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Holiday Inn Express Brooklyn

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625 Union Street, Brooklyn, NY 11215
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Holiday Inn Express Brooklyn
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Holiday Inn Express Brooklyn
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117 reviews from our community

Traveler rating
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    24
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    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

As you'd expect the rooms are very modest. But ours was spotlessly clean, and the bathroom shined. The staff is wonderfully hospitable and made our stay very pleasant. The free breakfast far exceeded our expectations in the variety of food. You could eat enough to skip lunch. The only negative was a noisy room that faced the street. It was... More 

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

Holiday inn express was a a great experience. Janet the front desk agent was very very helpful and pleasant I will tell anyone to go there. The breakfast was great as well the maid service was excellent the free wifi was the best as well. So when ever you visit Brooklyn New York stay at the holiday inn express

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your considerate review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.. If there is anything we can do to make your... More 

Santa Ana, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Lat week I stayed for one night at $185.00 duble occupancy, room very small with 2 small beds, carpet was dirty and had a bad smell. what is worse, no parking lot! I had to look for parking on the street. not to recommended!

Was this review helpful? Yes 2
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review. It is our goal to consistently provide superior service and know how we are doing and how we can better meet your needs. We regret that your stay was negatively impacted, your comments are very important to us. We hope this will not deter you from staying with us again. Please be assured that all... More 

Parma, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed in Holiday Inn Expresses before and usually they were fairly nice. Chose this hotel more because of location than anything else, but it was sufficient for what we needed it for. Our room was clean, but we were put next to these animals that we thought were dying in the hallway w/all of the commotion they were causing.... More 

Was this review helpful? Yes 2
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

I would like to extend my sincerest apologies for the inconvenience that you experienced due to our elevator that was not functioning during your stay with us. We would like to inform you that the elevator has been repaired and is back in service. I would like to assure you that your experience is not a reflection of the high... More 

new york
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3-4 nights recently while my own office/apartment in Brooklyn was being renovated, and I could not have been happier. Great room on the top floor with a magnificent view of Manhattan in the distance. Nice desk set-up with enough space to work. Good free breakfast, and easy access to the subway. It is within easy walking... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for staying with us and we appreciate you taking the time to write such a positive review. Our committed team members were very flattered by your review and your positive feedback encourages us to keep working hard and exceed our guests' expectations. We look forward to you being our valued guest again! Regards, Niomee Mark-Baptiste More 

Homer
Top Contributor
246 reviews 246 reviews
51 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In some ways this may likely be the best Holiday Inn Express I've stayed at. There is nothing fancy here with no additional amenities like pool or exercise room, but there were several things that made a positive impression. Just because something is basic doesn't mean the standards are lower. This property excels at the basics. I attribute this to... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Boomerang025, Thank you for staying with us and we appreciate you taking the time to write such a positive review. Our committed team members were very flattered by your review and your positive feedback encourages us to keep working hard and exceed our guests' expectations. We look forward to you being our valued guest again! Regards, Sudhir Puthran More 

Crumpler, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My recent stay in Brooklyn was both enjoyable and challenging--on the last evening there, I lost my driver's license. The staff at this hotel (Ashleigh) was supportive and understanding. She did what she could to help me resolve my issue, and her demeanor was calming and professional. The hotel is a block from the R line on the subway which... More 

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Becky M, We hope you were able to replace your lost item. Ashleigh was very happy to know that you appreciated her services. We thank you for highlighting our hotel’s fantastic location and for appreciating our breakfast options. It was our pleasure to be at your service and we look forward to welcoming you again soon. Regards, Sudhir -... More 

Raleigh, North Carolina
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very personable staff, excellent room (spacious and clean). Very accessible to City and lots of great places in Brooklyn. Subway is two blocks away. Really great service with people who will make your stay very comfortable.

Was this review helpful? Yes 1
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Ncwriter2, Thank you very much for appreciating our services. It was our absolute pleasure to be your host during your stay at our hotel. We cannot wait to see you again. Regards, Sudhir - Front Office Manager More 

Halifax, NS
Reviewer
5 reviews 5 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect place to stay while in NYC. Close location to subway, safe and clean. You are 20 minutes by subway to Times Square! Staff are friendly and helpfull as well. Free breakfast to get you started....nothing wrong with this hotel at all!! If you are in NY for any amount of time and are travelling by subway get a $30,... More 

Was this review helpful? Yes 3
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Guest, We were so happy to hear that we were able to exceed your expectations during your stay with us. We thank you for the compliments and for taking the time to review your stay. We hope to see you soon. Regards, Sudhir - Front Office Manager More 

Ihle
Top Contributor
58 reviews 58 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed March 19, 2015

Stayed here for seven nights in March. Recommended if you want a cheaper option than Manhattan hotels. The subway is a very short walk away. You will save tons of money by going with this option and not having massive standards. Ashleigh at the desk was very helpful and had a great smile. Very service-minded and helped us out whenever... More 

Was this review helpful? Yes 3
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Dear Spitfireix, Thank you so very much for taking the time to review your stay with us. Your comments and suggestions are all valuable and we thank you for your feedback. We are glad that you enjoyed your stay and services of our committed team members. We can't wait to see you again. Regards, Sudhir - Front Office Manager More 

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