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Glenstone Lodge

3.0 of 5
504 Historic Nature Trail, Gatlinburg, TN 37738
Hotel amenities
Glenstone Lodge
Best prices for: 1 room 1 guest
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Ranked #53 of 88 Hotels in Gatlinburg
A recent review
5 of 5 stars reviewed 6 days ago
Candice T Blairsville, Georgia
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648 reviews from our community

Traveler rating
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    99
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233
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Belmont, North Carolina
1 review
1 of 5 stars Reviewed yesterday NEW

We stayed here recently for a soccer tournament. Per the photos on the website I was expecting a lot more. The room was ok but the beds were very uncomfortable. The sink in the bathroom was cracked and the water in the shower didn't drain. If you called for maintenance, they would send you to voice mail. The internet didn't... More 

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Springfield, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Overall, if we return, we will not stay at the establishment. This establishment needs a total update. Another issue, is that our charge card was charged twice for breakfast and we paid cash. I have yet to receive a follow-up call from the person's that can update our charge cards. This is stealing and unacceptable business practices. We have never... More 

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Blairsville, Georgia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW

My family and I take a vacation every year for Spring Break. It's the only time we can spend time together and get away and not worry about school or work. This year we stayed at Glenstone Lodge and we were all pleased beyond belief about our stay. Our room had a king size bed plus a pullout couch. The... More 

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indiana
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Our family of 4 stayed here during a recent Spring Break. It was in the 80's during our stay & the air conditioner in our room stopped working. We notified the front desk at 9am the next morning. We came back to the hotel at 11pm only to find our air conditioner was still not working. The next morning the... More 

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Dayton, Ohio
1 review
1 of 5 stars Reviewed 1 week ago

This hotel isn't even worth the 1 star. We had a room on the 3rd floor overlooking the indoor pool. When we arrived in our room the smell of chlorine was overwhelming. There were stains everywhere, the bathroom vanity, bathtub, doors, floors, and bedding. The only "blankets" on the beds were 2 top sheets. We called the front desk to... More 

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Dover, Delaware
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a two star hotel at best and way outdated. First, the staff was friendly. I will give them that, but they seem to have more patrons than they can handle. When we entered our room, the bolt was broken. The front desk did try hard to find us a New room, but after he spoke with the manager... More 

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Statesville, NC
Top Contributor
82 reviews 82 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for a 3 night stint and while this hotel is definitely dated in style - very 70's deco. Looks like it was a really nice place at one time - can't be the location either. Just a few blocks to the center of town. Front desk staff are nice enough. Main areas, hallways and rooms were pretty... More 

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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

My daughter and I stay here on our annual spring break trip to gatlinburg. I'm no fan of the town. We go for the mountains and hiking. I like the location as its at the end of the strip so i dont have to fight the gatlinburg traffic. My daughter loves the indoor pool. First two years had a great... More 

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Winchester, Kentucky
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This is just your average Gatlinburg hotel. Dated but clean. Indoor pool is 2 levels but very small. Booked a room with 2 beds but when I arrived received a room with only a king bed. When I asked the front desk about it I was only told that they were full and couldn't accommodate my original request. Was not... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here for one night in a king room. It was great, we were greeted kindly and quickly, our room (though, yes a bit "outdated" decor-wise) was very clean and had everything we had hoped for, a comfy bed, a flat screen tv, a coffee maker and mini fridge. For the price, the indoor pool and... More 

Was this review helpful? Yes 2
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