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All 86 Gatlinburg hotels

Glenstone Lodge

3.0 of 5 Hotel   |   504 Historic Nature Trail, Gatlinburg, TN 37738
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Glenstone Lodge
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Ranked #45 of 86 hotels in Gatlinburg
A recent review
4 of 5 stars reviewed 5 days ago
Melissa R Lancaster, South Carolina, United States
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564 people have reviewed this hotel

Traveler rating
    112
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201
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Lancaster, South Carolina, United States
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

After reading several reviews on here I was a little leery about staying here, but much to my surprise I was very pleased. Nice clean rooms, friendly and helpful staff, beautiful picnic area with grills right beside the stream which was nice. Covered shelter with tables for family or large groups to use. Outdoor pool was nice and the kids... More

Was this review helpful? Yes 2
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for your pleasant review regarding your last visit to our Lodge. We are so glad to hear you enjoyed our indoor and outdoor pool and our pavilion area. We will pass along your compliments to our team and look forward to seeing you in the future. Best regards, More

Cookeville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here with my husband to attend a conference. Simply an ok place. Older hotel but was very clean. Women working at front desk not very helpful nor nice. Asked about a room with a balcony and was told it was "almost impossible" to get one due to other companies reserving them. I wonder then "why advertise that you have... More

Was this review helpful? Yes 1
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for your review of your recent stay at Glenstone Lodge. We have very limited balcony rooms available and we strive to meet the guest request when available. Sorry we couldn't meet your request and would like to have the opportunity to accommodate you in the future. Please let us know at time of reservation that you are making... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We loved staying at this hotel, they have great pools inside and out, clean rooms, great service, and very friendly staff. Would recommend Glenstone Lodge to anyone looking for a hotel in gatlinburg tenn.

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Pierre B, Manager at Glenstone Lodge, responded to this review

We do certainly do appreciate the excellent review that you have given our Lodge. We will continue to do our best every ones stay as enjoyable as yours. Thank you for taking the time to post your review and we look forward to seeing you here again. Sincerely, More

Cumming, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a great stay at this hotel. The staff was super friendly. The location is close enough to the action to walk, but not in the heart of the crowd. GPS found a back road in and out that helped avoid the downtown traffic. Unfortunately, It was a little cold for outdoor swimming (yes, it was a cool week... More

Was this review helpful? Yes 1
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you so much for your review we are glad that you had a great time here at the Lodge. I'll pass along your compliments to our team. We look forward to your next visit here in the near future. Sincerely, More

Franklin, Tennessee
Top Contributor
74 reviews 74 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

OK so I have stayed here before, good rooms, kind service. I had booked a group and thought that since I was bringing my family here, this was a good choice for downtown. NOT this time...I had requested upper floor rooms not near the elevators. I called to check on this and asked a couple of other questions a couple... More

Was this review helpful? Yes 1
Pierre B, Manager at Glenstone Lodge, responded to this review

We apologize that your recent stay with us was unsatisfactory. As you are aware we had a group of kids on the upper floors and we did not want to put you in the middle of them. Also another challenge was that you had 3 rooms and you wanted them together and we accommodated this request. Once you made me... More

Frankfort, Kentucky
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Average is probably the best word to describe this place. It's in a good spot, within walking distance of the strip, which is a plus, but both service and cleanliness were somewhat lacking. We were traveling with younger children and upon arrival we took children/luggage/etc up to the room only to find the key did not work. So I went... More

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Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for taking the time to write a review regarding your stay here at Glenstone Lodge. Please accept our sincere apologies for the disappointing during your stay. We know our guests deserve the best and we will use your comments to help meet and exceed our guest expectations. Should you decide to visit the Gatlinburg area in the near... More

Tampa, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm not picky about hotel decor - as long as it's clean. There was a sign that they will be remodeling, so I took that into account. The exterior is nice, along with the picnic area by the outdoor pool. It's nice to the have choice of an indoor or outdoor pool. The hot tub was warm but not "hot",... More

Was this review helpful? Yes 1
Pierre B, Manager at Glenstone Lodge, responded to this review

Thank you for your review for your recent stay at Glenstone Lodge. We're glad you enjoyed your recent stay with us. The location of the hotel does make it convenient to access downtown with a brief walk or trolley ride. Next time you visit our area we hope you will consider staying with us and trying our delicious breakfast buffet.... More

Winston Salem, North Carolina
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Like another poster, we were simply looking for a safe, clean place to stay off of the strip. Glenstone Lodge has a beautiful lobby and indoor and outdoor pools. The lobby was really hopeful. The staff at the front desk was friendly when I booked the room, and upon check in and check out. There is a trolly stop just... More

Was this review helpful? Yes 1
Greensburg, Pennsylvania
Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm very mixed about whether I would recommend that someone stay at the Glenstone Lodge, it has some real pros and cons so let me break it down for you... Pros: It was very affordable and one of the primary things we were looking for on this trip was a safe place to sleep where we didn't spend a bunch... More

Was this review helpful? Yes 2
Tennessee
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading other reviews, I must admit that this hotel is definitely “stuck in the Seventies”. I must also say that I have no problem with that. The furniture in general is not new, but it is comfortable, and everything is clean! The beds were especially comfortable. I watched the housekeeping staff for a few minutes one morning, and they... More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast buffet(12)
  • Indoor pool(9)
  • Pool area(4)

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trail, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Glenstone Lodge 3*
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Also Known As:
Glenstone Hotel Gatlinburg

134 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
216

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