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Old Creek Lodge

Certificate of Excellence
680 River Road, Gatlinburg, TN 37738 (Formerly Fairfield Inn Gatlinburg Downtown)
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Old Creek Lodge
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Old Creek Lodge
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394 reviews from our community

Traveler rating
    168
    145
    55
    17
    9
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116
170
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clayton, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is great. Walking distance to downtown. Balcony over river very peaceful. The only issue was some grit in the tub, otherwise the room was very clean. Parking lot seems small, but we had no issues finding a spot.

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General M, Manager at Old Creek Lodge, responded to this review

Lauren G, Thank you for sharing your experience with us! We are elated to read that you had an enjoyable stay with us and found everything to be to your liking! We hope that you will come back to stay with us again! Thank you, Dakota E. More 

London, Kentucky
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed the weekend at Old Creek Lodge, and can't wait to return. The check-in was very fast, and organized. The lobby was very clean, and it was late afternoon, and they had a nice selection of cookies available. The room was very clean, with hardwood floors, and a fireplace. The decor was GSMNP themed, which was very appropriate for... More 

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General M, Manager at Old Creek Lodge, responded to this review

photochick17, Thank you so much for sharing your experience with us! We are elated to read about your stay and it me ans a lot to us that it was very enjoyable and peaceful! It sounds like you had a fun time here in Gatlinburg by walking the strip and visiting some of the nice restaurants. We can't wait to... More 

Contributor
12 reviews 12 reviews
2 of 5 stars Reviewed 1 week ago

Only reason they even get 2 stars is because of the location. Location in regards to the main strip is great. Not directly on the strip so you don't hear the people but just off. Pictures and website are very deceiving. Was under the impression that it was much more woodsie and lodge like. Yes there is a view of... More 

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General M, General Manager at Old Creek Lodge, responded to this review

Thank you for choosing to stay at Old Creek Lodge! As we strive to provide a peaceful, relaxing, refreshing getaway for our guests it appears we fell short during your stay. Our key card system is one that utilizes a magnetic strip, thus placing it near anything magnetic such as cell phone, money clips or anything magnetic can deactivate your... More 

Deltona, Fl
Top Contributor
66 reviews 66 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I went with my family. It is a motel, in that the doors are on the outside and to get to everything (ice,elevator, etc) it's covered but outside. We went while it was snowing. We picked this place because it had a fire place in the room and the location is within walking distance to the main drag, which we... More 

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General M, Manager at Old Creek Lodge, responded to this review

shellmybab, Thank you for sharing your experience with us! We are elated to read that you had an enjoyable stay and that you were able to stay warm! The hard floors and actually new,we had renovated all of our rooms! We hope that you will come back to stay with us again soon! Thank you, Dakota E. More 

Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed at the old creek lodge april 1st. This was the worst place I have ever stayed. Hard beds. Paper thin walls. VERY VERY VERY NASTY ROOMS. The bathroom is very small and the shower had mold in it. The breakfast was always gone by 9 am they don't put nothing new out if it's gone the front desk... More 

Was this review helpful? Yes 1
General M, Manager at Old Creek Lodge, responded to this review

Kyleey, I would like to thank you for informing us on your situation and this is something that we take very seriously! We will be sure to have a meeting with all of our staff and let them know that this is unacceptable and if the food is low then they need to put more out immediately. About the rooms,... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I visited Gatlinburg for the first time and chose Old Creek Lodge for the in-room jacuzzi and fireplace. Our expectations were fully met and exceeded. The room was beautiful and spotless. Everything was in good working order. Private balcony overlooking the stream. It got cold the weekend we were there and the fireplace helped nicely. We enjoyed... More 

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General M, Manager at Old Creek Lodge, responded to this review

Scott-n-Alicia, Thank you so much for letting us know how your stay was! We are elated to read about your enjoyable experience and we very glad to see that you enjoyed your breakfast and were able to stay warm on that cold weekend! We hope that you will come back to see us again soon! Thank you, Dakota E More 

Auburn, Indiana, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful place and location. The doors open to the outside, but the hotel is very quiet and sits along the river. Our room had a view of 2 rivers coming to a "T," it was very nice! The rooms are NEWLY renovated. Our room on the third floor just had the baseboard put in while we were there. Hard wood... More 

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General M, Manager at Old Creek Lodge, responded to this review

Michelle K, Thank you for sharing your experience with us! We are elated to read that you had an enjoyable stay with us and really enjoyed our new renovated rooms! We hope that you will come back to see us again soon! Thank you! More 

Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I can't really explain why I was disappointed in this hotel. It was exactly as advertised. We reserved a 2 queen bed room with a jacuzzi and fireplace. That's what we got. Yet I was just a little let down when we entered the room. The beds were very hard and NOISY. Anytime anyone rolled over or moved in the... More 

Was this review helpful? Yes 2
General M, Manager at Old Creek Lodge, responded to this review

Adalynsnana, I would like to thank you for your review and also apologize for your experience. We always want our guests to have the best experience possible and are glad that you informed us of ways that we need to improve. We are always looking for new ways of improvement to enhance yours nad other future guests experience. We hope... More 

Chattanooga, Tennessee
Contributor
19 reviews 19 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed here based on the user reviews on Tripadvisor. My pregnant wife and I went here for a weekend getaway before the new baby comes. This was our first overnight trip to Gatlinburg. The Summary: Uncomfortable beds and disrespectful, rude management -- stay away!! First the Good: The hotel was very clean. It is one of the cleanest rooms... More 

Was this review helpful? Yes 6
General M, General Manager at Old Creek Lodge, responded to this review

Thank you for choosing to stay at Old Creek Lodge and taking the time to share your experience with us. As of March 11, 2015 Old Creek Lodge is under new management. I know that does not change the bad experience you had while staying in February but we have made significant improvements not only to our building structure but... More 

Williamsburg
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2015

My husband and I travel to Gatlinburg a couple times a year and have always stayed here..never a disapoint..always very clean and they just recently freshly painted the exterior and the rooms as well..all the rooms used to be carpeted but they just put all new flooring in the rooms...nice...all rooms have a balcony that overlooks streamview..they have raised their... More 

Was this review helpful? Yes
General M, General Manager at Old Creek Lodge, responded to this review

Paul H, Thank you for taking the time to let us know how your stay was. We are so happy that you continue to choose Old Creek Lodge as your destination choice in the Smoky Mountains. One of our nearby sister properties does offer a indoor pool and you are welcome to access this pool all year long. Thank you... More 

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Double Queen Room with Balcony Overlooking Stream (48)
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Executive King Room with Balcony Overlooking Stream (58)
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