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Holiday Inn Express Silver City

Certificate of Excellence
2.5 of 5
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1103 Superior Street, Silver City, NM 88061
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Holiday Inn Express Silver City
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Ranked #2 of 9 Hotels in Silver City
Certificate of Excellence
A recent review
4 of 5 stars Reviewed September 23, 2013
thisisthelasttime Heber Springs, Arkansas
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Silver City
See the most recent reviews
1 review
1 of 5 stars Reviewed September 24, 2013 via mobile

We arrived at the hotel in the evening. When looking at our room we were horrified. Dirty carpets, tap and even a dirty toilet flush were welcoming us in a for the given rate small room. Within the bathroom even a floor tile was broken and loose. When asking for another room we were shown a room exactly as bad... More 

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

I am so sorry that you have had a bad experience with our hotel. I understand your concern and frustration. I do wan to thank you for providing feedback so we know how to better prepare for our guests. Please know that we are on the brink of starting our renovation. All fixtures, furniture, flooring and amenities will be replaced... More 

Heber Springs, Arkansas
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 23, 2013

Stopped for a couple of nights here on the way to Flagstaff. Met with several of my friends. The rooms were quiet and the location was great. Really enjoyed the complementary water bottles. It is easy to get dehydrated at this altitude.

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Albuquerque, New Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 19, 2013

A very nice and welcoming hotel. We arrived at 11:30pm and the receptionist was quick to help. The rooms are spacious and the beds are nice and comfortable. We had a nice view from the windows looking over an empty field. The room was clean; it had a small refrigerator, and a microwave. Breakfast was fresh and the selection was... More 

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Cloudcroft, NM
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 6, 2013

This was my first experience with Holiday Inn Express and it was very good. The pool and exercise room were very clean. Pros: Breakfast Exercise Room Bedding Pool Cons: Nothing comes to mind A good stay for business or in my case a family vacation.

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detroit
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 19, 2013

I've stayed at many Holiday Inn Express hotels for business. This one by far was just okay. The lobby had a wonderful welcoming smell. The decor in the lobby was very nice. The staff were all very pleasant and most helpful. The breakfast was nice and the dining area was well kept. The room however is a different story. The... More 

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for taking the time to review our property. It means a lot to us to hear the feedback our guest have in order to make your next stay even better. I am glad to hear that the staff was friendly and that you enjoyed the breakfast area. I do apologize for the condition in which you... More 

Maryland
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 8, 2013

Stayed at the Holiday Inn Express for a five-day bike race.. one of the biggest annual events in the small town of Silver City, NM. Everything is relative, so for the area and what I saw driving around, I would say the Holiday Inn Express is probably the nicest place to stay, in terms of amenities and upkeep. It's off... More 

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for taking the time to review our hotel. It is great feedback that we are able to understand what the traveler is in need of. Please know that along with the addition of the pool and other outdoor amenities we will also be expanding the fitness area as well. I do hope that this will be... More 

Phoenix, AZ
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 12, 2013

Stayed one night here recently. Very good clean business type hotel in Silver City. Good breakfast, quite & comfortable sleep would stay again for sure what it looked like. Enjoyed the included breakfeast & free bottles of water by the door.

Was this review helpful? Yes 1
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

I am delighted to know that you enjoyed your stay. Thank you for taking the time to review our hotel. In the last quarter of this year we will be breaking ground on an addition to the hotel. As well we will be expanding our amenities to include an outdoor swimming pool, a grilling area, a fire pit area for... More 

Payson, Arizona
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 1, 2013

There are some very positive features at this Holiday Inn Express. It is located several hundred yards off the highway so there is no traffic noise, the rooms are clean and the beds are comfortable, the staff is friendly and helpful, and the breakfast is a cut above average. But there are also negatives. The walls are thin so you... More 

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for your review of our hotel. I am glad to hear that we had some great qualities you enjoyed. Please note that we will be going through a 100% renovation of our property and an addition of twelve rooms and a swimming pool. I do hope that you will be able to come back and visit... More 

Albuquerque, New Mexico
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 23, 2013

The Front Desk staff went out of their way to accomodate our needs. We spent two nights there and toured the surronding area. WiFi worked without a hitch. Breakfast was plentiful and with a nice variety. Our room was clean, but the bathroom floor was missing some grout around various tiles. Not a large problem, but it needs to be... More 

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Tucson, Arizona, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 13, 2013

Small hotel but nice place. We stayed on the second floor and found that where ever we parked there was a staircase nearby to the parking lot which made getting in and out of the hotel easy. The breakfast was awesome and it changed up a little each day (we stayed two nights). Clean rooms and the shampoo/ Conditioner was... More 

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