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Glenstone Lodge

504 Historic Nature Trail, Gatlinburg, TN 37738
Hotel amenities
Glenstone Lodge
Best prices for: 1 room 1 guest
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Ranked #55 of 88 Hotels in Gatlinburg
A recent review
3 of 5 stars reviewed yesterday
Mary V Yellville, Arkansas
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657 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Yellville, Arkansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel as part of a time share preview. The hotel was just average. It was fairly clean. The front desks clerks were friendly and helpful. The property is a bit dated, but they are aware of that and had a sign detailing the planned updates. One of the updates is a pool renovation, which is definitely... More 

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The South
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We truly did enjoy our stay here in July 2015. We only stayed one night because we were just extending our vacation. ( We weren't ready to leave yet.) We had a pool side room with 2 queen beds. If you have a poolside room, don't plan on resting during the day, it's really noisy mostly from the waterfall. We... More 

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Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at the Glenstone Lodge for 3 nights at the end of April, 2015. When we first entered the hotel we could really smell the chlorine from the pool. When we got to our room we found that there was a lot of rust in the bathroom and the sofa was so badly worn that it should have been... More 

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Collierville, Tennessee
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been here many times, 40 years ago when I was a kid & several times over the last 5 years with our own kids. Soooo, it hasn't changed much in 40 years, but the indoor pool is totally kid cool! Our rooms have been comfortable and yeah, really dated. Hotel is walking distance to the strip. If you're looking... More 

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Middlesboro, Kentucky
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I don't know how these people have the guts to charge you $150 a night for such and outdated, smelly room? It's basically a motel 6 with flat screen tv's. Thankfully we just stayed there for one night, but had I been smarted, I would have paid $40 extra dollars and stayed at the doubletree. Take my advice and don't... More 

Was this review helpful? Yes 4
Contributor
15 reviews 15 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here in June 2014 and they were updating several rooms. The trolley stop for Red and Green are right outside the hotel, which was nice since the hotel is located uphill from the Convention Center. The rooms weren't bad but the shower didn't drain well. Beds were not very comfy and the pillows were too soft and flat.... More 

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Lincoln, Nebraska
Top Contributor
58 reviews 58 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We made this reservation a year in advance after viewing one of the rooms with balcony and 2 double beds. When we arrived were told those weren't available - we were given a room near the pool that was very dated, humid and smelled of chlorine. Sink leadek and wasn't fixed while we were there. The breakfast buffet was terrible.... More 

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lancaster, ky
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

requested handicap room - bath was fine but we had two power chairs - no place to put them and be able to get around - wi-fi did not work - maintenance would come and it was not fixed the entire time we were there - hope to never have to stay there again.

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Belmont, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 18, 2015

We stayed here recently for a soccer tournament. Per the photos on the website I was expecting a lot more. The room was ok but the beds were very uncomfortable. The sink in the bathroom was cracked and the water in the shower didn't drain. If you called for maintenance, they would send you to voice mail. The internet didn't... More 

Was this review helpful? Yes 1
Springfield, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 15, 2015

Overall, if we return, we will not stay at the establishment. This establishment needs a total update. Another issue, is that our charge card was charged twice for breakfast and we paid cash. I have yet to receive a follow-up call from the person's that can update our charge cards. This is stealing and unacceptable business practices. We have never... More 

Was this review helpful? Yes 3
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