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Hotel Luxe

2.0 of 5 1420 Atlantic Avenue, Brooklyn, NY 11216
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Hotel Luxe
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51 reviews from our community

Traveler rating
    14
    14
    13
    4
    6
See reviews for
10
17
6
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel Luxe
See the most recent reviews
Brooklyn, New York, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 31, 2014

I gotta say this while it is fresh in my mind.......HOTEL LUXE IN BROOKLYN........OUTSTANDING!!! My wife and I get away once a month and this hotel was better than advertized.....Front staff....excellent. I didnt have a cork screw for my wifes moscato......they sent a staff to buy one!!!!! every need was met with the utmost professional attitude......We will definately come back... More 

Was this review helpful? Yes 6
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear Mike H, Thank you for your warm remarks and your "outstanding" review! We appreciate for having the chance to serve you and your wife with our accommodations! Our Front Desk staff are always very helpful and will continue to provide the same excellent service you have received during your stay. We look forward to having you back at Hotel... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2014

We enjoyed our stay very much! The breakfast is not spectacular, but there is pastry and bagels and cereals, coffee and juices. Everythings is well run and very clean! Staff is very friendly and housekeeping very reliable. It's a 10 min walk to the Metro station where the A and C trains leave! They get you pretty much everywhere! Thank... More 

Was this review helpful? Yes 2
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear KathiKK, Thank you for your review of Hotel Luxe! We have been working to improve our breakfast services and appreciate the kind comments you have made on behalf of our hotel. Thank you for visiting with us, and we hope to see you again! More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 16, 2014

Some of the reviews had me a little uneasy, but I actually liked it there. I feel as though I got what I paid for. It wasn't in the prettiest part of town, but only a block away was a great area. We walked to a restaurant and I felt safe going with my children. The parking situation was a... More 

Was this review helpful? Yes 3
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear Leah D, We appreciate your time taken to write a review about your stay at Hotel Luxe! We thank you for choosing our hotel for your accommodations while in NY and we would love to have you and your family stay with us in the future as we continue to improve our amenities and overall guest experience! We recommend... More 

1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

made a reservation online through the hotel website which ended up being through booking.com (which I'm about to learn whether or not this is a clever way to deflect complaints.) room looked modern, new floors and stone bathroom, but was dirty and had mystery stains on every surface. furniture is bolted into walls which makes power outlet access difficult. twenty... More 

Was this review helpful? Yes 5
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear Hum1d1f13r, Thank you for reviewing our hotel with your concerns. We apologize that your stay was not decent. Our Housekeeping staff works very hard to ensure that all our rooms are cleaned and appropriately spotless from the bedroom to the bathrooms. All our furniture is legless, and ergonomically chosen to reveal a boutique experience. We had discrepancies with our... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 29, 2014

Room and service was very nice but OMG plzzz fix the breakfast (hard donuts, baby cup of orange juice). Fix breakfast to some eggs, bacon, toast, pancake, muffin or waffle and you definitely would be A+....overall I'm gonna return but with my own breakfast. .lol

Was this review helpful? Yes 4
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear Keisha Z, Thank you for your comments and we appreciate your concerns about our Breakfast! We have been working hard to improve it, and will hope to see you enjoy it now that we have upgraded our program!! Thank you for being a returning guest! We are glad to accommodate you and will look forward to an updated review!... More 

Buffalo, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 28, 2014

The room is very "pretty" however there are nicotine stains all over the desk for a non smoking hotel and not enough outlets and all I brought was a laptop and an iPhone. Parking was a very tight squeeze and inadequate however kudos for even having free parking so there's that ( and did I mention the pretty room and... More 

Was this review helpful? Yes 2
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear CareyAnne1, Thank you very much for taking the time during your stay at Hotel Luxe to write us a review! We are currently working on having our furniture refurnished so that those smoking stains are removed. We were deeply saddened to notice that individuals have disrespected our strictly enforced non-smoking rules but we are working to ensure that other... More 

Nyc
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2014

Walked in and the actual greeting was not warm or friendly. Given a room that was dirty, garbage everywhere, wet towels everywhere, bed unmade, jaccuzzi was covered with dirty foam. Went back down and receptionist did't see to care and only said, "I apologize." Went to room on 5th floor that smelled slightly of smoke. Called downstairs again because we... More 

Was this review helpful? Yes 3
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear Ricki S, Thank you for taking the time to address your concerns during your stay with us. We sincerely apologize for the inconveniences that you faced and have spoken directly to our Front Desk and Housekeeping Staff so that errors as such can be corrected to continue to give the same inviting experience as each guest deserves. It would... More 

Virginia Beach, Virginia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2014

Pretty good hotel. Room was very clean, staff was polite and very friendly. Very accommodating for my needs. A few things that could use some improvement is the parking. Ok, I know it's BKLYN so I guess we can live with it. But the breakfast definitely have to improve. Make those improvements and the Luxe goes from a 'B' to... More 

Was this review helpful? Yes 2
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear Garth G, Our staff members truly appreciate your comments and we are so glad that you enjoyed your visit at our hotel! And yes, due to our location limitations we cannot improve our parking situations but we work very hard to make sure that we can accommodate vehicles on property so others don’t have to use Brooklyn’s residential areas.... More 

Boston, Massachusetts
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 21, 2014

I was visiting my brother for the night and decided to book this hotel since it was brand new. I booked a king size bed and got a queen...not that big of a deal...but it got worse. When they said they have parking they mean 6 spots and if they are full it is on street parking "at your own... More 

Was this review helpful? Yes 4
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Dear andrea b, We are so sorry to hear about your displeasure! Our security team works very hard to ensure that everyone is safe and comfortable in the hotel and in this instance I am sorry that they could not resolve the situation quickly enough. I would like to sincerely apologize on behalf of the hotel for the actions of... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

My wife and I spent one night at the hotel. The only needs improvement I would give management is the addition of a microwave and mini fridge in rooms. This would greatly help families and visitors as there isnt any food in the area for many blocks, and breakfast ends at 930am. By the way kudos to management as breajfast... More 

Was this review helpful? Yes 2
HotelLuxeNY, Manager at Hotel Luxe, responded to this review

Thank you Louis J for your review of Hotel Luxe! I have passed on your praise to Ysanne and Malinie and we all want to thank you for your kind words. We are happy to hear that you enjoyed breakfast and we will consider extending our breakfast hours and adding additional amenities per your suggestions. We hope to have you... More 

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Additional Information about Hotel Luxe

Address: 1420 Atlantic Avenue, Brooklyn, NY 11216
Phone Number:
Location: United States > New York > Brooklyn
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Luxe 2*
Number of rooms: 58
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