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Glenstone Lodge

504 Historic Nature Trail, Gatlinburg, TN 37738
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717 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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    (717)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I just had my 30 year class reunion @ this lodge. We were offered group rates for rooms and a very good price if I must say so myself. We got to our room around 4:30 p.m. We had room 201. The room looked ok for the rate. We knew we were only staying over night. We came from my... More 

Was this review helpful? Yes 1
Jonesborough, Tennessee
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Great location to the strip. Tons of parking for free. The indoor pool is simply amazing. The indoor hotub was great. The staff was kind and helpful at the front desk. The room was clean and the bed was comfortable.

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Niles, Ohio
2 reviews
4 of 5 stars Reviewed 1 week ago

Great location. Plenty of free parking. Trolley stop in front of hotel. Both outdoor and indoor pools. Helpful staff. Always ready to help. Only draw back, their restaurant is only open for breakfast. All other meals are off sight or ordered in. Well worth the price.

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Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

"Not my problem" is the overall attitude in this worn down, aged hotel. We were encouraged to call the owner, Chuck Patel, when the front desk was less than helpful. We were instructed to come down to the front office to pick up plastic cups because housekeeping forgot to leave clean glasses in the room and the hotel was understaffed... More 

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Travelers are raving about these Gatlinburg hotels

Cold Spring, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived Sunday 8/16. Our check in was top notch. Daniel was very responsive to our every need. Our room (223) was very nice and very clean. All the staff were courteous and pleasant. We would definitely stay her again. Great Job Glenstone Lodge!!

Was this review helpful? Yes 2
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most reviews were right, it's outdated and in some disrepair. The staff was friendly and helpful. There were many mattresses in dumpster so it's headed in the right direction. The pool's chlorine smell was over the top. We survived the night with no incident but would not stay again.

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room was nice and clean, more updated. We were located by the pool while other family members were located on another floor which didn't seem as updated. So request pool side. Loved having the trolly stop right by which was great because it is a little hill from downtown to get back to the hotel. Also appreciated the staff... More 

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Woodbridge, VA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property completely surprised me. We booked two nights on Groupon as a spur-of-the-moment side trip to Gatlinburg. Based on prior TripAdvisor reviews, the hotel looked nice and the indoor pool intrigued us. But at the price we were paying, how nice could it actually be?? My expectations were very low... ...and then blown away! 1. Location is very convenient.... More 

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Winston Salem, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived with two small kids - extra bed and a crib were in our room within five minutes. The room was clean and we had no problem fitting all our belongings and ourselves. Used the indoor pool every day, and my daughter loved it. Had breakfast at the hotel, and found quality and pricing very agreeable. The staff was always... More 

Was this review helpful? Yes
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would stay at this hotel again. The definite asset of the hotel is the pool. It has a 9ft pool which is rare. The people are really nice and they are fast to fix something if needed. The rooms have been updated. It is also nice because they have a creek in the back and plenty of parking.

Was this review helpful? Yes 2
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