We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 86 Gatlinburg hotels

Glenstone Lodge

3.0 of 5 Hotel   |   504 Historic Nature Trail, Gatlinburg, TN 37738
Hotel website
Hotel deals
Hotel amenities
Special Offer
15% off our Spring Rates
Save Saved
You added Glenstone Lodge to your Saves list
Glenstone Lodge
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
50%
Ranked #47 of 86 hotels in Gatlinburg
A recent review
Write a Review

521 people have reviewed this hotel

Traveler rating
    107
    144
    110
    75
    85
See reviews for
186
110
8
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed yesterday NEW

I was pleasantly surprised by our experience at Glenstone Lodge, because the recent reviews are pretty bad. I called ahead of time to see if they were still working through the change in management; they told me that they were currently under the new manager. I think that made the difference. The fellow that checked us in was SUPER friendly... More

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We drove the Blue Ridge Parkway and decided to drive through Smoky Mountain National Park and stay at Gatlinburg before heading back to Asheville. Stayed here. Not really great or awful I guess. Did have some issues with a defective smoke detector going off from the shower moisture. Bumble bees outside on the deck.

Was this review helpful? Yes
Cold Spring, Kentucky
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed there for about 4 days and the main reason we chose this hotel was for the indoor pool for my 8 year old and she loved it. It was not fancy but it was clean and it is about a 5 minute walk from the main strip. It is a bit uphill coming back but not difficult... More

Was this review helpful? Yes
Knoxville, Tennessee
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a poolside room at this hotel. The pool was cool, with a waterfall, but the "hot tub" was nothing more than hot water inside a very small area of the pool. No jets or anything. More than 4 adults in this "hot tub" was really pushing it. When we first walked in we were smacked in the face... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is in a good location, .4 miles from the parkway. It is all uphill coming back so keep that in mind if you're with little ones or the elderly. The indoor pool is very nice but the whole place has a very dated feel. They are renovating so I would ask for an updated room. They made an... More

Was this review helpful? Yes 1
Owatonna, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

when you first enter you get to see a awesome elevator. it also isn't to far the strip which was good and the pool was very nice. the room are nice to and the breakfast was nice i would come back in the future again.

Was this review helpful? Yes 2
Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in adjoining rooms with my brother and his family. The location was good, and the folks at registration were nice . . . but clearly tired from a long day. Neither my wife nor my sister in-law were very happy with the cleanliness of the rooms. Our mini fridge still had things in it and there was floss around... More

Was this review helpful? Yes 2
Warsaw, Indiana
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I advise you to avoid this hotel. For over 10 years, our ministry spent tens of thousands of dollars using this property as our main lodging for a large student conference. This past year was a nightmare from the moment we arrived. They messed up registrations, and when it was brought to their attention, they flippantly blew us off and... More

Was this review helpful? Yes 4
Summerville, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I love the pool area but the room was not that nice and it was about a mile and a half walk to the strip and with two kids that are 1 & 5 years old that is along walk for them. I also didn't like that our room was on the outside you had to walk your kids from... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I tried to just listen to the good reviews when booking. Big mistake. Trust me....When we arrived, our room was not ready. We didn't arrive until an hour after "check-in" time, got the key, went up and the room was a mess. Went back down and had to wait an hour in the lobby while they fixed/cleaned the room. The... More

Was this review helpful? Yes 3

Been to Glenstone Lodge? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(12)
  • Indoor pool(9)
  • Pool area(4)

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 86 hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Glenstone Lodge 3*
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Booking.com, Tingo, Hotels.com, TripOnline SA, Priceline, Venere and Otel so you can book your Glenstone Lodge reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Glenstone Hotel Gatlinburg
Glenstone Hotel

Owners: What's your side of the story?

If you own or manage Glenstone Lodge, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.