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IHG Army Hotels Fort Hamilton

107 Schum Ave, ** Military / DoD only **, Brooklyn, NY 11252
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IHG Army Hotels Fort Hamilton
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Del Rio, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 23, 2015

This hotel was great as a military lodging facility in Brooklyn. We stayed for a week for a fraction of what it would have cost elsewhere. Easy access to Subway and Busses into Manhattan. Would highly recommend for military families visiting NYC!

Was this review helpful? Yes
Denise S, General Manager at IHG Army Hotels Fort Hamilton, responded to this review

We are delighted to hear that you enjoyed your stay at our hotel. Thank you for taking the time out of your busy schedule to share your views of our facility and its location. We look forward to you and your family spending another week with us on your next visit to NYC. More 

Northeast Florida
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 22, 2015

We had a great two day stay. Ft. Hamilton is a beautiful post. The staff here make it 5 star! A special thanks to Kay at the front desk for rendering first aid after I skinned my elbow on my morning walk (not on the hotel grounds)!!! Lovely morning walks by the bay.

Was this review helpful? Yes
Denise S, General Manager at IHG Army Hotels Fort Hamilton, responded to this review

I am glad you enjoyed your stay at our hotel. I will pass your comments on to Kay and the rest of the staff about the wonderful service you received. Hope your arm heels quickly and you will stay with us on your return trip. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015 via mobile

I often stay at the Holiday Inn on Fort Hamiltion. Perhaps 4 times a year. Compared to hotels in and around Brooklyn, you can't beat the prices. It's in a safe and quite area, with free parking. Yes, free parking that is safe. I love this hotel. The staff are all friendly and very helpful. There is one front desk... More 

Was this review helpful? Yes
Denise S, General Manager at IHG Army Hotels Fort Hamilton, responded to this review

Thank you so much for taking the time out of your busy schedule to give us such a great review. I am glad to hear that you had a great stay at our hotel and I will share your review with my team members. We look forward to having you stay with us on your next trip to NY. More 

Hill AFB, UT United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 26, 2015

My family and I stayed for four nights, my hubby is retired. Rates are higher than they should be. They do provide a computer and printer downstairs. They also have frozen meals and snacks for purchase. The Commissary is right across the street. The USO was nearby as well. We enjoyed our stay. If they had earlier check in times... More 

Was this review helpful? Yes
Denise S, General Manager at IHG Army Hotels Fort Hamilton, responded to this review

Thanks so much for the nice review of our hotel. I did note that you stated that the price was higher than expected and lack of early check-ins however we do offer a 10% discount to all retirees and try to accommodate early checks-ins whenever possible. We hope you will continue to stay with us when you visit NYC. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2015

First they have a $10.00 minimum on a card. They won't add a credit card for incidentals when someone else has reserved the room for you and the staff is rude and not willing to work with you. Although this is on a military base you can tell that they do not like military.

Was this review helpful? Yes 1
Denise S, General Manager at IHG Army Hotels Fort Hamilton, responded to this review

I was saddened to read that my staff made you feel as if they did not care about the military. I can assure you that one of our main goals is to make sure that the military and their families are treated with the utmost respect and provided the best customer service and accommodations when they stay at our hotel.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 15, 2015 via mobile

Over priced for what your receiving.Shabby Linens, military scratched and dent Furniture. No room for bathroom let alone a tub! Taxes are outrageous. Price went from $78.00 to $155.00 ? Really ? For Sub-Standard room. If this is the "New" Holiday Inn Express look it is not very good ! All it says is New Bed Linens ! Double Bed?... More 

Was this review helpful? Yes 1
Denise S, Manager at IHG Army Hotels Fort Hamilton, responded to this review

Thank you for taking the time to write your review. I am sadden to hear that your experience at my hotel was less than you expected however I welcome the chance to make your next stay more enjoyable. Please call me directly at 718-439-2344 to book your next stay. More 

Hollywood, Florida
Level Contributor
744 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed November 20, 2014

We stay here for a couple of nights, good price $155.00 night. Excellent breakfast, room has kitchenette, px is near hotel so you can purchased groceries. Hotel is about 45mns or more from manhattan train $2.50 each way.

Was this review helpful? Yes 1
Denise S, General Manager at IHG Army Hotels Fort Hamilton, responded to this review

Thank you for taking the time out of your busy schedule to write a review concerning you stay. We look forward to having you stay with us again when you visit NYC. More 

Oakton, Virginia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

We just stayed here for 4 nights at the Holiday Inn Express on post. Great experience and service by hotel staff. We had the suite on the first floor and it was very comforable and quiet. We appreciated the shuttle service to the subway. The area around the base is very safe and has wonderful restaurants.

Was this review helpful? Yes
Denise S, Manager at IHG Army Hotels Fort Hamilton, responded to this review

Thanks very much for taking the time out of your busy schedule to write a review on your stay. We hope that you will stay with us on your next trip to NYC. More 

Fort Bragg, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 11, 2014

My husband and I took a trip to NYC, and we were nervous about where to stay so we decided to stay on base. The rooms were very comfortable and the staff was phenomenal. The PX was directly across the parking lot. We took the complimentary shuttle that the hotel offered to the subway station, and walked back to the... More 

Was this review helpful? Yes
Williamsburg, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 4, 2014

My family and I stayed at Holiday Inn Express at Fort Hamilton, Brooklyn NY., and we enjoyed the time we spend there, the family suite was very comfortable, cozy, and enough space for a family of four. It has a small kitchenett that allowed us to cook if wanted. We were four small blocks from the Subway that will take... More 

Was this review helpful? Yes 2
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Amenities