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Holiday Inn Express Silver City

Certificate of Excellence
2.5 of 5
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1103 Superior Street, Silver City, NM 88061
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1 room 1 guest
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Holiday Inn Express Silver City
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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london
Level Contributor
178 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was comfortable and quiet and there was a good breakfast selection. The pool was a little chilly. The t.v. was on some cable system which we found impossible to use. A member of staff did get it going but after trying to use it the following day we just gave up The motel is quite hard to find... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for your kind words about the rooms and breakfast. Our cable system has been an issue and we are actually looking at changing carriers. I am glad you were able to visit some of our great sights. Thank you, Michelle Carrillo General Manager More 

Phoenix, Arizona
Level Contributor
164 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very pleased with the dog-walking area right behind the hotel. There is no fee for pets, so that was really appreciated. We also really, really liked the different pillows available and a good-sized room. Breakfast was great--juices and fruits, yogurt, cereals, milk, and a variety of hot items--there was something for everyone. The separate pool and patio areas... More 

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Costa mesa
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 22, 2015

This hotel has recently been refurbished and is as clean and neat as I had hoped. The bed was comfortable with both firm and soft pillows. The front desk as well as the maids are friendly and helpful. It is down the street from the main highway so there is minimal traffic noise. The best part of my stay was... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you so much for the review. We welcome all pets and are happy that you enjoyed your stay, we strive to provide the best customer service. We hope you will come back to visit Silver City and stay with us again. Thank you, Michelle Carrillo General Manager More 

Warrensburg MO
Level Contributor
169 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 19, 2015

We last stayed here in 2002, so this is indeed an older property. The room, with 2 queens, was a bit cramped compared with newer HIEs. Water pressure was good, TV reception was fine, beds comfortable. We had a problem getting the wifi to work; the staff was very helpful in restoring the service, even calling in an off-duty clerk... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the feedback from your recent stay with us. The property was built in 1999, and we just did a large remodel finishing January 2015. While we were not able to make the rooms larger for guests who want more space in the room, we did strip everything down to the plywood floors, sheetrock in the bedrooms, and... More 

Denver, Colorado, United States
Level Contributor
233 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 16, 2015

I recently stayed at the Holiday Inn for a week. I found this property to be the popular place to stay and with reason. They are dog friendly as well as kid friendly. I can't remember the last time a hotel offered all of the amenities including mouth wash. They offer high service and a wonderful staff that are there... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the positive feedback. We appreciate the kind words and will pass them along to our staff who is the backbone of our hotel. We look forward to greeting you on your next visit. Sincerely, Brent Steinberg Manager More 

Tucson, Arizona
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 9, 2015

My friend booked this hotel as they allow pets and her dog was on the trip with us. The hotel is located 2.5 miles east of downtown. The accommodations were very nice, new and clean. Staff was friendly and helpful. The breakfast buffet had several selections of hot food, fruit and drinks. I especially enjoyed the salt water pool. The... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you for taking the time to write a review for our property. We are always happy to welcome guests traveling with pets. I am happy that you enjoyed the majority of your stay. Please upon your return to Silver City just let us know you would like a room on the third floor and we would be happy to... More 

Pahrump, NV
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

We love HIE hotels. This one stands near the top of those we've stayed with. I heard it was recently added to and remodeled and the woman who owns it did well with this move. The hotel's new wing is seamlessly incorporated with the rest of the building and everything looks fresh and inviting. The pool is wonderful and my... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

I love your analogy you ended with! We are proud that our staff and property was able to meet your needs for a Holiday Inn. The remodel and addition was a lot of work, but all the guests, including yourself have shown us that is was well worth the time, effort, and capital. Again, thank you for the positive feedback,... More 

Langley City, Canada
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 2, 2015

but it is quite expensive considering the city. our bikes were safe here, and the pool is very good. but there are no restaurants or bars within walking distance. the staff are friendly. the room is clean. beds are comfortable. but the air conditioning was very noisy and not all that effective at night. we ended up turning it off.... More 

Was this review helpful? Yes
HIESilverCity, General Manager at Holiday Inn Express Silver City, responded to this review

Thank you for writing a review of our hotel. I am glad the room and pool were great and the staff was nice. I am sorry that the a/c was loud, we now know to have maintenance look into the unit. We hope you enjoyed the rest of your trip. Thank you, Michelle Carrillo General Manager More 

Chicago
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2015

Our family appeared on your doorstep after a long drive through the Trail of the Mountain Spirits and hike in the Gila Cliff Dwellings. We had made arrangements months in advance at a different hotel only to learn upon checking in that they could not accommodate a simple request. We drove through the streets of Silver City and stopped in... More 

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the wonderful words. We thank you for having the trust in us to provide you with an enjoyable stay, and we are proud to have such great employees who are willing to accommodate our guests and their needs. Thank you for choosing to visit Silver City, and we hope to see you again on your next visit.... More 

Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 27, 2015

My room was clean and nice, large and comfortable. I liked the areas around the hotel where I could walk the dog. The pool and outdoor areas looked nice, but the hotel was crowded, and there were big parties of people having get togethers when I was there. It was a nice stay.

Was this review helpful? Yes
HIESilverCity, Manager at Holiday Inn Express Silver City, responded to this review

Thank you for the kind words about our property. We are glad you enjoyed your stay, and it was enjoyable for your dog as well. We hope to see you on your next visit to Silver City! Sincerely, Brent Steinberg Assistant GM More 

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