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Glacier Bay Lodge

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179 Barlett Cove, Gustavus, AK 99826
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Glacier Bay Lodge
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Level Contributor
162 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As with many National Park lodges, you are not paying for luxury - it's is location, location, location. There is a beautiful hiking trail right near lodge - Forest trail. Our room was musty, dark, and had outdated furniture. I guess it could've been worse. We were a little disappointed with the dining at the lodge as well. The food... More 

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Iowa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

First, hats off to the staff - the Aramark kids, NPS staff, concessionaires staff. They are doing their best with what they have to work with. Stayed there 3 nights at the end of July - intermittent tepid water for showers. At one point there was no water coming thru the shower. Was told the maintenance guy was working to... More 

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Albuquerque
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Pros: very friendly staff and onsite park rangers, beautiful location!. Cons: no hot water, overpriced restaurant for only mediocre food, laundry mostly out of order, dark rooms wth uncomfortable beds. Seriously? Stay in Gustavus or stay just 1 night before the Glacier Bay Boat Tour which was worth it!

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swindon
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This lodge is in a good position to explore glacier bay, food choice was great and expensive lodge was clean and tidy rooms were ok. Couldn't see much of the bay from our rooms because to many trees in the way. The staff was ok . Not to far from airport free shuttle service. Free wi fi to

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Burnaby, Canada
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is the best place to stay in order to experience all that Glacier Bay has to offer. We stayed two nights in unit 40, farthest from the lodge, so very quiet, with a partly screened view of the inlet among the Sitka spruce and hemlock. It was clean and comfortable...except that the advertised queen bed was a std double,... More 

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Burnaby, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Excellent for a rustic remote lodge! I would readily stay here again. Real wood planks for most of walls which I very much liked. Comfortable. Very clean. My 6' 4" very fussy and particular husband slept well in the sort double bed. Firm twin bed that I slept well in. Nice desk with chair and another comfortable chair in the... More 

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Charlotte, North Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

our room was very dated. uncomfortable beds. No hot water during our 2 day stay. Toilet has lots of mildew. I took a picture and showed desk staff and still wasn't cleaned! Didn't bother to tell us there was no hot water. Phone lines didn't work. Mr Bell , the manager, unavailable. The government should throw Aramark out. Aramark manages... More 

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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice lodge with own dock for Glacier Bay cruises. Also runs shuttle buses to and from airport and anywhere else you want to go. Rooms are fine for a remote, rustic-style lodge. It has very helpful and friendly staff and a v good restaurant, which is just as well as there are no other facilities nearby!

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Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Thank you for the review and the compliments on our staff. Three of the last four reviews talk about our great staff and it is nice to hear. For next year, we are going to do some upgrades to the lodge so it will be even better. Hopefully we will see you again someday. Jeff Bell General Manager More 

Oakland, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The accommodations are not great, but the location is to die for and the staff is really nice! You are inside Glacier Bay National Park and staying a place where few ever even visit. If you are going to trek all the way to Gustavus - stay here. You may not love the room or the decor, but the ability... More 

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Jeff B, General Manager at Glacier Bay Lodge, responded to this review

We are glad that you had a great time at Glacier Bay! Your headline sums it up: we do have a great location and a great staff. Our employees really love Alaska and are a friendly, happy group. Thanks for the review and hopefully we will see you again someday. Jeff Bell General Manager More 

Level Contributor
8 reviews
3 of 5 stars Reviewed 3 weeks ago

The sheets are paper thin and the mattresses passable. Rooms could use sprucing up. Internet in lodge is ridiculous. Can't handle guest volume. Dining room staff very good andfood good not great. Overall it's passable but not great. I'm sure the National Park Service awards contracts to operate theses facilities to the lowest bidder in this case Aramark.

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Jeff B, General Manager at Glacier Bay Lodge, responded to this review

Thank you for the review. For next year we are going to make a major investment in the lodge with new bedding so the rooms will be much nicer and more comfortable. We are looking into way to improve the WIFI, but it will always be slower than the mainland since it comes form a satellite. This is a great... More 

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