I called in April and reserved 2 non-smoking rooms for July 4. I called in late May to check on our reservations and found that they had charged us for no shows for the day that we had called and made reservations on in April. I had to call several more times to straighten things out and get a refund... more

We found this place by luck after a long day in the car - and we were pleased we did. Brigham City is a great little place - beautiful scenery, very clean with convenient shopping and dining. This Crystal Inn is spacious, clean, relatively new and a good value - we would use it again. more

This hotel is just ok. Nothing special about it except it is really the best hotel in this town, which is not saying much. Today I got back to my room after working all day and found that they did not bother to clean it. After calling the front desk, they said that they would tell the housekeeping staff the... more

We staid there for a night on our way from Yellowstone to Bryce. We were pleasantly surprised with the quality of the hotel. The room was very large and spotlessly clean, the front desk clerk was very helpful with directions and the breakfast was good. We would definitely stay here another time more

The lowest priced hotel we booked for the trip, yet one of the nicest. The room was spotless, and the fridge/coffee maker and microwave were a nice bonus. The room was also a little bigger than some of the others on this trip. The front desk staff was pleasant and helped us find some things in town. Standard fare for... more

We needed a place to stopover but there are converging railroads in many cities near Salt Lake, Utah which can mean noise. We reckoned Brigham City's modern Crystal Inn might offer us the best solution to our concern for somwhere nice to stay and we were not disappointed. Well furnished spacious rooms and luxurious beds . The city is pleasant... more

My husband and 9 year old son stayed here the night of September 1, 2007. We reserved a room with two double beds at a AAA rate of $63.95 before tax via their website. For this price we were very impressed. We were greeted at reception by friendly staff. Our room was very clean and spacious with two very comfortable... more

Hotel pre-charged room rate to guarantee a non-smoking room then had no record of prepayment and so charged us a second time. Even though we had proof of payment hotel clerk was unable to give us a credit - but did give us the run-around, saying we could speak with the manager at 7:00 A.M. Lo, at 7:00 A.M. when... more

I was very pleased with my stay at the Crystal Inn. The rooms were extremely clean and very nice. I think they must have just remodeled because the room smelled new. They have big beautiful windows and comfortable beds. The breakfast was fabulous. They really do have fresh batter for you to make your own fresh waffles - plus they... more