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Comfort Inn Brooklyn - Downtown

2.5 of 5 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
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Comfort Inn Brooklyn - Downtown
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Comfort Inn Brooklyn - Downtown
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45 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kyoto, Japan
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It's clean, comfortable and economical. But between the noisy draft coming through the window and the trucks and daytime construction beeps and bangs, don't even think about staying here without earplugs. Seriously, once the plugs are in, it's not bad. Breakfast is included, which although modest, is a plus. The street is a little creepy at night - it's a... More

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San Diego, California
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is fine. I might have given it four stars except for the noise. Bring ear plugs. There are diesel trucks on the street outside, sirens, car horns, construction noise, etc. This isn't the hotels fault, but it is a fact. Also, there were noisy guests in the hall late at night. I would suggest asking for a... More

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San Diego
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The staff was great, very helpful and friendly. The room was quite small, a hole in the carpet, a couple of holes in the wall, and the furniture was rather shoddy. The bed was comfortable and the room was reasonably clean. When I first checked in the television and one lamp did not work, but engineering quickly fixed the problems.... More

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Brandon W, Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review the Comfort Inn. We are passionate about service. Our goal is to provide a memorable experience for every guest that stays with us. It seems that we did not live up to your expectation. We will take your words and apply them to our process as we get better every day. More

Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 17, 2014

My review is based on my interaction with the management of the hotel. Booked via a third party discount site (Groupon). Unfortunately trip was cancelled at the last minute. Knowing that there were no changes or refunds allowed, I called the hotel to see if they would work with me (partial credit or rebooking). Was told by the front desk... More

Was this review helpful? Yes 2
Brandon W, Manager at Comfort Inn Brooklyn - Downtown, responded to this review

Thank you for taking the time to review your experience with us. We hope that your experience with Groupon doesn't sour you on the hotel as we have a wonderful property. It is always our goal to provide a wonderful and memorable stay to all of our guests. More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 20, 2014

Smallest hotel room I've ever been in. Very clean. Great staff. May especially was very helpful with navigating the city for us and even called a private car to take us to the airport on our last day (which is extremely affordable to our surprise). Easy access to Manhattan and close to the new "trendy" part of Brooklyn. 3 stars... More

Was this review helpful? Yes 1
Mexico City, Mexico
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 1, 2014

The hotel is located a few blocks away of subway so get to Manhattan not take longer than 40 minutes. The zone of hotel is quiet, the facilities are clean enough and all the personnel is very helpful, but especially Steinmann, nice guy. Also the wi-fi works very good. And the breakfast was good enough.

Was this review helpful? Yes 2
Fareham, United Kingdom
Top Contributor
53 reviews 53 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 18, 2014

I read some mixed reviews on this hotel, but as we had been to NYC a couple of times before i felt confident i could find my way around without too many problems, and the price was very competitive. The hotel is in a mixed light industrial area and while i was comfortable walking the 10 minutes to a big... More

Was this review helpful? Yes 4
Montreal, Quebec, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 12, 2014

Pros: Hotel is located 10 minutes from the major Subway hub giving you quick access to Manhattan without expensive cab rides. Rooms were clean, not the biggest but for my needs they were great. Service was excellent everyone was very nice and helped whenever we needed something. Not an expensive stay. Breakfast is free and okay but don't expect A1.... More

Was this review helpful? Yes 1
North Adams, Massachusetts
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed here this past weekend for my friend's Brooklyn Bachelorette Party. It was just the two of us staying and we snagged one of the last rooms available (2 full beds). We stayed in room 215 which was a corner room overlooking the hotel parking lot, so it was very quiet. We were next to a vending machine and... More

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albuquerque n.m. 87120
Top Contributor
66 reviews 66 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 15, 2014

Don't be put off by the immediate surroundings here. There were a lot of food truck distributor stations and other industrial buildings. but the area looked very safe. Our room was small, but very clean and tidy. The bath was blazingly clean and well appointed. The hotel is a half block from 3rd avenue with lots of shops and stores... More

Was this review helpful? Yes 4
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Additional Information about Comfort Inn Brooklyn - Downtown

Address: 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn Bridge)
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Brooklyn - Downtown 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
Comfort Inn Brooklyn
Brooklyn Comfort Inn

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