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Crystal Inn Brigham City

Certificate of Excellence
480 Westland Drive, I-15 Exit 364, Brigham City, UT 84302
Hotel amenities
Crystal Inn Brigham City
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Ranked #2 of 5 Hotels in Brigham City
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Alison M
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147 Reviews from our TripAdvisor Community

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Traveler rating
    78
    48
    9
    6
    6
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58
46
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
  • All months
    (147)
  • Mar-May only
    (33)
  • Jun-Aug only
    (65)
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    (31)
  • Dec-Feb only
    (18)
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1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful property. We had booked a two queen bed room. When we arrived, the nice woman at the front desk explained that they were out of two queens and upgraded us to a two king suite. It was beautiful, clean and spacious. Best of all, very affordable! I'd definitely stay again!

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Howe, Texas
5 of 5 stars Reviewed 1 week ago

This is a beautiful place to stay with wonderful friendly staff! They suggested Maddox for dinner & gave us a VIP card... it was the best steak dinner of our lives and at an unbelievable low price!!! Being pet friendly was awesome too!

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2 of 5 stars Reviewed 1 week ago

I arrived at the hotel after driving for 13 hours. Just wanted to relax and watch a bit of TV before turning in. Room was clean and comfortable. TV would not turn on. I called the front desk and was told "oh yea, a previous customer took one of the cords. We don't have the new one yet." Requested another... More 

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crystalstar9, General Manager at Crystal Inn Brigham City, responded to this review

Thank you for taking the time to give me feedback regarding our hotel. We appreciate all of our guests whether or not they book through a third-party or not. If my associates made you feel anything less than delighted during your stay, I apologize. Your feedback regarding the cable for the TV will be used as a training issue with... More 

Tucson, Arizona
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was fairly clean and spacious. It had a refrigerator and microwave. Some hall and exterior needed repair. The breakfast made you feel in a low class greasy spoon. The silver was cheap and unmatched. All the food choices were carbs, except for sausage. There was a gallon of cold milk, which I appreciated. It was acceptable but not... More 

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crystalstar9, General Manager at Crystal Inn Brigham City, responded to this review

Thank you for the feedback. I appreciate hearing from our guests and their experience with us. I apologize for falling short of your expectations. I will take your comments and share with my staff. Our goal is to delight all of our guests. I hope you give us another opportunity to meet your expectations. Regards, Tim Haderlie, General Manager Crystal... More 

Milton FL
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Third or fourth time we have stayed here, so obviously it is a great place to stay. Clean, quiet and the staff goes out of their way to make your stay nice. Large, comfortable rooms. Nice breakfast with actual dinnerware and utensils - no styrofoam or plastic!

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Albuquerque, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had booked two rooms, and without asking, the staff made them adjoining and connecting rooms. They also help sort out the details from having made one reservation via their website and another one via the hotelone website. Rooms are very clean and well-organized, with lots of plugs for everyone's electronics. Breakfast was very nice, with lots of hot and... More 

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Warren, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was a very nice place to stay and extremely well located. Having never never visited Utah before I had no trouble finding it and when my family and I arrived the staff were very friendly. The rooms were very clean as well as being some of the nicest I have ever stayed in. The breakfast was very good as... More 

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Wendover, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly welcome and good reception process, easy parking, large room with good beds, some road noise on south side, various eateries in the neighbourhood, breakfast nothing special but well organised.

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crystalstar9, General Manager at Crystal Inn Brigham City, responded to this review

Thank you for your review. We received a four on your review this time, but I hope the next time you stay with us that we will earn a five. Regards, Tim Haderlie, General Manager Crystal Inn Hotel & Suites Brigham City More 

Southport
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very friendly reception and the hotel was clean. The hotel is on a busy location but we didn't notice any traffic noise. we had a large room with a small sitting room, fridge and good cable with free wifi. Gas station on the corner was the cheapest we found in the area and a Wal-Mart across the road are about... More 

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Texas
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wonderful reception at the front desk. Changed our assigned room from the 2nd floor to the 1st, so that we did not have to haul all our luggage up the stairs. They have no elevator. She also recommended dinner at the Maddox and we were not disappointed there. The room we ended up in was perfect for us - right... More 

Was this review helpful? Yes
crystalstar9, General Manager at Crystal Inn Brigham City, responded to this review

Thank you for your positive review. I appreciate the kind words regarding my staff. I believe our associates really do try to help our guests feel like they are at a home-away from home. Regards, Tim Haderlie, General Manager Crystal Inn Hotel & Suites Brigham City More 

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