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Holiday Inn Express Brooklyn

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625 Union Street, Brooklyn, NY 11215
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Holiday Inn Express Brooklyn
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Holiday Inn Express Brooklyn
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106 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Halifax, NS
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Perfect place to stay while in NYC. Close location to subway, safe and clean. You are 20 minutes by subway to Times Square! Staff are friendly and helpfull as well. Free breakfast to get you started....nothing wrong with this hotel at all!! If you are in NY for any amount of time and are travelling by subway get a $30,... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Guest, We were so happy to hear that we were able to exceed your expectations during your stay with us. We thank you for the compliments and for taking the time to review your stay. We hope to see you soon. Regards, Sudhir - Front Office Manager More 

Ihle
Top Contributor
54 reviews 54 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for seven nights in March. Recommended if you want a cheaper option than Manhattan hotels. The subway is a very short walk away. You will save tons of money by going with this option and not having massive standards. Ashleigh at the desk was very helpful and had a great smile. Very service-minded and helped us out whenever... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Spitfireix, Thank you so very much for taking the time to review your stay with us. Your comments and suggestions are all valuable and we thank you for your feedback. We are glad that you enjoyed your stay and services of our committed team members. We can't wait to see you again. Regards, Sudhir - Front Office Manager More 

Fort Worth, Texas
Contributor
16 reviews 16 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one night, in mid-March 2015. The location is only one block west of the Union Street subway station (R train) in the Park Slope neighborhood of Brooklyn. The neighborhood is one of the most affluent in Brooklyn and I felt safe enough walking around at night. There were two items which kept me from... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Guest, While we appreciate your kind review, we are so sorry for the inconvenience that you had to experience during your stay with us. I can assure you that the management is working diligently to find a suitable solution to address the elevator issue and we expect to soon have a more permanent solution. Your comment about the plumbing... More 

Kamloops, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 14, 2015

We stayed here for five nights. It is close to the subway station on Union St. In Brooklyn. It takes 35 min by subway to get to Time square. It's about a 30 minute drive from LGA airport. Hotel charges for parking but there is plenty of safe parking on the streets around the hotel. The breakfast was good with... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Lahoj, Thank you for the great review highlighting our hotel's convenient location and our service. We appreciate your valuable comments and let me assure you that it was our pleasure to serve you during your stay in NY. We hope to see you in the near future. Regards, Sudhir Puthran Front Office Manager More 

Boynton Beach, Florida
2 reviews
1 of 5 stars Reviewed February 13, 2015

As a business traveler, I travel 45 plus weeks per year and I only want three things from a hotel. To be clean, have enough room to move around and keep me stocked with towels and coffee. They failed in all three areas. I walked in the room and it was so small I had to go outside to change... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Mike K, On behalf of our entire team I would like to apologize for your less than pleasant experience during your stay with us. We hold ourselves to very high service standards and we are very disappointed to read your comments and we are sorry. I can assure you that your comments were carefully reviewed and addressed by our... More 

Orange Mound
Contributor
15 reviews 15 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 6, 2015

This is my 2nd stay/review at this hotel within the past year, so I will be brief. I was in NY during the most recent snow storm and was stuck because of flight cancellations. I needed a room and since I was pleased with this hotel back in June 14', I felt comfortable staying here again. Good choice! Melanie let... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Guest, We thank you for your kind words of praise for our team member Melanie and our hotel services. We are happy to know that we are your hotel of choice during your stay in New York and we thank you for being our loyalty guest. We hope to see you soon. Sincerely, Sudhir Puthran Front Office Manager More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 4, 2015

We stayed in this hotel for 4 nights. Positives: rooms are very clean, beds comfortable, staff very helpful and friendly, very good breakfast included in price, excellent location - away from hustle and bustle of manhattan with immediate access to subway and many excellent restaurants in brooklyn. Free internet. Negative: only 1 elevator - long wait times (if you need... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you Askamag, for taking the time to give us your valuable feedback. We are happy that you appreciated our service and great location of our hotel. We thank you very much for choosing to stay with us during your visit of NYC and we hope to see you soon. Regards, Sudhir Puthran Front Office Manager More 

DuBois, Pennsylvania
Top Contributor
128 reviews 128 reviews
44 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed February 3, 2015

I stayed at the Holiday Inn in Brooklyn while traveling on business last week. The front staff was very, very kind and helpful a well as everyone else I came in contact with at this hotel. The rooms are small, but that is typical of NYC. The important thing is that they were clean! There is no dining room in... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Pam15801, Thank you for taking the time to review your stay with us and we appreciate your valuable comments and recommendations. Our team here at Holiday Inn Express – NY, Brooklyn were happy to know that you enjoyed our service. We hope to see you soon. Regards, Sudhir Puthran Front Office Manager More 

Brooklyn, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 30, 2015

Conducting business in this ever re-gentrifying neighborhood and having stayed in several surrounding motels I can say with certainty that this Holiday Inn Express has set the bar for all of the others. You will not be disappointed.You have my word on it.

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Jerry W, We thank for your great review of our hotel and your stay with us. Your kind feedback is much appreciated by our team and we look forward to serving you in the near future. Regards, Sudhir Puthran Front Office Manager More 

Salem, Massachusetts, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2015

From check in to complimentary breakfast to check out this Holiday Inn Express experience was five star. The check in clerk was friendly and helpful, the room was clean and neat, the complimentary breakfast included hot items - eggs, sausages, pancakes and cinnamon buns; the cold items included cereal (both cold and oatmeal), fruit and yogurt. The beverages ranged from... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Jim H, We want to thank you for your kind words and great review of our team and hotel. It was our absolute pleasure to be of service to you during your visit of NYC. We hope to see you soon in the near future. Sincerely, Sudhir Puthran Front Office Manager Sudhir.puthran@expressbrooklyn.com More 

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