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TownePlace Suites Vincennes

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1320 Willow Street, Vincennes, IN 47591
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TownePlace Suites Vincennes
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TownePlace Suites Vincennes
TownePlace Suites Vincennes
TownePlace Suites Vincennes
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46 reviews from our community

Traveler rating
    26
    14
    4
    1
    1
See reviews for
20
5
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cartersville, Georgia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

First, the staff is awesome....Melissa, Aleesha and really everyone I came in contact with. Booked a studio for 2 adults and a child. (king bed and sofa bed) should have worked. Nooooo... You could not walk pass the bed and the sofa, truly you had to climb on the bed to go to the restroom. Room would have been great... More 

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Thank you so much for staying with us. We were happy to accomodate your needs to the larger suite. We look forwards to seeing you again. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You expect thus kind of service at a premium big money Hotel..Had a great stay...Great Breakfast..Friendly Staff from front desk, maids, maintenence guy, breakfast server...just can't say enough about the Staff...Room was in great shape....very comfortable and very clean...will stay here again!!!

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Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

No problems at all, the staff members were very helpful and the hotel was easy to find. I'd definitely recommend it if you're stopping in Vincennes. Very clean and fresh - I think the building is only a few years old, if that. The hotel is within an easy drive to VU. Very clean and fresh!

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Ballwin, Missouri
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 16, 2015

I am in town 2-3 nights every month for business. The staff here have been very good and there are few problems. Recently I have had some room issues, but I am hopeful that the maintenance staff will fix things as I always inform them on check out. Other than that the beds are comfortable and the breakfast is consistent... More 

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Clarksville, Tennessee
Top Contributor
72 reviews 72 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 4, 2015 via mobile

I always stay at Marriott properties when I travel, and usually at a Residence Inn or Spring Hill Suites. Neither of those was available in Vincennes, so to stay at a Marriott property, this was the only choice. What a pleasant surprise! First, the staff: friendly, helpful, great attitude, knowledgeable about the local area. I walked in and was greeted... More 

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Thank you so much for taking the time to give us such a nice review. I am so glad we made you comfortable during your travels. We hope to see you again soon. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

Great, friendly service. Comfortable, clean rooms. Tidy breakfast area and hot food for breakfast. Great escape from the wind and snow we experienced the night of our stay. Quiet and tranquil night's sleep without trains or traffic noise. We would surely come back when we come for another visit to Vincennes.

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Dear Micha, We are very glad you enjoyed your stay with use. We pride ourselves on excellant customer service and are so glad we were able to meet your needs. Please come see us again. More 

Cincinnati, Ohio
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2015

I travel for work and I have stayed at this hotel on several occasions for 3 days/2 nights. The hotel staff is very friendly and the hotel is clean. There is free wifi and a decent breakfast. The small kitchen area is great if you are staying a couple days, so you can bring food. There is a nice restaurant... More 

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Dear Dawn, Thank you so much for taking the time to express your experience with us at TownePlace Suites. We are very glad you enjoy the accommodations. I apologize that you have felt rushed at checkout time. There may be times when our front desk or suite attendants have noticed someone vacate the room and we then assume it is... More 

Peru, Indiana
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 15, 2015

We stayed one night while driving thru southern Indiana and this did not disappoint! Check in was fast and the room was clean. The hotel was very quiet, too. Parking was convenient. The breakfast included waffles, biscuits, gravy, scrambled eggs, a nice yogurt assortment, and various breads. We received a $10 gift card to Gilberts, a trendy steakhouse right next... More 

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Olathe, Kansas
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 2, 2015

I have stayed at this Towneplace 3 times. It is relatively new, but they are starting to have some issues. Upon check-in the desk attendant seemed nervous and flustered, but we got check in OK. The second we stepped into the room, we smelled a horrific odor presumably from the last guest. There was some kind of industrial air cleaner... More 

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GuestRelationsTPS, Guest Relations Manager at TownePlace Suites Vincennes, responded to this review

Dear Guest, I apologize for the inconvenient odor of your suites while staying with us. We have a very strict cleaning procedure for rooms that have been smoked in, but possibly we overlooked your suite. Thank you for bringing it to our attention so that our staff can be sure to get that taken care of. I sent you a... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 4, 2014

I stayed at this hotel in Oct. 2014, and again for the Thanksgiving weekend. My and my family's experience was fantastic, beyond expectations. The suite was spotless and large. The beds were VERY comfortable. When we noticed a light out in the refrigerator and a problem with the toilet, the maintenance staff (Jack and Tristan) came up and fixed everything... More 

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