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Glenstone Lodge

504 Historic Nature Trail, Gatlinburg, TN 37738
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Glenstone Lodge
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Ranked #52 of 88 Hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 2 days ago
Alex Z Gatlinburg
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634 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Great hotel located right off the strip! Within a couple blocks of the main drag in Gatlinburg. Great room that was well cleaned every day. Loved having a fire constantly burning in our room. Very nice place to get away for a weekend.

Review collected in partnership with Easytobook.com

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Suwanee, Georgia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall it was not a bad stay. If you get a room in the pool area you are doomed. Expect to smell like chlorine for your entire stay, and for your room to be extremely humid. The hotel gives you the mountain lodge feel. It's a little bit outdated but nice. The bathrooms are extremely small. You practically have to... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights with a time share presentation deal for free so I'm not sure the actual prices to stay here. As I said in the title it's quite dated, it was built in the mid 70's and shows. The staff are friendly and helpful and it has a pretty good pool and hot tub area. Our... More 

Was this review helpful? Yes 3
19 reviews 19 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently enjoyed a long weekend at this hotel. Pros: very clean! I am particular when it comes to cleanliness, the room and pool/lobby met my standards. All the staff was friendly and helpful. Close to downtown and we were able to take the trolley or walk into town. The pool had a waterfall and was fun for the kids.... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is another quintessential Gatlinburg hotel, so don't go in expecting lavish accommodations. However it is kept up well and has a friendly staff. It also has a breakfast buffet (not included) which also sports a chef makin made to order omelets. It also has an awesome indoor pool area with a medium pool, deep pool (10' plus), and... More 

Was this review helpful? Yes 3
Corbin, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked 8 rooms 12/13/14 for a group of 25 to stay at the Glenstone 02/20/15 - 02/22/15. Two weeks prior to our stay I called to confirm that our 8 rooms would all be together and was told they would. Never once was I told that they were undergoing renovations. The following week, 9 days prior to our stay,... More 

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Joelton, Tennessee
Senior Contributor
47 reviews 47 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 4, 2015

It was nice when I last saw it. ~5 yrs or so. It's multi floor but offered home style service. I did enjoy my stay and would recommend it again. Located close to Log Cabin Restaurant which is nice! Close to the convention center.

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Summerville, Georgia, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2015

will be back again soon. Loved the pool. loved the area. loved the price. loved the staff friendly good care of us good service such an enjoyable time spent with my husband good views. loved how closed it was to every thing

Was this review helpful? Yes 3
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you so much for your positive feedback during your recent stay, we are happy you amenities and customer service. Our location does make it convenient to everything downtown has to offer. We look forward to seeing you again on your next visit to our area. Sincerely, More 

Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 12, 2015

we were booked in here by Holiday Inns vacation club as overflow. The first night another guest was at the front desk looking for additional blankets. The outside temp was 17 degrees and heat was totally off in rooms prior to checkin. The front desk was only able to provide sheets, no blankets. Bathroom is very small and rusty. During... More 

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Pierre B, Manager at Glenstone Lodge, responded to this review

Please accept our apologizes concerning your visit to our hotel. The front desk can only deliver sheets, blankets are to be delivered to your room by housekeeping department. We did provide security that evening and this must have occurred after he was gone. We hope you will consider us in the future and let us know how we are doing... More 

Asheville, North Carolina, United States
2 reviews
3 of 5 stars Reviewed January 11, 2015

We found this hotel on Groupon and was happy with the deal. It had an indoor pool and because we where only staying a night it was priced right. The hotel was accommodating with everything we asked for....ie..extra sheets and laundry bags. Our room was on the same side as the pool and we just happened to be there when... More 

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Pierre B, Manager at Glenstone Lodge, responded to this review

We want to thank you for taking the time to send this review. We do want to apologize about the noise that you incurred during your stay with us and hope you will visit us in the near future. I wish you would have brought it to the attention of our staff and maybe we could have done something about... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(12)
  • Indoor pool(9)
  • Pool area(3)
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184 photos of this hotel

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Pool/beach area (28)
Room/suite (25)
Hotel & grounds (43)
View from room (11)
Family/play areas (3)
Bathroom (6)
Dining (4)
Other (37)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (15)
Room/suite (5)
Pool/beach area (4)
Other (3)
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