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TownePlace Suites Vincennes

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1320 Willow Street, Vincennes, IN 47591
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TownePlace Suites Vincennes
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TownePlace Suites Vincennes
TownePlace Suites Vincennes
TownePlace Suites Vincennes
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43 reviews from our community

Traveler rating
    24
    13
    4
    1
    1
See reviews for
18
5
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ballwin, Missouri
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

I am in town 2-3 nights every month for business. The staff here have been very good and there are few problems. Recently I have had some room issues, but I am hopeful that the maintenance staff will fix things as I always inform them on check out. Other than that the beds are comfortable and the breakfast is consistent... More 

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Clarksville, Tennessee
Top Contributor
72 reviews 72 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I always stay at Marriott properties when I travel, and usually at a Residence Inn or Spring Hill Suites. Neither of those was available in Vincennes, so to stay at a Marriott property, this was the only choice. What a pleasant surprise! First, the staff: friendly, helpful, great attitude, knowledgeable about the local area. I walked in and was greeted... More 

Was this review helpful? Yes
GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Thank you so much for taking the time to give us such a nice review. I am so glad we made you comfortable during your travels. We hope to see you again soon. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

Great, friendly service. Comfortable, clean rooms. Tidy breakfast area and hot food for breakfast. Great escape from the wind and snow we experienced the night of our stay. Quiet and tranquil night's sleep without trains or traffic noise. We would surely come back when we come for another visit to Vincennes.

Was this review helpful? Yes
GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Dear Micha, We are very glad you enjoyed your stay with use. We pride ourselves on excellant customer service and are so glad we were able to meet your needs. Please come see us again. More 

Cincinnati, Ohio
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2015

I travel for work and I have stayed at this hotel on several occasions for 3 days/2 nights. The hotel staff is very friendly and the hotel is clean. There is free wifi and a decent breakfast. The small kitchen area is great if you are staying a couple days, so you can bring food. There is a nice restaurant... More 

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Dear Dawn, Thank you so much for taking the time to express your experience with us at TownePlace Suites. We are very glad you enjoy the accommodations. I apologize that you have felt rushed at checkout time. There may be times when our front desk or suite attendants have noticed someone vacate the room and we then assume it is... More 

Peru, Indiana
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed one night while driving thru southern Indiana and this did not disappoint! Check in was fast and the room was clean. The hotel was very quiet, too. Parking was convenient. The breakfast included waffles, biscuits, gravy, scrambled eggs, a nice yogurt assortment, and various breads. We received a $10 gift card to Gilberts, a trendy steakhouse right next... More 

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Olathe, Kansas
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 2, 2015

I have stayed at this Towneplace 3 times. It is relatively new, but they are starting to have some issues. Upon check-in the desk attendant seemed nervous and flustered, but we got check in OK. The second we stepped into the room, we smelled a horrific odor presumably from the last guest. There was some kind of industrial air cleaner... More 

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Dear Guest, I apologize for the inconvenient odor of your suites while staying with us. We have a very strict cleaning procedure for rooms that have been smoked in, but possibly we overlooked your suite. Thank you for bringing it to our attention so that our staff can be sure to get that taken care of. I sent you a... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 4, 2014

I stayed at this hotel in Oct. 2014, and again for the Thanksgiving weekend. My and my family's experience was fantastic, beyond expectations. The suite was spotless and large. The beds were VERY comfortable. When we noticed a light out in the refrigerator and a problem with the toilet, the maintenance staff (Jack and Tristan) came up and fixed everything... More 

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Fishers, Indiana
Top Contributor
122 reviews 122 reviews
6 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed December 1, 2014

My wife and I were in vincennes for afuneral and had requested a quiet room. We were not isappointed. Everyone there from the desk clerk, manage, and staff were all pleasant, friendly, and helpful. Our room was very clean and the beds were comfortable. The vbreakfast was hot tasty, and plentiful with a nice fvariety. Hd no problems with our... More 

Was this review helpful? Yes 1
Julie B, General Manager at TownePlace Suites Vincennes, responded to this review

We appreciate you taking the time to let us know that you enjoyed your stay, and we are glad that you enjoyed your accomodations. We look forward to seeing you again in the future. Julie Bailey, General Manager More 

1 review
2 of 5 stars Reviewed November 30, 2014

I recently stayed here for Thanksgiving and a family wedding. When I arrived my room smelled very strongly of BO/curry and I went to see what could be done. Since it was during the holidays they didn't have another room to put me in. The staff was very courteous and respectful except the manager. I had requested the manger call... More 

Was this review helpful? Yes
GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

My sincere apologies for the troubles you encountered while staying with us. It is unfortunate that we did not meet your expectations. We will report your concerns to the appropriate departments so that these can be addressed. More 

Pearisburg, Virginia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 14, 2014

After staying in a sub-par hotel on the other end of town, we were pleased to find this TownePlace Suites. We just checked out today, but will be checking back in tomorrow, so yes, we found it pleasing enough to return. The room was ample sized, but we enjoy a room partition and wish this place had them. (When two... More 

Was this review helpful? Yes
GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

We are so glad you enjoyed your stay with us. We hope to see you again when your travels bring you back to Vincennes, IN. More 

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