We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 87 Gatlinburg hotels

Glenstone Lodge

3.0 of 5 Hotel   |   504 Historic Nature Trail, Gatlinburg, TN 37738
Hotel amenities
Glenstone Lodge
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Glenstone Lodge to your Saves list
50%
Ranked #46 of 87 Hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 1 week ago
NormaMorris San Antonio
Write a Review

592 reviews from our community

Traveler rating
    117
    169
    128
    86
    92
See reviews for
215
130
9
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
  • All months
    (592)
  • Mar-May only
    (131)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (164)
  • Dec-Feb only
    (76)
All months
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed for a quick getaway. The ladies in the front were extremely rude every time we ask a question. The wallpaper in our room was bubbling up. There wwas no water pressure what so ever. Would not stay again due to the rude customer service.

Was this review helpful? Yes
San Antonio
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Staff is wonderful - everyone you met was friendly and very helpful! The common areas are lovely which include a spacious lobby and beautiful pool area in an atrium which includes a water feature. The mini breakfast buffet was bountiful and very reasonable with waitresses who make you feel special. The rooms are comfortable, but need some attention. Our bed... More

Was this review helpful? Yes
Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here this past weekend for 1 night. We got a great deal on Travel Zoo. The hotel is outdated (you could tell it is outdated by looking at the pictures on their website, so you shouldn't be surprised by this), but it was clean so that wasn't a big deal for us. I wasn't expecting... More

Was this review helpful? Yes
Grovetown, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Thank you Glenstone lodge for great family vacation. We were here for five days, and there were no problems of any kind. NO MOLD, GOOD WATER PRESSURE, CLEAN CARPET AND VERY CLEAN ROOMS. staff was very friendly and helpful. Housekeeping was available at 7 pm to deliver towels when we needed. Breakfast buffet was fabulous with great price and customer... More

Was this review helpful? Yes 1
usa tn
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

traveled here just for a day getaway. This hotel was nice and a decent price. The staff was nice. Rooms were clean. And very nice indoor pool. Only thing I didnt like was the I stayed on the 5th floor with a balcony. The balcony is small so I didnt go out there much. Other than that is was good.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We found this hotel through groupon and were incredibly disappointed with our stay. Our first room had ants, bugs and sugar packets under the mattress with stained sheets on both beds. The carpet was in terrible condition with stains throughout. We were moved to a second room that was bearable but still unpleasant. The carpet was stained, the light fixture... More

Was this review helpful? Yes
North Manchester, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Glenstone is a very old hotel. Staff seemed friendly enough. Two of the ice machines were out of service when we were there. The carpet in front of the elevator was loose. Housekeeping kept the room clean. The breakfast buffet was mediocre for the price. Fortunately, we are not the type to stay inside for long, so this hotel... More

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is the worst hotel I have stayed in. Bugs in bed and all front office staff could only say sorry Couldn't reach manager to file complaint. WILL NEVER STAY HERE AGAIN,AND WONT RECOMMEND TO ANYONE!

Was this review helpful? Yes 2
Spring, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Glenstone Lodge – Don’t waste your money!! The bad and ugly: stained carpet, stained curtains, stained sheets, torn blanket, blow dryer only worked on the low setting, ice machine was out of service on two (of the four) floors, the elevator was out so we had to use the service elevator at the opposite end our room, area in front... More

Was this review helpful? Yes 5
Pierre B, Manager at Glenstone Lodge, responded to this review

Please accept our sincere apologizes for your disappointing accommodations that you had here during your recent visit. We have 7 ice machines here on our property and only one of them had issues during your stay and we have since taken care of this. The main front lobby elevator your spoke of is up and operational. We look forward to... More

North Carolina
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 25, 2014

It's been 2 weeks since our family stayed here and they still remind me how disappointed they were at this hotel. At one point, my husband suggested we just eat the cost of this place and find another hotel. We usually look forward to returning to our hotels at the end of the day and relax by the pool but... More

Was this review helpful? Yes 2
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for choosing Glenstone Lodge and for taking the time to send your review concerning your stay. We do apologize that you weren't satisfied with your stay here and we wish you would have brought this to our attention during your stay so we could have made your stay comfortable. The next time you visit the area we hope... More

Do you own or manage Glenstone Lodge?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Glenstone Lodge? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(12)
  • Indoor pool(9)
  • Pool area(4)

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trail, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Glenstone Lodge 3*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your Glenstone Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Glenstone Hotel Gatlinburg

168 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (148)
Viewed
Room/suite (15)
Viewed
Pool/beach area (20)
Viewed
Hotel & grounds (26)
Viewed
Dining (4)
Viewed
View from room (10)
Viewed
Bathroom (4)
Viewed
Family/play areas (2)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (4)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (10)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Glenstone Lodge