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Marriott New York at the Brooklyn Bridge

3.5 of 5 333 Adams Street, Brooklyn, NY 11201
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Marriott New York at the Brooklyn Bridge
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Marriott New York at the Brooklyn Bridge
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1,197 reviews from our community

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    414
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

As always this hotel delivers, and it is as much about the location as it is about the staff which is beyond amazing! You want it, you can ask for it here and if they can do it for you they will. Fantastic!! Don't let the renovations scare you because they have it figured out!!!

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Milton Freewater, Oregon
Top Contributor
130 reviews 130 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two friends and I were in town for a couple of weeks so we selected this hotel based on location. There was plenty of dining near by and a CVS drug store for road food and brews. We dined at some of the local places and I enjoyed my 1st five guys. Of course the hotel served great breakfasts and... More 

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West Chester, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are traveling here for business, you'll find it good quality, great service, and a notch above a "typical" Marriott experience. I felt very safe and comfortable for the 8 + months I was working in Brooklyn for business. On the occasions which I experienced difficulty, the staff found ways to remedy the issue and or provide kindness or... More 

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Was in town on business for 2 weeks so my hotel room was basically my home. The two housekeepers Carmen A. and Carmela were absolutely amazing. They paid attention to all the little details that made a difference. I don't usually tip my housekeepers because they don't usually do a great job but these two women are outstanding so I... More 

Was this review helpful? Yes 1
SIMarriott, General Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Good day and thank you for sharing your feedback here on TripAdvisor. It isn’t often that the associates behind the scenes get recognized which making your comment even more special. Our service training is designed to deliver genuine hospitality to every guest and I know your appreciation of Carmen & Carmela will truly brighten their day and let us all... More 

UK
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights for a conference. Downside: the hotel is undergoing renovations so scaffolding greets you on entry and the restaurant/bar has been temporarily moved to a rather soul-less room at the rear of the building. Upside: the staff are great, consistently. Congrats to the HR/training person. The bed was huge and very comfortable, the (standard) room was... More 

Was this review helpful? Yes 2
Milwaukee
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I had reservations to stay here for a conference that was in the same building. I arrived at midnight, and was told that I did not have a reservation. I gave them my confirmation number (which they first told me was invalid - it wasn't). Once my reservation was found, the front desk told me said it had been canceled,... More 

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BrooklynMarriott, Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Hello, Thank you very much for providing feedback and please accept our apologies for this very unfortunate situation. I can completely understand your frustration and if possible, I would like to speak with you at your earliest convenience. My contact information is below and I look forward to speaking with you. Sincerely, John McPartlan Director of Operations 718 222 6502... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Brooklyn Bridge - Marriott is under going renovations but the staff is still the same. That is to say without a doubt they exceed expectations daily. The level of customer service starts at the top with the general manager who is always available to address any concerns about the quality of your stay. The front desk is staffed by... More 

Was this review helpful? Yes 3
SIMarriott, General Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Thank you for your comments - I greatly appreciate you adding your experience here on TripAdvisor. The staff here at the Brooklyn Marriott will be delighted to read about your stay as well and how we made such a "difference." I hope you will be returning soon and have a chance to experience our renovated restaurant and lounge. Our new... More 

Sydney, Australia
Top Contributor
52 reviews 52 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable hotel. It's well located, right between two subway stations. Beds are great, television has an impressive range of choice. The service at the front desk was memorable, Melissa was very nice and Max went above and beyond to ensure that I was satisfied with my room. Great smile too. The only reason this doesn't get all 5 stars... More 

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a large property but never seems too crowded. The rooms are very comfortable as are the beds and because it is not in Manhattan, the rooms are a decent size too! Staff are friendly and helpful. I have only eaten breakfast in the hotel and although choice of food is limited, what they do have is high quality... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

As mentioned I am particularly impressed with the level of service I received at the restaurant. The servers name was Kahlil. I informed him I had an allergy to gluten and he personally got the chef, Julette To talk with me. Not only did julette provide me with an outstanding meal, but she also provided me some literature on gluten-free... More 

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SIMarriott, General Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Thank you for taking the time to post your comment. All of us here at the Brooklyn Marriott are fans of TripAdvisor and a posting recognizing our staff and the positive experience truly means a great deal to all of us. We look forward to your return and hope you will share the experience you receive in our soon to... More 

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Additional Information about Marriott New York at the Brooklyn Bridge

Address: 333 Adams Street, Brooklyn, NY 11201
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Marriott New York at the Brooklyn Bridge 3.5*
Number of rooms: 376
Reservation Options:
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Also Known As:
Marriott New York At The Brooklyn Bridge Hotel Brooklyn
New York City Marriott
Marriott Brooklyn Bridge
Brooklyn Marriott
Hotel Style:
#8 Business Hotel in Brooklyn
#9 Romantic Hotel in Brooklyn
#9 Family Hotel in Brooklyn

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