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All 86 Gatlinburg hotels

Glenstone Lodge

3.0 of 5 Hotel   |   504 Historic Nature Trail, Gatlinburg, TN 37738
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Ranked #46 of 86 hotels in Gatlinburg
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517 people have reviewed this hotel

Traveler rating
    107
    144
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    75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel is in a good location, .4 miles from the parkway. It is all uphill coming back so keep that in mind if you're with little ones or the elderly. The indoor pool is very nice but the whole place has a very dated feel. They are renovating so I would ask for an updated room. They made an... More

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Owatonna, Minnesota
1 review
5 of 5 stars Reviewed 6 days ago NEW

when you first enter you get to see a awesome elevator. it also isn't to far the strip which was good and the pool was very nice. the room are nice to and the breakfast was nice i would come back in the future again.

Was this review helpful? Yes
Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in adjoining rooms with my brother and his family. The location was good, and the folks at registration were nice . . . but clearly tired from a long day. Neither my wife nor my sister in-law were very happy with the cleanliness of the rooms. Our mini fridge still had things in it and there was floss around... More

Was this review helpful? Yes 1
Warsaw, Indiana
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I advise you to avoid this hotel. For over 10 years, our ministry spent tens of thousands of dollars using this property as our main lodging for a large student conference. This past year was a nightmare from the moment we arrived. They messed up registrations, and when it was brought to their attention, they flippantly blew us off and... More

Was this review helpful? Yes 4
Summerville, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I love the pool area but the room was not that nice and it was about a mile and a half walk to the strip and with two kids that are 1 & 5 years old that is along walk for them. I also didn't like that our room was on the outside you had to walk your kids from... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I tried to just listen to the good reviews when booking. Big mistake. Trust me....When we arrived, our room was not ready. We didn't arrive until an hour after "check-in" time, got the key, went up and the room was a mess. Went back down and had to wait an hour in the lobby while they fixed/cleaned the room. The... More

Was this review helpful? Yes 3
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were very out dated...peeling wall paper, cracked bathroom sink, balcony in need of painting. We were so excited to use the pool which turned out to be totally gross. The water was an "odd" color and left us feeling slimy. The hotel was very loud and it was difficult for our kids to go to sleep. On the... More

Was this review helpful? Yes 2
Oxford, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where do I begin? My fiance and I signed a contract for a block of rooms for our wedding. As our relatives began calling in to book their room, the front desk personnel either could not find our reservations or neglected to give confirmation numbers to those who were given a room. When we arrived, our rooms were all over... More

Was this review helpful? Yes 4
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

When we checked in we were hoping for something a little more modern. The first room we got had an alarm clock that looked like it was from the 1980s and it had the wrong time. One of the lights above the bed didnt work. And did I mention the toenail and hairs we found in our sheets? After we... More

Was this review helpful? Yes 7
New Carlisle
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have to start by saying that the staff & service here were very kind & helpful during our two night stay. Kudos to them! The pool was neat, my 7 year old thought it was the coolest thing ever. The hot tub was hardly a hot tub - in reality it was a small tub of hot water with... More

Was this review helpful? Yes 4

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(12)
  • Indoor pool(9)
  • Pool area(4)

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Location: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 86 hotels in Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Glenstone Lodge 3*
Reservation Options:
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Also Known As:
Glenstone Hotel Gatlinburg
Glenstone Hotel

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