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Holiday Inn Express Silver City

2.5 of 5
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1103 Superior Street, Silver City, NM 88061
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Holiday Inn Express Silver City
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Ranked #3 of 9 Hotels in Silver City
A recent review
4 of 5 stars reviewed 2 days ago
hawk1131 Centennial, Colorado, United States
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110 reviews from our community

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    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Centennial, Colorado, United States
Top Contributor
94 reviews 94 reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In the spring of 2015 this Holiday Inn Express is essentially a new property after a recent renovation. Rooms were clean and very quiet. The breakfast was good with the typical hotel buffet offerings. The staff was friendly and informed about local attractions and places to eat. The property is east of the old downtown and college campus.

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HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the kind words about our property. We are glad you were able to enjoy our newly updated building and grounds. We hope you had a wonderful trip to Silver City and hope to see you again in the future. Sincerely, Brent Steinberg Assistant GM More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel seemed to be well-managed for the most part and was very clean with a nice lobby and an above average breakfast. Our chief complaint which went unsolved was that we had no internet service in our room except for a rare connection for a few minutes before it disconnected. Our friends who stayed at Econo Lodge had lightning... More 

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HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time to review our property and for staying with us last week. I am glad the hotel and breakfast were enjoyable for you, but I am sorry for the internet issues. Our front desk staff did all she could, which was to reset the router. I was able to call Comcast on Thursday afternoon, 3/26/15... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2015

Was very clean, Great Breakfast. Front desk ladies were very nice and helpful. However, a housekeeper witnessed my husband smacking our 2 year olds hand because he kept pushing alarm button in elevator next thing you know we have cops knocking on our room door! Crazy how nowadays you cant even DISCIPLINE your kids without being judged! However the housekeeper... More 

Was this review helpful? Yes 1
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

While I thank you for taking the time to provide feedback on your stay, I want to make it clear that I personally gave the ok for our staff to call local authorities. It is a rare occurrence, but when three different employees report an issue to me that is very upsetting and wrong to them, I will take action.... More 

Reno, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2014 via mobile

This is only the second time I've felt a desire to write a TripAdvisor review. I am wrapping up a quick, one night stay at Holiday Inn and had a very pleasant stay. The suites are wonderfully generous in space and we enjoyed having the mini kitchenette for breakfast. My husband and I collapsed on the couch after a day... More 

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HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the kind words about our property here in Silver City. We are pleased that our staff was able to make you feel welcomed and that you enjoyed our new rooms in a peaceful environment. Thank you for taking the time to give us feedback and we look forward to seeing you on your next trip to Silver... More 

Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 30, 2014

This is a fairly nice hotel in Silver City. I hear it's the best one there! I preferred the lobby and second floor sitting area before they "upgraded" it. The staircase used to be more delicate and charming, and for some reason they got rid of the cozy little sitting area at the top of the stairs with fireplace and... More 

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Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time to give us feedback on our hotel. We are glad you enjoyed the property and all the new upgrades in room and sundry shop. It sounds like you really enjoyed our library on the second floor previous to the renovation, and we are proud to say it is coming back. We are waiting on... More 

Madison, Wisconsin
Top Contributor
127 reviews 127 reviews
49 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 19, 2014

A good choice to stay in Silver City. Nicely renovated rooms that are clean, safe, and inviting. Your basic HIE amenities which is a good thing... nice breakfast, bottled water and fresh baked cookies. Just a little dust from construction but no bother. Close to the road and plenty of parking. Staff was helpful for Gila Cliff dwellings information and... More 

Was this review helpful? Yes 1
Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

It sounds like you had an enjoyable trip to Silver City! We are pleased to hear that our staff was able to support your needs and give you the information necessary for your trip. Thank you for taking the time to provide us feedback. We hope to see you again on future visits. Brent Steinberg Assistant GM More 

Manchester England
Top Contributor
277 reviews 277 reviews
60 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed October 14, 2014

This property is undergoing upgrading however the development work is not intrusive. We were upgraded to a very nice suite. Room amenities are excellent and the suite was spacious. Staff were friendly and efficient. The location is convenient for the highways but not so good for dining. There are a couple of fast food joints close by. For decent food... More 

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Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

It sounds like you had a great visit to Silver City this past week! We are glad you enjoyed our vibrant city and enjoyed the stay with us. We appreciate your feedback and patience as we have been hard at work with our remodel. We look forward to seeing you on your next trip to Silver City. Brent Steinberg Assistant... More 

Ottawa, Canada
Top Contributor
308 reviews 308 reviews
58 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed October 8, 2014

All the rooms have been completely renovated very recently, and a new wing of 8 rooms, and pool are being added. Construction was not an annoyance, other than a little dust. The hotel is about 100 yds off the highway, so it is quiet. The lobby and breakfast room are very good, The choices at breakfast were larger than in... More 

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Michelle C, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the positive feedback about your recent stay with us. We are glad you enjoyed your stay at our renovated property. We look forward to seeing you again on your next trip to Silver City! Brent Steinberg Assistant GM More 

Emporia, Kansas
Top Contributor
93 reviews 93 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 2, 2014

This is the nicest property in Silver City. It is completing a remodel and expansion which includes new rooms and a pool. The rooms are nicely decorated and very comfortable. It is equipped with multiple plug-ins to permit recharging. We were impressed with the friendliness of the hotel staff and their willingness to help. It is located on the outskirts... More 

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Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for your very nice review. I am glad to know that our guest are happy with the new arraignment of the rooms and the multiple plugs in our new lighting. I do hope you will be able to return when our remodel is complete and enjoy some of the other amenities, a grilling area and heated... More 

Alamogordo, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

Recently remodeled room was fantastic. I had a wonderful stay from September 28th to October 1st. Starting with the nice king bed, to the excellent furniture that was comfortable and looked good. Also, was very pleased to find a frig and microwave in the room. I've stayed at this same hotel in the past and it was hit or miss.... More 

Was this review helpful? Yes
Michelle C, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for the great review of our hotel. I am glad to hear that our remodel has met your expectations. That is exactly what we need to know from our guests. I am glad to hear that our staff was friendly and that Brent was able to help in all requests, he is such a great asset... More 

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