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All 51 Brooklyn hotels

Holiday Inn Express Brooklyn

2.5 of 5 Hotel   |   625 Union Street, Brooklyn, NY 11215
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Ranked #21 of 51 Hotels in Brooklyn
A recent review
4 of 5 stars reviewed yesterday
Daniel L New York
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265 reviews from our community

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    42
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    28
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Puerto Rico
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

All was good until we had to check out. We booked with Expedia and when we checked out we had an amount charged to my card, I asked what were the charges and they did not want to explain the charges because the rooms were booked with Expedia. I called back to ask about the charges and a lady said... More

Was this review helpful? Yes 1
Brandon W, Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for taking the time to review our property. It is our goal to provide a phenomenal experience for every guest during every stay. We understand that you didn't get the support that you were hopeful for and that will be addressed. As per our other surveys, you can see that the service you received is not indicative of... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in the Holiday inn express for 3 days and it was very nice. You can't expect, that the ambience and the breakfast is as good as the 5 stars hotels in Manhattan, but for that you have to pay much more. The hotel is great for a short stay, the breakfast was good (I preferred the pancakes) and... More

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This was the worst hotel I have ever been to (and I've been to other Holiday Inn franchises). Sticky carpet, clogged tub (that they only fixed after complaining twice), bathroom with an awful smell and floor that was never cleaned. Breakfast was included, but not worth the money.

Was this review helpful? Yes
Brandon W, Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for taking the time to review our property. It is very important for us to know that guests are saying about their stay, as this helps us to improve service. Your stay was was not indicative of the type of service that we normally provide and is evident by other reviews and we are terribly sorry for that.... More

Bogota, Colombia
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As much as I did not like this hotel, I can not give it a bad grade due the great staff it has. When we got there at 2:00am after the airline had lost part of our luggage, we arrived to find out that the elevator was not working, and our room was in the 7th floor. To compensate that,... More

Was this review helpful? Yes 1
Portage, Michigan
Senior Contributor
45 reviews 45 reviews
35 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property is in the heart of Brooklyn (there is more then one heart of Brooklyn). Half a block from the R line, Manhattan is a short 20 minutes away (transfer to the N at Atlantic until the R tunnel is fixed in late 2014.). This is the more residential Brooklyn with brownstones an restaurants within just a few blocks.... More

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Prior Lake, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying at the holiday in express Brooklyn on and off for the last 8 months for work. It is a great hotel to stay at. The front desk staff of Kirsten, Melany, Yani, and Eddis are very friendly and willing to help out with any problem you may have. The hotel is close to good food and... More

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Pretoria, Gauteng, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first visit to New York was an express visit to accommodate seeing as many icons as possible in just under a week. This location (5 minutes) from the subway was ideally suited for our trip. Affordable, including breakfast and surrounded by local pubs / restaurants.

Was this review helpful? Yes 1
Auckland, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel at the last minute, for a stay ending on New Year's Eve. At first, we were a bit sceptical: it seemed almost too good to be true to find hotel accommodation at a lower cost than our previous disappointing hostel accommodation. We were pleasantly surprised. Though there was a bit of a walk to the hotel... More

Was this review helpful? Yes 1
Florida
Senior Contributor
37 reviews 37 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This past July 20, 2014, our family attended a wedding in Brooklyn and many of us stayed at this Holiday Inn Express. It is a smaller building, set within a neighborhood of car repair shops and funky restaurants. For those not familiar with Brooklyn's Park Slope section or NYC in general, this setting is not unusual in a city where... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Bill G, Thank you for your recent stay with us and reviewing our property. We are glad you enjoyed your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you... More

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Additional Information about Holiday Inn Express Brooklyn

Address: 625 Union Street, Brooklyn, NY 11215
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Brooklyn 2.5*
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Also Known As:
Holiday Inn Express Brooklyn Hotel Brooklyn
Brooklyn Holiday Inn Express
Holiday Inn Brooklyn
New York City Holiday Inn

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