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Holiday Inn Express Brooklyn

2.5 of 5 625 Union Street, Brooklyn, NY 11215
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Holiday Inn Express Brooklyn
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Holiday Inn Express Brooklyn
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96 reviews from our community

Traveler rating
    34
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    21
    4
    7
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooklyn, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Conducting business in this ever re-gentrifying neighborhood and having stayed in several surrounding motels I can say with certainty that this Holiday Inn Express has set the bar for all of the others. You will not be disappointed.You have my word on it.

Was this review helpful? Yes
Salem, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

From check in to complimentary breakfast to check out this Holiday Inn Express experience was five star. The check in clerk was friendly and helpful, the room was clean and neat, the complimentary breakfast included hot items - eggs, sausages, pancakes and cinnamon buns; the cold items included cereal (both cold and oatmeal), fruit and yogurt. The beverages ranged from... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Jim H, We want to thank you for your kind words and great review of our team and hotel. It was our absolute pleasure to be of service to you during your visit of NYC. We hope to see you soon in the near future. Sincerely, Sudhir Puthran Front Office Manager Sudhir.puthran@expressbrooklyn.com More 

Nashville, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Location is great. Close to subway, food and markets. Felt relatively secure and didn't worry too much about my rental car in their parking lot. Yes, I was there just before Christmas and the elevator was broken (only for 2 days). But they had people to help with bags, so it wasn't the end of the world. Honestly, even when... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Tee1342, We like to thank you for choosing to stay with us during the holiday season. I want to personally apologize to you and your family for the inconvenience you had to experience with our elevator going out of service during your stay. I am delighted to hear that Henry and our team were able to make your stay... More 

Oceanside, California
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just completed a one week (12/26-1/2) stay at the HI Express in Brooklyn and were very happy with our choice. The hotel was very clean with 9 floors, a small lobby and a breakfast area (usual HI Express breakfast). The staff was very friendly and helpful. We stayed on the 9th floor and our room faced Union Street which... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you BeJerky for the great review we are extremely happy that you enjoyed your stay with us. We appreciate all the great comments and it was our pleasure serving you. We will be looking forward to serve you in the near future. Regards, Sudhir Puthran Front Office Manager sudhir.puthran@expressbrooklyn.com More 

Brooklyn, New York
Top Contributor
59 reviews 59 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 26, 2014

It is a basic hotel & priced accordingly. The rooms were clean & comfortable. The elevator was broken during my stay which was a pain but I was lucky to only have to deal with one level. Subway is 1/2 block away, Dinosaur BBQ is across the street, bars, shops & restaurants on 5th Avenue 1/2 block away. Staff was... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review, Mabinbklyn. We would like to extend our sincere apologies for the inconvenience you had experienced due to our elevator going out of service during your stay. On a positive note, we are happy to hear that your enjoyed the service of our dedicated team. We hope to regain your confidence and will look forward to... More 

Montreal, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 25, 2014

We got there on the Friday night before Chrismas at around 10:00PM. The first comment from the front desk was that the elevator was not working and that the room we reserved was on the 10th floor. We had two options: to put us at a Choice hotels in Brooklyn or to reimburse us. The Choice hotels would have been... More 

Was this review helpful? Yes 2
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you, Touristedunord for your feedback. We like to take this opportunity to apologize for the inconvenience you had encountered during your stay. It was unfortunate that we did not have a suitable solution with regards to locating you to another hotel and for that, we are truly sorry. I would like to assure you that your experience is not... More 

Montreal, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 21, 2014

Good: location, excellent breakfast (more than cheap cereals and toasts), friendly staff. Clean rooms. Across the hotel there is Dinosaur BBQ, it's a must go ! High speed internet with almost no lag(were impressed). Bad: there was NO parking (parking was filled by private users) so we had to chase parking around the block daily. The elevator was broken during... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Bru015, We would like to extend our sincere apologies for the inconvenience that you had experienced due to our elevator that was not functioning during your stay with us. We would like to inform you that the elevator has been repaired and is back in service. Your comments are valuable and we appreciate that your enjoyed some of our... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

The rooms are clean however are a but small but we 4 girls sharing a room. There was no microwave or fridge and our coffee machine in the room leaked. The room got cold quickly and the curtains looked like fashion curtains as they would not draw together. Free wifi from your room which was great. The staff were helpful... More 

Was this review helpful? Yes 2
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Cadells, Thank you for your feedback we are glad that you enjoyed your stay with us. We do extend our sincere apology with regards to the coffee machine that was leaking and the issue has been addressed with our housekeeping team. We hope to have the pleasure of serving you in the near future. Happy Holidays! Sudhir Puthran Front... More 

Rhode Island
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2014

This is a very clean, updated, and comfortable hotel. The rooms are small but nicely appointed including a microwave and a small refrigerator. The parking is pricey and on street parking is crowded. The staff were helpful and there is a ful, free breakfast including pancakes, omelet a and bagels. The hotel is near a subway station, too!

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Shawksley, We are glad that you enjoyed your stay with us and thank you for the great review. We hope to see you soon in the near future. Happy Holidays! Sudhir Puthran Front Office Manager More 

Dallas
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 14, 2014

Walking distance of train. Free breakfast is good, and free wifi. The only negative thing was the elevator... However there is a sign that says during peak hours the elevator will take a while. Doesn't have a gym or lounge area.

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Hi Ronjohron, Thank you for your review and we are glad you enjoyed your stay with us. Happy holidays & hope to see you soon! Sudhir Puthran Front Office Manager Sudhir.puthran@expressbrooklyn.com More 

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Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union Street, Brooklyn, NY 11215
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Brooklyn 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn

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