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Marriott New York at the Brooklyn Bridge

#15 of 52 Hotels in Brooklyn
Certificate of Excellence
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333 Adams Street, Brooklyn, NY 11201
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Marriott New York at the Brooklyn Bridge
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Marriott New York at the Brooklyn Bridge
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1,226 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW

I was in NYC to finish a film that has taken 5 years to complete. I was staying nearby at a close family friend's place on Adams Street. My day began well-- but by the end of the day I LITERALLY was falling apart. Long story short at the end of a long day: I was locked out of the... More 

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1 review
3 of 5 stars Reviewed 4 days ago NEW

I will say the staff here is excellent. Very friendly, good customer service. Great location. My room, however, was a little run down and a little disheveled. I had to call housekeeping as soon as I checked in. Lobby is being renovated and there is no room service right now. All in all it is still a very nice hotel,... More 

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BrooklynMarriott, Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Hello, Thank you very much for taking the time to share feedback from your stay with us at the Brooklyn Marriott. It's great to hear that the service was excellent! We're excited to have begun our hotel renovation which will address your concerns and I'm sure will exceed your expectations. Please feel free to contact me directly for details of... More 

Newcastle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Despite renovations being carried out through the day to the reception area, this is a lovely hotel. We had a deluxe room on 21st floor and we were in the South tower. Everything about the hotel was very nice. We arrived on Good Friday at about 11.00 pm and was greeted by Max who was friendly yet professional on the... More 

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Forked River, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my daughter for her visit to NYU Polytechnic School of Engineering. I am not really familiar with NYC, and I wanted a location close to campus and in a nice neighborhood. This hotel fit the bill. It is about a block from NYU Poly, and we felt very safe in the neighborhood. Our 17th floor room... More 

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SIMarriott, General Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Good Morning, Thank you for recognizing our location and sharing your neighborhood experience. We are proud to be the headquarters hotel for parents visiting their children in many of our local colleges/universities. I would also like to thank you for recognizing our STAR associates – I am sure they are very proud to be noticed here on TripAvisor. We hope... More 

Grayson, Georgia
Contributor
12 reviews 12 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel would be rated very good for New York. The bed, bath and everything else in the room was just average, but clean. What really put it over the top was the outstanding customer service. Every single employee I dealt with was extremely kind, accommodating and customer-service oriented. During our stay, the front lobby area was under a renovation,... More 

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Rhode Island
Top Contributor
100 reviews 100 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location! Great spacious rooms with comfy beds. What you come to expect at Marriott Hotels. Downtown Brooklyn offers many restaurants, shopping (Fulton Street) and you can walk to Manhattan if you're feeling adventurous. We enjoyed out stay here. Will stay here again.

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 2 weeks ago

They have zero service acumen. Zero amenities. They have a lot of nerve charging what they charge to be so ran down. They have a lack of accommodation for their customers when they know this is easily a 2 star hotel. Marriott should hold all of their hotels at the same standard. This one fails miserably.

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BrooklynMarriott, Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Hello, Thank you very much for the feedback and please accept our apologies as it's clear we didn't meet your expectations. I would really appreciate the opportunity to speak with you to learn more from your stay so we can improve as a hotel. Also, I'll be able to share the exciting details of our hotel renovation. My contact information... More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the marriot for a weekend. I live pretty close to nyc,so it was a local getaway. But I have to say because of the friendly staff and great parking arrangement and location, I did not feel like a local. It was like being on vacation.every time I walked through the entrance I was greeted... More 

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Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Gaudy interior in lobby. Comfortable room reasonable size room for NYC. Location is great and allows for easy access to all points in Brooklyn and Manhattan. Enjoyed morning runs across Brooklyn Bridge located one short block away. Price suggest more privacy and a bit of luxury neither is provided. A security guard is posted at the elevator and checks for... More 

Was this review helpful? Yes 1
BrooklynMarriott, Manager at Marriott New York at the Brooklyn Bridge, responded to this review

Hello, Thank you for sharing feedback and staying with us at the Brooklyn Marriott. We're excited to be going through our renovation which will include a total upgrade of our lobby for you to enjoy on your next visit. Please feel free to use my contact information below when you look to stay with us. Sincerely, John McPartlan Director of... More 

Wellington, Florida
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed here 3 times over the past year - during the major renovations - and can say it's one of the best Marriott locations I have stayed at - staff service has been wonderful each visit and very accommodating from check in to check out - rooms are large and excellent views of the city - will be staying... More 

Was this review helpful? Yes 1
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