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Holiday Inn Express Silver City

Certificate of Excellence
2.5 of 5
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1103 Superior Street, Silver City, NM 88061
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Holiday Inn Express Silver City
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Ranked #3 of 9 Hotels in Silver City
Certificate of Excellence
A recent review
4 of 5 stars Reviewed September 22, 2014
Fastmach B Safford, Arizona
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109 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Silver City
See the most recent reviews
Safford, Arizona
Top Contributor
55 reviews 55 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2014

+ Newly Remodeled Room - Beautiful Colors + Very comfortable bed and pillows + TV at the right height + Friendly staff + Great breakfast bar! - No bathtub, just a shower - this is one of the few draw backs - Could not get on the internet, no matter how hard I tried. I was able to connect for... More 

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Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

We are glad you enjoyed our new remodel and décor of our property! We look forward to seeing you on your next trip to Silver City! Brent Steinberg Assistant GM More 

London
Top Contributor
68 reviews 68 reviews
42 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed September 21, 2014

This hotel is a little difficult to find. Presumably large signs are not permitted on the road on this town. The hotel is located behind the Wendy’s down a driveway on the outskirts of the town. The benefit of being located off the road is that the location is quiet. The hotel is pretty much what you would expect for... More 

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Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time and energy to give us feedback on your recent stay with us. We are very sorry about the inconvenience of checking you into an occupied room. Our front desk agent immediately made us aware of the situation and took responsibility, as well as added more steps to ensure there is not an occupied room.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed September 11, 2014

Hotel being renovated BUT rooms dusty and lacked detailed cleaning. We stayed two nights and upon our return the 2nd night found our room not done. They claim we requested it not be done to the point of banter because they "were booked to capacity". Breakfast good but other than kitchen staff maids and front desk cordial but not welcoming.

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time to write a review for our hotel. I am sorry that you had a bad experience. During our construction dust is a never ending process. I am not sure what the circumstances were surrounding your specific instance with housekeeping. I can say that on some of our busier days in August we were full... More 

Hobbs, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 3, 2014

Heading in to Silver City without a reservation over the Memorial weekend - Saturday night. Called and was told no rooms available with the exception of the Managers Suite. Little pricey, but well worth it. Large separate bedroom with King-sized bed (very comfortable) and sitting area. Separate cooling units as well. "Living" area has fold-out couch which was also comfortable.... More 

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate all that you said and we are happy to have Millie working on our front desk. I am glad we were able to meet all your needs on one of our busiest weekends. I do hope you will be able to return when all of our... More 

Top Contributor
89 reviews 89 reviews
30 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 2, 2014

Although the hotel was undergoing renovations, the workers left the main areas clean after each day--it was remarkable. The beds were very comfortable-the room, very clean. Choice of hot or cold breakfast items. Smoking bench is right outside the main doors (20 feet)--maybe that could be moved a bit further so when there's a breeze, we all don't inhale.

Was this review helpful? Yes
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for writing such a nice review. We welcome all recommendations. We are glad you enjoyed your stay and that the construction was not a problem for you. I do hope you will be able to come back and stay when our project is 100 % complete. Thank you, Michelle Carrillo General Manager More 

El Paso, Texas, USA
Top Contributor
330 reviews 330 reviews
34 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed August 16, 2014

We spent just one night here after stumbling upon it on trip advisor. We were very impressed. Our room was spacious and quiet with a modern bathroom. There was a fridge and microwave, too, for leftovers. Only downsides included two hairs that we found in the bathroom from previous tenants and the pillows were a little to soft. If in... More 

Was this review helpful? Yes 1
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time to give us feedback about your recent stay in Silver City with us. We are glad you enjoyed our spacious new rooms and amenities. We appreciate the feedback about the hair and pillows as we can make product and service changes for the better. We look forward to showing off our complete remodel on... More 

Tucson, Arizona
Top Contributor
105 reviews 105 reviews
35 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed August 16, 2014

The inn is undergoing a major upgrade. The room we had was already freshly painted and had a tile entry and bath with a granite counter top. The bed was comfortable and there was ample room to move about except when someone was sitting at the work station and someone else wanted to squeeze by the chair and the end... More 

Was this review helpful? Yes 1
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Wow! Thank you for the kind and thorough review! We appreciate your feedback and are glad you enjoyed your newly remodeled room and our large breakfast. Thank you for bearing with us on your arrival as the painters were making our exterior look even better. See you on your next visit to Silver City! Brent Steinberg Assistant GM More 

Tucson
Top Contributor
131 reviews 131 reviews
4 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed August 14, 2014

My husband and I took a little jaunt to Silver City, NM to see the beautiful Gila Wilderness and the Gila Cliff Dwellings. We both found the Holiday Inn to be a nice choice, the room was spotless, very comfortable and the staff was so nice. The housekeepers kept our room immaculate for the 3 night stay. I think the... More 

Was this review helpful? Yes
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for you positive feedback about our hotel. We are glad you enjoyed our newly renovated rooms, showers, and breakfast! With 3.3 million acres of wilderness, we're sure we'll see you again soon! Thank you for choosing to stay with us here in Silver City! Brent Steinberg Assistant GM More 

The Villages, Florida
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 6, 2014

This hotel was being remodeled and expanded when we stayed here for two nights in August 2014. Our room was one of the rooms which had been completely redone -- with all new fixtures and furniture as well as new carpet and decorating. In spite of the construction going on, our room was clean and quiet, and all the new... More 

Was this review helpful? Yes
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for taking the time to review our property. We are happy that your room was to your expectations and we are looking forward to when you can return and experience the whole completed project. We are striving to make a better stay for all of our guests. Thank you, Michelle Carrillo General Manager More 

Calgary, Canada
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

Stayed here 4 nights in June & will be back for another 4 nights in July. Renos going on & a swimming pool going in but rooms remain quiet & comfortable. Nice breakfasts are laid out each morning - bacon, sausages, eggs, yogurt, cereal, eclairs, pancakes, etc. Friendly staff. Free bottled water. Close to Wal Mart & right on one... More 

Was this review helpful? Yes
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for such the kind review. We appreciate your positive feedback as we strive to make our property even better during our renovations. We look forward to seeing you later this month where all of our rentable guest rooms and suites will be 100% remodeled and the last 10 under construction will be done by August! Brent Steinberg Asst... More 

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