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East Bay Suites

Certificate of Excellence
21 Wisconsin St, Grand Marais, MN 55604
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1 room 1 adult
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East Bay Suites
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216 Reviews from our TripAdvisor Community

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Minneapolis, MN
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed September 27, 2015

We paid a pretty penny to stay on the water right in the heart of Grand Marais. We didn't really need all the amenities (kitchen fancier than my own at home, laundry facilities in the unit, etc), but booked on short notice in peak August season and we didn't have many options. So we decided to splurge for a couple... More 

Helpful?
1 Thank MinneSurfSider
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for taking the time to tell us about your experience while staying at East Bay Suites. We are happy to hear that you enjoyed your room, as well as the amenities the room is equipped with. I do apologize for all of the inconveniences you endured during your stay with us. We hope this will not prevent you... More 

Las Vegas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 23, 2015 via mobile

We decided to stay here for my birthday weekend. We arrived late in the evening and checked in but honestly didn't feel very welcome. I work at a hotel and have been in the Hospitality industry for 10 I years+ and it could have been a much better arrival. The Front Dest agent seemed preoccupied in the phone but it... More 

Helpful?
1 Thank Maverick702
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for taking the time to tell us about your stay at East Bay Suites. I apologize for the experience you endured during your check-in process; we pride ourselves on our excellent customer service and most definitely do not want any guest to feel as if they are not welcomed properly. I would also like to apologize for the... More 

Minneapolis, Minnesota
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 23, 2015

Plenty of room in the 2BR suite, and directly over-looking the water. It was clean, nicely appointed. The location was great -- walking to everything. A few points: First, although they have a gorgeous beach area with adirondack chairs and a fire-pit, this property is pet-friendly. And from our balcony overlooking the beach, we saw several people take their dogs... More 

Helpful?
2 Thank md4941
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for such a nice review! We are happy you were able to enjoy our award-winning views, and the complimentary games we offer. Not only are the views gorgeous, but you just can’t beat the location; being within walking distance of all the shops and restaurants is so convenient! Thank you again for letting us know how your stay... More 

Plymouth, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 22, 2015

We stayed at East Bay Suites this past weekend (9/18-9/21/2015). It was perfect. My wife and I were in a studio and our friends were in a 2-bedroom suite. The place was prefectly situated on the lake. It was incredibly clean. The staff was present when needed and incredibly helpfull but not in anyway intrusive. The plus are too numerous... More 

Helpful?
Thank CurtisHPlymouth
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for such a nice review! We’re happy to hear you were able to not only take part in what we offer at East Bay, but also enjoy some of the amenities at our sister property. Thank you again for such a great review, and we’ll see you again next year! More 

Forest Lake, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed September 21, 2015

From the welcoming presence of Karen, Emily and the entire staff, to the modern yet comforting room with its secluded lake-view balcony and gorgeous Northern Ash tree in full-berried color, our stay could not have been more pleasant. Although the East Bay Suites could not take credit for the Chamber of Commerce-perfect weather, they certainly allowed us to enjoy it... More 

Helpful?
Thank Steve C
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you so much for such a kind review! We are so happy to hear that you were able to enjoy everything great about East Bay Suites! Thank you again, and we’ll see you next time! More 

Fort Lauderdale, Florida
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 17, 2015

This is the 4th or 5th time we have stayed at East Bay Suites with my parents on our annual summer/fall trip to Minnesota. We always have the same room. My parents neighbors own it. 2 bed/2 bath room is impeccable.

Helpful?
Thank scubie
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for such a great review! It’s so nice to hear that you have made East Bay Suites an annual trip with your family. We hope you can continue this tradition for years to come. Thank you again, and we’ll see you next time! More 

Saint Paul, Minnesota
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 17, 2015

At the end of Wisconsin street in grand Maria's,Minnesota, very close to the lake..ok rite on the lake Check in was fast and courteous, hotel is easy to navigate. I parked in street although I believe they have a small lot for vehicles. I rented the junior suite although it was spendy at $320.00 plus tax of $60.00 it was... More 

Helpful?
Thank Steve W
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for such a nice review! It’s great to hear you were able to enjoy your room as well as the amenities we have to offer. We are glad to hear you were able to enjoy the award winning views East Bay has. Thank you again for the nice review, and we hope to see you again soon! More 

Hudson, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 14, 2015 via mobile

So disappointed with the noise!! Common areas really needed to be cleaned, lots of carpet stains. We have stayed here for years and never had so much noise. Groups were out on the beach late at night well past 11. Loud small children screaming on the beach throwing rocks at the seagulls. Power washing the building Thursday, Friday and again... More 

Helpful?
2 Thank Margaret C
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for taking the time to tell us how your stay was at East Bay Suites. We appreciate all feedback about our property, and will let the appropriate managers know of the concerns you have brought up. We are in the process of painting the exterior of our building, and I am sorry if during that process your stay... More 

Spearfish, South Dakota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 11, 2015

The two bedroom deluxe is the only one of its kind at East Bay Suites. The views from every window were amazing. The disappointment came with the unmaintained interior of the suite: Something sticky burnt on stovetop that had a card saying a new one had been ordered; glass tabletop in eating area not secured; door to deck stuck and... More 

Helpful?
1 Thank Martha E
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for taking the time to tell us about your stay at East Bay Suites. As we are always looking at ways to upgrade and keep everything fresh within our suites, all feedback is welcome. We are happy to hear you were able to enjoy our award winning views, and hope you come back and try us again, as... More 

Virginia Beach, Virginia
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed August 23, 2015

Loved our three nights here. Unfortunately it rained two of the the three days so we didn't get to enjoy the outdoor grounds much, or have a bonfire, but we still had a wonderful time. The hotel is right on the shore of Lake Superior, and during the storms the waves seemed to be crashing right outside our door. We... More 

Helpful?
Thank dulacdoc
Emily W, Front Office Manager at East Bay Suites, responded to this review

Thank you for taking the time to tell us about your stay at East Bay Suites! There is no better place to watch the wave’s crash against the shore than from right there in your room. We are happy to hear that you were able to get at least 1 day of sunshine during your stay. It’s great to hear... More 

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