seasons Motor Lodge

2.0 of 5 756 Parkway, Gatlinburg, TN 37738 (Formerly Ramada Inn Gatlinburg)
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Four Seasons Motor Lodge
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Four Seasons Motor Lodge
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224 reviews from our community

Traveler rating
    30
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    41
    34
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Mc Kenzie, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

We love this place! Why, you ask? It's old, the room was dated but the location, the employees is what keeps us coming back! The location is in the middle of town! Great for dropping off your packages. The employees have always been super nice to us, we love Ms Linda!! She's a keeper, great people person! The rooms were... More

Was this review helpful? Yes
JanetKoenig, Front Office Manager at Four Seasons Motor Lodge, responded to this review

What a fun and objective review! Thank you for your gracious comments regarding our housekeeping and front desk staffs, and for taking the time to share your experience with others...hope you'll return soon! More

West Jefferson, NC
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My whole family stayed here this past weekend. We had never stayed here before. It was really old . We ask for ajoining rooms and didn't get them. We were told when we checked in if we couldn't find a place to park to just park anywhere even if it said no parking, They rent parking spaces out and don't... More

Was this review helpful? Yes
JanetKoenig, Front Office Manager at Four Seasons Motor Lodge, responded to this review

Thank you for your feedback. It is true that we are older than some other hotels, and for that reason our rates are always lower than the new hotels. I'm glad you liked our Parkway Patio and cleanliness, and encourage you to consider us on future visits to the Gatlinburg area! More

Hanson, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This place is a dump. We wanted to stay there because of the front terrace on the Parkway. The location is great. We booked our rooms 6 months in advance. When we checked in the room were not adjoining. How could you possibly not have rooms together that were booked 6 months ahead of time? The carpet could just about... More

Was this review helpful? Yes 1
JanetKoenig, Front Office Manager at Four Seasons Motor Lodge, responded to this review

Thank you for your comments; I regret that we were unable to meet your expectations. We continue to strive for guest satisfaction, and your comments will be acted upon by our staff. More

Rockwood, Tennessee
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

My husband and I came up to Gatlinburg for a one night stay. We have stayed here before and were pleased with our room and service. We were not disappointed this time either. The location is great, the beds were comfortable. We walked to everything that we wanted to do in downtown Gatlinburg. The only drawback was the shower head... More

Was this review helpful? Yes
JanetKoenig, Manager at Four Seasons Motor Lodge, responded to this review

Thank you for your kind words regarding your most recent stay. While some rooms do have lower shower heads, we'll see about getting flex hoses for those in the near future! Hope to see you again soon! More

1 review
4 of 5 stars Reviewed October 13, 2014 via mobile

you absolutely cannot beat the location. there is a patio out front right on the strip, but if you want to sit there at night, get there early; there is limited seating. the room was clean, it's a bit old, but was clean. the shower head was about a foot and a half too low so we had to duck... More

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JanetKoenig, Manager at Four Seasons Motor Lodge, responded to this review

Thanks so much for your comments! We're definitely going to do something about the low shower heads!! Hope to see you again soon. More

Edgewater, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2014 via mobile

i would say the room was average. It was clean with a friendly staff. Our 2 major complaints were: (1) the card to open the door had to be used about 10 times before we could get in. (2) the bathroom to us, was a safety hazard. We had no towel bars or railings to hold when we stepped in... More

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JanetKoenig, Manager at Four Seasons Motor Lodge, responded to this review

Dear Kay, We value the feed back of our guests and strive for our guests to have memorable experience at our Hotels. I appreciate you bringing these issues to my attention. I apologize for the inconvenience with the door locking system. The locking system can be bit tricky if not done correctly. If you have any type of difficulty during... More

Royal Oak, Michigan, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

We stayed at this jotel over the fourth of July. The hotels view is a pile of garbage from the restaurant next door. The room was run down. The bathroom is disgusting and out dated. The pool is rusting. The hotel was the only part of our visit to the Smoky Mountains that I did NOT like. Extremely disappointed. I... More

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JanetKoenig, Guest Relations Manager at Four Seasons Motor Lodge, responded to this review

Dear Guest, I am so sorry to hear that your stay with us was not pleasurable. However, I appreciate your feedback. I will bring these issues to our staff . We take all guests feedback seriously. We strive to make our guests happy . I hope that you come to visit the Great Smoky Mountains again and give our hotel... More

Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 5, 2014

Love this place it may be dated a little but it's right in the middle of the strip and it's reasonable prices are to tough to beat rooms are always clean people are always nice maid service is excellent

Was this review helpful? Yes 2
JanetKoenig, Manager at Four Seasons Motor Lodge, responded to this review

We respect our guests thoughts and value their reviews while staying at our Hotel. It challenges our team to work harder, not only to improve the guest's stay but to make it a more memorable experience. Our team continuously makes updates in our Hotel rooms in an attempt to meet our guest expectations. We hope that will consider staying at... More

Stockbridge, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 30, 2014

We chose this motel due to the location. Our room was adequate for the price, but the air conditioner was not working when we arrived. A call to the front desk brought Nathan from maintenance to address the issues. He tried cleaning out the dust caked filter, but the unit was still not blowing cold air. While we were at... More

Was this review helpful? Yes 1
JanetKoenig, Manager at Four Seasons Motor Lodge, responded to this review

We value your feedback and constantly look for new ways to provide that quality stay that our guests deserve. Our staff members work continuously to ensure our guests have the most enjoyable experience during their travels. We apologize for the inconvenience of the air conditioner and hope the remaining stay at our Hotel was pleasurable. Thank you again, we looking... More

Atlanta, Georgia, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 29, 2014

I stayed at the Four Seasons because I was attending an event held here. We come every April and September. While the prices are excellent, along with the location, you never really know what your experience is going to be. First of all, don't expect your room to look like the pictures on their website or in the brochures. Far... More

Was this review helpful? Yes
JanetKoenig, Manager at Four Seasons Motor Lodge, responded to this review

We value your feedback and constantly look for new ways to provide that quality stay that our guests deserve. Our staff members work continuously to ensure our guests have the most enjoyable experience during their travels. We apologize if your stay with us did not meet your expectations. We constantly work to make improvements to our Hotel to provide that... More

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Additional Information about Four Seasons Motor Lodge

Address: 756 Parkway, Gatlinburg, TN 37738 (Formerly Ramada Inn Gatlinburg)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Four Seasons Motor Lodge 2*
Number of rooms: 154
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Also Known As:
4 Seasons Motor Lodge
Four Seasons Motor Hotel Gatlinburg
Gatlinburg Ramada Inn
Ramada Gatlinburg
Ramada Inn Gatlinburg

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