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Comfort Inn Brooklyn - Downtown

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279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
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Comfort Inn Brooklyn - Downtown
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Comfort Inn Brooklyn - Downtown
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86 Reviews from our TripAdvisor Community

Traveler rating
    25
    23
    24
    5
    9
See reviews for
29
22
6
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
  • All months
    (86)
  • Mar-May only
    (42)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (20)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

Terrible customer service, the night that I booked the room they had plumbing issues, I drove all the way from Ohio with a baby and was not notified of the problem until I got there. They reserved a room for us at another hotel that was an hour long drive. They simply ruined my entire plans for the weekend. It's... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Lyana, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are truly sorry that we... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I and my boyfriend stayed at this location for his birthday and we had such a great experience. The location was perfect; the bedroom where so comfortable. The best part was the shower “it was loveably”. Also the fact that they had free breakfast was just a plus. I loved my time here. Great place to spend a weekend at.

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Molisa, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. We are very happy to hear that you enjoyed your stay for your boyfriend's birthday. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to... More 

Wilmington, Delaware
1 review
5 of 5 stars Reviewed 3 weeks ago

Great people working there, very professional and friendly. Love the hotel location. Very comfortable room, love the showers and the concept of the breakfast included is just amazing, you will be surprised how tasty the food is and they have both healthy and unhealthy choices which give you the variety of choices! If I will ever travel again will definitely... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Amr, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Manila
Top Contributor
86 reviews 86 reviews
35 hotel reviews
266 helpful votes 266 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this inn since it is very near the venue of my brother's wedding. Rooms ate very comfortable. They have a flat iron/ironing board which really comes in handy....a vending machine ( drinks) is located on our floor...while the ice machine is located on the 1st floor. You room comes with free buffet-self serving breakfast..no frills, no art,... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Taekwondo Family, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you... More 

Colorado Springs, Colorado
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Our interactions with staff were all friendly and polite - you definitely have a good team! However. Our first room was a (unrequested) handicapped room. The shower has no lip at all and drains into the middle of the room and had clearly not functioned properly as the carpet outside the bathroom door was sopping wet. As this was about... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Kristen L, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn- Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see... More 

Travelers are raving about these Brooklyn hotels

Vancouver
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I only stayed a night but this place is perfectly fine if you're looking for a low cost option nearby all you would need in Brooklyn. Small rooms but very comfortable and perfect location to eat, get errands run and just explore an interesting part of NYC. The staff are lovely, breakfast leaves a lot to be desired...even if it's... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear SoEtoile, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

maryland
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff at this hotel was really great. I was setting up an art exhibit at a local art gallery. I needed word processing , printing etc. this hotel Had it all. It's a fun area to stay in, in Brooklyn a little edgy and fun food. . The breakfast staff(especially Margaret) were welcoming. And helped me to keep my sanity... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Mary F, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Will pass on to Margaret how she made your stay enjoyable. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for... More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Steinmann, Isaac, and Angelica were terrific walkimg us thru every challenge we encountered in a big Italian wedding weekend. They recommended local restaurants that enhanced our visit. Busy place but the handled all of us with grace and patience. One of the best parts of our visit. Thank you for treating us like family, in a good way of course.... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Karin O, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I will also pass on... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

excellent place to stay very clean and the whole staff was wonderful, very helpful best customer service compare to other hotels in the area. enjoyed my stay in this hotel, full breakfast, cleaning crew super, and customer service desk went out of their way with a smile at all times.

Was this review helpful? Yes
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Dear Saul, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn, Downtown Brooklyn. We are all thrilled to hear that your stay with us was excellent. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2015

My wife and I had another great experience at this hotel. Over time we had shopped hotels around the area and have landed here and here we will continue to stay. The hotel is clean and very comfortable. The included breakfast well rounded with a great selection - love the waffles... One morning I bumped into the cleaning staff manager.... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Comfort Inn Brooklyn - Downtown, responded to this review

To whom it may concern, Thank you for taking the time to complete our online survey regarding your recent stay at the Comfort Inn Brooklyn-Downtown. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to... More 

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