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Comfort Inn Brooklyn - Downtown

2.5 of 5 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
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Comfort Inn Brooklyn - Downtown
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Comfort Inn Brooklyn - Downtown
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55 reviews from our community

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    7
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Super friendly staff, good breakfast and very clean. Slight downside is that's it kind if isolated....in an industrial area, but only a few blocks from restaurants, bars and shopping. Only a 10 minute walk to Barkley Center during which I felt safe even at night. I would highly recommend this hotel.

Was this review helpful? Yes 1
Jerusalem, Israel
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located in the residential area of Brooklyn this hotel is very basic. Forget modern decor or fancy design. It is 10 min walks from the Atlantic subway station and shopping center. The rooms are not big and the furniture can be more practical and new, but all is clean. The staff is kind and helpful. If you are not too... More 

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Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel offers minimal amenities however for the price it's a nice stay the staff are loverly and the rooms are very comfy. The hotel is clean and well presented, if u want breakfast I suggest u get down early to make sure u get a table, and if u end up with a room next to the ice machine,... More 

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Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We apperciate your feedback, and happy that you enjoyed yourself. We hope to see you soon in the near future. Thank you, Comfort Inn Brooklyn-downtown Staff More 

Coventry, Rhode Island, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My husband and I were a little nervous walking to the hotel from the metro station even thought it was early afternoon. The street the hotel is located on is very industrial with graffiti all over the buildings and garbage all over the street, The hotel itself is small but I thought it was very clean. Our king room was... More 

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Brandon W, General Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. Overall, your stay was pretty enjoyable. You were able to enjoy a lot of the restaurants in town as we have over 150 that will deliver to you. The neighborhood is part of Park Slope, and although somewhat industrial, it's very quiet in a very busy and... More 

Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 19, 2014

We've book 4 days at Comfort inn Brooklin being the best choice with breakfast included for December. The hotel in at 3 metro stops from the famous Wall st. From where you can take a 3 min walk to WTC monument and the new WTC building called ONE WORLD TRADE CENTER. The hotel is in a very quiet place at... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We apperciate your response, we are happy that you loved your stay. It's our job to make every guest leaves happy, and happy we did that for you. Thank you, Comfort Inn Brooklyn-Downtown Staff More 

Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed December 1, 2014

We checked in to this hotel on October 19 (Room 214). That night, we found a bed bug in our room. We caught it and took it down to show the person at the front desk who immediately became rude and defensive. She denied it was a bed bug, even though I have seen them before from living in NYC... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. I want to say that I am truly sorry that we did not meet your expetations when staying at our property. I would like for you to give us another chance, so you can see what are team is about. Thank you More 

Kyoto, Japan
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 18, 2014

It's clean, comfortable and economical. But between the noisy draft coming through the window and the trucks and daytime construction beeps and bangs, don't even think about staying here without earplugs. Seriously, once the plugs are in, it's not bad. Breakfast is included, which although modest, is a plus. The street is a little creepy at night - it's a... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We aplogize for the noise interuptions during your stay, but we are happy that you liked everything else. We value your feedback. Thank you More 

San Diego, California
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2014

The hotel itself is fine. I might have given it four stars except for the noise. Bring ear plugs. There are diesel trucks on the street outside, sirens, car horns, construction noise, etc. This isn't the hotels fault, but it is a fact. Also, there were noisy guests in the hall late at night. I would suggest asking for a... More 

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Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn Brooklyn Downtown. We apperciate your feedback and value your comment. We hope that you would give us another chance and we can place you on the opposite side of the hotel, so you can have a enjoyable stay. Thank you More 

San Diego
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 24, 2014

The staff was great, very helpful and friendly. The room was quite small, a hole in the carpet, a couple of holes in the wall, and the furniture was rather shoddy. The bed was comfortable and the room was reasonably clean. When I first checked in the television and one lamp did not work, but engineering quickly fixed the problems.... More 

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Brandon W, Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn. We are passionate about service. Our goal is to provide a memorable experience for every guest that stays with us. It seems that we did not live up to your expectation. We will take your words and apply them to our process as we get better every day. More 

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed October 17, 2014

My review is based on my interaction with the management of the hotel. Booked via a third party discount site (Groupon). Unfortunately trip was cancelled at the last minute. Knowing that there were no changes or refunds allowed, I called the hotel to see if they would work with me (partial credit or rebooking). Was told by the front desk... More 

Was this review helpful? Yes 3
Brandon W, Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review your experience with us. We hope that your experience with Groupon doesn't sour you on the hotel as we have a wonderful property. It is always our goal to provide a wonderful and memorable stay to all of our guests. More 

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Additional Information about Comfort Inn Brooklyn - Downtown

Address: 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Brooklyn - Downtown 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
Comfort Inn Brooklyn
Brooklyn Comfort Inn

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