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Holiday Inn Express Brooklyn

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625 Union Street, Brooklyn, NY 11215
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Holiday Inn Express Brooklyn
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Holiday Inn Express Brooklyn
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137 reviews from our community

Traveler rating
    48
    48
    27
    6
    8
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48
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Holiday Inn Express Brooklyn was very enjoyable. The staff were very attentive to our needs and prompt in responding in inquiries. I would stay there again in a heartbeat! Parking was made available to us which is a big plus these days while traveling. There were no surprises and everything was as stated online.. in fact... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings from the Holiday Inn Express Brooklyn, NY Thank you for your wonderful review on. I am so happy you enjoyed your stay with us. Providing excellent customer service and comfortable accommodations are the things we pride ourselves. Please visit us soon and we look forward to having you join us on your next visit to NYC Warmest Regards, Niomee... More 

ATLANTA
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The concierge was really helpful. We were able to find parking right in front of the building; difficult to do in NY. Despite the circumstances of our travel the hotel provided a pleasant stay. We will stay again.

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review, we are happy to know you enjoyed your stay. Many guest love our hotel location and amenities we provided We wish to see you again! Regards, Niomee Mark-Baptiste Front Office Manager More 

Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel in April 2015, during work. The room is decently big - Getting a room at the back of the hotel affords a decent view of some Manhattan buildings way in the distance, while the front is a view of Dino's BBQ (Which a colleague claimed is mighty excellent). Front desk is okay - the staff... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review. It is our goal to consistently provide superior service and know how we are doing and how we can better meet your needs. We regret that your stay was negatively impacted, your comments are very important to us Please do not hesitate to contact The Front Office Manager directly and I will be more than... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here for the Brooklyn Marathon and the hotel offered the guests free to go bags for the run. How thoughtful?? I can't remember the girl's name but she was very nice and provided us with great information. It's in a fantastic location with great dining options nearby. Make sure you go to Ample Hills creamery when you stay... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for choosing our property. We appreciate your feedback and are delighted to hear that you enjoyed your stay overall. We hope you will choose to book with us again in the near future. Sincerely, Niomee Mark-Baptiste Niomee.baptiste@expressbrooklyn.com Front Office Manager More 

Paducah, Kentucky
Contributor
18 reviews 18 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My family had two rooms reserved in this hotel. We reserved the rooms few weeks prior to our stay to be sure we get the rooms we need. We ended up with a wrong room type after all even though I called a week before our arrival to make sure they've got the right room types for us. They knew... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your review. It is our goal to consistently provide superior service and know how we are doing and how we can better meet your needs. We regret that your stay was negatively impacted, your comments are very important to us Please do not hesitate to contact The Front Office Manager directly and I will be more than... More 

Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

fast check in, clean rooms and good breakfast. I wish I knew about this hotel before, it's cheaper alternative in Brooklyn with more focus to guests needs. It was a fantastic stay and I will come back soon.

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for sharing your feedback with us. We are happy to hear that our hotel was around the locations ideal for your trip. We hope to see you again in the future. Thank you for coming. Sincerely, Niomee Mark-Baptiste Niomee.baptiste@expressbrooklyn.com Front Office Manager More 

Helsinki, Finland
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel in a way that it locates in trendy Brooklyn area and subway station is just around the corner. Staff was friendly. Hotels are amongst the rare things that are expensive for tourist in NYC area. Almost everything else like restaurants or shopping can be done on cheaper manner. If you don´t want to live in dumpster or hostel,... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Greetings from the Holiday Inn Express Brooklyn, NY Thank you for your wonderful review on. I am so happy you enjoyed your stay with us. We like to ensure our guest have a variety of choices for breakfast to start their day in the right direction. Providing excellent customer service and comfortable accommodations are the things we pride ourselves on.... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed here between May 10th and 13th and I thought the hotel was very clean and nice. The staff were very friendly and the breakfast was great. The hotel is very affordable and I would definitely recommend this hotel to my friends and family.

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your feedback! We are happy to know you enjoyed the stay! We would love to see you again! Thank you for recommending our hotel! Warmest Regards, Niomee Mark-Baptiste Front Office Manager More 

Greenbelt, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Me and my girls took an impromptu trip and decided to stay at this hotel. This hotel was accommodating (extra towels, pillows, etc) especially considering there was a group of us and arrived on short notice. I believe the rates are reasonable and on par with other hotels in the area. Our room was clean and the free breakfast that... More 

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your wonderful review. I am so happy you enjoyed your stay with us. Providing excellent customer service and comfortable accommodations are the things we pride ourselves. Please visit us soon especially since the summer will be quickly approaching. Warmest Regards, Niomee Mark-Baptiste Front Office Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My trip was excellence incarnate. Would recommend to any and all travelers. My experience exceeded all expectations. Clean and quality customer service. I will definitely utilize such a kingly service.

Was this review helpful? Yes
Brandon W, Front Office Manager at Holiday Inn Express Brooklyn, responded to this review

Thank you for your comment. We are happy to know you enjoyed the stay overall, especially our warm hospitality. We had shared your comment with the team. Wish to see you again Regards, Niomee Mark-Baptiste Front Office Manager More 

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