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Holiday Inn Express Silver City

Certificate of Excellence
2.5 of 5
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1103 Superior Street, Silver City, NM 88061
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Holiday Inn Express Silver City
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Ranked #2 of 9 Hotels in Silver City
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
ocdogmom Costa mesa
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Costa mesa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has recently been refurbished and is as clean and neat as I had hoped. The bed was comfortable with both firm and soft pillows. The front desk as well as the maids are friendly and helpful. It is down the street from the main highway so there is minimal traffic noise. The best part of my stay was... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for the review. We welcome all pets and are happy that you enjoyed your stay, we strive to provide the best customer service. We hope you will come back to visit Silver City and stay with us again. Thank you, Michelle Carrillo General Manager More 

Warrensburg MO
Level Contributor
169 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed 1 week ago

We last stayed here in 2002, so this is indeed an older property. The room, with 2 queens, was a bit cramped compared with newer HIEs. Water pressure was good, TV reception was fine, beds comfortable. We had a problem getting the wifi to work; the staff was very helpful in restoring the service, even calling in an off-duty clerk... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the feedback from your recent stay with us. The property was built in 1999, and we just did a large remodel finishing January 2015. While we were not able to make the rooms larger for guests who want more space in the room, we did strip everything down to the plywood floors, sheetrock in the bedrooms, and... More 

Denver, Colorado, United States
Level Contributor
226 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Holiday Inn for a week. I found this property to be the popular place to stay and with reason. They are dog friendly as well as kid friendly. I can't remember the last time a hotel offered all of the amenities including mouth wash. They offer high service and a wonderful staff that are there... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the positive feedback. We appreciate the kind words and will pass them along to our staff who is the backbone of our hotel. We look forward to greeting you on your next visit. Sincerely, Brent Steinberg Manager More 

Tucson, Arizona
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend booked this hotel as they allow pets and her dog was on the trip with us. The hotel is located 2.5 miles east of downtown. The accommodations were very nice, new and clean. Staff was friendly and helpful. The breakfast buffet had several selections of hot food, fruit and drinks. I especially enjoyed the salt water pool. The... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time to write a review for our property. We are always happy to welcome guests traveling with pets. I am happy that you enjoyed the majority of your stay. Please upon your return to Silver City just let us know you would like a room on the third floor and we would be happy to... More 

Pahrump, NV
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We love HIE hotels. This one stands near the top of those we've stayed with. I heard it was recently added to and remodeled and the woman who owns it did well with this move. The hotel's new wing is seamlessly incorporated with the rest of the building and everything looks fresh and inviting. The pool is wonderful and my... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

I love your analogy you ended with! We are proud that our staff and property was able to meet your needs for a Holiday Inn. The remodel and addition was a lot of work, but all the guests, including yourself have shown us that is was well worth the time, effort, and capital. Again, thank you for the positive feedback,... More 

Langley City, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

but it is quite expensive considering the city. our bikes were safe here, and the pool is very good. but there are no restaurants or bars within walking distance. the staff are friendly. the room is clean. beds are comfortable. but the air conditioning was very noisy and not all that effective at night. we ended up turning it off.... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you for writing a review of our hotel. I am glad the room and pool were great and the staff was nice. I am sorry that the a/c was loud, we now know to have maintenance look into the unit. We hope you enjoyed the rest of your trip. Thank you, Michelle Carrillo General Manager More 

Chicago
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family appeared on your doorstep after a long drive through the Trail of the Mountain Spirits and hike in the Gila Cliff Dwellings. We had made arrangements months in advance at a different hotel only to learn upon checking in that they could not accommodate a simple request. We drove through the streets of Silver City and stopped in... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the wonderful words. We thank you for having the trust in us to provide you with an enjoyable stay, and we are proud to have such great employees who are willing to accommodate our guests and their needs. Thank you for choosing to visit Silver City, and we hope to see you again on your next visit.... More 

Level Contributor
95 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My room was clean and nice, large and comfortable. I liked the areas around the hotel where I could walk the dog. The pool and outdoor areas looked nice, but the hotel was crowded, and there were big parties of people having get togethers when I was there. It was a nice stay.

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the kind words about our property. We are glad you enjoyed your stay, and it was enjoyable for your dog as well. We hope to see you on your next visit to Silver City! Sincerely, Brent Steinberg Assistant GM More 

Irvine, California
Level Contributor
11 reviews
7 hotel reviews
1 of 5 stars Reviewed June 25, 2015

Silver City is the size of a postage stamp, super tiny city. This Holiday Inn is the most expensive hotel in Silver City, but the hotel itself was substandard. The doors to the rooms appear to be reused from a previous slum hotel, I could see the hallway between the door itself and the door jam. Holiday Inn needs to... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

We are so sorry that our town and hotel were not to your standard. We strive to work with the supplies that are available to us in our rural area. We do thank you for taking the time to write a review so that we may know where we need to direct our efforts more. Thank you, Michelle Carrillo General... More 

Phoenix, Arizona
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 24, 2015

I just left Silver City, NM having had the opportunity to spend five weeks there. My flying fire fighting has given me the opportunity to see many, more or less, out of the way places, but I had never spent time in Silver City before. Billy the Kid actually did live here. For about two years as I understand it.... More 

Was this review helpful? Yes 1
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for taking the time to write such an extensive review for our small community. I really appreciate the detail in all aspects. It truly has given us a clear insight to the guest experience. We will always try to work upon what we can improve on and train our staff better. We really do enjoy your... More 

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